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Dallas Marriott Downtown

4.0 out of 5.0

Recent guest reviews

Great hotel! They had some construction going on so during the day it was a bit noisy. Other than that it was a very nice place!

Stayed at many hotels from 3 star to 5 star. From doormen, to front desk, to management, to room to room staff and restaurant staff...it was perfection!! Which is rare that all employees would be on point so much...thank you to all of you and behind the scenes training staff.

Dallas had a national cheerleading competition. 23,000 kids, moms and dads. You knew it would be busy. You knew you were almost full. You also booked an Ex-NFL Player banquet in the middle of all this on Sat. You were understaffed, your service was slow. Everything was poorly prepared and late. The best guys you had were the car parkers. I sat outside and watched a ballet of moving people and cars and happiness and anger from the guests and your guys nailed it. One guy in particular over three days I thought went above and beyond. Nehamya. (Bad spelling)

Speedy check in and great staff. The room was clean and had a great view of the city.

I was pleased with everything at the Dallas Marriott City Center. The staff were friendly, courteous and helpful. Check-in was immediate - no lines or hassles. The room was great, and the bed was very comfortable. I usually don't sleep well the first night or two in a hotel, but I had no trouble this time! The room had a nice working desk, a great flat screen TV, mini-fridge, coffee pot, small safe for valuables, etc. - all the amenities I needed. And it was quiet! No noise from the adjacent rooms, or hallway. They had a small business center with computers for printing documents or accessing email, etc. I needed to print, sign and scan a document, and could do everything but the scanning at the business center. The hotel staff scanned and emailed the documents to me ASAP. Very attentive and helpful! The breakfast bar was great - lots of choices, great fresh fruit, and omelets made to order. The location was great, adjacent a small shopping mall / office complex. And it was within walking distance or short cab ride of dozens of great restaurants.

Our room was quite tired and dated but clean which was the most important thing. We also faced the mall which meant our room was extremely dark.

Great Experience! Would definitely stay here again!

The bed of course is wonderfully comfortable. My husband is usually up at 7 on the weekends, but the room was so dark he slept until 10 am! Great late-night eats--we ordered a hamburger at midnight when we got back from a concert. Room is adequate and clean. Has a fridge but no microwave. Tried to make a cup of coffee in the morning but someone had stolen a vital piece of the coffee maker so we couldn't.

The hotel is very nice however we stayed two nights and our room was never cleaned. Had to ask three times for towels. Other than that it was ok. I would not pay full value for this hotel.

I have stayed at this Marriott three times now (twice for business and once after a wedding), and I have always been pleased with my stay. Currently under renovation, but it does not interfere with your stay. The only reason I noticed was because I had stayed there before the changes started -- otherwise, you'd never notice there were renovations going on behind the scenes.

We had to wait in line for half an hour before we were about to check in. While the rooms and staff were very nice; the TV was very static-y and the hotel itself was very musty. For the four days we stayed at the hotel, the parking ramp charged us a total of $46. There are no discounts or anything special for guest who stay at the hotel... So look carefully for a cheaper parking place!

Great hotel staff. Very accomodating!

BATH ROOM NOT VERY CLEAN, MILDEW OR FUNGUS AROUND TUB AREA

I paid premium price for a postage sized room, with no internet access, a barely cooling "cooler" stuffed full of over priced wannabe snacks. I wasn't able to get a refill on my coffee without having to go down stairs to the front desk, even though the housekeeper was right there. There is NO parking under $10.00 a night and it is a walk from those locations. I stayed 2 nights and ended up paying almost as much for parking as I did for a night's stay.[...]Very poor choice for a hotel, unless the company pays for it, internet, and your parking. Strictly a Business set-up and an individual like me was lost in finding decent parking, not knowing about the so called amenities in the rooms, which were the size of a Howard Johnson's and about as well furnished.

Overall the hotel was great and in a good location for visiting Dallas. The only frustrating thing was having to pay for parking on top of the hotel rate, but that seems to be more common these days. Also, as with most Westin's the beds were extremely comfortable and the dual shower heads were relaxing.

We were in town for a special weekend for our anniversary. The facility was wonderful, the staff excellent, our junior suite perfect. We had amazing dinner at the hotel. The food and the service were perfect. I know I keep saying perfect but...well...it was.

We were attending A-kon and the location was perfect. The view outside was beautiful. Staff was friendly and knowledgable. Room could have been cleaner.

