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Comfort Inn Matthews - Charlotte

2.5 star property
Hotel in Matthews with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Comfort Inn Matthews - Charlotte

Lobby
Down comforters, pillowtop beds, desk, laptop workspace
Lobby
Business center
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1718 Windsor Crossing Dr., Matthews, NC, 28105
  • Place, Novant Health Matthews Medical Center
    ‪4 min drive‬
  • Place, Matthews Heritage Museum
    ‪4 min drive‬
  • Place, Spectrum Center
    ‪17 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(110 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(94 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Matthews

Located within 2 miles (3 km) of Novant Health Matthews Medical Center, Comfort Inn Matthews - Charlotte is within 3 miles (5 km) of Sportsplex at Matthews. This hotel has 93 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Novant Health Matthews Medical Center - 4 min drive - 1.9 miles
  • Matthews Heritage Museum - 4 min drive - 1.9 miles
  • Spectrum Center - 17 min drive - 12.4 miles
  • Bank of America Stadium - 18 min drive - 13.2 miles
  • Carowinds Theme Park - 23 min drive - 26.0 miles

Getting around

  • Charlotte Station - 20 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 30 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬6 min walk
  • ‪Krispy Kreme - ‬11 min walk
  • ‪Miki's Restaurant - ‬19 min walk

About this property

Comfort Inn Matthews - Charlotte

Hotel in Matthews with free breakfast and a 24-hour fitness center
Guests of Comfort Inn Matthews - Charlotte enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 15 years old are not allowed in the swimming pool or fitness facility.

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  • Pet friendly
  • Parking included
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Jan 25 - Jan 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from September to October.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Comfort Inn Matthews - Charlotte.

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Frequently asked questions

Is free cancellation available at Comfort Inn Matthews - Charlotte?

Comfort Inn Matthews - Charlotte provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Inn Matthews - Charlotte?

As of Jan 10, 2026, prices found for a 1-night stay for 2 adults at Comfort Inn Matthews - Charlotte on Jan 11, 2026 start from $79.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Comfort Inn Matthews - Charlotte?

This hotel is located in Matthews, close to Sportsplex at Matthews, Carolina Courts Indian Trail, and Extreme Ice Center. You'll also find McAlpine Creek Greenway and Independence Shopping Center within a short drive.

Is there parking available at Comfort Inn Matthews - Charlotte?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Comfort Inn Matthews - Charlotte feature a casino on the premises?

No, Comfort Inn Matthews - Charlotte doesn't have a casino.

Will I find an indoor pool at Comfort Inn Matthews - Charlotte?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from September until October.

What do couples enjoy most about Comfort Inn Matthews - Charlotte?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a seasonal outdoor pool and a 24-hour fitness facility.

Does Comfort Inn Matthews - Charlotte have a hot tub?

No, there isn't a spa tub at this hotel.

Does Comfort Inn Matthews - Charlotte feature a restaurant that includes a breakfast menu?

Comfort Inn Matthews - Charlotte offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Inn Matthews - Charlotte allow pets to stay for free?

No, pets aren't allowed at Comfort Inn Matthews - Charlotte though service animals are welcome.

Are there connecting rooms at Comfort Inn Matthews - Charlotte?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Comfort Inn Matthews - Charlotte?

The closest major airport to Comfort Inn Matthews - Charlotte is Charlotte-Douglas Intl. Airport (CLT), which is 19.4 mi away (30 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 27.1 mi away (32-minute drive).

Are there rooms with balconies at Comfort Inn Matthews - Charlotte?

No, there aren't any guestrooms with balconies at Comfort Inn Matthews - Charlotte.

Comfort Inn Matthews - Charlotte Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 535 out of 1089 reviews
Rating 8 - Good. 294 out of 1089 reviews
Rating 6 - Okay. 128 out of 1089 reviews
Rating 4 - Poor. 73 out of 1089 reviews
Rating 2 - Terrible. 59 out of 1089 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Stayed 1 night in Dec 2025

6/10 Okay

Kiara

Business traveler, Traveled with family
Liked: Cleanliness
None
Stayed 1 night in Oct 2025

8/10 Good

Erik

Stayed 1 night in Nov 2025

10/10 Excellent

Stephon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Maria

Stayed 1 night in Oct 2025

10/10 Excellent

Tena

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

6/10 Okay

Eleonora

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The gym is terrible. Equipment is broken, what few things are there. Blinds are broken. The hotel room itself smelled bad. Carpet was wet feeling.
Stayed 1 night in Oct 2025

10/10 Excellent

Forest

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Some difficult communication interaction. Breakfast hours too short and did not provide non pork meats
Stayed 4 nights in Sep 2025

10/10 Excellent

Shamir

Stayed 1 night in Oct 2025

8/10 Good

Nora

Liked: Cleanliness, staff & service, room comfort
The affordability was great for ehat we needed. Good location close to shopping & restaurants. The hotel was pretty clean overall but did smell q bit funny. Didn't ruin the stay at all though. The staff was friendly.
Stayed 2 nights in Oct 2025

8/10 Good

Kimberly

Traveled with family and small children
Liked: Cleanliness, staff & service
Comfortable, large rooms. Safe area. Staff very nice and helpful. Lots of shopping and dining options nearby.
Stayed 1 night in Sep 2025

10/10 Excellent

Chantay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Kimberly

Traveled with family and small children
Liked: Cleanliness
Room was big, beds comfortable. Needs update to brighten it up. WiFi didn’t work well. Otherwise, all good.
Stayed 1 night in Sep 2025

2/10 Terrible

Tion

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

noemi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
When we arrived, the room was dirty but they moved us to a new room right away. The new room was a headache. The AC kept turning off, the blow dryer didn't work and then the TV gave out. The employees tried to help but we eventually had to just deal with it. Luckily it was only a two night stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa, Bryans Road

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Pleasant staff Spacious/clean room with king bed Lots of shopping and restaurants in area
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Stayed 4 nights in Sep 2025

10/10 Excellent

Marites

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Heber

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times over the years and have always been happy with our stay. The only thing that needs to be improved on, is the Wi-Fi service. I your room is not close to the center of the building the Wi-Fi service is weak. Never been a big problem for me, but some repeaters for rooms on the end of the building would be helpful. The Mexican restaurant right next door is great. It is a short walk to the restaurant.
Stayed 2 nights in Sep 2025

10/10 Excellent

Merrell

Stayed 2 nights in Sep 2025

6/10 Okay

Diane

Stayed 3 nights in Sep 2025

6/10 Okay

Fokko

Traveled with partner
Wifi was very bad, we had to go outside to reserve our next stay, because in the hotel everything went wrong due to the bad wifi connection.
Stayed 3 nights in Sep 2025

6/10 Okay

gerry

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
rugs were old and scruffy. parts were down to bare bones. friends'rooms were not made up...
Stayed 2 nights in Sep 2025

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