No room service!!!!!! I could of stay somewhere near convenient stores for things I needed! People are more exposed going from room to the lobby!
Hotel was very clean!!! This is extremely important to me.
I enjoyed the rooms were updated and very comfortable. Since I had a rental, I didn’t use the shuttle. I enjoyed how close it was to the airport, especially flying out in the early morning.
It was close to the airport and also has a bar and restaurant.
Great place would highly recommend this place. The rooms are clean newly remodeled. The staff is welcoming and courteous
Nice hotel but trash by ice machine wasn’t dumped or wiped down daily nor did the ice machine work. Also housekeeping was only every 3 rd day which is ok but they should have a method of a request form to leave out so that if you need cups or towels before the three days I could be easily refreshed.
Great room! Clean! Modern. Pleasurable experience with staff. Wouldn’t hesitate to book again for my next trip to Dallas.
Everyone was great amidst the COVID situation. Room was awesome and shuttle service was much appreciated.
As of right now, the experience has had some ups and downs. Checking in was not as pleasant as I would have liked. The receptionist made it seem like we were inconveniencing him since we had our reservation through a third party. As a member of the Marriott bonvey, I did not realize the account could not be connected to the hotel when I bought my flights through Orbitz. The receptionist then commented that he was not even sure they would have a double bed room available because the hotel was never notified what was going on. Overcall, it was several unnecessary comments to a very tired client who landed at 10 pm expecting a warm welcome. Saturday morning the next door room had the radio very loud that it woke up my daughter at 5 am while doing their hair. I understand it was not the fault of the hotel but it was still very frustrating when we checked in to an unpleasant welcome. Room service each time has been nice but they forgot a few items that I'll check to see if it was charged when I check out. Upon checking out, the room service issue could not be addressed. The front desk pushed my concerns away citing that only the rest manager could handle it, and then when I spoke with the rest, there was no manager on site to address the concerns. I am not sure how there could be no manager We are getting ready to check out soon but I would like to have these items addressed. I'm sure you have several clients who come through weary and tired expecting a pleasant experience.
my room was cold, I called the front desk to have someone look at the furnace. a man showed up to my room looked at the furnace and told me that the room would start to warm up soon. the room never warm up and i caught a cold. this experience was not pleasant.
Dallas/Fort Worth Airport Marriott places you within a 10-minute drive of popular sights such as Grapevine Mills Mall and Legoland Discovery Center. This 491-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, an indoor pool, and a 24-hour fitness center.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 11 AM.
The 491 rooms are heated and have an array of amenities, including coffee makers, free local calls, and safes. Guests can expect to find WiFi and 49-inch Smart TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Ironing boards and desks are other standard amenities.
Dallas/Fort Worth Airport Marriott features an indoor pool, an outdoor pool, and a 24-hour fitness center. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and conference space.
No room service!!!!!! I could of stay somewhere near convenient stores for things I needed! People are more exposed going from room to the lobby!
Hotel was very clean!!! This is extremely important to me.
Hello, Our goal is to always achieve a 5 of 5 rating and we are pleased to see we achieved that goal during your stay. We will share our rating with our team, so they can also take pride in knowing their efforts were well received. Hopefully you will return to our hotel in the very near future. Sincerely, Darryl Jett General Manager
Hello, My sincere apologies that we did not meet your expectations during your visit. Our goal is to always meet and or exceed our guest expectations. Hopefully you will give us another chance to regain your trust and faith in the near future. Sincerely, Darryl Jett General Manager
Hello, Thank you for this perfect 5 out of 5 rating for our hotel. Your rating will be shared with the team, so they can also take pride in knowing their efforts and hard work did not go unnoticed. We will look forward to welcoming you back in the near future. Sincerely, Darryl Jett General Manager
I enjoyed the rooms were updated and very comfortable. Since I had a rental, I didn’t use the shuttle. I enjoyed how close it was to the airport, especially flying out in the early morning.
Hello, Thank you for taking time to provide feedback regarding your stay with us. We will share this with our entire team. Thanks again and we look forward to having you return in the near future. Sincerely, Darryl Jett General Manager
Hello, Thank you for taking time to rate our hotel. Our goal is to always be perfect, we will continue to work hard and focus on the things needed to deliver perfect experiences. Thanks again for your rating and thank you for staying at our hotel during these difficult times. Sincerely, Darryl Jett General Manager
It was close to the airport and also has a bar and restaurant.
Hello, Thank you very much for taking a few moments to share your rating with us. The team will be very proud to read that we met your expectations while you were our guest. We know you had many hotels from which to stay and we are very glad you chose our property. Thanks again for your rating and we look forward to having you return in the near future. Sincerely, Darryl Jett General Manager
Hello, Thank you for taking the time to rate your stay at our location. We are pleased that we were able to meet most of your expectations. Again thank you for the positive rating and thank you for staying at our location. Sincerely, Darryl Jett General Manager
Hello, Thank you for taking time to share this perfect 5 out of 5 rating. The team will be happy to see this rating. Thanks again for sharing your rating. Sincerely, Darryl Jett General Manager