Initially went for a concert, but then decided to just hang out in Dallas. I've stayed in other Westins and have enjoyed them, but this one was tired. We had a hole in the sheet and the bathroom sink unit looked as if constructed from plywood. Dampness stains on bathroom ceiling, so overall unimpressed. Admittedly, we were barely in the room the whole time and after flight delays, I didn't have the energy to complain.

It was a nice hotel to be sure, but I very much felt that it was overrated. The biggest reason was having to PAY $10/day for internet! This is 2010, not 1995; I can't even remember the last time I had to pay for internet in my room. Of course, you could argue that $10 is not a lot compared to the cost of the room, or that I should have checked the listed amenities. However, I've never had to worry if a hotel had free housekeeping or free cable TV. These are just things you come to expect, like free internet. And come to think of it, they had a pretty limited cable TV selection (maybe 20 channels). I expected much more from a Westin! Three other small complaints: The hair dryer was in bad shape -- the plastic was peeling off and it wasn't even a particularly good one either. Because the hotel was connected to a plaza, I could hear music coming from there during the day. Finally, the desk chair had lots of stains on it.

Great room, Heavenly bed and bathroom. Good location -- walking distance to many areas of downtown or short cab rides.

650 N Pearl St Dallas TX

Hotel highlights

  • Walking distance to Morton H. Meyerson Symphony Center and Nasher Sculpture Center
  • Free WiFi in public areas
  • Onsite dining
  • 24-hour fitness center

Located in Downtown Dallas, Dallas Marriott Downtown is within a 10-minute walk of popular sights such as Morton H. Meyerson Symphony Center and Nasher Sculpture Center. This 416-room, 4-star hotel welcomes guests with a restaurant, a 24-hour fitness center, and a 24-hour business center.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a continental breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon.


Rooms

A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with WiFi. Beds are dressed in pillow menus and down comforters, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and free newspapers.


Property features

Guests of Dallas Marriott Downtown enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. Valet parking is available for USD 30 per night. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a computer station, and express check-in.

Room options

Concierge Room, Club Room, Business Lounge Access

King 1 | Sleeps 3

Room, 2 Double Beds

Full 2 | Sleeps 5

Room, 2 Double Beds

Full 2 | Sleeps 5

Guest reviews for Dallas Marriott Downtown

Everyone (5) Business (14) Couples (11) Family (1) Friends (7) Other (3)
4
Everyone

Great hotel! They had some construction going on so during the day it was a bit noisy. Other than that it was a very nice place!

By on Sep 10, 2018

Review comment responded on Sep 11, 2018

Greetings, Your accolades are most appreciated. It was a joy to welcome you to Dallas and we are pleased that you so enjoyed. Our rooms are being reimagined at the moment and with that comes a little daytime noise, though we hope that did not cause you too much trouble. On behalf of all of us, the pleasure was ours and we look forward to welcoming you back one day soon! Warm regards, Dallas Marriott City Center

5
Everyone

Stayed at many hotels from 3 star to 5 star. From doormen, to front desk, to management, to room to room staff and restaurant staff...it was perfection!! Which is rare that all employees would be on point so much...thank you to all of you and behind the scenes training staff.

By on Apr 17, 2018

Review comment responded on Apr 18, 2018

Dear Guest, Wow! What a treat to find your kind words. We appreciate you taking the time to share and our Marriott Hosts look forward to welcoming you again one day soon. Warm regards, Dallas Marriott City Center

3

busy weekend, understaffed

Business Travelers

Dallas had a national cheerleading competition. 23,000 kids, moms and dads. You knew it would be busy. You knew you were almost full. You also booked an Ex-NFL Player banquet in the middle of all this on Sat. You were understaffed, your service was slow. Everything was poorly prepared and late. The best guys you had were the car parkers. I sat outside and watched a ballet of moving people and cars and happiness and anger from the guests and your guys nailed it. One guy in particular over three days I thought went above and beyond. Nehamya. (Bad spelling)

By on Feb 26, 2018

Review comment responded on Mar 1, 2018

Greetings, The NCA All-Star Nationals is one our favorite events hosted throughout the year and we look forward to its return to Dallas each February. While we were thrilled to welcome you and yours, we regret to learn that your visit fell short of meeting expectation and we appreciate the feedback you have shared. We apologize for any delays you may have experienced in relation to service and we hope that this did not create a great inconvenience. Your objective comments highlighting the dedication of our valet team and in particular Nehemiah, who is indeed one of many shining stars have been shared and celebrated with that department and they extend their gratitude for your kind words. On behalf of all of us, we again apologize that your experience fell short of perfection and we hope we have the opportunity to create a more lasting impression the next time your travels bring you our way. Warm regards, Dallas Marriott City Center

5

great view hotel

Everyone

Speedy check in and great staff. The room was clean and had a great view of the city.

