Property was located next to highway. It was noisy and the property itself was very stark.
Room was dirty when we checked in and front desk attempted to clean it in a hurry instead of getting us a new room. We had to clean it good ourselves
Huge clean room. Great location. Right off the freeway.
Too noisy from highway traffic - all night. . Otherwise very good
The people were very friendly. Breakfast was wonderful and many healthy options. Room was clean and beds were very comfortable. Kids loved the bathtub!
The comfortable bed, clean,friendly employees. Close to restaurants and shopping.
The bottom sheet on the second bed had a whole in it.
Friendly staff & convenient location stood out about this property.
Enjoyed having a breakfast w/coffee before starting each day. Though we did not use them having a microwave and mini refrig in our room was a bonus. Bedding was comfy.
The hotel met our expectations. It was quiet, clean and comfortable. It was easily accessible from the highway. The breakfast and dining environment were excellent. The staff we met were friendly and helpful.
Entire staff was just fantastic. Everything was as clean as a hospital. Breakfast was a huge selection, some items changing daily. I stayed seven nights.
The Hampton Inn is my wifes favorite getaway hotel. We only went 40 miles from home just to "getaway". We always find them clean, friendly and worry-free.
This is the third time that we have stayed at this hotel and it was wonderful as usual. [...]
Everything was perfect. Beautiful and clean; convenient location; LOVED the pool - water temperature was absolutely perfect: cool and refreshing but still warm and enjoyable. Breakfast was delicious and a great variety. Hamptons are always the best hotels to choose when traveling, but this one was THE best! Keep up the good work.
Located within a mile (2 km) of Aurora Medical Center Grafton, Hampton Inn & Suites Grafton is within 3 miles (5 km) of Lake Michigan. This 83-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Free buffet breakfast is served each morning from 6:00 AM to 10:00 AM.
Hampton Inn & Suites Grafton's 83 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect 49-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries. Free weekday newspapers, free local calls, and safes are also standard.
Guests of Hampton Inn & Suites Grafton have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and express check-in.
Property was located next to highway. It was noisy and the property itself was very stark.
Room was dirty when we checked in and front desk attempted to clean it in a hurry instead of getting us a new room. We had to clean it good ourselves
Hi Mary, Thank you for taking the time to review the hotel. I am sorry to see that your room was not up to the cleanliness standards that you should have been able to expect upon your arrival. Please know that this is not typical of a stay with us, and I will be addressing this with housekeeping. We hope that we will see you again next time you are in the Grafton area so we can provide a better stay for you. Sincerely, Amanda H. General Manager
Huge clean room. Great location. Right off the freeway.
Thank you for the great review! I am glad to see that you enjoyed your stay with us, and we hope to see you again soon. Sincerely, Amanda H. General Manager
Too noisy from highway traffic - all night. . Otherwise very good
Hi Nan, Thank you for taking the time to review the hotel. I am glad to see that overall you enjoyed your time with us, but I do apologize regarding the highway noise. We hope to see you again soon. Sincerely, Amanda H. General Manager
The people were very friendly. Breakfast was wonderful and many healthy options. Room was clean and beds were very comfortable. Kids loved the bathtub!
Thank you for the 5 out of 5 review. I am glad to see that you enjoyed your time with us, and we look forward to seeing you again next time you are in the Grafton area. Sincerely, Amanda H. General Manager
The comfortable bed, clean,friendly employees. Close to restaurants and shopping.
Thank you for the great review! I am glad to see that you enjoyed your time with us, and we hope to see you again soon. Sincerely, Amanda H. General Manager
The bottom sheet on the second bed had a whole in it.
Thank you for the review. I appreciate you bringing the sheets to our attention. We try to catch things like that and donate those linens as we notice, but sometimes one makes it through! I am glad to see that overall you enjoyed your time with us, and we hope to see you again soon. Sincerely, Amanda H. General Manager
Friendly staff & convenient location stood out about this property.
Thank you for the great review! We strive to provide a 5 out of 5 experience for all of our guests, and I am happy to see that we delivered. We look forward to seeing you again soon. Sincerely, Amanda H. General Manager
Enjoyed having a breakfast w/coffee before starting each day. Though we did not use them having a microwave and mini refrig in our room was a bonus. Bedding was comfy.
The hotel met our expectations. It was quiet, clean and comfortable. It was easily accessible from the highway. The breakfast and dining environment were excellent. The staff we met were friendly and helpful.
Hi Dave, Thank you for taking the time to review the hotel. I am sorry to see that you did not fully enjoy your time with us due to the road noise. I sincerely wish there was more we could do to help that, but they will be repaving that within the next 6 months, so we hope that will help. We will also be getting a renovation beginning next month that should help spruce things up! We hope that you'll come visit us again. Sincerely, Amanda H. General Manager