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Recent guest reviews

They went out of their way to insure we enjoyed our stay.

Enjoyed the beach/lagoon. Staff was friendly. Room was a little dated, but maintained and cleaned. Skip the breakfast buffet ( overpriced and underwhelming). Appreciated that Foodland was nearby. We enjoyed our stay and would return.

The onsite beach and cove to swim with fish, etc. You can use a snorkel, mask, and life vest for free for the first hour. Also offers free internet and free parking.

I was disappointed at the lack of detaliled cleaning. I never spent so much on a hotel room and I expeted the room to be worth the money

The spa was amazing! I loved the cabanas by the beach in which we could get massages. The views were beautiful; but I was slightly disappointed by the beach. The beach lounge chairs were basic and seemed old. They were also in short supply. The pool was really nice, and I didn't feel like there were too many people and not enough lounge chairs. The service at the outdoor bars was quick and friendly.

This is a great resort. The overall property is very nice, with a beautiful private beach and a swimmable protected cove that works well for kids. And there’s a cabana bar right next to the beach. :) I’ll stay here every time I’m on the big island.

We enjoyed our time at Fairmont Orchid. Clean room and friendly staff. Great Job Fairmont Orchid! My only request is I wish they had a store in the resort with more groceries goods for those late night cravings :).

We were at the Fairmont Orchid on Christmas day. It was very busy, and I think the hotel was noticeably struggling to keep up (but its Christmas so this is somewhat understandable). Given the circumstances, it was still an amazing stay. The highlight was the snorkeling just outside their beach.

Terrific resort. Very relaxing and friendly. The restaurant is overpriced, but there's a number of dining options available within a short distance.

N Kaniku Drive Kohala Kamuela HI

Hotel highlights

  • Free WiFi and wired Internet in public areas
  • Free parking
  • Onsite dining
  • Spa

Located within a mile (2 km) of Great 4-D Movie Ride, Fairmont Orchid is within 3 miles (5 km) of Mauna Lani Beach. This 540-room, 4.5-star resort welcomes business and leisure travelers with a private beach, a golf course, and a full-service spa.


Dining

Relish the international cuisine at Hale Kai Restaurant, one of 4 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

Fairmont Orchid's 540 air-conditioned rooms provide lanais, coffee makers, and free newspapers. 42-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Video-game consoles, safes, and phones are other standard amenities.


Property features

Fairmont Orchid features a private beach, a golf course, and a full-service spa. Onsite parking is available, both free self and paid valet parking (USD 10.00 per day)—also useful is limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include an outdoor pool, a health club, and a spa tub.

Room options

Executive Suite, Non Smoking, Angled View of the Ocean - 1 King

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed, Oceanfront

1 King Bed | Sleeps 4

Fairmont Gold, Premium Room, 1 King Bed, Ocean View

1 King Bed | Sleeps 2

Fairmont Room, Non Smoking, Garden View - 2 Queens

2 Queen Beds | Sleeps 4

Guest reviews for Fairmont Orchid

Everyone (37) Couples (2) Family (6)
5
Everyone

They went out of their way to insure we enjoyed our stay.

By , from Springfield, MA on Mar 23, 2020

Review comment responded on Mar 25, 2020

Aloha Chris, Thank you for choosing Fairmont Orchid! It is our pleasure to have welcomed you to our resort. We are glad to know you enjoyed your stay and hope to welcome you again soon! Warmest mahalo, Charles Head, Fairmont Orchid General Manager

4
Partner Couples

Enjoyed the beach/lagoon. Staff was friendly. Room was a little dated, but maintained and cleaned. Skip the breakfast buffet ( overpriced and underwhelming). Appreciated that Foodland was nearby. We enjoyed our stay and would return.

By , from Los Angeles on Dec 1, 2019

Review comment responded on Jan 14, 2020

Aloha, Thank you for sharing your review! It is great to see all that you enjoyed about your stay. We appreciate you taking the time to share you feedback and look forward to welcoming you again should your travels bring you back to Hawaii Island! Warmest mahalo, Tara Harrington, Director of Guest Experience

5
Family

The onsite beach and cove to swim with fish, etc. You can use a snorkel, mask, and life vest for free for the first hour. Also offers free internet and free parking.

By on Oct 22, 2019

Review comment responded on Oct 23, 2019

Mahalo for staying with us!

3
Everyone

I was disappointed at the lack of detaliled cleaning. I never spent so much on a hotel room and I expeted the room to be worth the money

By on Oct 19, 2019

5
Everyone

By on Oct 4, 2019

Review comment responded on Oct 13, 2019

Mahalo for staying with us!

5
Everyone

By on Sep 23, 2019

Review comment responded on Sep 23, 2019

Mahalo for staying with us!

5
Everyone

By on Sep 21, 2019

Review comment responded on Sep 23, 2019

Mahalo for staying with us!

4
Everyone

By on Aug 20, 2019

Review comment responded on Sep 9, 2019

Mahalo for staying with us!

4
Partner Couples

The spa was amazing! I loved the cabanas by the beach in which we could get massages. The views were beautiful; but I was slightly disappointed by the beach. The beach lounge chairs were basic and seemed old. They were also in short supply. The pool was really nice, and I didn't feel like there were too many people and not enough lounge chairs. The service at the outdoor bars was quick and friendly.

By on Aug 14, 2019

Review comment responded on Sep 9, 2019

Mahalo for staying with us!

5
Everyone

By on Jul 7, 2019

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