Extended Stay America Sacramento - Vacaville

Everything is great. The only thin I would say is the room keys become deactivated easily, so you constantly have to go to the desk to reactivate the key to get in your room. Everyone is very nice and helpful. The rooms and property are clean. There’s lots of food shopping, etc in the area.

15 min after check in, a staff member attempted to open our door without knocking, did not apologized, and ran away. The manager said he would make it a teaching opportunity for his employee.

Terrible place. Smell like tons of chlorine was used to clean the restroom. Super dirty carpet and windows. Outdated kitchen. The sheets did not look clean/old stains.

Checked in around 2am. Easy process but I misunderstood the bit about them having dishes and utensils available but upon request vs in the room already. Not even a glass in the room to get a drink of water. Pretty sparse accommodations all around. The room smelled strongly of commercial air freshener and I had a headache after 10 minutes. As I'd been working since 7am the same day I was too tired to bother moving so I opened a window halfway and let some air in. Slept for a few hours then checked out. Won't be staying there again.

Not well maintained. Rooms smell, no cleaning service.

Check in was no hassle. Receptionist was very polite and made check in pleasant. My stay was comfortable and enjoyable.

Great stay I did feel a little misled on breakfast but just a minor inconvenience

The hotel staff were nice, but there were no washcloths in the entire hotel, and we had to bring dirty towels to the front desk. Gross! The sheets on the bed weren’t soft, and the bedspread was in poor condition and thin. Housekeeping only cleaned every 7 days, so we were out of luck (stayed 5 days). Garbage piled up. The continental breakfast I was a joke and they didn’t replenish items. The elevator was smudged and everything just felt unclean. The counters and tables had handprints when we checked in. Very disappointing and we will never return!

Had to switch from queen to double because the queen room smelled like mold. You have to schedule house keeping, which is unheard of. Was there for 4 nights and never got moved back to a queen room and the room was only cleaned/stocked the 1 time we "scheduled" it. Had to get our keys reactivated each of the 5 days. Staff was somewhat helpful, but required us to go down to the front desk for dishes and towels. Phone in the room did not work and they said there was nothing they could do.

My husband and I stayed here one night. The staff was very nice and the room was decent. The only thing different than what I expected was the full kitchen. This would have been really nice if we were staying for a longer period, but we didn't get a chance to use it. The bed was comfortable as well. The location was good - right off of the freeway. Overall it was a good hotel and we would stay again.

great physical structure, however, if you like no one ever around, a lobby that looks like someone just cleared out, nothing anywhere, and needing to ask for everything down to a cup- lucky us there was toilet paper. Also bring your reserv. slip, had us in a smoking room, - said read here!

As I started to undo the bed for the night and to my surprise I found large urine like stains on the mattress's cover and on the bed sheets, immediately I called the front desk, they handed me the new linen but refused to change the bed because the front desk person that brought me the linen "couldn't be in two places at the same time" There was also lots of construction going on and construction workers smoking. After 3 messages to the manager regarding my complaint she finally call me 13 hours later to offer apologies.

So we stayed 2 nights. After the 1st night, we left to go shopping, eat, etc., and when we come back around 5pm, our room was NOT cleaned. Went to let the staff know that our room was missed. They then said that their policy is to only clean rooms when someone has stayed in a room for more than a week. Are you kidding me? Every basic hotels have daily room service. No wonder the bathrooms looked and smelled really bad. Had we known we'd be staying in a dirty hotel like this one, we would've gone with a cheaper and probably cleaner motel down the highway. I would not recommmend this hotel to anyone, peroid. Sleep in your car if you have to.

This is a pretty nice hotel just could use more comfortable beds.

A little expensive for the location and ammenities...

Desk clerk was friendly & wanted to be helpful--unfortunately she either didn't have the experience or knowledge to be very helpful. The first two suites we were assigned were still dirty from previous guest. For being a newer-looking property, there were quite a few cosmetic problems that suggested cheap construction. A continental breakfast would have helped too. Limited parking--especially for large vehicles.

Great recommendation and great price for the value. Mini kitchen with restaurants in walking distance.

I took a chance because of the rate I received even though the reviews were bad. The room was o.k. but the walls were thin. I could hear the guy next door, I even woke up at 4am when he called his wife. Couldn't get mad at him for being sick and coughing all night because he was sick and didn't know I suffered with him. If you have trouble sleeping with noise...look somewhere else ;)

Arrived to find easy chair broken. TV Broken, and Curtains would not close. Next morning I complained to the manager and she reassigned my room. Picked up the key that evening and found she assigned me an occupied room and the reapirs were half done in my. It was in shambles. They had to put me in a handicap room. Cooked my dinner in the microwave on my hand and knees. They moved to another facility for the remainng 4 nights of my stay.