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Grand Geneva Resort & Spa

4.0 out of 5.0
  • Free WiFi in rooms and ...
  • Free valet parking
  • Onsite dining
  • Spa

Recent guest reviews

Service at pool is still very slow Rest of stay was awesome

Strict on check-out time, not so ready at check-in time. Many rooms not ready to check-in on a Sunday.

Went for a wedding. Good hotel accommodations, beautiful venue at the pavilion for the ceremony and at the Chalet for cocktails and dinner.

Unique and very friendly. Pool was delightful. Rooms were updated and clean

Very peaceful location! But at the same time, my 8 year old loved it too! Great to have passes available at water park!

Stay was okay. Didnt see the entire property due to the winyer season. Booked a lake view room on Orbitz, but didnt recieve on check-in. Room and property seemed fairly nice. I would rate it a 3+ star property.

needs upgrade. interior old and dated. Beware of the extra charges for food and drinks.

Great experience! Only issue is hotel room walls are paper thin and lots of loud children everywhere. I woke up to screaming children.

Best resort I've ever stayed at in Wisconsin. Better service than what we recently experienced at Atlantis, Bahamas...no comparison.

The property itself is very well cared for and gorgeous. The rooms and hotels are very outdated and more like 3 star quality. Not very luxurious. Feels very conference like and old.

Very nice hotel. I think the hallways and carpet should be updated.

Typically my stay at this hotel has been amazing. Our room, however, had a disconnected phone line (I had to jimmy the wire to get a phone signal) dust all over the room, and the control panel to adjust the air didn't work. A number of outlets did not as well. The reason the phone is such an issue was because outside of the lobby, my cell (and others) lost service.. so you were in a dead zone going to your room. It made coordinating with family a bit more challenging (as we were there to celebrate birthdays and mother's day). Other than that, the room was just fine for our family's Mother's Day weekend.

CHECK IN time and check out times are HORRIBLE and inconvenient. The price of a stay is overpriced for a resort that is OLD and dated. The rooms smelled musty and old. the food served at wedding was awful. Would NOT refer anyone. Downtown locations are better and even the ABBEY.

Good hotel. Bit pricey as it is a resort. But a good place to come overall. Have been coming to this property for over 30 years and always enjoy it as an escape to Chicago.

7036 Grand Geneva Wy Lake Geneva WI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Spa

Grand Geneva Resort & Spa places you next to The Brute Golf Course and The Highlands Golf Course. This 384-room, 4-star resort welcomes business and leisure travelers with a golf course, a full-service spa, and a water park.


Dining

There are ample dining options with 3 onsite restaurants, including Grand Cafe, which specializes in American cuisine and serves breakfast, lunch, and dinner, and Geneva ChopHouse with its golf course views. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 11:30 AM.


Rooms

Guests can expect to find free WiFi and 37-inch an LCD TV with cable channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a balcony or patio, a refrigerator, and a coffee maker.


Property features

Grand Geneva Resort & Spa features a golf course, a full-service spa, and a water park. If you drive, self parking is USD 0 per stay, and there's also a free ski shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this ski resort include a nightclub, an indoor pool, and an outdoor pool.

Room options

Deluxe Double Room, 2 Double Beds, Lakeside

Full 2 | Sleeps 4

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Deluxe Room, 1 King Bed, Lakeside

King 1 | Sleeps 2

Studio Villa

Queen 1 | Sleeps 2

Guest reviews for Grand Geneva Resort & Spa

Everyone (26) Couples (39) Family (13) Friends (8)
5
Families

Service at pool is still very slow Rest of stay was awesome

By on Sep 3, 2019

Review comment responded on Sep 3, 2019

We are so excited you enjoyed your stay so much but would like to apologize for the service you received at the pool. This feedback has been shared with our team, so we can start next summer season off on the right foot for all of our guests. Thank you so much for taking the time to share your feedback with us. Regards, Guest Relations

4
Everyone

By on Aug 20, 2019

Review comment responded on Aug 22, 2019

Thanks for sharing the love! We look forward to you hosting you again in the future. If we can assist in making those plans, we invite you to be in touch.

4
Partner Couples Friends

Strict on check-out time, not so ready at check-in time. Many rooms not ready to check-in on a Sunday.

By on Jul 24, 2019

Review comment responded on Jul 25, 2019

Thank you so much for staying with us! Our check-in time does start at 4pm. I am so sorry if you experienced any delay at check-in. Thank you so much for taking the time to share your feedback with us. Regards, Steve Magnuson General Manager

4
Families Families

Went for a wedding. Good hotel accommodations, beautiful venue at the pavilion for the ceremony and at the Chalet for cocktails and dinner.

By on Jul 23, 2019

Review comment responded on Jul 24, 2019

We are thrilled you could join us for such a beautiful occasion. Thank you so much for the wonderful feedback. We do hope you can join us again at Grand Geneva soon. Congrats to the happy couple! Regards, Steve Magnuson General Manager

3
Everyone

Unique and very friendly. Pool was delightful. Rooms were updated and clean

By on Jun 29, 2019

Review comment responded on Jul 1, 2019

Thank you for staying at Grand Geneva and sharing your review. While I wish your rating matched your comments, I'm glad you enjoyed all the unique amenities our Four Diamond resort offers and hope you'll be back again soon.

3
Everyone

By on Jun 4, 2019

Review comment responded on Jun 6, 2019

Thank you for choosing to stay at Grand Geneva during your trip to southeast Wisconsin. I'm sorry your experience wasn't up to par with our Four Diamond standard and I hope your next visit is more memorable.

5
Everyone

By on May 27, 2019

Review comment responded on May 28, 2019

We appreciate you taking a few moments to share your rating with us! Thank you so much. It means so much to our whole team here at Grand Geneva. We invite you to join us for another memorable experience soon. Regards, Steve Magnuson General Manager

5
Everyone

By on Apr 22, 2019

Review comment responded on Apr 22, 2019

Thanks for sharing your outstanding review! I'm very pleased to hear you enjoyed a memorable stay at Grand Geneva and I appreciate you sharing your recommendation.

5
Family with small children

Very peaceful location! But at the same time, my 8 year old loved it too! Great to have passes available at water park!

By on Apr 18, 2019

Review comment responded on Apr 18, 2019

We love hearing that all members of your family enjoyed their experience! Thank you so much for staying with us and for taking the time to share your feedback. Please come back and join us again soon. Regards, Steve Magnuson General Manager

5
Everyone

By on Mar 3, 2019

Review comment responded on Apr 2, 2019

We are thrilled your recent stay exceeded your expectations. Please come back for another wonderful experience again soon! Regards, Steve Magnuson General Manager

url importing https://www.orbitz.com/Lake-Geneva-Hotels-Grand-Geneva-Resort-&-Spa.h34466-p2.Hotel-Reviews
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.