The indoor pool was not finished remodeling when we were told it would be done.
The fact there was no room reserved for us and we already paid for it. We need a refund!
rooms are spacious and comfortable, the pool is not big but big enough for kids. Adults enjoyed the hot tub. Breakfast is ok, I would have liked more hot food options, I only ate eggs because I don't eat sausage. The rest of the family enjoyed the waffles.
I like the location there was nothing that did not meet expectations
The elevator didn't work the night we stayed and the shower made a loud noise when the hot water came out
The suite layout was excellent. The room was clean. The breakfast food was good and breakfast staff were great.
I liked that the location was a small distance away from the busy area off the lake shoreline and only a few minutes drive to it. Nice and quiet. I felt very safe there. The staff was very nice and informative.
Very accommodating, clean and peaceful. We love that this hotel is right in the center of shopping, restaurants, and downtown.
The staff was very friendly and accommodating. The rooms were so spacious and clean. We loved the pool because there is a toddler pool for my youngest and a regular pool for my older kids. It was perfect! I was able to keep an eye on both pools.
Location location near major shopping needs. Short drive to downtown Lake Geneva!
Very poor Wi fi connections. Constantly going out and also said it was not a secure site.
We were able to check in a little early without an extra charge. Staff was very friendly and helpful. Rooms were very clean & roomy.
Pur Room was perfect for my family ( we stayed 2 nights) My kids loved the separate Kiddie pool! Everything was very clean staff was very friendly . The hot continental Breakfast was also great with a large variety of cold/ warm choices!!!! We will be staying the staying in the future!!!!
The pool was not open as stated it would be when booking. Otherwise a great hotel.
The Comfort Suites hotel was the right price for a last minute hotel needed for a night in Lake Geneva. It is new, clean and the rooms are VERY large. The only downside is the hotel is about 1 mile from downtown, but a quick taxi ride was all that was needed. Our room had 2 double beds and a pullout couch and refrigerator.
Clean, modern and a very comfortable place to stay.
Overall we had a great stay. The hotel & room was clean and cozy. For the price we couldn't have stayed anywhere better. The hotel was close to shopping and plenty of food choices. A great walk in the right weather or a very short walk. We definitly will return.
Comfort Suites in Lake Geneva is a very nice clean facility. The staff is great and accommodating. The room is modern and clean. I highly recommend this hotel. I spend over 100 nights a year in hotels and this compares well to most.
Comfort Suites Lake Geneva East places you within a short walk of Geneva Lake Museum and within a mile (2 km) of Geneva Lake. This 80-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Sofa beds, refrigerators, and microwaves are also standard. Housekeeping is available once per stay.
Guests staying at Comfort Suites Lake Geneva East enjoy an indoor pool, a children's pool, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include a spa tub, a 24-hour business center, and express check-out.
The indoor pool was not finished remodeling when we were told it would be done.
The fact there was no room reserved for us and we already paid for it. We need a refund!
Hey Christine, please contact our hotel so we can refund ya!
Thank you for taking the time to rate our hotel!
rooms are spacious and comfortable, the pool is not big but big enough for kids. Adults enjoyed the hot tub. Breakfast is ok, I would have liked more hot food options, I only ate eggs because I don't eat sausage. The rest of the family enjoyed the waffles.
Thank you for your wonderful review of our hotel, D! We appreciate your feedback.
I like the location there was nothing that did not meet expectations
Thank you so much for choosing to stay with us during your visit to Lake Geneva. We are delighted you enjoyed your stay and we hope to see you the next time you're in the are!
The elevator didn't work the night we stayed and the shower made a loud noise when the hot water came out
Thank you for taking the time to review our hotel! We appreciate your feedback. We are regretful that those issues occurred during your stay. Our building holds up pretty well but sometimes these things do happen. We hope you were able to enjoy your stay with us despite these two things and we hope you give us another chance the next time you're in the Lake Geneva area.
The suite layout was excellent. The room was clean. The breakfast food was good and breakfast staff were great.
Thank you so much for your review of our hotel!
Thank you for your 5-star review of our hotel!
I liked that the location was a small distance away from the busy area off the lake shoreline and only a few minutes drive to it. Nice and quiet. I felt very safe there. The staff was very nice and informative.
Thank you for sharing your wonderful experience at our hotel! We are delighted you enjoyed your stay and we hope you get a chance to visit us again soon :)
Very accommodating, clean and peaceful. We love that this hotel is right in the center of shopping, restaurants, and downtown.
Dear Anais, Thank you for your wonderful review of our hotel! We are delighted you enjoyed our hotel's location and you were able to relax during your visit with us. We hope you get a chance to return again soon :)
I apologize for not exceeding your expectations during your recent visit to our hotel. Unfortunately, the date we anticipated the pool area reopening was not met due to the state requiring additional maintenance be done in that area, for the safety of our guests, we had to comply.