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Comfort Inn Matthews - Charlotte

2.5 star property
Hotel in Matthews with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Comfort Inn Matthews - Charlotte

Standard Room, 2 Queen Beds, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace
Lobby
Free daily buffet breakfast
Seasonal outdoor pool
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1718 Windsor Crossing Dr., Matthews, NC, 28105
  • Place, Novant Health Matthews Medical Center
    ‪4 min drive‬
  • Place, Matthews Heritage Museum
    ‪4 min drive‬
  • Place, Spectrum Center
    ‪17 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(108 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(93 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Matthews

Located within 2 miles (3 km) of Novant Health Matthews Medical Center, Comfort Inn Matthews - Charlotte is within 3 miles (5 km) of Sportsplex at Matthews. This hotel has 93 rooms and welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Novant Health Matthews Medical Center - 4 min drive - 1.9 miles
  • Matthews Heritage Museum - 4 min drive - 1.9 miles
  • Spectrum Center - 17 min drive - 12.2 miles
  • SouthPark Mall - 18 min drive - 9.0 miles
  • Bank of America Stadium - 18 min drive - 13.0 miles

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬8 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Miki's Restaurant - ‬18 min walk
  • ‪Krispy Kreme - ‬8 min walk

About this property

Comfort Inn Matthews - Charlotte

Hotel in Matthews with free breakfast and a 24-hour fitness center
Guests of Comfort Inn Matthews - Charlotte enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 15 years old are not allowed in the swimming pool or fitness facility.

Similar properties

Property amenity
Fairfield Inn & Suites by Marriott Charlotte Matthews
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 1,009 reviews
$84 nightly
The price is $97
Dec 14 - Dec 15
Total with taxes and fees
Fairfield Inn & Suites by Marriott Charlotte Matthews

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,798 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 15 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from September to October.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Comfort Inn Matthews - Charlotte.

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Frequently asked questions

Is free cancellation available at Comfort Inn Matthews - Charlotte?

Comfort Inn Matthews - Charlotte provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Inn Matthews - Charlotte?

As of Nov 25, 2025, prices found for a 1-night stay for 2 adults at Comfort Inn Matthews - Charlotte on Nov 26, 2025 start from $79.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Comfort Inn Matthews - Charlotte?

This hotel is located in Matthews, close to Sportsplex at Matthews, McAlpine Creek Greenway, and Carolina Courts Indian Trail. Independence Shopping Center is also within a driving distance of 4.5 mi.

Is parking available on site at Comfort Inn Matthews - Charlotte?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Comfort Inn Matthews - Charlotte feature a casino on the premises?

No, Comfort Inn Matthews - Charlotte doesn't have a casino.

Will I find an indoor pool at Comfort Inn Matthews - Charlotte?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from September until October.

Is Comfort Inn Matthews - Charlotte good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a seasonal outdoor pool and a 24-hour fitness facility.

Are there hot tubs at Comfort Inn Matthews - Charlotte?

No, this hotel doesn't have a spa tub.

Does Comfort Inn Matthews - Charlotte feature a restaurant that includes a breakfast menu?

Comfort Inn Matthews - Charlotte offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Inn Matthews - Charlotte allow pets to stay for free?

No, pets aren't allowed at Comfort Inn Matthews - Charlotte though service animals are welcome.

Does Comfort Inn Matthews - Charlotte have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Comfort Inn Matthews - Charlotte?

The closest major airport to Comfort Inn Matthews - Charlotte is Charlotte-Douglas Intl. Airport (CLT), which is 17.3 mi away (24 minutes by car). Another top airport is Concord, NC (USA-Concord Regional), which is located 21.3 mi away (30-minute drive).

Are there rooms with balconies that I can book at Comfort Inn Matthews - Charlotte?

No, there aren't any guestrooms with balconies at Comfort Inn Matthews - Charlotte.

