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Recent guest reviews

There were no vending machines. I asked for change for a $20.00 and they wouldn't give it to me.

This place needs a complete update. Ice machine didn’t work reported it and nothing was done. Carpet was torn from wear & tear. The room seemed clean though. For a night or two stay it will do.

Lots of tv stations. Motel was old, out-dated, lumpy pillows, ac was loud and walls were thin so we heard our neighbors.

Orbitz has terrible customer service. I did not stay at this property because orbitz did not book my stay with the hotel. I stayed on the phone with yall for 2 hours at midnight with my family waiting in the car. Yall were not willing to discount my stay, (any reputable company would have) so I cancelled my reservation. Furthermore, I have yet to receive my refund. VERY DISSATIFIED and will NEVER use orbitz again.

Very good location. There was a limited number of outlets with the main one for guests not working. Had to restart the wifi router but worked great after that. All and all Its a clean place to spend the night and walk into town.

The ONLY thing that I didn't like was the smoke smell inside. If you smoke, it's fine. I was just expecting a non-smoking room.

Woke up to hundreds of ants all over the sink, for having a can of soda sitting on it. Their breakfast consisted of oatmeal packets, donut holes, and watered down juices and coffee. No hairdryer in room, you have to go to the front desk to get one. Spend a little more for a better quality room!

Everything about it was very nice. The young lady at the counter was very helpful and excellent in the courtesy dept. she was so nice and that where I be staying every time I go down there.

I liked it was close to everything. I didn’t like the pool being gone.

There was nothing bad I could say about this property it was great

Clean room, friendly staff and great location to town.

IT is a small, quaint, family run establishment. The staff are very friendly and kind. We felt properly welcomed and accommodated. The amenities are minimal, but I knew that when I booked the room; it had all the amenities that we required. The continental breakfast was sparse, but it did include Krispy Kreme doughnuts...so mission accomplished..lol. The motel is situated close to the main thoroughfare so we were able to walk everywhere!! We really enjoyed our stay!

The pool has been permanently closed didn’t know that but then again I didn’t go there to swim in a pool it is nice because it’s right in the heart of everything it’s a short walk to the main drag in Gatlinburg air-conditioning was very cold in a room and I love the air-conditioning so this was a bonus the rooms are dated it’s not your average five star resort if that’s what you’re looking for but if you’re looking to save money on a place to stay and spend your money on attractions this is the place to go I have nothing bad to say about it at all It was quiet nobody bothered us I would definitely stay there again

Close to town , +. Very very dated, clean as it could be, no pool , parking tight.

Small Family owned property trying to compete with big biz. Rooms are decent, location is good for the price.

room was comfortable and clean, but property needs some work. Breakfast is basically coffee and staff was not real helpful. Not a bad place for the cheap price though

The only issue I had was the carpets. I forgot to pack houseshoes before I left from home. When I step into the shower the bottoms of my feet were black from the motel carpet. Otherwise the rest of the room is very, very clean. Decent people stay at the motel.

I love the fact that its a walk away from the strip. Its quite and you probably will get a close encounter with a black bear here at night.

Historic Nature Trail Gatlinburg TN

Hotel highlights

  • Walking distance to Gatlinburg Convention Center and Gatlinburg SkyLift Park
  • Free WiFi in rooms and public areas
  • Free parking
  • Concierge services

Belle Aire Motel places you next to Gatlinburg Convention Center and within a 10-minute stroll of other popular attractions like Gatlinburg SkyLift Park. This 24-room motel welcomes guests with in-room amenities like refrigerators, microwaves, and coffee makers. It's connected to the convention center in central Gatlinburg, and also a short walk from Gatlinburg Space Needle and Ole Smoky Moonshine Distillery.


Rooms

The 24 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 38-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer deep soaking tubs and free toiletries. Free local calls and safes are also standard.


Property features

Renovated in 2017, Belle Aire Motel offers free WiFi in public areas, microwave in a common area, and express check-in. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with concierge services and securing valuables. Additional amenities include express check-out, a fireplace in the lobby, and a vending machine.

