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Comfort Inn Matthews - Charlotte

2.5 out of 5.0

Recent guest reviews

Clean rooms, great water pressure in shower, nice staff. Free breakfast was adequate and the area was kept clean. I would stay here again when in the area.

Nice hotel close to many shopping and eateries. On the main road so easy to get into the city of Charlotte.

Only one slight inconvenience, water/soda machine not working.

We stayed for three nights. The room was ver clean and the staff was very friendly and helpful. Only 15 mins fron the city of Charlotte.

Mary at front desk was great!! She made sure my room was ready for my early check in. I will be staying there again and letting others know it's a nice place to stay. Surrounded by all shops and eateries.

Needed a last minute place to stay and this hotel did a nice job. Friendly front desk, decent food and clean room.

My trip was awesome and my stay at the hotel was good..

Nice hotel, clean and comfortable.great price and location... I would stay there again and I highly recommend.

Room was good, beds very comfortable, staff outstanding. Breakfast was awesome if you didn't find something to eat then you were too hard to please. Location was close to everything the only bad thing and it was the traffic. When visiting family again this is the place we will stay. Weekend night staff was great helped me with my Wi-Fi.

The hotel is fine for a one or two night stay! Not the friendliest or customer service oriented front desk people!

The hotel was very good. My only complaint if you want to call it one was I could not check in till 3:00 p. m. If you had a early flight you had to wait for your room. The breakfast was very good and other than that I was very satisfied with my stay.

The hotel was everything that I had expected. Room was very clean, bathroom was cleaned, and I stayed cooled. I will stay here again when I travel through Matthews, NC.

Hot breakfast was very nice. Only complaint is the pool was kind of dirty.

The only complaint is the pool was dirty. Every thing else was great room was clean quite all we could've asked for.

Friendly staff, comfortable room. Pool could have been cleaner but all in all a. Good place to stay

From the moment we checked in the entire hotel staff was very pleasant and welcoming. They made sure all of our request (which weren't many) were accommodated to. The only suggestion is to have the maintanence redo the carpet or wash it because it looks run down & dirty when going up to the second floor from the lobby I wad afraid the tiles were going to collapse. Other than that it was a plant stay & awesome location!!

The hotel would have been OK if the manager could accommodate me due to room issues ( Odor Smell ) .. & then called me a lier ! I would defiantly not be staying here again !

Hotel was okay for price. It was a little outdated but room was clean with nice size TV. Staff was not as friendly as they could have been.

Recently renovated, this hotel's appearance exceeded my expectations. The staff members were all friendly and helpful. The hotel was pretty full but I only heard other guests when I was in the hall or in a common area. There are several restaurants and shopping options within 2 miles. The location has quick access to local highways and cut-through streets to quickly get into any part of Charlotte. Before you go, research alternate routes in and out of the hotel. The major highway (E Independence Blvd, Hwy 74) is very congested and under construction. But it is easy to avoid the gridlock if you plan ahead.

This is a very nice but basic hotel close to the major businesses in Matthews that out-of-towners come to meet with. It is in a nice retail development and the Mexican restaurant across the parking lot is very good.

1718 Windsor Crossing Dr. Matthews NC

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located within 2 miles (3 km) of Matthews Heritage Museum, Comfort Inn Matthews - Charlotte places you within a few miles (5 km) of Matthews Community Center. This 93-room hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center. It's in central Matthews and also within a 15-minute drive of Spectrum Center.


Dining

Start your day off right with a free hot/cold buffet breakfast offered each morning.


Rooms

Comfort Inn Matthews - Charlotte's 93 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with down comforters ensure a restful night. Other standard amenities include free long-distance calls, free local calls, and ironing boards.


Property features

At Comfort Inn Matthews - Charlotte, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include 2 meeting rooms, conference space, and a 24-hour business center.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Comfort Inn Matthews - Charlotte

Everyone (5) Couples (16) Business (10) Family (10) Other (6) Friends (3)
5

nice hotel convenient to restaurants.

Everyone

Clean rooms, great water pressure in shower, nice staff. Free breakfast was adequate and the area was kept clean. I would stay here again when in the area.

By , from Atlanta, GA. on Jun 4, 2017

Review comment responded on Jun 7, 2017

Hello Don, Thank you very much for the 5 star review! We are glad that you loved our hotel across the board. We are going under renovations to give the best. We hope you can come back and see us! Chet Patel GM

5

nice hotel

Everyone

Nice hotel close to many shopping and eateries. On the main road so easy to get into the city of Charlotte.

By , from Rome GA on Nov 7, 2016

Review comment responded on Nov 16, 2016

Hello William, Thank you very much for the perfect short and sweet review! We are glad that you had a great stay and that we met your expectations. We wish to see you soon! Chet Patel GM

5

comfortable bed, updated, clean!

Everyone

Only one slight inconvenience, water/soda machine not working.

By , from connecticut on Jun 6, 2016

Review comment responded on Jun 10, 2016

Hello Jane, Thank you for the perfect review! I am glad you had a great time at our hotel. I am sorry about the vending machine. I will call the company and report the problem asap as they are managed by a 3rd party. We wish to see you soon! Chet Patel GM

4

nice hotel close to a lot of shops

Everyone

We stayed for three nights. The room was ver clean and the staff was very friendly and helpful. Only 15 mins fron the city of Charlotte.

By , from Ulster Park NY on Mar 28, 2016

Review comment responded on Apr 1, 2016

Hello Donna, Thank you very much for the wonderful review! Happy to hear about your great experience. We wish to see you soon! Chet Patel GM

5

nice clean and comfortable room.

Everyone

Mary at front desk was great!! She made sure my room was ready for my early check in. I will be staying there again and letting others know it's a nice place to stay. Surrounded by all shops and eateries.

By on Feb 25, 2016

Review comment responded on Feb 29, 2016

Dear Valued Guest, We thank you sooo much for the wonderful review! We are glad that you had a great time and its a big compliment that from now on you are our loyal guest and you will be recommending our hotels to others. Our has been met!! We wish to see you again soon! Chet Patel GM

4

business trip

Singles

Needed a last minute place to stay and this hotel did a nice job. Friendly front desk, decent food and clean room.

By on Feb 4, 2016

5

wonderful trip

Families

My trip was awesome and my stay at the hotel was good..

By on Dec 8, 2015

4

family vacation

Families

Nice hotel, clean and comfortable.great price and location... I would stay there again and I highly recommend.

By on Dec 1, 2015

5

great value awesome breakfast

Couples

Room was good, beds very comfortable, staff outstanding. Breakfast was awesome if you didn't find something to eat then you were too hard to please. Location was close to everything the only bad thing and it was the traffic. When visiting family again this is the place we will stay. Weekend night staff was great helped me with my Wi-Fi.

By on Nov 4, 2015

4

met our needs!

Couples

The hotel is fine for a one or two night stay! Not the friendliest or customer service oriented front desk people!

By on Oct 30, 2015