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Recent guest reviews

The river behind on the balcony. It was really nice.

Disappointed in our stay. When we arrived to our honeymoon suite and there wasn't a jacuzzi in the room, as pictured. Also the pool wasn't opened yet, bummed about that because we wanted to do some late night seimming. We did have a nice view of the stream off our balcony, so thats a plus. The room was dated, and they had nail holes all over the walls. The bed comfortable, but the headboard banged on the wall everytime you moved in the bed. Also the shower was nicely updated along with the bathroom sink, but there wasn't alot of pressure coming trom the shower head. It was hard to wash my hair. Other than that it was an okay stay. We wasn't in the room much, because we was walking the Gatlinburg strip and doing activities.

I loved that just walking out the back door of our room was the babbling brook. We also used the fire place every night, wood was reasonably priced at the front desk. Breakfast was $5 per person which we didn't think was worth it. Overall for what we paid we were very happy with our stay.

Great rooms, clean and really nice daily maid service. Staff experience was exceptional. Breakfast was also excellent. Only negative was outside hot tub was not in service. Overall excellent. Thank you!

Beautiful view from the window on the river. Very big and spacious room.

Great renovated room. Comfortable beds and ice cold A/C. The pool was very nice. Will stay here again.

Pool was nice and the area around the pool was clean the property was also clean and well kept.

Well thought out, quality decorated, quiet, very comfortable, Got a little lost registration staff assisted on phone to get to their location my google map was about 3 blocks off. Said call if needed again after out visiting area.

Beautiful views of the river most rooms come with a balcony very nice for setting in the morning. The property is very nice and quiet. The room I stayed in was out dated definitely needs to be remodeled but was clean. I have stayed in the newly remodeled deluxe room also very nice and clean. Overall I would stay again❤

Staff were nice. Scenery outside the room was beautiful. On the other hand we could here our neighbors through the wall. And parts of the shower were pulled away from the wall. The firewood we paid $7.50 for would not burn.

It was nice. I like that it was close tk the main strip sonwe could walk everywhere.

I can’t believe how nice this motel was for the price we got it for. You can tell it is an old motel, but they have had renovations done. It was very clean, and walking out on the balcony seeing the river in the morning was so refreshing. The staff was so friendly. The event center where breakfast was served was so large & nice. I will definitely be back to stay here the next time in Gatlinburg.

Old property in need of an update. Loud air conditioner and rooms smelled musty and were very damp.

Close to town. However, very peaceful. Stayed 3 nights for our anniversary. Room was big. Seen a bear from the our balcony.

I had a deck overlooking the brook. $5 full buffet breakfast for guests. The bathroom could use some updating. Not close enough to downtown.

E Parkway Gatlinburg TN

Hotel highlights

  • Walking distance to Ripley's Aquarium of the Smokies
  • Free WiFi in rooms and public areas
  • Free parking
  • 2 outdoor pools

Ripley's Aquarium of the Smokies is a short stroll from Brookside Resort by FairBridge, and other popular attractions like Gatlinburg SkyLift Park are within a mile (2 km). This 100-room hotel welcomes guests with 2 outdoor pools and conveniences like free in-room WiFi and free self parking. It's connected to the convention center in central Gatlinburg and also close to Ripley's Believe It Or Not Museum and Gatlinburg Space Needle.


Dining

Start each morning with buffet breakfast, available for a fee from 8:00 AM to 11:00 AM.


Rooms

The 100 rooms are air-conditioned and have an array of amenities, including furnished balconies, microwaves, and refrigerators. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer free toiletries. Coffee makers, free local calls, and safes are other standard amenities.


Property features

Brookside Resort by FairBridge features 2 outdoor pools, a children's pool, and a fitness center. You can take advantage of free parking, along with an area shuttle for a fee. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, a conference center, and a seasonal outdoor pool.

Room options

Riverside Room - 2 Double Beds

2 Double Beds | Sleeps 4

Riverside Deluxe King with Fireplace

1 King Bed | Sleeps 2

Riverside Deluxe 2-Queen Beds with Fireplace

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed (Creek Side)

1 King Bed | Sleeps 3

Guest reviews for Brookside Resort by FairBridge

Everyone (9) Couples (8) Family (12)
5
Family

The river behind on the balcony. It was really nice.

