It smelled bad as soon as you walk in the door. Very out dated. Did not stay both nights. Checked out early.
The bed sheets were very dirty. Staff was informed but nothing was done.
This place is not as advertised BEWARE! When we drove in there was a drug deal going on in parking lot and the room was disgusting. We walked in saw the room and left.
I recommend just choose somewhere else
The room and property in general was very unclean.
Bed covers were visibly used. Roaches crawling on wall even with lights on.
The front desk staff are very professional and friendly. The hotel itself is in poor condition.
You’re doing great job
Did not like the 4 pm check in. Also, did not like the required 100.00 cash deposit, to get the room. They would not accept my debit card, where the social security deposits were made into, for years. The clerk was almost rude. Because i didn't have another 100.00 cash deposit. The clerk tried to lie to me, saying all hotel times to check in was at 4pm.. the clerk kept interrupting me, while i was trying to talk.
There are big noises from the air conditioning unit
Took to long to check in, had a line on a friday afternoon and only one person checking in while two others walked back and forth, not sure if they could have helped anyway, looked like they were over housekeeping and maintenance, he was doing all he could bouncing between two computers to get two checked in at a time. Finally get checked in, get a room with someone still in it, have to go back down and wait agsin to get new room, the housekeeping list was messed up or something. Get woke up and go outside in cold over a false fire alarm at 6am. Just not good experience, professionalism of some language and remarks between employees not suitable as well.
There were a few staff that were very professional. Other staff threatened myself and my son with disabilities. Drain cleaner crystals were spilled in my bathroom by maintenance. He only swept the floor partially and left crystals spilled all over the sink and toilet. My right arm and face was exposed to the crystals and burned for hours. Staff refused to give me the name of the chemicals and threatened to assault me. The girl at the front desk kicked me off the property when I called the police. I was already checking out 2 nights early, burned by chemicals, threatened and then they kicked me off the property. I didn't have a shower for over 32 hours and they have a maintenance man. He lacks experience obviously because he didn't have plumbers tape and spilled the drain cleaner. The hotel was full for the AKC dog show and many guests will not return for fear of their dogs safety. I called Whyndham as soon as I left Saturday and have not heard back by Tuesday evening. Obviously they have little concern for their guests being threatened and burned from drain cleaners. I would advise keeping children and pets away from this hotel for their safety.
Pool was not open and it was 100 outside. I had unforeseen issues and needed to check out later than 1100, so far they only gave me 30 min.
The staff was friendly. The pictures on the site did not show an honest representation of the hotel. My room looked old and worn. Wallpaper was cracked and lifting. I had a busted bulb in one of my lamps. It smelled of cigarettes in a non smoking room. They badly need to upgrade the place just like in the photos.
Was good, and would book it again if l go back there
The rooms were very clean but it definitely needs to be upgraded. The hotel is old and rooms and furniture are old as well. But I liked that the rooms had a microwave and fridge. But I didn't like that there was no elevator to the second floor and that is hard when you are carrying luggage.
No elevator i said no steps. No elevator. They up the price.
It smelled bad as soon as you walk in the door. Very out dated. Did not stay both nights. Checked out early.
The bed sheets were very dirty. Staff was informed but nothing was done.
This place is not as advertised BEWARE! When we drove in there was a drug deal going on in parking lot and the room was disgusting. We walked in saw the room and left.
I recommend just choose somewhere else
Thank you for your recent stay and apologize for any inconvenience.
The room and property in general was very unclean.
Thank you for your recent stay. We look forward to your return.
Bed covers were visibly used. Roaches crawling on wall even with lights on.
Thank you for your recent stay. We have called out pest control company.
The front desk staff are very professional and friendly. The hotel itself is in poor condition.
Thank you for your recent stay.
You’re doing great job
Thank you for your recent stay and review. I am pleased to see you had a nice stay. We look forward to your return.
Thank you for your recent stay I apologize for any inconvenience.
There was a concert with 2 very famous country artists and what you saw could most definitely been something else. Our records show you came in for early check in and left out about 5 hrs later?