Grand Geneva Resort & Spa

4.0 star property
Family ski resort with 3 restaurants

Choose dates to view prices

Photo gallery for Grand Geneva Resort & Spa

View from property
Sundeck
55-inch LCD TV with cable channels, TV, pay movies
2 bars/lounges, poolside bar
Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Room service
  • Bar

Explore the area

Map
7036 Grand Geneva Wy, Lake Geneva, WI, 53147
  • The Mountain Top at Grand Geneva Resort
    ‪8 min walk‬
  • Moose Mountain Falls Waterpark
    ‪5 min drive‬
  • Lake Geneva Cruise Line
    ‪7 min drive‬
  • Waukesha, WI (UES-Waukesha County)
    ‪59 min drive‬

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Room options

One Bedroom Queen Villa

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

One Bedroom King Villa

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Two Bedroom Queen Villa

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

Deluxe Room, 2 Queen Beds

  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

Three Bedroom Queen Villa

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Three Bedroom King Villa

  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

Junior Suite

  • 390 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Suite, 1 King Bed

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Studio Villa

  • Sleeps 3
  • 1 Queen Bed

Two Bedroom King Villa

  • Sleeps 6
  • 2 King Beds

Superior Room, 2 Queen Beds, Lakeside

  • 335 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Golf View, Lakeside

  • 335 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

Premier Suite, 1 King Bed with Sofa bed

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Lake Geneva

Grand Geneva Resort & Spa places you next to The Brute Golf Course and The Highlands Golf Course. This 384-room, 4-star resort has a golf course, a full-service spa, and a water park.

What's nearby

  • The Mountain Top at Grand Geneva Resort - 8 min walk - 0.5 miles
  • Moose Mountain Falls Waterpark - 5 min drive - 1.4 miles
  • Lake Geneva Cruise Line - 7 min drive - 3.1 miles
  • Riviera Beach - 8 min drive - 3.3 miles
  • Hawks View Golf Club - 8 min drive - 4.0 miles

Getting around

  • Fox Lake Station - 34 min drive
  • General Mitchell Intl. Airport (MKE) - 53 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪Culver's - ‬8 min drive
  • ‪Taco Bell - ‬7 min drive
  • ‪Starbucks - ‬8 min drive

About this property

Grand Geneva Resort & Spa

Family ski resort with 3 restaurants
Grand Geneva Resort & Spa features a golf course, a full-service spa, and a water park. There's free parking and an airport shuttle for a fee. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski resort include a nightclub, an indoor pool, and an outdoor pool.
55-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and free local calls are also standard.
A golf course, 2 indoor tennis courts, a health club, and a water park (surcharge) are featured at the resort. An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

WELL Spa + Salon has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 7 to 22 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Geneva ChopHouse
  • Grand Cafe
  • Ristorante Brissago

Things to do

  • 2 indoor tennis courts
  • Archery
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Cross-country skiing
  • Downhill skiing
  • Fitness classes
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Ice skating
  • Indoor pool
  • Nightclub
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Sledding
  • Snowboarding
  • Snowshoeing
  • Steam room
  • Tennis lessons
  • Volleyball
  • Water park
  • Yoga classes

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 62,000 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 19 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 65.00 per pet, per night (maximum USD 300.00 per stay), plus a one-time cleaning fee of USD 150.00
  • Dogs only
  • 2 total (25 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 39.03 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski shuttle
  • Hot tub access
  • Sporting facilities or equipment
  • Valet parking

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 7 to 22 per person
  • Pet fee: USD 65.00 per pet, per night (maximum USD 300.00 per stay) plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Geneva Grand Resort
Grand Geneva
Grand Geneva Resort
Grand Geneva Hotel Lake Geneva
Grand Geneva Resort And Spa
Grand Geneva Lake
Lake Geneva Illinois
Grand Geneva Hotel Lake Geneva
Grand Geneva Lake
Grand Geneva Resort Spa
Grand Geneva & Spa Lake Geneva
Grand Geneva Resort & Spa Resort
Grand Geneva Resort & Spa Lake Geneva
Grand Geneva Resort & Spa Resort Lake Geneva

Frequently asked questions

Is free cancellation available at Grand Geneva Resort & Spa?

Grand Geneva Resort & Spa provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Grand Geneva Resort & Spa?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Grand Geneva Resort & Spa on Jun 17, 2025 start from $277.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Grand Geneva Resort & Spa?

This resort is located in Lake Geneva and just steps from The Brute Golf Course and The Highlands Golf Course. You'll also find Lake Geneva Cruise Line and Geneva Lake within a short drive.

Is parking available on site at Grand Geneva Resort & Spa?

Yes, self parking is offered for free at the resort. Accessible parking and electric car charging are also available for guests.

Is a spa located at Grand Geneva Resort & Spa?

