La Quinta Inn and Suites Dallas Downtown3.0 out of 5.0
Recent guest reviews
Around 2002 I stayed at the Hotel Lawrence and it was a wonderful boutique hotel experience. This hotel was built in 1925 and has a rich history. I was pleasantly surprised when I booked this La Quinta location and upon arrival recognized the building as the former Hotel Lawrence. I didn't find the valet parking charge out of line with other large city charges. The staff were helpful and friendly. Next time I have business in downtown Dallas I will stay again.
First: Staff was friendly. Location was good. Thats all the positives I can mention. Now the bad, and it gets rather bad, even unsafe: Valet parking is $25 a day. Staff says there is public parking if you can find it but you have to walk and price is about the same. No its not. Less than 100 meters away there is public parking for $10 a day. The worse thing about valet parking was the way my vehicle was driven when it was brought to me. My vehicle has a powerful engine and the driver was gunning the engine coming around the corner. The atmosphere of the hotel is very depressing, and even creepy, with dark blue/purple paint and carpet with black and white photos hanging on very narrow halls with extremely low ceilings. It reminded me of a spook house or horror film. The rooms were the smallest I have ever stayed in. The biggest issues I have are the doors. The door to the restrooms are the hanging type that roll. but they may as well not even be there. There are huge gaps between the door, the frame, and the wall so that one guest can lay on the bed and watch the other guest as they sit on the toilet, even with the door closed. However my greatest concern is the door to the room. I noticed I could hear, seemingly, everything that was going on in the hotel. What I discovered is there are gaps, nearly 3 inches, between the floor and the bottom of the door. I shouldnt say discovered because it was as plain as day. Anyone can peer, without any difficulty, underneath your door and see exactly what is going on in your room. This alarmed me and I thought "Surely they wouldnt make this kind of flaw in design". So I stepped outside my room, quickly lowered my phone and snapped a picture under the door. I put no effort into taking the picture and was done in less than a second. To my shock, there was my son sitting on the bed completely oblivious to what I had just done. No way I will ever stay at this hotel again
We just recently relocated to Dallas, and every time our family comes to visit we book them a room here. It's everything you could want & more really! Right on the edge of downtown Dallas across from the train station, bus stops, & street car you can get anywhere you want fast! The building is newly remodeled, modern, and clean. We will definitely continue using this hotel well into the future!
very nice hotel. Rooms are very small new York style They have a nice little bar area in the lobby.close to a lot of downtown places.would stay again. Parking is to expensive 25 per night.staff was very nice and helpful.
This hotel has a great location at 1/2 the price of other hotels within walking distance of convention center. The staff, breakfast and coffee bar make it very welcoming. We will definitely stay again!
While the hotel was beautiful and very clean, we found some issues with our room that made our stay less than great. This was the smallest hotel room I personally have ever stayed in. Less than five feet existed between the foot of the beds and the room"s wall. With a small desk and chair and a cabinet that housed the refrigerator and microwave against that wall, there was no room for people to walk. Three of us were sharing the room and one or two of us had to squeeze into the space between the beds just to allow the other to cross the room. Also, the barn door was a clever idea for the bathroom door, but, because it does not latch, there was very little privacy. Anyone passing the bathroom had a direct view to the shower and toilet by the gap between the door and the wall. And, a personal pet peeve of mine in every hotel I have stayed in: why is there only ever 2 washcloths for more than 2 people? If I take a shower in the evening, I certainly do not want to wash my face the next day with the same washcloth. I always end up using a hand towel which there always plenty of.
My co-worker and I stayed here for four nights while we were in town for a conference in March. Every employee we encountered were genuinely friendly and very helpful. The hotel was clean, and the bed was comfy. The hotel is conveniently located within walking distance to several restaurants as well as our conference. We felt safe, even after dark, making the 10-minute trek to and from the hotel. The hotel was very affordable. The breakfast wasn't great, but it was included so no complaints!
