Excellent stay
Rooms were big and roomy and everything was nice and clean. Definitely will go back
Excellent location, clean spacious rooms. Front desk was accommodating.
We got a condo with two beds in it, the king size bed was harder than sleeping on a cement floor, my family fight over who was going to sleep on it because it was so awful, there were spiderwebs everywhere it looked like it hadn’t been cleaned in a while, there was no antibacterial soap which is shocking at this day and age with Covid, I had to call down and even asked for paper towels, they just didn’t seem very prepared.
Covid precautions were very good. Only disappointment was upon early check in I was told not allowed in pool area until noon. We’ve been there countless times before & never had this issue. Should be on their website
Like the location and the room. Disliked we had to wait an hour and a half for our room to be ready.
Very clean rooms good service. Walkable distance to the and restaurants.
The property, amenities and the room were great. Everything was clean and well maintained and I wish we would have had more time to spend on the property. Will definitely be back! The only thing I thought was odd was the room numbering, nothing was in order.
The property is labeled as luxury, but the moment you leave the lobby the facade reveals an old, unkept, dirty, foul smelling hotel. We woke up to a fire drill on our first day there and then were told the water would be shut off the second night. Of course, all of this was communicated AFTER you give them your money. There were no efforts to alleviate the situation. Thankfully, we were only there 2 nights, but if I were to judge a hotel on this hotel stay, I would overwhelming recommend not staying here.
Hotel was beautiful very clean and spacious .Rooms very very nice and comfortable .Will definitely stay at the Cove on my next trip to Lake Geneva
All of the staff were extremely helpful and friendly. The location of the property is great. We parked the car and were able to walk every where.
Everything was great. The property was clean. Staff was friendly
Nice location but rooms are getting old and furniture not very elaborate
Walking distance to everything Lake Geneva has to offer. Clean. Nice size accommodations. Friendly staff. Easy to get a hold of by phone when needed. Great outdoor pool for the children, along with another outdoor pool and an indoor pool. Lots to do.
The Cove Of Lake Geneva places you within a 5-minute walk of popular attractions such as Riviera Ballroom and Lake Geneva Cruise Line. This 222-room, 3.5-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
All 222 accommodations feature kitchens and balconies or patios, and there's space to spread out with living rooms and dining areas. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and DVD players. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Other standard amenities include fireplaces, sofa beds, and coffee makers.
The Cove Of Lake Geneva features an indoor pool, a children's pool, and a fitness center. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, a conference center, and a seasonal outdoor pool.
Excellent stay
Dear Guest, We sincerely appreciate your excellent review and hope to have you back as our guest soon.
Rooms were big and roomy and everything was nice and clean. Definitely will go back
We appreciate your review and your great feedback! We look forward to your next visit.
Excellent location, clean spacious rooms. Front desk was accommodating.
Dear Christine, We sincerely appreciate your excellent review and feedback.
We got a condo with two beds in it, the king size bed was harder than sleeping on a cement floor, my family fight over who was going to sleep on it because it was so awful, there were spiderwebs everywhere it looked like it hadn’t been cleaned in a while, there was no antibacterial soap which is shocking at this day and age with Covid, I had to call down and even asked for paper towels, they just didn’t seem very prepared.
Dear guest, Thank you for your review and feedback. We are sorry to hear the bed was not to your personal preference of comfort and have addressed your comments regarding he cobwebs. We provide sanitizing stations throughout the hotel and have received plenty of positive feedback for the measures we have taken during these uncertain times. Please keep safe and we hope to have you as our guest again.
Dear guest- Thank you for taking the time to share your experience. We are delighted to see that your stay was a perfect 5/5. Please keep us in mind for any future visits to the Lake Geneva area.
Covid precautions were very good. Only disappointment was upon early check in I was told not allowed in pool area until noon. We’ve been there countless times before & never had this issue. Should be on their website
Dear Cindy, Thank you for taking the time to share your experience. We appreciate your kind remarks regarding our current efforts during these difficult times. We apologize for not being able to provide you with earlier access to the pool, we are trying to balance out all hours so that the pool does not become overcrowded. However, we promise to analyze this better to ensure our guests can utilize it as much as it is possible. We sincerely hope to have the opportunity to host you in the future!
Dear guest, Thank you for taking the time to rate your experience.
Thank you for the perfect rating. We look forward to your next visit!
Like the location and the room. Disliked we had to wait an hour and a half for our room to be ready.
Dear guest, Thank you for your feedback! We hope to have the opportunity to have you as our guest again in the future!
Dear Guest, We are very pleased to hear your stay was excellent and look forward to your next visit.