WELL Spa + Salon is the resort's spa and services include Swedish massages, deep-tissue massages, body wraps, and aromatherapy.

Does Grand Geneva Resort & Spa feature a casino?

No, Grand Geneva Resort & Spa doesn't have a casino.

Will I find an indoor pool at Grand Geneva Resort & Spa?

Yes, this resort has an indoor pool as well as an outdoor pool and a hot tub.

Is Grand Geneva Resort & Spa a good place to stay for couples?

This lakeside resort offers many amenities for couples such as an outdoor pool and a poolside bar with some guestrooms featuring fireplaces.

Does Grand Geneva Resort & Spa have a hot tub?

Yes, guests can enjoy a spa tub at this resort.

Does Grand Geneva Resort & Spa have a restaurant with a breakfast menu?

Yes, Grand Geneva Resort & Spa has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Grand Geneva Resort & Spa allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Grand Geneva Resort & Spa for a fee of USD 65.00 per pet, per night. The property also provides food and water bowls.

Does Grand Geneva Resort & Spa have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

How close is the airport from Grand Geneva Resort & Spa?

The closest major airport to Grand Geneva Resort & Spa is Kenosha, WI (ENW-Kenosha Regional), which is 29.4 mi away (44 minutes by car).

Are there rooms with balconies at Grand Geneva Resort & Spa?

No, there aren't any guestrooms with balconies at Grand Geneva Resort & Spa.

Does Grand Geneva Resort & Spa have a wedding venue?

There are wedding services available at Grand Geneva Resort & Spa if that's in your vacation plans.

Grand Geneva Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 588 out of 1003 reviews
Rating 8 - Good. 207 out of 1003 reviews
Rating 6 - Okay. 92 out of 1003 reviews
Rating 4 - Poor. 57 out of 1003 reviews
Rating 2 - Terrible. 60 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Malcolm

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeanette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly and the amenities are great!
Stayed 1 night in Mar 2025

10/10 Excellent

Jackie

Stayed 1 night in Dec 2024

6/10 Okay

Kristin

Disliked: Cleanliness

Meh

It was okay. Not amazing. Didn’t live up to the hype.
Stayed 2 nights in Mar 2025

10/10 Excellent

Abigail

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely come back. All in one place for wellness/spa and top notch service overall.
Stayed 2 nights in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

David, MILWAUKEE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the ski lift, the spa, and the hotel treated us.
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Stayed 2 nights in Feb 2025

4/10 Poor

Jona

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Stop, Go To The Osthoff

We chose to celebrate our 30th birthday here, and I wanted to love this place but the experience just wasn't great. Check-in was at 4p. I called in the morning to see if we could request an early check-in, they declined, and said I could only make the request once I got there. We arrived about 2:30p, asked again, they said that our villa would be ready in 30 minutes and that I would receive a text. The worker confirmed my number by reading it to me. By 4:45p, I still hadn't received anything and had called the desk twice. They said they were just behind. Our dinner reservation was at 6p, and nobody was ready at this point, so we were getting nervous. I called again, and the worker, Janet, said that they never had my phone number because of hotels.com; which isn't correct because the previous worker read my information to me at check-in. Everything was spread out and scattered. Workers looked panicked but were handing out champagne to keep people calm. The resort is also super spread out for it being freezing outside. I much prefer the Osthoff Resort a bit north and would recommend that any day over this. The customer service from the front desk was rude and blamed me for their problems, the layout of the villa was backwards with rooms downstairs and the kitchen/living room upstairs, the TV was basic cable vs. smart TV options. I could go on. I would expect way better than all of the above issues for $1,100+ a night that was paid.
Stayed 1 night in Feb 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Brandon

Stayed 1 night in Feb 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Pamela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Feb 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Neda

Traveled with group, Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The property is beautiful and has a lot to offer in the way of food, entertainment and activities; however, they need to work on their housekeeping and general cleanliness in the rooms and bathrooms. It is a large property and perhaps they need more staff but for the price you pay, you shouldn't see things like hair on the bed, towels, water marks on glasses, dust and hair on the furniture, empty shower gel in the bathroom, etc.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer, Darien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a 3 piece jazz band playing for entertainment and then we went to the bar area where they had a dj. Was a very fun evening after we got back from a party off site.
Stayed 1 night in Jan 2025

10/10 Excellent

Sheila

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Viliana

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Tim

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

NOT A RESORT and SPA!!

This is not a Resort and Spa. I would consider this Wisconsin Dells Southeast. Chilren running around and sitting at both bars, unsupervised kids given rooms of their own making noise until Midnight until we finally (after multiple attemps) got security to visit the room. This was going on from 7pm until midnight. Terrible managment. Our complain went no where, they will tell you it's not their problem. If you are couple looking for a quiet weekend, STAY AWAY!! the Fairfield down the block would have been much better!!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Monal, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent spot for a family getaway
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Stayed 1 night in Jan 2025