Skip to main content
Beginning of main content

Recent guest reviews

Check out is too early. Trying to communicate with an actual property manage is a nightmare because no one is on staff. The reservation was designated “reserve now, pay later” but they charge your credit card immediately. I had a medical emergency and had to check out a day early before check in. The property would not refund the nights stay. I am waiting on Orbitz to respond.

There is no lobby. I was driving around and later found you have to register at a different hotel next to this one. No easy way there. Big hill with retaining wall and no stairs. Rooms were big and clean. No heat in elevator. Very confusing how to get key.

Great room which was more like a condo with full kitchen.

The hotel was an unexpected pleasure. My 4 year old son and I loved the place. You get to use all of the Grand Geneva facilities, but with a nicer room and a lower price. It has two rooms ...One is a king and the other is a true little kitchen and living room looking at a nice little gold course. Only thing I don't like is the check in and check out times!

Great rooms but very cold the heat was set .you couldn't change the temperature it was set on a certain temperature only .Not even 1house keepers came by to clean the Room.

We had a wonderful trip to Lake Geneva. The hotel provided us with a full kitchen to serve whatever needs we had. Because of its relationship with the Grand Geneva, we had use of their resources as well. This included their waterpark (did have to pay a fee for this though) and pools. For what we received, the charges were more than reasonable.

The registration was a little bit confusing because you check-in at the Grand Genvea, it's not just Holiday Inn. Over all it was very nice. It's very close to everything and a really nice place to enjoy a great vacation. They have a lot of activities to do like; great golfing, swimming, horseback riding, spa, a playground for kids, and much more! They also have grills outside, so you can enjoy BBQ. Worth the price!

well at first our reservation was cancelled by Holiday Inn and I wasn't notified, but they still had our room available so it worked out. The Suites we had were connecting which gave us privacy and plenty of room. We had a golf course view which was nice. The room was comfortable, but not the couch so much, but it was what we needed. in room coffee was not good. Each night we were awakened by drunken neighbors and had to call security to get them to stop. Without Lake Geneva attached to this place, I don't think I would recommend it. When reservations went bad it took 30 minutes to straighten out and the staff gave us free drinks to keep us busy and free water park tickets for my family. Holiday Inn did nothing but dissapoint me. If they had the service as Lake Geneva they would be top notch, but there a bad provider hiding behind the face of wonderful customer service. Hats off to Lake Geneva resort for helping make a bad situation better. I got no reprieve from lost sleep with Holiday Inn, but lake geneva offered me dinner or whatever I want the next time I come back. I will but I will rent their rooms instead of Holiday Inn.

The villa was packed with amenities! The balcony was overlooking the immaculate golf course. The resort had many venues to offer a variety of experiences. Over all, the only downside was that I couldn't stay another night!

Great place for a family ---2 bedrooms and baths, jacuzzi and fireplace. On grounds of Grand Geneva resort.

I do not know why anyone would stay at the Grand Geneva's main lodge when the Holiday Inn Club Vacations are an option! The room was huge, with a full kitchen, jacuzzi, large bedroom, and living room. All of the amenities listed are in fact included, such as the fireplace and balcony. The room was clean and perfect for our weekend getaway. It would be a great spot for a family vacation as well, since you can cook in the full kitchen. The suite even included laundry detergent and an in unit washer and dryer. The Grand Geneva shuttle picked us up from our room to take us skiing and to the main lodge (it takes you anywhere on the property). It was so convenient and a great value. I will definitely be coming back!

great 2 bedroom villa for our family! Loved the fireplace and the views outside the windows!

Good morning I was looking at the hotel reviews on hotel adviser apparently im not the only only one that has had problems with your hotel to be fair my other room was great!!! I do not know what is going on? “Not Recommended.” Jun 18, 2011 2ManySuitcases I would advise against staying here after my two nights. Here's why: 1) The hotel is on the property of an entirely separate resort called Grand Geneva Lodge. Therefore to check in, you actually go to the Grand Geneva Lodge and visit their registration desk- this is about a quarter mile away by car. 2) While the Grand Geneva Lodge looks very nice, the Holiday Inn on the property is dirty - The room was dirty (cigarette on floor, sink stained, etc.) and the common areas were worse. 3) The room was run down - the mattress needed to go, TV was the old tube kind with a remote that needed batteries. 4) I called "registration" after I returned to my room for the second night and discovered housekeeping had not been there - was told by "registration" that you don't get housekeeping for the second night unless you pay $12.50 and request it 24 hours in advance! 5) I had to have a zero balance receipt to get reimbursement - when I went to "registration" the young lady told me that she can't give me a receipt because I paid Holiday Inn - I told her I paid Holiday Inn online and I needed a receipt showing no new charges and she told me she was not Holiday Inn and that they just gave me my key.  I travel a lot. Too much probably. I have to, but I don't need this kind of experience.                      “Not as pictured!” Jan 29, 2011 michmich13 Arrived at 11 and couldn't check in until4:00 pm. When I walked into my room it opened right into the bedroom. There was a beautiful view from the bedroom of the elevator shaft not of the golf course as pictured. When I got to the living room there was no fireplace as described when I booked my room. When I called the front desk they said they couldnt do anything for me since I booked through RCI. Was thinking of having a wedding reception here but probably won't come back. Thanks Dawn. “not great, not bad.” Aug 8, 2010 ncsc12 nice location, pool; good food; easy check-in & out. but, walls are thin - you can hear almost everything in the hallways & in adjacent rooms. also, I went to take a shower and grabbed a wash cloth that had dark stains on it (don't care if it was 'clean,' it looked gross). also, was so excited to see the tub had jets. turned it on and once it got going, a clump of hair and various other types of hairs (yeah, those) came shooting out of the jets. and then we were so grossed out that we immediately drained the tub but that took entirely too long, I'm guessing b/c the drain has not been manually cleaned of hair,debris, grimes...maybe ever? This resort lacked everything. The staff had to move me 1times. Our problems were: Dirty and old sofas Dirty floors Dirty kitchen Please Beware  Not just for your health but your safety

We just went to relax. When I looked up the hotel the room was bigger in the pictures.(fire place, larger kitchen with counter table and larger balcony/porch. I did like having a mini washer and dryer in the bathroom. by the way, you have to register for your room across the street at the Grand Geneva Resort.