Comfort Inn Matthews - Charlotte Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 528 out of 1071 reviews
Rating 8 - Good. 289 out of 1071 reviews
Rating 6 - Okay. 127 out of 1071 reviews
Rating 4 - Poor. 68 out of 1071 reviews
Rating 2 - Terrible. 59 out of 1071 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Kiara

Business traveler, Traveled with family
Liked: Cleanliness
None
Stayed 1 night in Oct 2025

4/10 Poor

kenia

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and old. Where
Stayed 1 night in Sep 2025

8/10 Good

Capri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the cost. Property well maintained; staff were efficient and genuinely seemed to take pride in the job they were doing.
Stayed 5 nights in Sep 2025

10/10 Excellent

Israel

Stayed 2 nights in Aug 2025

6/10 Okay

Lisa

Business traveler
Liked: Cleanliness, staff & service, room comfort
Surface was excellent and the hotel was fairway clean. Good location. Our toilet was loose and needed to be repaired.
Stayed 1 night in Aug 2025

8/10 Good

Gustavo Federico

Stayed 1 night in Aug 2025

4/10 Poor

Kim

Disliked: Cleanliness, staff & service
We had a flood in our bathroom at 3:30am while we were sleeping. When brought to the the attention of the night attendant, he brought us several wash clothes to wipe it up! No mop and no assistance. There was popcorn pieces in the floor, hair in the bathroom floor and food particles in the desk chair. Very dissatisfied with this stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Devin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Best Hotel around
Stayed 10 nights in Aug 2025

2/10 Terrible

Maya

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was smelly and damp. The bathroom walls were moldy and the place was just awful.
Stayed 2 nights in Aug 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to shopping and restaurants rooms or clean. Air conditioning wasn't quite as cold as I would like it to have been. Staff was friendly and helpful. Would stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Winita, Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here
Stayed 1 night in Aug 2025

2/10 Terrible

Taylor

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible room, as soon as I walked in the room was musty spelling. Maybe even moldy one could say. I took a shower and within minute the tub started filling because the drain was clogged. By this time it was late. Went down for breakfast which was surprisingly decent actually. After heading back up to my room my key card was not working. Had to make my way back down to the front desk to have my card programmed. I also told the front desk person my shower is clogged and I would like to shower before I have ti leave in a little. He had no good response on how long or when maintenance would come help. And did not offer any other solution. Just shrugged it off. Needless to say, a terrible experience !
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

Joanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Good location for dinning and shopping.
Stayed 1 night in Aug 2025

10/10 Excellent

Franklin

Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My aunt reserved the room as I was coming into for my cousin's funeral. When I got to the hotel I was told that I couldn't check in until my aunt who was making funeral arrangements was physically present at hotel because room was in her name. I was given no option to get a room by person at desk so I booked one on hotels.com and received an immediate message from the hotel stating they would need a $200 deposit at check-in for incidentals. After much arrangement they let another family member that was also staying there use their card for my deposit. Once we got to the room I could tell housekeeping had straightened room but paid little attention to detail
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay ever! I will be back again! Thanks for everything.
Stayed 3 nights in Aug 2025

10/10 Excellent

Coride

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot
Stayed 1 night in Aug 2025

8/10 Good

Whitney

Traveled with family
Liked: Cleanliness, staff & service, room comfort

4 Stars

The room was spacious and the beds were comfortable. The hotel is a little older but was a nice stay.
Stayed 1 night in Aug 2025

6/10 Okay

Gus

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Upgrade

Was upgraded to the Presidential Suite. AMAZING!!!!!
Stayed 2 nights in May 2025

10/10 Excellent

C'Rique

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness and complementary breakfast.
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restay

Stayed 1 night in Aug 2025

8/10 Good

Vickie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet with several dining options nearby. Staff was friendly and helpful. Free breakfast was nice with a few different options. It would have been nice if bteakfast hours extended to 10 rather than stopping at 9.
Stayed 1 night in Aug 2025

2/10 Terrible

Freddie

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

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