Loved the welcome gift bag. The special touches in our room. Definitely be back. Thank you
The suite was very nice, with a large bathroom and jetted tub. We enjoyed the ability to get some fresh air on the attached deck. Overall, we enjoyed our stay, and would recommend to anyone!
Excellent customer service. Great attention to detail. Wonderful rooms
Dislikes: Gale-force wind made for a VERY noisy flag flapping all night in a river-view room, we were on the second floor and had noisy upstairs neighbor we could hear stomping around & coughing (which in turn made us more considerate to our neighbors on our wedding night), only one car allowed per reservation due to the limited, small garage - completely understandable, just added an extra complication in our itinerary. Recommend the Sage Street free overnight lot - I left my car for two nights with no issues, and it's down the street from a police station. Likes: Spacious shower, sectioned-off bedroom from the rest of the open-concept suite, wall-mounted bedroom TV with the ability to pivot towards the bed so we didn't need to strain our necks to watch Ghostbusters in bed on Halloween, easy check-in/out, easy load-in from the covered garage, beautiful room with a kitchenette made us wish that our plans to have our bridal party get ready in our suite hadn't changed due to COVID. We're making plans for a do-over visit when things are safe again, and will make a request for a third floor room on the other side of the building.
Very clean rooms and property. Rooms on the canal side have nice private balconies, unless someone is on the pool deck.
Everything was on point and the service was excellent
I have stayed at this property at least once a year for 11 years. Never had a problem previous. When we arrived, our reservation was incorrect. It was recorded by the hotel as earlier in the week. I was told by the hotel that they had two conflicting dates. Although they had my email and telephone number, I was never contacted to confirm which date was correct. That was just the beginning of our problems. They did some things right to try to correct the problem but they also did some significant things wrong. I emailed them immediately after my visit. Two days went by, I followed up and then I was finally contacted but was still not told what they would do to address my concerns,
We LOVE Mill Creek! (FYI...Not a place for the hoity-toity folks who need room service and to be waited on hand and foot.) That said, we LOVE their suites! Choices of views. BIG, roomy whirlpool tubs! Kitchenettes with stoves, pans and cooking utensils if you don't want to go out for every meal. Nice people, eager to accommodate. 1/2 block from restaurants and nice local shops. Couldn't ask for more! This was our third stay at Mill Creek and we'll be back.
Room was amazing for the price. The location of the hotel was terrific. I wish we could have stayed for longer than just one night.
We booked this location because of pool. The pool was shut down due to painting. Although pool was full of water. Very poor communication on the topic. Honest direct communications about pool on web site would have been ideal
Some cracked paint in bathroom but in no way diminished our enjoyment of this room. Whirlpool tub comfortably fits 2 large bodies. Fireplace was enjoyed every night. My only complaint is the breakfast. They was no attendant, no refilling of any dish, coffee, food. They open full then close and that’s it for the attendant. Many guests leave disappointed from the empty hot food containers.
A perfect place for a couples getaway. Our room was spacious and comfortable. A roaring fire greeted us on arrival. The bed was a little hard for my taste. We enjoyed the small pool and hot tub.
Very nice hotel, clean and comfortable beds. A lot of room located near downtown and the lake. Rooms have great commodities!
Mill Creek Hotel places you next to Geneva Lake and Riviera Ballroom. This 33-room aparthotel has private in-room spa tubs along with an indoor pool and free in-room WiFi.
Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10 AM.
Each apartment is air-conditioned and features a kitchen and a balcony. There's space to spread out with a separate bedroom, a living room, and a dining area. A flat-screen TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi. The bathroom offers a jetted tub, hair dryers, and free toiletries. Other standard amenities include a private spa tub, a fireplace, and a coffee maker.
At Mill Creek Hotel, guests enjoy features like an indoor pool, a fitness center, and a spa tub. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and tours/tickets. Additional amenities include free WiFi in public areas, a meeting room, and express check-out.
Loved the welcome gift bag. The special touches in our room. Definitely be back. Thank you
The suite was very nice, with a large bathroom and jetted tub. We enjoyed the ability to get some fresh air on the attached deck. Overall, we enjoyed our stay, and would recommend to anyone!
Excellent customer service. Great attention to detail. Wonderful rooms
Dislikes: Gale-force wind made for a VERY noisy flag flapping all night in a river-view room, we were on the second floor and had noisy upstairs neighbor we could hear stomping around & coughing (which in turn made us more considerate to our neighbors on our wedding night), only one car allowed per reservation due to the limited, small garage - completely understandable, just added an extra complication in our itinerary. Recommend the Sage Street free overnight lot - I left my car for two nights with no issues, and it's down the street from a police station. Likes: Spacious shower, sectioned-off bedroom from the rest of the open-concept suite, wall-mounted bedroom TV with the ability to pivot towards the bed so we didn't need to strain our necks to watch Ghostbusters in bed on Halloween, easy check-in/out, easy load-in from the covered garage, beautiful room with a kitchenette made us wish that our plans to have our bridal party get ready in our suite hadn't changed due to COVID. We're making plans for a do-over visit when things are safe again, and will make a request for a third floor room on the other side of the building.
Very clean rooms and property. Rooms on the canal side have nice private balconies, unless someone is on the pool deck.
Hi Thank you so much for choosing the Mill Creek Hotel and thank you for taking your time to give us such a positive review. Milah-Owner/General Manager
Hi Thank you so much for choosing the Mill Creek Hotel and thank you for taking your time to give us a review. Milah-Owner/General Manager
Everything was on point and the service was excellent
Hi Thank you so much for choosing the Mill Creek Hotel and thank you for taking your time to give us a review. We hope to see you again soon, maybe for the Ice Castles later this winter or during Restaurant Week April 25th-May3rd, 2020. Milah-Owner/General Manager
I have stayed at this property at least once a year for 11 years. Never had a problem previous. When we arrived, our reservation was incorrect. It was recorded by the hotel as earlier in the week. I was told by the hotel that they had two conflicting dates. Although they had my email and telephone number, I was never contacted to confirm which date was correct. That was just the beginning of our problems. They did some things right to try to correct the problem but they also did some significant things wrong. I emailed them immediately after my visit. Two days went by, I followed up and then I was finally contacted but was still not told what they would do to address my concerns,
Hi Jean Thank you so much for choosing the Mill Creek Hotel and thank you for taking your time to give us a positive review. We hope to see you again soon. Milah-Owner/General Manager