By , from Dallas, TX on Dec 12, 2017

Review comment responded on Dec 14, 2017

Greetings CrystalRhine, Learning of perfect experiences is always a treat and we thank you for sharing your wonderful review. We appreciate your kind words regarding our welcoming and efficient hosts and the attention to detail of our Marriott Housekeeping colleagues, feedback which has been shared and celebrated with the team. On behalf of all of us, we thank you again and we invite you to hurry back to see us again one day soon. Warm regards, Dallas Marriott City Center

5

very nice hotel next to shopping & restaurants.

Everyone

I was pleased with everything at the Dallas Marriott City Center. The staff were friendly, courteous and helpful. Check-in was immediate - no lines or hassles. The room was great, and the bed was very comfortable. I usually don't sleep well the first night or two in a hotel, but I had no trouble this time! The room had a nice working desk, a great flat screen TV, mini-fridge, coffee pot, small safe for valuables, etc. - all the amenities I needed. And it was quiet! No noise from the adjacent rooms, or hallway. They had a small business center with computers for printing documents or accessing email, etc. I needed to print, sign and scan a document, and could do everything but the scanning at the business center. The hotel staff scanned and emailed the documents to me ASAP. Very attentive and helpful! The breakfast bar was great - lots of choices, great fresh fruit, and omelets made to order. The location was great, adjacent a small shopping mall / office complex. And it was within walking distance or short cab ride of dozens of great restaurants.

By , from Houston, TX on May 10, 2016

Review comment responded on May 14, 2016

Greetings Frank, It was a pleasure to welcome you to Dallas and we thank you for sharing your review. We understand how important a great night’s sleep is when traveling and we are thrilled that you settled right in and woke each day feeling well rested. We appreciate you highlighting the efforts and hospitality of our Marriott Hosts, as we know it’s they who set us apart. Your feedback was shared with both our service and culinary teams, all of whom were beaming with pride. We thank you again for your feedback and look forward to welcoming you again on your next visit to Dallas. Warm regards, Dallas Marriott City Center

3

clean hotel located close to the arts district

BusinessTravelers

Our room was quite tired and dated but clean which was the most important thing. We also faced the mall which meant our room was extremely dark.

By , from New York, NY on Apr 17, 2016

Review comment responded on Apr 19, 2016

Greetings NN, Thank you for sharing your review. At Dallas Marriott City Center, our focus is hospitality and convenience and we are delighted you found the Valet Text service helpful. Please accept our apologies for there not being a bellman available to assist you with your bags. This is certainly unusual and we hope that our Hosts offered to assist until a bellman returned from helping other guests. We are thrilled that you enjoyed your time in the Arts District and hope you will find an opportunity to visit again soon. Warm regards, Dallas Marriott City Center

5
Everyone

Great Experience! Would definitely stay here again!

By on Mar 1, 2016

Review comment responded on Mar 3, 2016

Dear Guest, We appreciate the wonderful review and look forward to welcoming you back. Warm regards, Dallas Marriott City Center

4

what i expect in marriott

GetawayWithFriends

The bed of course is wonderfully comfortable. My husband is usually up at 7 on the weekends, but the room was so dark he slept until 10 am! Great late-night eats--we ordered a hamburger at midnight when we got back from a concert. Room is adequate and clean. Has a fridge but no microwave. Tried to make a cup of coffee in the morning but someone had stolen a vital piece of the coffee maker so we couldn't.

By on Jun 23, 2014

4

hockey game

Couples

The hotel is very nice however we stayed two nights and our room was never cleaned. Had to ask three times for towels. Other than that it was ok. I would not pay full value for this hotel.

By on Apr 10, 2012

4

good for business and social events

BusinessTravelers

I have stayed at this Marriott three times now (twice for business and once after a wedding), and I have always been pleased with my stay. Currently under renovation, but it does not interfere with your stay. The only reason I noticed was because I had stayed there before the changes started -- otherwise, you'd never notice there were renovations going on behind the scenes.

By on Oct 23, 2011

Dallas Marriott Downtown

650 N Pearl St, Dallas, TX 75201
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.