Beautiful view from the balcony and good size room. Very clean. All staff very friendly and helpful.
Good location frendly staff , but issues with building maintenance.
Great staff Inc Ray at parking! Great view! Great location! We’ll be back!! Thx!
Beautiful hotel and surrounding areas
The parking is very inconvenient. There were random cones blocking vacant spots for no reason. My room appeared to be handicap accessible but the toilet seat was so loose that I nearly fell sitting down because it slid off to the side. There are also no handrails and nothing on either side to hold on to. The shower was a walk in but the non slip strips on the bottom were so worn down that I nearly slipped walking in to the shower as well. Thankfully I’m not handicapped and was able to catch myself both sitting on the toilet and walking in to the shower. I’m afraid that someone who does struggle with mobility and balance will seriously hurt themselves in the bathroom. The bed was also so annoyingly squeaky and the frame was wobbly.
Nice place to stay
The property was great. Well maintained. The pool area was immaculate and very pleasant. The check in process was somewhat questionable... I asked for a text when room was ready. The paperwork was signed with my phone number on it t. The text never came. She texted a wrong number. Then I had to show my ID for a second time when I came back to the hotel, wandering when my room would be ready. I enjoyed the room layout and amenities. However, it was in the top ten worst views I have ever experienced. The window looked out onto the roof. Rm 230. Also, it may be time to replace the 24 inch high bathroom vanity. Very clean room and the fireplace was a bonus.
The pool was amazing and warm! The hotel is clean and the staff is welcoming. There are alot of notes placed in the room... don't use the microwave for popcorn, use the colored washcloth for makeup removal, dont touch the smoke detector($200 fine), Quiet hours 10-8,.. It was alittle annoying feeling somewhat like a nuisance instead of a guest.
I was able to park at the property and walk to all the downtown activities! great location and clean rooms!
Accomodating, great view, convient, friendly staff, nice pools
Dated hotel. Uncomfortable beds and showers don’t contain water from spilling onto bathroom floor.
The rooms are very dated. The sink in our room was a little over 2 feet high, perfect for kids, not so much for adults. Great parking and great location.
The property is a little dated, but I still would give 5 stars as the location, amenities, and staff were excellent!!
It made for a great Memorial Day weekend trip! Definitely a little pricier for what it is but also understandable given the holiday weekend.
Love the lake views & that this property is close to shopping.
Harbor Shores on Lake Geneva places you next to Geneva Lake and within a 5-minute walk of Riviera Ballroom. This 3.5-star hotel has 108 guestrooms and offers an outdoor pool, an indoor pool, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
Guests can expect free WiFi and flat-screen TVs with cable channels and DVD players. Pillowtop beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include fireplaces, refrigerators, and microwaves.
Harbor Shores on Lake Geneva features an indoor pool, an outdoor pool, and a gym. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and meeting rooms.
Beautiful view from the balcony and good size room. Very clean. All staff very friendly and helpful.
Thank you for the rating. We hope you choose to stay with us again soon.
Good location frendly staff , but issues with building maintenance.
Thank you for the feedback Mitchell. We apologize for the issue you encountered but hope you consider giving us another try on your next trip to the area.
Great staff Inc Ray at parking! Great view! Great location! We’ll be back!! Thx!
Thank you for the rating and review Diana! We look forward to seeing you again next time!
Thank you for the rating Maria! We would love the opportunity to be your Lake Geneva host again soon.
Beautiful hotel and surrounding areas
Thank you for the rating Megan! Please keep us in mind when planning your next trip to the area.
The parking is very inconvenient. There were random cones blocking vacant spots for no reason. My room appeared to be handicap accessible but the toilet seat was so loose that I nearly fell sitting down because it slid off to the side. There are also no handrails and nothing on either side to hold on to. The shower was a walk in but the non slip strips on the bottom were so worn down that I nearly slipped walking in to the shower as well. Thankfully I’m not handicapped and was able to catch myself both sitting on the toilet and walking in to the shower. I’m afraid that someone who does struggle with mobility and balance will seriously hurt themselves in the bathroom. The bed was also so annoyingly squeaky and the frame was wobbly.
Laurel - We are sorry to hear about the issues you had during our time with us. We will be sure to check out the things in the guest room that you mentioned. When we are at high occupancy levels, we cone off the front parking spots to make sure registered guests park there, versus someone just coming to town or going to Gino's to eat. We appreciate the feedback!
Nice place to stay
Thank you for the rating! Please keep us in mind for a future visit.
The property was great. Well maintained. The pool area was immaculate and very pleasant. The check in process was somewhat questionable... I asked for a text when room was ready. The paperwork was signed with my phone number on it t. The text never came. She texted a wrong number. Then I had to show my ID for a second time when I came back to the hotel, wandering when my room would be ready. I enjoyed the room layout and amenities. However, it was in the top ten worst views I have ever experienced. The window looked out onto the roof. Rm 230. Also, it may be time to replace the 24 inch high bathroom vanity. Very clean room and the fireplace was a bonus.
Kelly - We apologize for the communication issue, but are happy to hear that overall you enjoyed your time with us. We are planning to replace all bathroom vanities in the next year or two. When you book with us next, you may request a room on the south side of the building, that will take you away from Gino's. We hope to have you with us again on your next trip to the Lake Geneva area.
Ellen - Thank you so much for the review and rating. It was our pleasure to be your Lake Geneva host hotel and we hope to see you again in the near future!