The staff at Uncle Billy's are all amazing. We were there recently and they were very accommodating. I will be back
We had a nice stay. We had tickets to the Kona Brew Fest which was postponed, we’ll be back!
Nice area and garden. Close to everything. Hotel needs needs an update. The room had a very musty smell.
No hot water. VERY dated room. The shower was falling apart. Overall, the only positive thing was the view we had.
To old building and inside furnitures/fixtures. It’s smells old/ horrible looks. Not habitable at all
Stove didn’t work, railings on deck were broken, sliding door handle was ready to fall off, tub drain was clogged, and after going out for the day came back to find that the front door didn’t even lock and a key wasn’t needed to open it, glad I didn’t leave my valuables in the room
Very friendly and helpful staff. Great location and close to shops downtown.
It’s right in the center of all the historic sites and restaurants.
Air conditioning in room did not work, nor did the television. Stayed for two nights and neither were repaired. Room was clean enough and has a nice view but the bathroom was less than desirable. Front desk staff was less than helpful and did not seem to want to be there. Disappointing stay.
The location of property was the only positive. Our lights went out in kitchenette and bathroom the second day we were there. They sent someone to fix but unable. They said sorry but wouldn’t be able to fix until Monday, we checked out Sunday. Very dated property and they charged $10 per night parking.
Always welcoming when we stay and my daughters love the pool.
Close to beaches, and center of tourist areas. Easy access to restaurants and bars. Disadvantage: Not much of a late night life after 10.00 PM.
Staff extremely rude. Asked for a receipt and was refused, "You have one on the computer from Expedia." My booking was through Orbitz, and I have never been refused a receipt anywhere before. The next woman in line asking for shampoo was told, "We only give amenities to premiere guests." Groundskeepers/Janitors hanging around leering and making comments about guests. I was afraid to walk by them. The room was generic cheap hotel, OK. The staff was ugly, probably because people want receipts or shampoo.
The grounds were nice, but the rooms were dated, the coffee pot had been used, but not cleaned, I felt like I had to clean the bath room before taking a shower. (old,Dated,Mold) I am glad I was only there one night.
Kailua-Kona Wharf is a short stroll from Uncle Billy's Kona Bay Hotel, and other popular attractions like Swing Zone are within a mile (2 km). This 145-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and laundry facilities.
Uncle Billy's Kona Bay Hotel's 145 rooms are air-conditioned and provide refrigerators, free local calls, and safes. TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include desks and free toiletries.
At Uncle Billy's Kona Bay Hotel, guests have access to an outdoor pool, free WiFi in public areas, and conference space. Self parking is available for USD 10 per night. The 24-hour front desk has staff always at the ready. Additional amenities include laundry facilities and an ATM.
The staff at Uncle Billy's are all amazing. We were there recently and they were very accommodating. I will be back
Mahalo for your feedback
We had a nice stay. We had tickets to the Kona Brew Fest which was postponed, we’ll be back!
We are you delighted to have been your chosen hotel during your recent stay in Kailua-Kona. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at Uncle Billy's Kona Bay Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Kailua-Kona.
Thank you for your review.
Nice area and garden. Close to everything. Hotel needs needs an update. The room had a very musty smell.
We are delighted to have been your chosen hotel for your recent stay in Kaulia-Kona. It was truly a pleasure to serve you. We appreciate your business and your honest feedback.. Thank you again for staying at Uncle Billy's Kona Bay Hotel. We look forward to serving you again.
No hot water. VERY dated room. The shower was falling apart. Overall, the only positive thing was the view we had.
Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing this to our attention. We will share your message appropriately throughout the organization.
To old building and inside furnitures/fixtures. It’s smells old/ horrible looks. Not habitable at all
Mahalo for your review.
Mahalo for your review.
Stove didn’t work, railings on deck were broken, sliding door handle was ready to fall off, tub drain was clogged, and after going out for the day came back to find that the front door didn’t even lock and a key wasn’t needed to open it, glad I didn’t leave my valuables in the room
Thank you for choosing Uncle Billy's Kona Bay Hotel and providing your honest feedback. Here we strive to provide top quality stays to each of our guest. We sincerely apologize for falling short of meeting your expectations. Rest assured, we have shared your feedback with the appropriate hotel staff to ensure your concerns are heard and evaluated. Once again, thank you for providing your valued feedback and we hope to serve you again when your travels bring you back to Kailua-Kona.
Very friendly and helpful staff. Great location and close to shops downtown.
Mahalo for your valued feedback. We look forward to serving you when your travels bring you back to Kailua-Kona.
Thank you for you review.