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Recent guest reviews

The staff was friendly and very good hospitality the place was very clean and they follow safety Covid-19 guidelines

Value for Money - a perfect Weekend Getaway for families,who want to spend relaxing weekend.The waterpark is very good for the kids and adults.The Resort rooms are excellent and pleasant stay.The staff is extremely professional and friendly.They want you to feel at home.All the covid measures were followed strictly and I appreciate all the measures takes by the resort facility to ensure safety of the families.The location of Grand Geneva is very good.Market ,restaurants ,fuel stations are all nearby which makes your travel easy.I would recommend this resort and waterpark to all the families .Smokey BBQ inside the resort is awesome restaurant with Vivid menu .Don't miss to eat there .A perfect vacation spot to go for.

Its like home away from home. Kids had a blast staff is great place was clean everything was convenient felt safe absolutely loved it

Bedding had hair on it, broken glass in freezer, dish in cabinets were dirty, dirty dishes in dishwasher, broken thermostat

Fun, safe and clean. All rooms are suites and a nice size

I highly recommend this resort for a 1-2 night getaway with the kids. It exceeded my expectations in every possible way.

Clean, family friendly environment. Kids loved the water park. Less than 10 minute drive to downtown Lake Geneva.

Not much to do at the Lodge. Just an arcade and a crafts room.

As a family weekend getaway it was a great location. The facility itself was needed to be updated but overall okay.

The water slide structure at this hotel is disturbingly decayed. The beams are splitting at their ends, the bolts are rusting, and some of the deck boards are so weakened that they bow under your feet. I don’t believe that this structure is safe and it needs to be attended to.

I wish they would de iced the parking lot. We got in late and the park lot was icy. It was slippery and my husband slip.

The cleanliness of the room was poor. Stains on the carpet, hair in the bathtub. Furniture in room was outdated and very cheap. For the cost of the suites for the night, we thought things would have been a lot nicer. Won’t be back.

Water park it self was perfect size and very clean with great food options. Fro t of hotel and reception area very clean and inviting. Thenrooms have all the amenities needed, however, the rooms are out dated and in need of a goodncarpet cleaning and updated pant.

We always have a great time here, my sons love the water park and arcade room. It’s great that the hotel has quiet hours. A couple cons the bed and pillows were not very comfortable at all. Other than that, it was great.

Grand Geneva Way Lake Geneva WI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Timber Ridge Lodge and Waterpark places you within a leisurely stroll of The Highlands Golf Course and The Brute Golf Course. This 223-room, 3.5-star condo resort welcomes business and leisure travelers with a golf course, a full-service spa, and a water park.


Dining

Sit down for a leisurely bite to eat at the onsite family restaurant, or enjoy a drink at the bar/lounge. You can sip a beverage at the coffee shop/café.


Rooms

Each condo features a kitchen and a patio. There's space to spread out with a separate bedroom, a living room, and a dining area. An LCD TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and the bathroom offers a jetted tub, a hair dryer, and free toiletries. Other standard amenities include a fireplace, a sofa bed, and a coffee maker.


Property features

Timber Ridge Lodge and Waterpark features a golf course, a full-service spa, and a free water park. There's free parking and limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Other amenities at this ski condominium resort include an indoor pool, an outdoor pool, and a children's pool.

Room options

2 Bdrm Countryside - 6 waterpark pass

2 Queen Beds | 1 Double Sofa Bed | Sleeps 6

1 Bdrm Countryside - 4 waterpark pass

1 Queen Bed | 1 Double Sofa Bed | Sleeps 5

Guest reviews for Timber Ridge Lodge and Waterpark

Everyone (36) Couples (2) Family (35) Friends (5) Other (1)
4
Family

The staff was friendly and very good hospitality the place was very clean and they follow safety Covid-19 guidelines

By on Mar 28, 2021

Review comment responded on May 4, 2021

Thank you for being a valued guest at our resort! Your feedback is very important to us as we strive to deliver excellence to our guests. If there is anything we could have done to improve your stay please feel free to contact us to let us know. We are always willing to learn how to better the stay for everyone that stays here. Thank you so much again from all of us here at The Timber Ridge! Hope to see you and your family again soon! Jesse Kearns- Resort Manager

5
Family with small children

Value for Money - a perfect Weekend Getaway for families,who want to spend relaxing weekend.The waterpark is very good for the kids and adults.The Resort rooms are excellent and pleasant stay.The staff is extremely professional and friendly.They want you to feel at home.All the covid measures were followed strictly and I appreciate all the measures takes by the resort facility to ensure safety of the families.The location of Grand Geneva is very good.Market ,restaurants ,fuel stations are all nearby which makes your travel easy.I would recommend this resort and waterpark to all the families .Smokey BBQ inside the resort is awesome restaurant with Vivid menu .Don't miss to eat there .A perfect vacation spot to go for.

By on Mar 22, 2021

Review comment responded on May 4, 2021

Thank you for the perfect 5 stars! I am delighted that you and your family enjoyed our resort! We strive to deliver the best family waterpark around! Thank you for staying here at Timber Ridge and we hope to see you again soon! Jesse Kearns- Resort Manager

5
Family

Its like home away from home. Kids had a blast staff is great place was clean everything was convenient felt safe absolutely loved it

By on Mar 17, 2021

Review comment responded on Mar 19, 2021

Thank you so much for the wonderful rating. I am so delighted to see you enjoyed your stay here at Timber Ridge. We love seeing families build some fun filled memories here at our Waterpark! We look forward to making more memories with you again in the future! See you soon!

2
Family with small children

Bedding had hair on it, broken glass in freezer, dish in cabinets were dirty, dirty dishes in dishwasher, broken thermostat

By on Feb 28, 2021

Review comment responded on Mar 4, 2021

Hello, We thank you for staying here with us at Timber Ridge Lode and Waterpark. I apologize thank your experience was not satisfactory. Please feel free to reach us to further discuss. Thank you!

4
Family

Fun, safe and clean. All rooms are suites and a nice size

By , from Chicago on Jan 31, 2021

Review comment responded on Feb 1, 2021

Hi Cynthia, Good afternoon! Thank you for taking the time to leave us a review! We appreciate you being a valued guest! See you soon!

5
Everyone

By on Jan 26, 2021

Review comment responded on Feb 9, 2021

Thank you for the perfect 5 stars! I am delighted that you and your family enjoyed our resort! We strive to deliver the best family waterpark around! Thank you for staying here at Timber Ridge and we hope to see you again soon!

5
Family

I highly recommend this resort for a 1-2 night getaway with the kids. It exceeded my expectations in every possible way.

By on Dec 9, 2020

Review comment responded on Dec 11, 2020

Thank you for the wonderful rating and review! I am please to hear you enjoyed yourself and we hope to see you again soon! Have a wonderful holiday!

4
Everyone

By on Nov 24, 2020

Review comment responded on Nov 27, 2020

Thank you so much for the 4 out of 5! We hope you enjoyed your stay here and we hope to see you again! Please have a safe and healthy holidays!

4
Everyone

By on Oct 2, 2020

Review comment responded on Oct 9, 2020

Thank you for being our valued guest! We appreciate your business and taking the time to leave us a rating as this helps us to continue to improve our overall guest satisfaction. Hope you and your family will return again!

4
Everyone

By on Sep 27, 2020

Review comment responded on Sep 29, 2020

Thank you for the 4 stars! We appreciate the review as these help us progress and make our resort better for everyone! Hope you see you and your family again soon!

Timber Ridge Lodge and Waterpark

7020 Grand Geneva Way, Lake Geneva, WI 53147
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