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Recent guest reviews

Always great service!

perfect

There was a riot nearby (across the street) and thugs in front of the hotel the night we stayed 4/15/23. The hotel also had a party on the 26th floor and the clientele was sketchy.

Great experience. The rooms are nice, clean and a little quirky, which we like. Location is close to many attractions, shopping and dining.

Very well decorated and maintained. Truly enjoyed the great service and location as well

Rock star cozy!

Nice

Friendly and accomodating staff. Convenient location.

The bed was very uncomfortable. We left early due to the not being unable to sleep.

Amazeballs!! I loved every minute of my experience with Virgin Hotel!! From the first step through the door to my last, it was perfect! The room was awesome, the people were fantastic and the location is spot on!! I can’t wait to go back. Thank you Virgin Hotel!!

Inconceivable how Virgin ranks as a top ten Chicago hotel. The elevators continually smelled like pot, guests were frequently unmasked, there isn’t a lobby— think kiosk for front desk, the train is right outside the building which you can hear from your home, and the cafe served day’s old pastries and mediocre coffee. We’ll never stay there again.

The hotel and rooms are very clean, modern and good-sized. The staff is great.

The best hotel I stayed!! Very clean, perfectly equipped room with wonderful furnishings. I was very surprised by the room. Also a great location to all different sight seeing. I will go back next time. Thank you!

The room we received was mediocre. The makeup station drawers were full of trash and had one used dirty face mask. The bed itself is comfortable. The rooftop bar was nice. Staff were friendly and attentive. The hotel itself felt dirty or grimy. Not sure if I would stay at this hotel again.

The noise coming from the rooftop was pretty loud in our room (22nd floor). We needed to ask to change our room. Our request was prompted attended.

A quirky, Euro explosion that’s fun, innovative, and guaranteed to deliver a great stay whether it’s a weekend getaway or midweek retreat. Ridiculously comfortable bed, phenomenal location, and elevated onsite amenities make Virgin my new favorite go-to. Totally recommend!

best hotel stay in chicago. reasonably priced, spacious, wonderful employees, terrific shower in chamber room. makes me want to check out all virgin properties.

Great hotel with comfortable bed, hardwood floors, friendly staff, fun rooftop bar. Rooms are small but still comfortable.

N Wabash Ave Chicago IL

Hotel highlights

  • Walking distance to Chicago Riverwalk and Millennium Park
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Nightclub

Located in Downtown Chicago, Virgin Hotels Chicago is adjacent to Chicago Riverwalk and within a 10-minute walk of other popular attractions like Millennium Park. This 250-room, 4.5-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.


Dining

This hotel serves as home to a rooftop bar, along with a restaurant that specializes in Italian cuisine. You can sip a beverage at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 7:00 AM to 1:00 PM and on weekends from 8:00 AM to 1:00 PM.


Rooms

42-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include refrigerators, minibars, and coffee makers. Housekeeping is available on request.


Property features

Guests staying at Virgin Hotels Chicago enjoy a nightclub, a 24-hour gym, and a rooftop terrace. Valet parking is available for USD 69 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.

Room options

Grand Suite, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Grand Suite, 1 King Bed, City View

1 King Bed | Sleeps 2

Grand Room, 2 Double Beds, Accessible

2 Double Beds | Sleeps 4

Grand Suite, 1 King Bed, Accessible, City View

1 King Bed | Sleeps 2

Guest reviews for Virgin Hotels Chicago

Everyone (6) Couples (11) Family (5)
5
Everyone

Always great service!

By on Aug 16, 2023

Review comment responded on Aug 18, 2023

Thank you for your review!

5
Partner Couples

perfect

By on Jul 11, 2023

Review comment responded on Jul 18, 2023

Thanks for the 5-star review. We look forward you your next visit!

5
Partner Couples

There was a riot nearby (across the street) and thugs in front of the hotel the night we stayed 4/15/23. The hotel also had a party on the 26th floor and the clientele was sketchy.

By on Apr 17, 2023

Review comment responded on Apr 21, 2023

Thank you for the feedback.

5
Partner Couples

Great experience. The rooms are nice, clean and a little quirky, which we like. Location is close to many attractions, shopping and dining.

By on Jan 31, 2023

Review comment responded on Feb 1, 2023

Thank you for your review!

5
Partner Couples

Very well decorated and maintained. Truly enjoyed the great service and location as well

By on Sep 26, 2022

Review comment responded on Sep 28, 2022

We are delighted to hear that you enjoyed your stay, Jen.Please consider visiting us again on your next travels to Chicago.Thank you!

5
Partner Couples

Rock star cozy!

By on Feb 14, 2022

Review comment responded on Feb 14, 2022

Thank you for your review!

5
Everyone

Nice

By on Jul 29, 2021

Review comment responded on Aug 10, 2021

Thank you for your review!

4
Partner Couples

Friendly and accomodating staff. Convenient location.

By on Jun 2, 2021

Review comment responded on Jun 4, 2021

Thank you for your review!

3
Partner Couples

The bed was very uncomfortable. We left early due to the not being unable to sleep.

By on Mar 8, 2021

Review comment responded on Mar 9, 2021

Thank you for your feedback. I'm sorry you found the bed uncomfortable. I have shared with our team.

5
Partner Couples

Amazeballs!! I loved every minute of my experience with Virgin Hotel!! From the first step through the door to my last, it was perfect! The room was awesome, the people were fantastic and the location is spot on!! I can’t wait to go back. Thank you Virgin Hotel!!

By on Mar 7, 2021

Review comment responded on Mar 9, 2021

Thank you so much for your glowing review! We're delighted you enjoyed your time with us!

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