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Hotel Las Palmas Cancun Centro

3.0 star property

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Photo gallery for Hotel Las Palmas Cancun Centro

Property grounds
Desk, iron/ironing board, free WiFi, bed sheets
Front of property
Family Room | Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

5.4 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
Calle Palmera 43,, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪3 min walk‬
  • Place, Las Palapas Park
    ‪6 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

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About the neighborhood

Cancun

Located in Downtown Cancun, Hotel Las Palmas Cancun Centro is adjacent to Mercado 23 and within a 10-minute stroll of Las Palapas Park. This 3-star hotel has 29 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Mercado 23 - 3 min walk - 0.2 miles
  • Las Palapas Park - 6 min walk - 0.4 miles
  • Benito Juarez Municipal Building - 9 min walk - 0.5 miles
  • Plaza 28 - 14 min walk - 0.8 miles
  • Plaza Las Americas - 5 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Subway - ‬5 min walk
  • ‪El Paisano Del 23 - ‬3 min walk
  • ‪La Suegra - ‬3 min walk
  • ‪KFC - ‬3 min walk
  • ‪Pizza Hut - ‬3 min walk

About this property

Hotel Las Palmas Cancun Centro

Hotel Las Palmas Cancun Centro features free WiFi in public areas and a TV in a common area. Free parking is included with your stay. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. This smoke-free hotel also has a garden.
Guests can expect free WiFi and 32-inch TVs with cable channels. Desks, free toiletries, and wardrobes or closets are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Las Palmas Cancun Centro
Hotel Las Palmas Cancun Centro Hotel
Hotel Las Palmas Cancun Centro Cancun
Hotel Las Palmas Cancun Centro Hotel Cancun

Frequently asked questions

Is free cancellation available at Hotel Las Palmas Cancun Centro?

Hotel Las Palmas Cancun Centro provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What's there to do around Hotel Las Palmas Cancun Centro?

This hotel is situated in Downtown Cancun within a 10-minute walk of Mercado 23 and Las Palapas Park. You'll also find Plaza Las Americas and Ultramar Ferry Puerto Juárez within a short drive.

Will I be able to park at Hotel Las Palmas Cancun Centro?

Yes, self parking is offered for free at the hotel.

Does Hotel Las Palmas Cancun Centro feature a casino?

No, Hotel Las Palmas Cancun Centro doesn't have a casino.

Is there an indoor pool at Hotel Las Palmas Cancun Centro?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Las Palmas Cancun Centro?

Couples will appreciate amenities like a restaurant, a bar/lounge, and a free daily breakfast at this hotel.

Does Hotel Las Palmas Cancun Centro have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Las Palmas Cancun Centro feature a restaurant that includes a breakfast menu?

Yes, Hotel Las Palmas Cancun Centro serves free continental breakfast each morning from its restaurant.

Does Hotel Las Palmas Cancun Centro allow pets to stay free of charge?

No, pets aren't allowed at Hotel Las Palmas Cancun Centro.

Does Hotel Las Palmas Cancun Centro have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Las Palmas Cancun Centro?

The closest major airport to Hotel Las Palmas Cancun Centro is Cancun Intl. Airport (CUN), which is 11.3 mi away (23 minutes by car).

Can I book a room with a balcony at Hotel Las Palmas Cancun Centro?

No, there aren't any guestrooms with balconies at Hotel Las Palmas Cancun Centro.

Hotel Las Palmas Cancun Centro Reviews

Reviews

5.4
Rating 10 - Excellent. 6 out of 25 reviews
Rating 8 - Good. 2 out of 25 reviews
Rating 6 - Okay. 5 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 11 out of 25 reviews

5.0/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

4.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wordt hotel in my life. Nothing like the pictures, dirty, Bad smell and unsafety
Stayed 6 nights in Mar 2026
Verified

6/10 Okay

Ma. Leonor

Liked: Cleanliness, staff & service, amenities
the location is not very safe
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

William

Disliked: Cleanliness, amenities, property conditions & facilities
The room was nowhere as depicted in the photos shown. It was the absolute worst hotel stay that I have ever had in my life. Breakfast was listed as included, however, apparently the location for breakfast was offsite, I would not know as I could not leave the place fast enough. The description listed as having a bar - not the case. A truly horrible experience
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Armando

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno no me dieron eso es una cueva de cubanos indocumentados algunos con aspecto de delincuentes no dejan descansar pasan con escándalo y gritería en el hotel nadie me hizo la limpieza
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención, muy limpio y lo recomiendo
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

christian

Disliked: Cleanliness, amenities, property conditions & facilities
Personale scortese. Pavimento sporco. Lenzuola sporche e dopo averle fatte sostituire le seconde erano anche peggio. Bagno sporco. La doccia non funzionava. Siamo rimasti 1 ora e poi siamo scappati. Nei corridoi il personale urlava e litigava. Il peggiore hotel che abbia visto
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Gonzalo

Liked: Cleanliness, staff & service
A equipenfoi muito gentil. O quarto e corredores cheiravam a cigarro. Nosso quarto não tinha cortina na janela nem tampa de vaso.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

DV

Liked: Property conditions & facilities
PREPARACION DEL PERSONAL QUE ATIENDE EL LUGAR
Stayed 4 nights in Oct 2025
Verified

8/10 Good

julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bien
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Omega

Liked: Staff & service, amenities, property conditions & facilities
Lo que no me gustó es que no hay estacionamiento dentro del hotel..ya que el carro lo tuvimos que dejar afuera.en la callé.. otro aspecto que no me gustó fue que el sanitario olía muy muy pero muy mal..estaba limpio siii..pero salía un horrible olor por el drenaje del lavamanos..sin embargo nos agrado el trato en la recepción.muy atentos y cordiales.. habitación limpia..
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Natalia

Disliked: Cleanliness, staff & service, property conditions & facilities
Pésimo trato hacia los clientes
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Josue

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cesar Andrade

Stayed 2 nights in Feb 2026
Verified

6/10 Okay

jasmine

Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Christina

Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Duke

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jael

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Herlin

Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Cecilia

Stayed 3 nights in Nov 2025
Verified

6/10 Okay

brahayan augusto

Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Fredi Enrrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025