The boat ride and monorail made it unique. The upgrade of our room was nice but then we had to wait outside our room because of a broken door latch and maintenance had to replace it. Not sure if this room was ever checked from the last time it was occupied.
Convenient, but wish there was valet. In the middle of everything, check in is at 4pm. Had a long day and a sleeping child. I had to carry him (40lbs) from the nearby self parking lot to our room.
They went out of their way to insure we enjoyed our stay.
May 30 - May 31
The location is ideal for exploring Hilo and Hawai'i. There are plenty of opportunities on site to make a short or long term stay enjoyable. The airport is located nearby.
Nice place.. great location to the village . Only neg was parking was sparce. Enjoyed my stay.
Thought it had direct beach access, we never found it. We were only there 2 nights, so perhaps we missed the the secret path.
The location is amazing! The property is older, but very well maintained. The staff was so friendly!
It was wonderful, we will be back! Pools were nice and included water slides. There were activities like lei making and ukelele lessons.
Excellent resort right on the water. It may not be as fancy and ostentatious as some of the other Kohala resorts, but it strikes a perfect balance: extremely nice but not overly stuffy. The staff was excellent. I was afraid that the resort itself would be overly crowded: long waits for the pool, ...
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