Fairmont Orchid

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Photo gallery for Fairmont Orchid

A resort with a large pool, palm trees, and a view of the ocean.
Creator video - submitted by Olga Kozhokar
An aerial view of a resort with a large building, a beach, and clear turquoise water.
A tropical beach with palm trees, clear blue water, and a pathway leading to the shore.
A resort with a beach, palm trees, and a pool.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
1 North Kaniku Drive, Kohala Coast, HI, 96743
  • Place, Puakō Petroglyph Park
    ‪5 min walk‬
  • Place, Puako Beach
    ‪3 min drive‬
  • Place, Mauna Lani Resort Golf Course
    ‪3 min drive‬
  • Airport, Kailua-Kona, HI (KOA-Kona Intl.)
    ‪33 min drive‬

Room options

One Bedroom King Suite Ocean View (Newly Renovated)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1050 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
  • Free wired internet

Fairmont Garden View 1 King Bed (Newly Renovated)

9.6 out of 10
Exceptional
(41 reviews)
  • Garden view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Partial Ocean View King (Newly Renovated)

9.4 out of 10
Exceptional
(17 reviews)
  • Partial ocean view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Ocean View King (Newly Renovated)

8.0 out of 10
Very good
(13 reviews)
  • Ocean view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Deluxe Room, 1 King Bed, Ocean View (Newly Renovated, High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Fairmont Garden View Queen/Queen (Newly Renovated)

8.8 out of 10
Excellent
(37 reviews)
  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Partial Ocean View Queen/Queen (Newly Renovated)

8.8 out of 10
Excellent
(18 reviews)
  • Partial ocean view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Ocean View Queen/Queen (Newly Renovated)

8.8 out of 10
Excellent
(13 reviews)
  • Ocean view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Deluxe Room, 2 Queen Beds, Ocean View (Newly Renovated, High Floor)

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

One Bedroom Suite 2 Queen Beds Ocean View (Newly Renovated)

  • Ocean view
  • 1050 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free wired internet

Oceanfront Luxury 1 Bedroom Suite 1 King, Spectacular Ocean View (Newly Renovated)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1050 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
  • Free wired internet

Oceanfront View King (Newly Renovated)

  • Ocean view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Oceanfront Queen/Queen (Newly Renovated)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

One Bedroom Suite Garden View 1 King (Newly Renovated)

  • Garden view
  • 1050 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
  • Free wired internet

Fairmont Gold, 1 King, Garden View, Gold Lounge Access (Newly Renovated, High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Fairmont Gold, 1 King, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

  • Ocean view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Fairmont Gold, 2 Queens, Premium Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

  • Ocean view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Fairmont Gold 1 Bedroom King Suite, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

  • Ocean view
  • 1050 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Fairmont Gold 1 Bedroom Suite 2 Queens, Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

  • Ocean view
  • 1050 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free wired internet

Fairmont Gold, 1 King, Premium Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

  • Ocean view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Fairmont Gold, 2 Queens, Premium Ocean View, Gold Lounge Access (Newly Renovated, High Floor)

  • Ocean view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Suite, 1 King Bed, Ocean View (1 Bedroom. Accessible Shower)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

One Bedroom Suite 2 Queen Beds Ocean View (Newly Renovated)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

Fairmont Gold, 1 King Bed, Ocean View Gold Lounge Access. Accessible Shower

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Fairmont Gold 1 Bedroom King Suite, Gold Lounge Access, Accessible Shower (Newly Renovated)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

Fairmont Garden View King Accessible Roll-in-Shower, Newly Renovated

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Fairmont Garden View King (Newly Renovated)

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Fairmont Garden View King (Newly Renovated)

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Fairmont Garden View Queen/Queen Accessible Roll-in Shower (Newly Renovated)

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Ocean View Queen/Queen Accessible Tub (Newly Renovated)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Partial Ocean View Queen/Queen Accessible Tub (Newly Renovated)

  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Suite, 1 King Bed, Garden View (1 Bedroom, Accessible Shower)

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Kamuela

Puakō Petroglyph Park is within a 5-minute walk of Fairmont Orchid while other popular sites like Mauna Lani Beach are within a few miles (5 km). This 540-room, 4.5-star resort has a private beach, a golf course, and a full-service spa.

What's nearby

  • Puakō Petroglyph Park - 5 min walk - 0.3 miles
  • Puako Beach - 3 min drive - 0.8 miles
  • Mauna Lani Resort Golf Course - 3 min drive - 0.8 miles
  • Mauna Lani Historic Park - 3 min drive - 0.8 miles
  • Francis H.I'i Brown North Golf Course - 5 min drive - 1.2 miles

Getting around

  • Kona Intl. Airport (KOA) - 36 min drive

Restaurants

  • ‪Kona Tap Room - ‬15 min drive
  • ‪Lagoon Grill - ‬16 min drive
  • ‪Original Big Island Shave Ice - ‬13 min drive
  • ‪Orchid Marketplace - ‬16 min drive
  • ‪Waikoloa Coffee Company (Lagoon Tower) - ‬16 min drive

About this property

Fairmont Orchid

Fairmont Orchid features a private beach, a golf course, and a full-service spa. Parking is available for USD 40 per day (USD 60 per day for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach resort include an outdoor pool, a gym, and a sauna.
55-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Lanais, espresso makers, and free newspapers are other standard amenities. Housekeeping is available on request.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 8 outdoor tennis courts, and a health club. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Without Walls. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (USD 40 per day; includes in/out privileges)
  • Valet parking on site (USD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 53 for adults and USD 26 for children
  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Binchotan: Bar & Grill
  • Brown's Beach House
  • Luana Louge
  • The Orchid Court

