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Recent guest reviews

The property itself is quite nice and the staff was very supportive. What soured the whole experience for me was that they charged me a minibar fee after my checkout and I had NOT taken anything from the minibar. I had to call and complain to get the refund. It is not so much the fee, but that fact that I was being charged without a reason was not acceptable to me.

The on-site amenities are top notch!

Beautiful

We had a wonderful stay. The rooms were sleek and clean, the spa is wonderful, the staff is great, and the location can't be beat.

Very classy place. Staff super accommodating

North Akard Street Dallas TX

Hotel highlights

  • Close to American Airlines Center
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Located in Downtown Dallas within a mile (2 km) of American Airlines Center, Thompson Dallas is within 2 miles (3 km) of other popular sights such as Kay Bailey Hutchison Convention Center. This 219-room, 4.5-star hotel has 2 restaurants, a full-service spa, and a spa tub.


Dining

Enjoy dining at one of 2 onsite restaurants including CatBird, which specializes in American cuisine. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

Guests can expect 55-inch flat-screen TVs with cable channels and Netflix. Pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night, and bathrooms offer rainfall showers and hair dryers. Other amenities include minibars, laptop-compatible safes, and phones.


Property features

Renovated in 2020, Thompson Dallas offers a full-service spa, free WiFi in public areas, and a spa tub. Valet parking is offered for USD 48.00 per day. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls, an off-leash area, and pet-sitting services. Other amenities at this luxury hotel include conference space, a seasonal outdoor pool, and a terrace.

Room options

Suite (NATIONAL)

1 King Bed | Sleeps 2

Suite (Skyline)

1 King Bed | Sleeps 3

Room, 1 King Bed

1 King Bed | Sleeps 2

Premium Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Thompson Dallas

Everyone (4) Couples (2) Family (1)
2
Everyone

The property itself is quite nice and the staff was very supportive. What soured the whole experience for me was that they charged me a minibar fee after my checkout and I had NOT taken anything from the minibar. I had to call and complain to get the refund. It is not so much the fee, but that fact that I was being charged without a reason was not acceptable to me.

By on Oct 8, 2021

Review comment responded on Oct 20, 2021

Dear Sanjeev, we are so sorry for the inconvenience you encountered with the mini bar fee after check out. We have forwarded your comments to our food and beverage team. Please let us know if we can do anything for you and we do look forward to welcoming you back to the Thompson Dallas!

5
Partner Couples

The on-site amenities are top notch!

By on Jul 1, 2021

Review comment responded on Jul 1, 2021

Thank you so much!

5
Family

Beautiful

By on Jun 26, 2021

Review comment responded on Jun 29, 2021

Thank you for your kind review

5
Partner Couples

We had a wonderful stay. The rooms were sleek and clean, the spa is wonderful, the staff is great, and the location can't be beat.

By on Jun 1, 2021

Review comment responded on Jun 1, 2021

Thank you so much for your kind review of the Thompson Dallas. We look forward to welcoming you back!

5
Everyone

By on May 13, 2021

Review comment responded on May 26, 2021

Thank you for staying with us at the Thompson Dallas

5
Everyone

By on May 3, 2021

Review comment responded on May 13, 2021

Thank you for taking the time to review your stay

5
Friends

Very classy place. Staff super accommodating

By on Apr 26, 2021

Review comment responded on Apr 27, 2021

Thank you so much!

4
Everyone

By on Mar 28, 2021

Review comment responded on Apr 7, 2021

Thank you for taking the time to review your recent stay at the Thompson Dallas

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