Skip to main content
Beginning of main content

Recent guest reviews

Room double booked right from check in. 15 minutes in another unlocked the door and room occupant was changing. Other than paperwork mixup, decent. Rail proximity produces a bit of noise

The staff I encountered were friendly and helpful. Property was clean. No problems.

I am a Hyatt fan. I love their hotels, and their staff is on the ball!

Nice lobby. Nice rooms. Nice people.

Perfect location. $10/night parking didn’t add to security.

The property is conveniently located. Parking can be limited and depending the time of check-in staff is in short supply.

Very convenient location, room was clean, staffs were friendly

Restaurant and Bar closed due to covid :( 3rd party parking service billed to my credit card room was clean for the most part but not your normal Hyatt experience

Elevator was fast.. that’s about it ..building structure Was nice but pictures look better

The internet was difficult to connect to and once connect it was very slow. That's a deal breaker in this day and age.

E Campbell Rd Richardson TX

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • 24-hour fitness center
  • 24-hour business center

Hilton Richardson Dallas is located within a few miles (5 km) of University of Texas at Dallas and Collin Creek Mall. This 4-star hotel has 337 guestrooms and offers a 24-hour gym, a 24-hour business center, and a conference center.


Dining

In addition to a restaurant that serves breakfast and lunch, you can also enjoy a drink at the bar. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee weekdays from 6:00 AM to 11:00 AM.


Rooms

The 337 rooms have an array of amenities, including iPod docks, refrigerators, and coffee makers. LED TVs come with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include safes, phones, and ironing boards.


Property features

At Hilton Richardson Dallas, guests have access to a 24-hour gym, free WiFi in public areas, and a conference center. Self parking is available for USD 14.00 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, express check-in, and express check-out.

Room options

Presidential Suite, 1 King Bed

1 King Bed | Sleeps 4

Room, 1 King Bed, Corner

1 King Bed | Sleeps 2

Room, 1 King Bed, City View

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing Accessible)

2 Queen Beds | Sleeps 4

Guest reviews for Hilton Richardson Dallas

Everyone (27) Couples (3) Family (8)
3
Partner Couples

Room double booked right from check in. 15 minutes in another unlocked the door and room occupant was changing. Other than paperwork mixup, decent. Rail proximity produces a bit of noise

By on Oct 18, 2021

Review comment responded on Oct 19, 2021

We appreciate the feedback, Scott. It's unfortunate your time with us was less than ideal. We regret your challenges during check-in which led to a mix-up of room assignment with another guest. We strive to provide all of our guests with the highest caliber service and we can see that certain aspects of your stay are not things we are proud of. We do hope you give us another opportunity to share a more positive experience with you soon.

4
Everyone

By on Aug 31, 2021

5
Family

The staff I encountered were friendly and helpful. Property was clean. No problems.

By on Aug 9, 2021

Review comment responded on Aug 11, 2021

Cleanliness and hospitality are everything to us at Hyatt Regency Richardson - Dallas, so we're delighted those aspects helped make your stay a perfect one! Come back soon so you can experience them all over again! John McAuliffe, General Manager

5
Everyone

I am a Hyatt fan. I love their hotels, and their staff is on the ball!

By on Jul 15, 2021

Review comment responded on Jul 16, 2021

Here at Hyatt Regency Richardson - Dallas, we are fully committed to providing awesome service to everyone who walks through our doors. We are thankful that you are a fan, and we can't wait to welcome you back soon! John McAuliffe, General Manager

4
Business Business

Nice lobby. Nice rooms. Nice people.

By on Jun 26, 2021

Review comment responded on Jun 28, 2021

It's always a pleasure hearing from our guests. We're glad our inviting lobby and friendly staff added to your experience, and we look forward to hosting you again the next time you're in the area. John McAuliffe, General Manager

5
Family

Perfect location. $10/night parking didn’t add to security.

By on Jun 22, 2021

Review comment responded on Jun 24, 2021

Thank you for choosing to stay with us at Hyatt Regency Richardson - Dallas. It is fantastic to see you found our location convenient for your needs. Our parking charges are clearly stated online for our guests to be aware of prior to arrival. We hope you will come back and see us again in the future.

5
Everyone

By on Jun 16, 2021

2
Family

The property is conveniently located. Parking can be limited and depending the time of check-in staff is in short supply.

By on Jun 15, 2021

Review comment responded on Jun 17, 2021

We're happy our convenient location was a highlight of your visit, but we apologize for any inconvenience you encountered with our parking or your check-in experience. While we are working with a smaller team at the moment, we still want to ensure that we're providing swift service, so we will use your feedback to improve. However, we greatly appreciate your patience and understanding as we work to get back to normal and hopefully begin to have more individuals join. We'll keep your feedback in mind, and hope to welcome you back to a much better experience soon. John McAuliffe, General Manager

4
Partner Couples Business Business

By on May 20, 2021

5
Family Family with small children

Very convenient location, room was clean, staffs were friendly

By on Mar 8, 2021

Review comment responded on Mar 10, 2021

We appreciate you choosing Hyatt Regency Richardson for your trip! In addition to our service and location, we are happy you enjoyed your room. The next time you are in Dallas, we hope you will visit us again! John McAuliffe, General Manager

url importing http://www.orbitz.com/Dallas-Hotels-Hilton-Richardson-Dallas.h2835-p2.Hotel-Reviews
There was an error importing /Dallas-Hotels-Hilton-Richardson-Dallas.h2835-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Dallas-Hotels-Hilton-Richardson-Dallas.h2835-p2.Hotel-Reviews

Frequently asked questions