Our stay at LaQuinta downtown Dallas was very comfortable. The room was a little small for 4 adults but very little time was spent there. The Lobby was very accommodating for leisure activities (reading, game playing or having casual conversation at the bar). Manny and Josephine were very helpful to us being first time visitors. The housekeeping staff was exceptional. I would definitely stay again when I return to finish my sightseeing.
Let's start off with the positive. First, the lobby looks fantastic, it makes a great first impression. The staff is friendly and the breakfast gets the job done. However...the mandatory valet really leaves a lot to be desired. If you're going to hold my car hostage, then the hotel really needs more than three drivers. It took 27 minutes for them to get my car out of the garage. I heard another person complain they had been waiting 40 minutes. The issue is they have to box in the cars so it isn't like a traditional parking garage. If your car is sandwiched way in the back, they have to move cars just to get to yours. In my case, they had to move five other cars just to get mine to the street. Expecting a decent sized room? Not here. The king size bed took up 71% of the room (yep, we did the math). There is no closet, no couch, no chest of drawers (except for a night stand with a couple of drawers), and a cabinet that looked big enough to hold a fridge...but no fridge, just an empty space. The linens were either sprayed with some kind of fragrance or the hotel uses a really strong detergent. When you lay down you instantly notice the smell. My wife's allergies went haywire while in the room. On the road up, and on the road home, she felt better. While in the room she was incredibly congested. Is that solely because of the room? I can't say for sure, but the evidence and timing was compelling. All in all, $209 a night is just a tad much for what we received. This hotel is not dreadful by any stretch, but definitely needs some fine tuning.
The hotel is fairly new and the lobby bar area was not yet open. Room decor is modern. The bathroom is beautiful with its tile work, but we really dislike the trend toward shower doors opening on one side, causing one to get sprayed with cold water when turning on the faucet. The second time we stayed I turned the shower head to channel the cold spray until it warmed. The chairs in the sitting area were not the most comfortable. We had two televisions. We stayed there twice on our trip, the first room 402 was noisy; we couldn't figure it out. Perhaps it was the pipes in the old restored building. We had trouble adjusting the thermostat and the desk person came up to check it out. Once we knew how, it worked fine. I spoke to the manager and he showed me other rooms and said our large category room types were stacked in the same location on each floor. The other rooms were much smaller so I stuck with ours. He said we would have a higher floor when we returned. It was 902, no noise, and better view. I wish there were night stands on both sides of the bed. I solved that by moving the small table from the sitting area. There is construction going on next door facing the train station. That will affect future views. The lobby is white marble. It's pretty. There is a machine for making lattes, a mocha, etc. The breakfast area is comfortable and the variety is good. I spotted someone eating a waffle with strawberries and whipped cream topping. The morning we left early for the Greyhound bus station, I found breakfast sandwiches to take along. Their Nestle coffee was good. So, I picked the hotel because it is near DART, Union Station, and the Greyhound Bus terminal. We took DART from the airport, Greyhound to Tyler, and DART from Union Station to the Dallas Zoo. You can walk to the Kennedy Memorial, Old Red (courthouse) Dallas Aquarium, and connect to the free trolley via DART for museums, etc. The staff is friendly and helpful.
Located in West End Historic District, La Quinta Inn and Suites Dallas Downtown is within a 5-minute walk of Sixth Floor Museum and within 15 minutes of other popular attractions like Kay Bailey Hutchison Convention Center. This 3-star hotel has 127 guestrooms and offers conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi. Located centrally in Dallas, it's also close to Dallas World Aquarium and American Airlines Center.
Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM.
The 127 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect 42-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Free local calls, ironing boards, and desks are also standard.
Guests of La Quinta Inn and Suites Dallas Downtown enjoy a 24-hour fitness center, free WiFi in public areas, and a meeting room. Valet parking is available for USD 25.00 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Reviews from Trip Advisor
41% of guests recommend this hotelTotal of 34 reviews