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DoubleTree by Hilton Greensboro

3.5 out of 5.0

DoubleTree by Hilton Greensboro

3.5 out of 5.0

Recent guest reviews

The Hotel was nice, but I saw a bug on the bed. I took the pillow to the front desk and showed it to them. They sent someone to change my bed. They told me they were wheat bugs, someone must have left the window open. The next morning, I woke to bumps all over my arms and neck. They gave a free breakfast and 1/2 off my room. But three days later, I am still itching the bumps are still there. Room 912 was a nightmare. I will not be staying there again.

Very close to the Colliseum, perfect for a concert. Staff was very friendly.

Adequate accommodations at a fairly high price. I visited during peak time of High Point Market.

I enjoyed my stay, the front desk staff was professional and courteous. The warm cookies was the icing on the cake!

Got sent to holiday inn because they overbooked my room.

Staff went out of there way to be helpful. Room was clean and the hotel amenities were good.

Good location for me getting around the area. I was grieving it was a peaceful environment for me.

The hotel staff was really friendly and accommodating, the rooms were clean and the beds were comfortable. The gym and business center were also very clean, but were just a little small. Would have preferred the breakfast buffet to be complimentary for the price we paid for the rooms, but that is my only gripe with this trip. Overall it was a big success.

Hotel's interior finishes are outdated, worn and in need of an update. Had to wait 20 minutes to check in and there were only 2 people in front of us in line. Desk clerk continued to ignore everyone by answering the phone and having long conversations with callers. Bathroom floor sticky; mysterious gunk on the mirror and wall. Elevators are of service elevator quality - just weird. On the plus side, the bed was comfortable and it was very quiet on the 4th floor.

I have stayed here before because of the location and the relationship to the business I visit. First of all to me it is very disturbing to find a half eaten container of tic tacs on the floor next to the bedside stand. It leads you to wonder how well the room was cleaned and if a vacuum was actually used. The other issue I had was the TV controller, I could not change the channel unless I individually went up and down hitting each number too forever!! When checking out the women at the desk did not seem interested at all if there were any problems. Lots of other hotels in the area will consider giving them a try next time. I will say when I arrived the cookies I was given were very good.

Everyone was wonderful! Had group tha was staying there for a wedding that got a little noisy but they took care of it when we called. Perfection all the way around!

Hello, Please know I had a very upsetting experience at Greensboro-High Point Doubletree relative to the Othird party reservation. Due to work schedule changes I was unable to stay the second night at the Doubletree and checked out on Sunday morning. I was told by the hotel reservation staff that they “cannot” modify the visit or even provide me with any documentation that declares that I checked out on Sunday morning. They informed me that since it was a third party reservation they could not refund the second night’s cost even though the room was not used. They told me I needed to take this issue up with third party. This experience as it stands now will keep me from using third party or this hotel going forward unless it is satisfactorily addressed. So it is understood I will be traveling to that area many times in the next three years as I have family attending an area university. I had thought using an online service would be a convenience rather than a painful experience. I do appreciate the opportunity to communicate my experience. Hotel was fine, the handling of changed needs was terrible. Respectfully, Peter

I checked in a little early and everything was ok. I got my room...But when I asked the front desk lady if they would keep my stay private meaning they didn't give out details of my reservation if someone called...She replied "oh no we don't give out any information it's confidential" then she asked " do you want me to put on your reservation that you don't want any phone calls"? I said that would be great....well low and behold my friend couldn't reach my cell phone and she called the hotel....of course the front taff told her I was staying there and that they called my room but I was not taking calls>>>Really??? what happened to confidentialality??? The front desk staff in my opinion were idiots I won't be staying here again because they are unprofessional in that way...

The essence of a hotel, to me, is the staff; pleasant, ready smiles from all, very eager to answer questions. The location of the hotel was perfect for the wedding and reception.

A quiet location and relaxing, and staff friendly.

This hotel was clean and the staff was very helpful. Free wired internet was important to ne as a business traveler. Location off the high way gives you great access to get around the region.

Pleasant staff and quick service for breakfast. We checked in in a very timely manner, and the beds were soft and comfortable.

It was great place to stay. It was very comfortable.

Enjoyed the Experience at the Double Tree, Wouldn't Have had it any other way!

Nice had a great stay. No free breakfast. That's a let down

3030 West Gate City Blvd Greensboro NC

Hotel highlights

  • Close to Greensboro Coliseum
  • Free parking
  • Onsite dining
  • Indoor pool

Greensboro Coliseum is within a mile (2 km) of DoubleTree by Hilton Greensboro, and other popular attractions like University of North Carolina at Greensboro are within a few miles (5 km). This 3.5-star hotel has 175 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour fitness center.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee on weekdays from 6 AM to 10:30 AM and on weekends from 6 AM to 11 AM.


