Thompson Dallas, by Hyatt

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Thompson Dallas, by Hyatt

Seasonal outdoor pool, cabanas (surcharge), pool umbrellas
Creator video
Cocktail bar
Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Rooftop terrace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Gym

Explore the area

View in a map
205 North Akard Street, Dallas, TX, 75201
  • Place, Dallas World Aquarium
    ‪5 min walk‬
  • Place, Majestic Theater
    ‪7 min walk‬
  • Place, Kay Bailey Hutchison Convention Center
    ‪12 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪12 min drive‬

Room options

Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(9 reviews)
  • 544 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 439 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, Corner

8.6 out of 10
Excellent
(4 reviews)
  • 866 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • 524 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 518 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (Skyline)

10.0 out of 10
Exceptional
(6 reviews)
  • 714 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (NATIONAL)

8.0 out of 10
Very good
(1 review)
  • 796 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Elm Suite)

7.4 out of 10
Good
(3 reviews)
  • 720 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Dallas

Located in Downtown Dallas, Thompson Dallas, by Hyatt is a leisurely stroll from popular sights such as Dallas World Aquarium and Kay Bailey Hutchison Convention Center. This 219-room, 5-star hotel has 3 restaurants, a full-service spa, and free in-room WiFi.

What's nearby

  • Dallas World Aquarium - 5 min walk - 0.3 miles
  • Dallas Museum of Art - 7 min walk - 0.4 miles
  • Majestic Theater - 7 min walk - 0.4 miles
  • John F. Kennedy Memorial - 8 min walk - 0.5 miles
  • Kay Bailey Hutchison Convention Center - 12 min walk - 0.7 miles

Getting around

  • Akard Station - 2 min walk
  • Dallas Union Station - 13 min walk
  • Love Field Airport (DAL) - 20 min drive

Restaurants

  • ‪Little Daisy - ‬2 min walk
  • ‪Patrick Kennedy's Irish Pub - ‬2 min walk
  • ‪Monarch - ‬1 min walk
  • ‪Sushiya - ‬1 min walk
  • ‪Elm Street Cask & Kitchen - ‬2 min walk

About this property

Thompson Dallas, by Hyatt

Luxury hotel with 3 restaurants and a full-service spa
Renovated in 2020, Thompson Dallas, by Hyatt offers a full-service spa, a gym, and free WiFi in public areas. Valet parking is offered for USD 65 per day. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls, an off-leash area, and pet-sitting services. Other amenities at this luxury hotel include a hot tub, meeting rooms, and conference space.
55-inch flat-screen TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include minibars, laptop-compatible safes, and phones.
A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Thompson Dallas, by Hyatt is listed in the 2021 Condé Nast Traveler Hot List.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 38 per day; includes in/out privileges)
  • Valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 75 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • CatBird
  • Kessaku
  • Little Daisy
  • Monarch

Things to do

  • 24-hour pool access
  • Art gallery
  • Designer stores
  • Full-service spa
  • Gym
  • Hot tub
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Art supplies
  • High chair
  • In-room crib
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 14,000 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 49 floors
  • Ballroom
  • Built in 1964
  • Reception hall
  • Renovated entire property - September 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for free
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls, an off-leash area, pet-sitting services, and pet grooming services are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 34.80 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 25 to 75 per person
  • Self parking fee: USD 38 per day (in/out privileges)
  • Valet parking fee: USD 65 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March 01 to October 31.
  • 24-hour pool access
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

THOMPSON DALLAS
Thompson Dallas by Hyatt
Thompson Dallas part of Hyatt
Thompson Dallas, by Hyatt Hotel
Thompson Dallas, by Hyatt Dallas
Thompson Dallas, by Hyatt Hotel Dallas

Frequently asked questions

Are free cancellation options available at Thompson Dallas, by Hyatt?

Thompson Dallas, by Hyatt provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Thompson Dallas, by Hyatt?

As of Dec 12, 2025, prices found for a 1-night stay for 2 adults at Thompson Dallas, by Hyatt on Dec 25, 2025 start from $287.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Thompson Dallas, by Hyatt?

This hotel is situated in Downtown Dallas within a short 19-minute walk of American Airlines Center and also 8 minutes on foot from Dallas World Aquarium. You'll also find Dallas Market Center and Reunion Tower within a short drive.

Will I be able to park at Thompson Dallas, by Hyatt?

Yes, valet parking is offered for USD 65 per day with in/out privileges. Accessible parking is also available for guests.

Is a spa located at Thompson Dallas, by Hyatt?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, and aromatherapy.

Does Thompson Dallas, by Hyatt feature a casino?

No, Thompson Dallas, by Hyatt doesn't have a casino.

Will I find an indoor pool at Thompson Dallas, by Hyatt?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have 24-hour access and the seasonal pool will be open from March 01 until October 31.

What amenities will couples enjoy at Thompson Dallas, by Hyatt?

