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Timber Ridge Lodge and Waterpark

3.5 out of 5.0

Timber Ridge Lodge and Waterpark

3.5 out of 5.0

Recent guest reviews

Water park was good but small. Rooms need updating. Customer service extremely lacking

Great Stay. Kids loved it. Great food selection and location.

The rooms are definitely dated and seem a bit dusty but the size was great. Our whole family had allergies as soon as we walked in. However the food at the onsite restaurant was good and the Waterpark and arcade and other activities were fun for the kids. It’s a great place for a family vacation.

spacious room, friendly staff, lots of things to do on the grounds.

Fun indoor and outdoor activities for kids. Pleasant staff onsite.

This is our second stay at this property and it was great. My kids loved the waterpark, the room, everything about it. Only thing that concerned me, I was told a lower dollar amount at check in, when I am checking out, it is about $25 higher and really didn’t get a great explanation. Not sure what that was about, however a great hotel to stay at.

Wonderful accommodations! Close to downtown! Property maintained! Hotel clean and friendly staff! Water temperature was perfect

Last minute vacation that was inexpensive and super fun. Will book again

We stayed there because it was relatively close to Alpine Valley and we were there to see back to back shows. In the morning, we went to the water park and went down a couple of the slides (The yellow one was a more than I bargained for and was great!) and relaxed a bit at the poolside. The place was clean, the staff was accommodating, the price for the two couples sharing a two bedroom was reasonable. No regrets.

Great family friendly hotel. Will be back. Kids loved the water park and the nearby ski hill.

Timber Ridge had excellent rooms which were clean, spacious with kitchenettes. The water park had nice accomodations, especially for younger children. Only recommendation I would provide is to increase the speed within it's Smokey's restaurant. The food was excellent for both breakfast and lunch with certified GF options; however, the service was very slow. By increasing efficiency in the restaurant, I believe they would have more business.

Place was amazing loved it and would for sure come back soon. My kids didn’t want to leave. Only thing need was more vending machines lol

Fun time with the kids under age 8 in the Waterpark, great condo for cooking, friendly staffs.

7020 Grand Geneva Way Lake Geneva WI

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Spa

Timber Ridge Lodge and Waterpark places you within a leisurely stroll of The Brute Golf Course and The Highlands Golf Course. This 223-room, 3.5-star condo resort has a golf course, a full-service spa, and a water park.


Dining

Sit down for a leisurely bite to eat at the onsite family restaurant, or enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café.


Rooms

Each condo is air-conditioned and features a kitchen and a patio. There's space to spread out with a separate bedroom, a living room, and a dining area. An LCD TV comes with cable channels and a DVD player, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and the bathroom offers a jetted tub, a hair dryer, and free toiletries. Other standard amenities include a fireplace, a sofa bed, and a coffee maker.


Property features

Timber Ridge Lodge and Waterpark features a golf course, a full-service spa, and a water park. There's free parking and limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Other amenities at this ski condominium resort include an indoor pool, an outdoor pool, and a children's pool.

Room options

2 Bdrm Countryside - 6 waterpark pass

Queen 2 | Full 1 | Sleeps 6

Guest reviews for Timber Ridge Lodge and Waterpark

Everyone (29) Couples (2) Family (24) Friends (5) Other (1)
4
Everyone

By on Jun 9, 2019

Review comment responded on Jun 27, 2019

Thank you for the great review! We look forward to welcoming you again in the near future.

5
Everyone

By on May 12, 2019

Review comment responded on May 31, 2019

Thank you for the great review! I look forward to welcoming you again in the near future.

5
Everyone

By on Apr 25, 2019

Review comment responded on May 1, 2019

Thank you for the wonderful review! I look forward to welcoming your family again in the near future.

2
Families

Water park was good but small. Rooms need updating. Customer service extremely lacking

By on Feb 11, 2019

Review comment responded on Feb 21, 2019

I am disappointed to see that we fell short of your family's expectations. We take pride in providing excellent service, and this is not up to our normal standard. I sincerely apologize for the issues you encountered during your stay. If you wish to discuss your stay in detail, you may contact me directly.

4
Families

Great Stay. Kids loved it. Great food selection and location.

By on Jan 29, 2019

Review comment responded on Feb 1, 2019

Thank you for the great review! I look forward to welcoming you again in the near future. - Jesse Kearns, General Manager

4
Everyone

By on Jan 1, 2019

Review comment responded on Feb 1, 2019

Thank you for the fantastic review! I look forward to welcoming your family again in the near future. - Jesse Kearns, General Manager

5
Everyone

By on Dec 16, 2018

Review comment responded on Dec 28, 2018

Thank you for the great review! I look forward to welcoming you again in the near future.

5
Everyone

By on Oct 21, 2018

Review comment responded on Oct 30, 2018

Thank you for the fantastic review! I look forward to welcoming you again in the near future.

4
Everyone

By on Sep 25, 2018

Review comment responded on Sep 26, 2018

Thank you for the great review! I look forward to welcoming your family again in the near future.

4
Everyone

The rooms are definitely dated and seem a bit dusty but the size was great. Our whole family had allergies as soon as we walked in. However the food at the onsite restaurant was good and the Waterpark and arcade and other activities were fun for the kids. It’s a great place for a family vacation.

By , from Chicago on Sep 23, 2018

Review comment responded on Sep 26, 2018

Thank you for the great review! I apologize for the dust in your room. I followed up with my team so we may ensure we dust all areas of the room moving forward. I look forward to your next getaway with us!

Timber Ridge Lodge and Waterpark

7020 Grand Geneva Way, Lake Geneva, WI 53147
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.