Great accommodations. Wonderful stocked kitchen. We ate breakfast and dinner in our suite. Great fitness center. Loved the nature walk.

The hotel was fabulous along with the amenities and services/events provided during this time of year. We had a really wonderful trip and stay at the Holiday Inn Club Vacation. The hiking trails and skiing was a hit! Thank you very much and a very merry christmas to you all!!

Had a great time. Villa was newly decorated, very comfortable, service was terrific

Grand Geneva Way Lake Geneva WI

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Spa

Studio Winery is within 2 miles (3 km) of Holiday Inn Club Vacations at Lake Geneva Resort while other popular attractions such as Lake Geneva Cruise Line are within 3 miles (5 km). This 136-room, 3.5-star condo resort has a golf course, a full-service spa, and a water park.


Dining

Enjoy dining at Cafe Gelato, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 2 coffee shops/cafés. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 11:30 AM.


Rooms

Each condo is air-conditioned and features a furnished balcony or patio and space to spread out with a living room and a dining area. Guests can expect to find a flat-screen TV with cable channels and a DVD player. The bathroom offers a soaking tub, hair dryers, and free toiletries. Other standard amenities include a washer/dryer, a sofa bed, and a refrigerator.


Property features

Holiday Inn Club Vacations at Lake Geneva Resort features a golf course, a full-service spa, and a water park. You can take advantage of free parking, along with a free area shuttle. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this ski condominium resort include a nightclub, an indoor pool, and an outdoor pool.

Room options

Standard Villa, 1 Bedroom, Non Smoking

King 1 | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

King 1 | Sleeps 4

Deluxe Room, Non Smoking

Full 1 | Sleeps 4

Villa, 2 Bedrooms, Non Smoking

King 2 | Sleeps 8

Guest reviews for Holiday Inn Club Vacations at Lake Geneva Resort

Everyone (4) Couples (9) Business (1) Family (11) Friends (1)
5
Everyone

By on Sep 16, 2019

Review comment responded on Sep 16, 2019

Thank you or letting us know you had a great experience with us at the Lake Geneva Resort. We’re thrilled to see this rating and hope you’ll be back to see us again soon!

1
Families Business Business Travelers

Check out is too early. Trying to communicate with an actual property manage is a nightmare because no one is on staff. The reservation was designated “reserve now, pay later” but they charge your credit card immediately. I had a medical emergency and had to check out a day early before check in. The property would not refund the nights stay. I am waiting on Orbitz to respond.

By on Jun 16, 2019

5
Everyone

By on Jun 8, 2019

Review comment responded on Jun 11, 2019

5-star vacations are what we love, thank you for sharing!

5
Everyone

By on May 19, 2019

Review comment responded on May 21, 2019

5-stars is what we love to see. Thanks for sharing!

3
Friends

There is no lobby. I was driving around and later found you have to register at a different hotel next to this one. No easy way there. Big hill with retaining wall and no stairs. Rooms were big and clean. No heat in elevator. Very confusing how to get key.

By on Mar 10, 2019

5
Everyone

Great room which was more like a condo with full kitchen.

By on Apr 3, 2017

5

great deal

Families

The hotel was an unexpected pleasure. My 4 year old son and I loved the place. You get to use all of the Grand Geneva facilities, but with a nicer room and a lower price. It has two rooms ...One is a king and the other is a true little kitchen and living room looking at a nice little gold course. Only thing I don't like is the check in and check out times!

By on Aug 26, 2015

3

very cold the heat is on a timers

Couples

Great rooms but very cold the heat was set .you couldn't change the temperature it was set on a certain temperature only .Not even 1house keepers came by to clean the Room.

By on Feb 19, 2015

5

great family vacation.

Families

We had a wonderful trip to Lake Geneva. The hotel provided us with a full kitchen to serve whatever needs we had. Because of its relationship with the Grand Geneva, we had use of their resources as well. This included their waterpark (did have to pay a fee for this though) and pools. For what we received, the charges were more than reasonable.

By on Jul 27, 2014

3

great getaway!

Couples

The registration was a little bit confusing because you check-in at the Grand Genvea, it's not just Holiday Inn. Over all it was very nice. It's very close to everything and a really nice place to enjoy a great vacation. They have a lot of activities to do like; great golfing, swimming, horseback riding, spa, a playground for kids, and much more! They also have grills outside, so you can enjoy BBQ. Worth the price!

By on May 16, 2012

Holiday Inn Club Vacations at Lake Geneva Resort

7037 Grand Geneva Way, Lake Geneva, WI 53147
url importing https://www.orbitz.com/Lake-Geneva-Hotels-Holiday-Inn-Club-Vacations-at-Lake-Geneva-Resort.h1681285-p2.Hotel-Reviews