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Recent guest reviews

Nice

Friendly and accomodating staff. Convenient location.

The bed was very uncomfortable. We left early due to the not being unable to sleep.

Amazeballs!! I loved every minute of my experience with Virgin Hotel!! From the first step through the door to my last, it was perfect! The room was awesome, the people were fantastic and the location is spot on!! I can’t wait to go back. Thank you Virgin Hotel!!

Inconceivable how Virgin ranks as a top ten Chicago hotel. The elevators continually smelled like pot, guests were frequently unmasked, there isn’t a lobby— think kiosk for front desk, the train is right outside the building which you can hear from your home, and the cafe served day’s old pastries and mediocre coffee. We’ll never stay there again.

The hotel and rooms are very clean, modern and good-sized. The staff is great.

The best hotel I stayed!! Very clean, perfectly equipped room with wonderful furnishings. I was very surprised by the room. Also a great location to all different sight seeing. I will go back next time. Thank you!

The room we received was mediocre. The makeup station drawers were full of trash and had one used dirty face mask. The bed itself is comfortable. The rooftop bar was nice. Staff were friendly and attentive. The hotel itself felt dirty or grimy. Not sure if I would stay at this hotel again.

The noise coming from the rooftop was pretty loud in our room (22nd floor). We needed to ask to change our room. Our request was prompted attended.

A quirky, Euro explosion that’s fun, innovative, and guaranteed to deliver a great stay whether it’s a weekend getaway or midweek retreat. Ridiculously comfortable bed, phenomenal location, and elevated onsite amenities make Virgin my new favorite go-to. Totally recommend!

best hotel stay in chicago. reasonably priced, spacious, wonderful employees, terrific shower in chamber room. makes me want to check out all virgin properties.

Great hotel with comfortable bed, hardwood floors, friendly staff, fun rooftop bar. Rooms are small but still comfortable.

Nice greeting. Kindly extended check out time, and I got there a little early and the room was ready.

Absolutely loved this place! The front desk staff were attentive and helpful. Shout out to Brian for going above and beyond. The gym and brunch are amazing! I’ll be back! I left my Id and credit card in the room after checking out. Halfway to the airport I realized I didn’t have it. I called the front desk and they had it. Five stars all around!

this is a wonderful hotel, very very clean and comfortable

Black out curtains, functionality in room. Ease of use of safe.

I loved the Bed! especially the pillows! I need to know what brand they are-lol its also just a very chic/kitschy boutique hotel in a great location- I also loved the separate chamber for Makeup 💄 and wardrobe- only thing I wish is that there was a bathtub- and a bigger TV/ but perhaps they do in certain rooms. The 2nd floor lounge is sexy and great house music events are held on the 26th floor “Cerise” All around Resourceful use of Space! Can’t wait to go back to Chi town- gorgeous city

N Wabash Ave Chicago IL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Nightclub
  • 24-hour fitness center

Located in The Loop, Virgin Hotels Chicago is next to Chicago Theatre and State Street. This 250-room, 4.5-star hotel welcomes guests with 2 restaurants, a 24-hour gym, and free in-room WiFi.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. You can sip a beverage at the coffee shop/café. Start weekends with to-go breakfast, available for a fee from 7:00 AM to noon.


Rooms

Virgin Hotels Chicago's 250 soundproofed rooms provide refrigerators, minibars, and coffee makers. Guests can expect free WiFi and 42-inch flat-screen TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Free long-distance calls, free local calls, and laptop-compatible safes are also available. Housekeeping is available on request.


Property features

Guests staying at Virgin Hotels Chicago enjoy a nightclub, a 24-hour gym, and a rooftop terrace. Valet parking is available for USD 68 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Room, 2 Double Beds

2 Double Beds | Sleeps 4

Grand Room, 2 Double Beds

2 Double Beds | Sleeps 4

Grand Suite, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Grand Room, 2 Double Beds, Accessible

2 Double Beds | Sleeps 4

Guest reviews for Virgin Hotels Chicago

Everyone (22) Couples (12) Family (10)
5
Everyone

Nice

By on Jul 29, 2021

Review comment responded on Aug 10, 2021

Thank you for your review!

4
Partner Couples

Friendly and accomodating staff. Convenient location.

By on Jun 2, 2021

Review comment responded on Jun 4, 2021

Thank you for your review!

3
Partner Couples

The bed was very uncomfortable. We left early due to the not being unable to sleep.

By on Mar 8, 2021

Review comment responded on Mar 9, 2021

Thank you for your feedback. I'm sorry you found the bed uncomfortable. I have shared with our team.

5
Partner Couples

Amazeballs!! I loved every minute of my experience with Virgin Hotel!! From the first step through the door to my last, it was perfect! The room was awesome, the people were fantastic and the location is spot on!! I can’t wait to go back. Thank you Virgin Hotel!!

By on Mar 7, 2021

Review comment responded on Mar 9, 2021

Thank you so much for your glowing review! We're delighted you enjoyed your time with us!

2
Friends

Inconceivable how Virgin ranks as a top ten Chicago hotel. The elevators continually smelled like pot, guests were frequently unmasked, there isn’t a lobby— think kiosk for front desk, the train is right outside the building which you can hear from your home, and the cafe served day’s old pastries and mediocre coffee. We’ll never stay there again.

By on Feb 15, 2021

Review comment responded on Feb 15, 2021

Thank you for your feedback. I'm sorry to hear we weren't able to exceed your expectations. We will share your feedback with our team.

5
Everyone

The hotel and rooms are very clean, modern and good-sized. The staff is great.

By , from Michigan on Nov 30, 2020

Review comment responded on Nov 30, 2020

Thank you for your review!

5
Family Family

The best hotel I stayed!! Very clean, perfectly equipped room with wonderful furnishings. I was very surprised by the room. Also a great location to all different sight seeing. I will go back next time. Thank you!

By , from Missouri on Sep 27, 2020

Review comment responded on Sep 28, 2020

Thank you for your review!

3
Partner Couples Family

The room we received was mediocre. The makeup station drawers were full of trash and had one used dirty face mask. The bed itself is comfortable. The rooftop bar was nice. Staff were friendly and attentive. The hotel itself felt dirty or grimy. Not sure if I would stay at this hotel again.

By , from San Antonio, Texas on Sep 21, 2020

Review comment responded on Sep 22, 2020

I apologize that your experience at our property was less than pleasant. I would like to learn more about your stay, please reach out to the hotel directly so that we can connect.

3
Family Business Business

The noise coming from the rooftop was pretty loud in our room (22nd floor). We needed to ask to change our room. Our request was prompted attended.

By , from Chicago on Feb 25, 2020

Review comment responded on Feb 25, 2020

Thank you for your feedback. We have sent a message to the email on file, we would love to hear more about your stay.

5
Partner Couples

A quirky, Euro explosion that’s fun, innovative, and guaranteed to deliver a great stay whether it’s a weekend getaway or midweek retreat. Ridiculously comfortable bed, phenomenal location, and elevated onsite amenities make Virgin my new favorite go-to. Totally recommend!

By on Jan 11, 2020

Review comment responded on Jan 22, 2020

Thank you for your review!

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