Things to do

  • 18-hole golf course
  • 2 outdoor pickleball courts
  • 24-hour gym
  • 8 outdoor tennis courts
  • Basketball
  • Billiards/pool table
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Paddleboard
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per night, plus a deposit of USD 75 per day
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 75.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 59.36 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 53 for adults and USD 26 for children
  • Self parking fee: USD 40 per day (in/out privileges)
  • Valet parking fee: USD 60 per day (in/out privileges)
  • Pet deposit: USD 75 per day
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-052-830-4128-01
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is TA-052-830-4128-01.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Hawaii
Fairmont Orchid
Fairmont Orchid Hawaii Resort Kamuela
Fairmont Orchid Hotel
Fairmont Orchid Hotel Hawaii
Hawaii Fairmont
Hawaii Orchid Fairmont
Orchid Fairmont
Orchid Fairmont Hawaii
Orchid Hawaii Fairmont
Fairmont Orchid Hawaii Hotel
Fairmont Orchid Hawaii Kamuela
The Fairmont Orchid Hawaii
Fairmont Orchid Resort Kamuela
Fairmont Orchid Kamuela
Fairmont Orchid Resort
Fairmont Orchid Kamuela
Fairmont Orchid Resort Kamuela

Frequently asked questions

Are free cancellation options available at Fairmont Orchid?

Fairmont Orchid offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Fairmont Orchid?

As of Sep 14, 2026, prices found for a 1-night stay for 2 adults at Fairmont Orchid on Sep 16, 2026 start from $747, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Fairmont Orchid?

This resort is located in Kamuela, a short 4-minute walk from Puakō Petroglyph Park and also 18 minutes on foot from Mauna Lani Historic Park. You'll also find Mauna Lani Resort Golf Course and Mauna Lani Beach within a short drive.

Is a spa located at Fairmont Orchid?

Spa Without Walls is the resort's spa and services include sports massages, Swedish massages, body wraps, and reflexology.

Does Fairmont Orchid feature a casino?

No, Fairmont Orchid doesn't have a casino.

Will I find an indoor pool at Fairmont Orchid?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Does Fairmont Orchid feature a restaurant that includes a breakfast menu?

Yes, Fairmont Orchid has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Fairmont Orchid allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Fairmont Orchid for a fee of USD 75 per pet, per night. The property also provides food and water bowls. A deposit of USD 75 per day is collected.

What is the closest airport to Fairmont Orchid?

The closest major airport to Fairmont Orchid is Kamuela, HI (MUE-Waimea-Kohala), which is 20.8 mi away (38 minutes by car). Another top airport is Kona Intl. Airport (KOA), which is located 22.9 mi away (36-minute drive).

Does Fairmont Orchid host weddings?

There are wedding services available at Fairmont Orchid if that's in your vacation plans.

Fairmont Orchid Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1004 reviews
Rating 8 - Good. 165 out of 1004 reviews
Rating 6 - Okay. 66 out of 1004 reviews
Rating 4 - Poor. 22 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful resort - very well maintained and great service and restaurant options!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 11 nights in May 2026
Verified review

8/10 Good

Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort and location. The staff was very friendly and the resort had lots of nice amenities such as beach, pool, and golf.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Missy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and everyone was super nice and friendly. Beautiful property and the pool and food were great as well. The view of the ocean was spectacular.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Yevgen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel, landscaping and friendly staff.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was wonderful - little beach cove on the property is perfect for kids for swimming and snorkeling!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property will definitely be back !
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Jiwon

Liked: Cleanliness
Great location
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

John David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous, beautiful resort. Room overlooking the lagoon. Fresh, warm breezes. Just be prepared for the food prices!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is incredibly maintained and the staff is so courteous! The soft sand at the beach is a nice change of pace from the lava rock “sand” at other beaches on the Big Island. Fresh water dispensers are located throughout the resort- thank you!! The food is great at each restaurant. Recommendations: Could benefit from an additional hot tub!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful, friendly, helpful! Mahalo!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Drake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place to stay! Walking into the hotel and seeing the blue Pacific Ocean right in front of you was breathtaking. The hotel had gorgeous gardens all around the property. We enjoyed the complimentary snorkel equipment on the final day. The room service twice a day will definitely spoil you!
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spotless. Stunning property.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Excellent staff, hotel, food, location
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
chilled place to relax
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Raj

Liked: Cleanliness, amenities, property conditions & facilities
Room were good but the location of the property is great.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Ramya

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean hotel. Awesome food, beaches and hospitality
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property , felt rooms were slightly older and had some maintaince issues in room.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet is great, but very pricy. You have the other onsite option of the Brown’s for morning coffee and pastries, just like an on campus Starbucks.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities
staff was friendly. location is beautiful. pool and gym are nice.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Cristian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, clean, great location Comfortable stay with attentive staff Stylish hotel, quiet, well located Clean rooms, friendly, efficient service Great value, relaxing.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Yanghong (James)

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a garden hotel with fantastic design which is full of falls, beach, gardens, pool, restaurants etc. There are a lot of things to relax. The only thing to consider is the wallets.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Absolutely beautifully place and very comfortable bed. I would stay here again for sure.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
This was a very special Christmas treat! The hotel is spectacular at Christmas and we had the best stay!
Stayed 9 nights in Dec 2025