There are plenty of amenities for couples at this hotel, including a poolside bar, 3 restaurants, and a full-service spa.

Are there hot tubs at Thompson Dallas, by Hyatt?

Yes, this hotel has a spa tub.

Does Thompson Dallas, by Hyatt feature a restaurant that includes a breakfast menu?

Yes, Thompson Dallas, by Hyatt has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Thompson Dallas, by Hyatt allow pets to stay free of charge?

Yes, dogs stay free at Thompson Dallas, by Hyatt and the property also provides an off-leash area and grooming services.

Are there connecting rooms at Thompson Dallas, by Hyatt?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Thompson Dallas, by Hyatt?

The closest major airport to Thompson Dallas, by Hyatt is Love Field Airport (DAL), which is 7.3 mi away (20 minutes by car). Another top airport is Dallas-Fort Worth Intl. Airport (DFW), which is located 19.6 mi away (21-minute drive).

Are there rooms with balconies that I can book at Thompson Dallas, by Hyatt?

No, there aren't any guestrooms with balconies at Thompson Dallas, by Hyatt.

Reviews

Thompson Dallas, by Hyatt Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 355 out of 482 reviews
Rating 8 - Good. 59 out of 482 reviews
Rating 6 - Okay. 29 out of 482 reviews
Rating 4 - Poor. 22 out of 482 reviews
Rating 2 - Terrible. 17 out of 482 reviews

Reviews

10/10 Excellent

Tate

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 2 nights in Sep 2025

10/10 Excellent

James III

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was awesome!
Stayed 2 nights in Jul 2025

10/10 Excellent

thomas, Mason

Stayed 4 nights in Aug 2025

10/10 Excellent

natalie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning has to be called in. And house keeping does not come for turn down.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Stayed 1 night in Aug 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

roman

Stayed 3 nights in Aug 2025

10/10 Excellent

Lia

Stayed 3 nights in Aug 2025

4/10 Poor

Elizabeth

Stayed 4 nights in Aug 2025

8/10 Good

Kirk

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
This is a prominent hotel, sharing space with an even more prominent condo residence. The Lobby is fabulous. The restaurants and pool areas are designed for luxury and well traveled guests. The layout is awkward and the staff is often cold and self-absorbed. There’s a feeling of being at a regional casting call for the TV show “Baywatch“. The area immediately around the hotel runs the gamut from expensive to condemned. The Thompson Dallas hotel is an oasis in a city undergoing cultural transition.
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful property
Stayed 3 nights in Aug 2025

10/10 Excellent

Idalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2025

4/10 Poor

Cicely, Dallas

Traveled with family
Liked: Staff & service
Disliked: Amenities
My stay was okay, but this isn’t a true 5-star property. It’s more like a 3-4 star hotel, with no luxury amenities or special services you’d expect at a higher-end place. The rooms and public spaces show noticeable wear and could use a refresh. The hotel shares the property with a residence, so some areas are off-limits, and the pool is shared too. The pool area wasn’t well maintained, with leftover food and drinks around. On the plus side, the room was comfortable, and the TV had streaming. However, the walls are very thin, and noise from the halls kept me up, especially with a group of guests coming and going all night. The area around the hotel also wasn’t very clean, with quite a bit of trash and a large homeless presence nearby. Overall, it’s a decent stay if you expect a solid 3-star experience, but it doesn’t match a 5-star listing.
King room
King room
Bathroom with separate toilet room and walk in shower
Stayed 2 nights in Jul 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Sergio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Rocherre

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
For this to be a 5-star hotel, they fell short in some areas. The shower and bed hair random hair strands. The shower wasn't fully clean. The floors in the bathroom were also very dirty. They charge a daily hotel fee. The lobby was beautiful. Walking distance to restaurants.
Stayed 3 nights in Jun 2025

4/10 Poor

Ruslan

Traveled with family
Liked: Cleanliness
Disliked: Amenities
We expected much more from an expensive 5-star hotel. Instead, we got a small room with a broken coffee machine, vents blowing directly onto the bed, hidden charges everywhere, and unresponsive, indifferent staff. Really disappointed—especially coming from Hyatt.
Stayed 6 nights in Jul 2025

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The stay was awful for the price of this hotel the place just felt dirty in general. However the real issue is the general area around this hotel it is loud they provide ear plugs but they do nothing. I didn’t sleep at all and we just left as soon as we could. The area around this hotel is constant car racing street take over and the occasional gunshot.
Stayed 1 night in Jul 2025

10/10 Excellent

Birinder

Stayed 2 nights in Jun 2025

6/10 Okay

Lucy

Disliked: Amenities
Not clean not many amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for the night of our wedding. The staff couldn’t have made the check in more seamless and convenient and relaxing after our big day.
Stayed 1 night in Jun 2025

6/10 Okay

Anton, MANSFIELD

Business traveler
Liked: Amenities
Stayed 1 night in Jun 2025

10/10 Excellent

James

Stayed 1 night in Jun 2025