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Recent guest reviews

Thanks, happy new year 2024 : )

Clean, nice rooms, good breakfast, poor airport shuttle service. Shuttle took 1hr before picking us up at airport. When it finally did arrive, it was too crowded to fit the 3 of us. We ended up paying $20 for an Uber. Also, note that the airport shuttle does not have name of hotel on it.

The check in attended coukd of been a lil nicer and explained the hotel too us.He just check us in we were on our own.

Check in was super long. There was no one at the desk but 2 men were off to the back talking. Someone was in front of me we waited over10 minutes before we were even greeted. My room wasnt bad but I had a loud dripping tub that dripped all night. Also, there were Doritos on my room floor behind the door which made my question the cleanliness. I enjoyed my breakfast and enjoyed sitting on the balcony, room was spacious.

Personal in counter need to be more interested in assist

Cleanliness and a very nice environment

TV screen was shattered. TV did not work. Elevator did not work. Security door was unlocked and broken. On the good side, hotel was cheap and convenient to DFW Airport.

Good service

While waiting to check in, there was a long wait due to one guy helping guest while the other one was talking in the phone. I could hear the conversation and it wasn’t related to a reservation. The elevator was broken so we had to use the stairs carrying our luggage.

Awesome front desk is a complete life saver had issues with my debit card for deposit hold for my room and he was sweet an awesome enough to help me out and still give me the room! Amazing thank you so much!

Bugs in our rooms and nothing was done to help. Also, side door was never secure, left unloked 24-7.

Attentive Indian staff had all of the basics covered. However, some properties just have a very different feel from what you expect, this was one of them. My stay was very comfortable and met my needs beautifully!

It was just ok stay…What I didn’t like the sofa bed wasn’t clean at all had all of stains on it couldn’t use it!

Kiddos were sad the pool was closed. The property should announce no breakfasts due to COVID.

Made reservation on Orbitz app and when I called hotel to request courtesy shuttle from DFW airport they told me that they don’t have room available for me even when I had a confirmed reservation, so I called Orbitz to resolve this issue and Gustavo helped me a lot; finally Comfort Suites DFW Airport decided to find me an accommodation and honor my reservation. This issue make me waste my time after a loose flight connection late at night also room had a leaking sink and I had to pay a taxi to get to the hotel. I don’t recommend this hotel.

W John Carpenter Fwy Irving TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle

Comfort Suites DFW Airport places you next to Solar Eclipse April 8th 2024 and within a 10-minute drive of Gaylord Texan Convention Center. This 108-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Sofa beds, sitting areas, and refrigerators are also standard.


Property features

Guests staying at Comfort Suites DFW Airport enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a spa tub, meeting rooms, and a business center.

Room options

Room, Multiple Beds, Accessible, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Guest reviews for Comfort Suites DFW Airport

Everyone (15) Couples (5) Family (16)
5
Family

Thanks, happy new year 2024 : )

By on Jan 10, 2024

Review comment responded on Jan 11, 2024

Hi Carlos!Wishing you a splendid New Year as well! We were overjoyed to read your kind words and appreciate your warm wishes. It's always heartening to know that our guests had a memorable experience. Your acknowledgment means the world to us, and we're thrilled that you chose to ring in the New Year with us. We strive to provide a delightful stay, and knowing that you left with a positive impression is the greatest reward. Here's to more unforgettable moments and exceptional experiences in the upcoming year! We can't wait to welcome you back for another fantastic stay.

3
Family

Clean, nice rooms, good breakfast, poor airport shuttle service. Shuttle took 1hr before picking us up at airport. When it finally did arrive, it was too crowded to fit the 3 of us. We ended up paying $20 for an Uber. Also, note that the airport shuttle does not have name of hotel on it.

By on Jun 29, 2023

Review comment responded on Jun 29, 2023

Dear Lyle, We are glad you liked some aspects of our hotel, particularly our clean rooms and good breakfast. However, we are sorry if you were disappointed with our shuttle service. We have forwarded this to the management for evaluation. We hope you will give us another chance so we can provide you with a much more satisfying experience.

5
Everyone

By on Jun 24, 2023

Review comment responded on Jul 16, 2023

Hello Carolina,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

4
Everyone

By on Jun 23, 2023

Review comment responded on Jun 25, 2023

Hello Lyman,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

4
Partner Couples

The check in attended coukd of been a lil nicer and explained the hotel too us.He just check us in we were on our own.

By on Mar 30, 2023

Review comment responded on Apr 2, 2023

Hello Cheryl,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

3
Everyone

Check in was super long. There was no one at the desk but 2 men were off to the back talking. Someone was in front of me we waited over10 minutes before we were even greeted. My room wasnt bad but I had a loud dripping tub that dripped all night. Also, there were Doritos on my room floor behind the door which made my question the cleanliness. I enjoyed my breakfast and enjoyed sitting on the balcony, room was spacious.

By on Dec 13, 2022

Review comment responded on Dec 13, 2022

We’re happy to hear from you and glad to know you enjoyed your stay overall. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again.

4
Family with small children

Personal in counter need to be more interested in assist

By on Oct 12, 2022

Review comment responded on Oct 14, 2022

Hello Eric,Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We hope you will return so that we can provide you an even superior experience.

4
Family

Cleanliness and a very nice environment

By on Aug 26, 2022

Review comment responded on Aug 27, 2022

Hello Juan Gabriel,We can't thank you enough for sharing your feedback with regards to our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

2
Family

TV screen was shattered. TV did not work. Elevator did not work. Security door was unlocked and broken. On the good side, hotel was cheap and convenient to DFW Airport.

By on Aug 17, 2022

Review comment responded on Aug 18, 2022

Hello Paul, Thank you so much for bringing to our attention the issues that you encountered with our TV. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

2
Everyone

By on May 30, 2022

Review comment responded on Aug 29, 2022

Hello Jarod, We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

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