Room options

Economy Double Room, 2 Queen Beds, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Economy Single Room, 1 King Bed, Refrigerator & Microwave

1 King Bed | Sleeps 3

Guest reviews for Belle Aire Motel

Everyone (21) Couples (10) Family (5)
4
Family

There were no vending machines. I asked for change for a $20.00 and they wouldn't give it to me.

By on Jun 5, 2021

Review comment responded on Jun 8, 2021

We are addressing your concerns directly, thank you for your patronage.

3
Partner Couples

This place needs a complete update. Ice machine didn’t work reported it and nothing was done. Carpet was torn from wear & tear. The room seemed clean though. For a night or two stay it will do.

By on Feb 24, 2021

Review comment responded on Feb 24, 2021

Thank you for finding the time to share the details of your recent visit to the Belle Aire Motel. Guest feedback is a critical part of our daily operations and we appreciate you highlighting areas for improvement. We will pass it on to our team to ensure that we are making the positive changes needed. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you!

2
Partner Couples

Lots of tv stations. Motel was old, out-dated, lumpy pillows, ac was loud and walls were thin so we heard our neighbors.

By on Oct 16, 2020

Review comment responded on Oct 16, 2020

Thank you for finding the time to share the details of your recent visit to the Belle Aire Motel. Guest feedback is a critical part of our daily operations and we appreciate you highlighting areas for improvement. We will pass it on to our team to ensure that we are making the positive changes needed. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you!

1
Family

Orbitz has terrible customer service. I did not stay at this property because orbitz did not book my stay with the hotel. I stayed on the phone with yall for 2 hours at midnight with my family waiting in the car. Yall were not willing to discount my stay, (any reputable company would have) so I cancelled my reservation. Furthermore, I have yet to receive my refund. VERY DISSATIFIED and will NEVER use orbitz again.

By on Jan 21, 2020

Review comment responded on Jan 22, 2020

Thank you for your comments.

3
Partner Couples

Very good location. There was a limited number of outlets with the main one for guests not working. Had to restart the wifi router but worked great after that. All and all Its a clean place to spend the night and walk into town.

By , from Gatlinburg on Dec 20, 2019

Review comment responded on Dec 21, 2019

Hi Austin, Thank you for your comments on your stay at the Belle Aire Motel. We are happy to hear you enjoyed the location and will pass on your feedback to our staff. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you!

3
Business Business

The ONLY thing that I didn't like was the smoke smell inside. If you smoke, it's fine. I was just expecting a non-smoking room.

By on Nov 18, 2019

Review comment responded on Nov 18, 2019

Thank you for your rating and review of the Belle Aire Motel. Your comments are important to us and we will be sharing them with our staff. We do hope you will stay with us again on your next visit. Thank you!

2
Partner Couples

Woke up to hundreds of ants all over the sink, for having a can of soda sitting on it. Their breakfast consisted of oatmeal packets, donut holes, and watered down juices and coffee. No hairdryer in room, you have to go to the front desk to get one. Spend a little more for a better quality room!

By on Nov 4, 2019

Review comment responded on Nov 5, 2019

Hi, Thank you for your rating and review of the Belle Aire Motel. We are very sorry to hear that you did not enjoy your stay. Please note that your comments on the room and breakfast are important to us and we will be addressing with our staff to make improvements. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you.

4
Everyone

Everything about it was very nice. The young lady at the counter was very helpful and excellent in the courtesy dept. she was so nice and that where I be staying every time I go down there.

By on Oct 14, 2019

Review comment responded on Oct 15, 2019

Thank you for your rating and review. We are so pleased to hear you enjoyed your stay. We aim to provide exemplary customer service and are so happy to hear you felt comfortable at our property. We do hope you will stay with us again on your next visit to the area. Thank you!

5
Partner Couples

I liked it was close to everything. I didn’t like the pool being gone.

By on Sep 7, 2019

Review comment responded on Sep 7, 2019

Thank you for your perfect rating and review! We are so pleased to hear your stay was enjoyable, we will be passing your comments to our staff. We look forward to your return on your next visit!

4
Partner Couples

There was nothing bad I could say about this property it was great

By on Sep 3, 2019

Review comment responded on Sep 3, 2019

Thank you for your rating and review. We are so pleased to hear your stay was enjoyable and we will be sharing your comments with our staff. We do hope you will stay with us again on your next visit. Thank you!

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