Rooms

A 32-inch LCD TV comes with cable channels, and guests can stay connected with WiFi and wired Internet. Beds sport premium bedding and the bathroom offers free toiletries. Other standard amenities include a sofa bed, a coffee maker, and free weekday newspapers.


Property features

At DoubleTree by Hilton Greensboro, guests enjoy an indoor pool, a 24-hour fitness center, and WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and tours/tickets. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 2 Double Beds, Accessible

Full 2 | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Room, 2 Double Beds, Accessible, Non Smoking

Full 2 | Sleeps 4

Guest reviews for DoubleTree by Hilton Greensboro

Everyone (4) Couples (14) Business (7) Family (14) Friends (2) Other (4)
2
Everyone

The Hotel was nice, but I saw a bug on the bed. I took the pillow to the front desk and showed it to them. They sent someone to change my bed. They told me they were wheat bugs, someone must have left the window open. The next morning, I woke to bumps all over my arms and neck. They gave a free breakfast and 1/2 off my room. But three days later, I am still itching the bumps are still there. Room 912 was a nightmare. I will not be staying there again.

By on Jun 19, 2019

Review comment responded on Jun 20, 2019

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Sincerely, Acórea D. Sims Front Office Manager DoubleTree by Hilton Greensboro

4
Partner Couples

Very close to the Colliseum, perfect for a concert. Staff was very friendly.

By on Jun 2, 2019

Review comment responded on Jun 6, 2019

Thank you for taking a moment to share your experience. I am happy to hear you found our staff friendly, and our location close to everywhere you wanted to be! We love getting this kind of feedback, because it lets us know that we are doing our best to create a rewarding experience for you and all of our valued guests! We are so grateful that you chose DoubleTree by Hilton Greensboro, and we look forward to welcoming you back to our hotel in the not too distant future! Yours in Hospitality, Acórea D. Sims Front Office Manager DoubleTree by Hilton Greensboro

3
Business Business Travelers

Adequate accommodations at a fairly high price. I visited during peak time of High Point Market.

By on Apr 9, 2019

Review comment responded on Apr 9, 2019

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Sincerely, Acórea D. Sims Front Office Manager DoubleTree by Hilton Greensboro

5
Families

I enjoyed my stay, the front desk staff was professional and courteous. The warm cookies was the icing on the cake!

By on Mar 1, 2019

Review comment responded on Mar 3, 2019

Thank you for taking a moment to share your experience with us. We are happy to hear you found our hotel and staff to your liking. Also, we are pleased that you enjoyed our signature DoubleTree cookies! At DoubleTree by Hilton Greensboro, our goal is to create a rewarding experience for every guest, every time. We are grateful that we were able to deliver on this promise with you. Thank you for choosing us, and we look forward to welcoming you back to our hotel in the not too distant future! Kind Regards, Acórea D. Sims Front Office Manager DoubleTree by Hilton Greensboro

1

overbooked room

Everyone

Got sent to holiday inn because they overbooked my room.

By , from Milwaukee, WI on Feb 15, 2018

5

greensboro

Everyone

Staff went out of there way to be helpful. Room was clean and the hotel amenities were good.

By , from milwaukee on Feb 19, 2017

4

good quality

Everyone

Good location for me getting around the area. I was grieving it was a peaceful environment for me.

By , from New Jersey on Dec 12, 2016

5

awesome wedding weekend trip

GetawayWithFriends

The hotel staff was really friendly and accommodating, the rooms were clean and the beds were comfortable. The gym and business center were also very clean, but were just a little small. Would have preferred the breakfast buffet to be complimentary for the price we paid for the rooms, but that is my only gripe with this trip. Overall it was a big success.

By on Sep 8, 2015

2

definately not 4 star quality - maybe a 2?

Couples

Hotel's interior finishes are outdated, worn and in need of an update. Had to wait 20 minutes to check in and there were only 2 people in front of us in line. Desk clerk continued to ignore everyone by answering the phone and having long conversations with callers. Bathroom floor sticky; mysterious gunk on the mirror and wall. Elevators are of service elevator quality - just weird. On the plus side, the bed was comfortable and it was very quiet on the 4th floor.

By on Aug 22, 2014

3

good location

BusinessTravelers

I have stayed here before because of the location and the relationship to the business I visit. First of all to me it is very disturbing to find a half eaten container of tic tacs on the floor next to the bedside stand. It leads you to wonder how well the room was cleaned and if a vacuum was actually used. The other issue I had was the TV controller, I could not change the channel unless I individually went up and down hitting each number too forever!! When checking out the women at the desk did not seem interested at all if there were any problems. Lots of other hotels in the area will consider giving them a try next time. I will say when I arrived the cookies I was given were very good.

By on May 29, 2014

DoubleTree by Hilton Greensboro

3030 West Gate City Blvd, Greensboro, NC 27403
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.