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Beach House Maya Caribe by Faranda Hotels

2.5 out of 5.0

Recent guest reviews

Was not clean also had bags in the rooms also had mold on the walls service was not good at all.

For me, this hotel was a little too isolated from the Centro Cancun where you can find all the cheap eats but my girl friend and I had a blast here. Only there for one night, on the day of our checkout, we enjoyed the hotels awesome pool and beach. For someone who is an avid swimmer I was able to get my routine 30min lap swim in. Not the biggest pool, but really clean and great for laps! The hotel let us leave our bags in the main lobby which was nice but didn't allow for a late checkout! Most hotels give you at least a 1/2 hour. However, despite the no late checkout my gf I enjoyed snorkeling on their beach and viewing the local fish. Very nice not having to go far. The room itself was clean but small. The a/c worked well, but the other reviews were correct when they said there are few "English" channels but that didn't bother us. The room was a bit crammed, but the view outside was worth it. We could see the pool and ocean from where we were. The hotel had plenty of cabanas by the pool and ocean to enjoy!

I booked this hotel here 2 hrs before I arrived. After spending 10 mins to find reception next door at dos playas, the receptionist said that there were no rooms available, but I already prepaid. He then asked me to send him the reservation via e-mail. I requested wi-fi access and he balked at me. He then stared at my confirmation e-mail for 15 mins with no information. Finally, he said that he could give us a room, but I would have to provide my credit card guarantee until he can confirm it the next day. Not a big deal, but why could he not explain that to me 30 mins ago. He gave us 1 key card, and I asked for 2 more, he refused... seriously? 1 hr after arriving at the location, we finally saw our tiny room. The room was kind of clean but the beds were poor and the AC made a bang every time the compressor came on. I would not recommend staying here unless your budget is very tight.

This place is terrible, the room is not even close to clean and there are no amenities. The room had an old ceiling fan and a very old AC which was barely able to fill the very small room we had been put. For the 100 USD per day it is not worth it. Add another 50 USD and you can get a very comfortable room at Presidente Intercontinental.

Blvd. Kukulcan KM.6, Zona Hotelera Cancun QROO

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