By on Mar 29, 2021

Review comment responded on Mar 30, 2021

Thank you for taking the time to leave a review as we appreciate all feedback. The balconies over the creek are a wonderful amenity we have at the hotel, that all of our guests love. Hopefully we will see you again soon and say safe!

2
Family Partner Couples

Disappointed in our stay. When we arrived to our honeymoon suite and there wasn't a jacuzzi in the room, as pictured. Also the pool wasn't opened yet, bummed about that because we wanted to do some late night seimming. We did have a nice view of the stream off our balcony, so thats a plus. The room was dated, and they had nail holes all over the walls. The bed comfortable, but the headboard banged on the wall everytime you moved in the bed. Also the shower was nicely updated along with the bathroom sink, but there wasn't alot of pressure coming trom the shower head. It was hard to wash my hair. Other than that it was an okay stay. We wasn't in the room much, because we was walking the Gatlinburg strip and doing activities.

By on Mar 29, 2021

Review comment responded on Mar 30, 2021

I am so sorry that you experienced less than a wonderful stay. The pool is never opened before May because it is an outdoor, unheated pool. I hope you will give us another chance when it is warmer out so you can enjoy the pool. I am glad that you got to enjoy all the wonderful things to do in Gatlinburg

4
Family

I loved that just walking out the back door of our room was the babbling brook. We also used the fire place every night, wood was reasonably priced at the front desk. Breakfast was $5 per person which we didn't think was worth it. Overall for what we paid we were very happy with our stay.

By on Feb 8, 2021

Review comment responded on Feb 8, 2021

Thank you for taking the time to leave a review as we appreciate any and all feedback. We are thrilled to hear you had such a wonderful stay and enjoyed your time here! The fireplaces and balconies over the creek are definitely a relaxing amenity to have that all of our guests love. The breakfast is also reasonably price and well worth the money. Hopefully we will see you again soon and stay safe!

5
Everyone

By on Oct 31, 2020

Review comment responded on Nov 1, 2020

Hello and thank you for leaving a review! We are very glad to hear you had such a wonderful stay. Hopefully we will see you all again in the near future.

4
Family

Great rooms, clean and really nice daily maid service. Staff experience was exceptional. Breakfast was also excellent. Only negative was outside hot tub was not in service. Overall excellent. Thank you!

By , from Roanoke, VA on Oct 11, 2020

Review comment responded on Oct 11, 2020

Hello, Thanks for the stay and the positive feedback. We are continuously raising our benchmark. You can expect an amazing stay next time. Visit us again soon. Sincerely, Hotel Manager.

4
Everyone

By on Aug 6, 2020

Review comment responded on Aug 6, 2020

Hello, Thanks for the stay and the positive feedback. We are continuously raising our benchmark. You can expect an amazing stay next time. Visit us again soon. Sincerely, Hotel Manager.

5
Family

Beautiful view from the window on the river. Very big and spacious room.

By , from Chicago on Jul 6, 2020

Review comment responded on Jul 7, 2020

Hello, Thanks for the stay and the positive feedback. We are continuously raising our benchmark. You can expect an amazing stay next time. Visit us again soon. Sincerely, Hotel Manager.

4
Family

Great renovated room. Comfortable beds and ice cold A/C. The pool was very nice. Will stay here again.

By , from Atlanta on Jun 28, 2020

Review comment responded on Jun 28, 2020

Hello, Thanks for the stay and the positive feedback. We are continuously raising our benchmark. You can expect an amazing stay next time. Visit us again soon. Sincerely, Hotel Manager.

4
Family

Pool was nice and the area around the pool was clean the property was also clean and well kept.

By on Jun 24, 2020

Review comment responded on Jun 24, 2020

Hello, Thanks for the stay and the positive feedback. We are continuously raising our benchmark. You can expect an amazing stay next time. Visit us again soon. Sincerely, Hotel Manager.

5
Everyone

By on Jun 5, 2020

Review comment responded on Jun 6, 2020

Hello, Thanks for the stay and the positive feedback. We are continuously raising our benchmark. You can expect an amazing stay next time. Visit us again soon. Sincerely, Hotel Manager.

Brookside Resort by FairBridge

463 E Parkway, Gatlinburg, TN 37738
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