Front desk people or a very pleasant it what is a very clean facility. The parking was very accessible an clean
Friendly and courteous staff. Very clean common areas and rooms.
My wife and I usually have pleasant things to say about every Hampton Inn we’ve stayed at. However, our stay at this particular one will permanently alter our future thoughts and slightly ruined Hampton inn’s reputation for us. Breakfast is now only a grab and go bag with a bottle of water and a bagel, and there is no coffee available in the lobby, something that was different from a HI we stayed at a week before in NY. The room was dirty, with dust all over the bathroom door giving my wife allergies. The room was not vacuumed well. The walls are paper thin and we were able to hear the complete conversation of the family in the room next to us. Logistically, the hotel is difficult to arrive at from the highway. You need to take a quick left on the off ramp or else you’ll be navigating the whole neighborhood trying to find a way to get to the parking lot. It is about 25 minutes from Salem, (if that’s why you’re visiting) which I realized is almost about as far as Revere or North Boston so you’d probably be better off getting a hotel somewhere around there.
The hotel is very nice and clean. I was not crazy about the location, a lot of traffic and the hotel was not the easiest to get to from Salem.
Pool was closed and the jacuzzi plus not serving breakfast yet we didn't get housekeeping either other than that room was comfortable sheets felt like silk we slept really good not a lot of channels on TV
The interior lock for my bedroom was broken, the bathroom door would not lock, and I found ticks in my bedroom. Photos are provided on Yelp!
Clean modern hotel, very friendly and helpful staff . Good location
No fan or vent in the bathroom. So after a few days the room smelled musty. Alot of chemicals used, so its sanitized, but smell is overbearing. Staff used febreeze in elevator. Rug should be in elevator because of pool.
Very clean. Easy checkin, nice beds, would stay again if in the area.
Everything was fine, but they were going through some remodels of the common area. We did not sleep well, couldn't decide if it was the mattress or just us, though the mattress itself seemed good.
Enjoyed my stay. Really helpful staff and knowledgeable. Would stay again or recommend to friends.
My experience was excellent with 1 exception. I came back to hotel 1 evening about midnight and the entrance doors were locked. I used my room key to gain entrance. I took about 10 steps into the lobby area and turned to see that entrance doors were still in the open position. The doors then closed and coming through the back patio doors was a man and he asked me "what was looking around for" I told him the doors hesitated to close was the reason. He told me I should go to my room! I told him to mind his own business as I was a guest in this hotel. I then noticed he had a name tag on his jacket on it was written "Alphonso night auditor"..I then told him I thought he was rude and should not be speaking to guests so insultingly. I reported him when checking out but am sure nothing will be done.The front desk was ambivalent when I stated what had happened.
The staff was friendly, courteous and very helpful.
Upon entering my room, the inside door handle came off. I brought handle to front desk, clerk stated she would be right up to fix door. Never came up. Called down at 11 p.m. because I could not get out of room. For 5 minutes no one answered then she yelled at me because I couldn't get out.
Staff was very clean and helpful. Received complimentary breakfast with our stay which was very good.
On a weekend in Peabody for a wedding, the wife and I stayed at the Hampton Inn. It was clean and perfectly satisfactory. The cookies at check in were delicious. Navigating the highway in front of the hotel was irritating. Other than those things nothing was fabulous or horrible. Perfectly satisfactory.
Located 2.9 mi (4.7 km) from Breakheart Reservation, Hampton Inn Boston/Peabody is within a 10-minute drive of other popular attractions like Glen Magna Farms. This 120-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM.
All 120 rooms provide sofa beds, coffee makers, and free local calls. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Safes and ironing boards are also standard.
At Hampton Inn Boston/Peabody, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
Front desk people or a very pleasant it what is a very clean facility. The parking was very accessible an clean
Thank you very much Melissa! I am delighted to know that you found the hotel, amenities and accommodations impeccable. Our pride and joy is providing ample and enthusiastic hospitality to ensure all of our guests feel special. We will certainly let all of our team know how much you appreciated their assistance – that will make their day! Thank you again for your feedback and we look forward to your next visit!
Friendly and courteous staff. Very clean common areas and rooms.
Hello and thank you for your review of your recent stay. Staying in our hotel is an experience that is unparalleled and we certainly strive to ensure our guests always feel comfortable and relaxed so we are pleased that our staff was very courteous and caring. Our goal is to consistently deliver a memorable experience to our guests so I am delighted that you felt safe in our very clean and impeccably maintained Hampton Inn Boston Peabody. We hope to welcome you back very soon. Kind regards, Serkan A., AGM
Hello! We appreciate you spreading the love in the form of your five-star review and we hope that your treasured Hampton Inn Boston Peabody experience can be repeated in the months and years ahead. We invite you to be in touch if we can assist in planning your next Boston Peabody retreat. Regards, Serkan A., AGM
My wife and I usually have pleasant things to say about every Hampton Inn we’ve stayed at. However, our stay at this particular one will permanently alter our future thoughts and slightly ruined Hampton inn’s reputation for us. Breakfast is now only a grab and go bag with a bottle of water and a bagel, and there is no coffee available in the lobby, something that was different from a HI we stayed at a week before in NY. The room was dirty, with dust all over the bathroom door giving my wife allergies. The room was not vacuumed well. The walls are paper thin and we were able to hear the complete conversation of the family in the room next to us. Logistically, the hotel is difficult to arrive at from the highway. You need to take a quick left on the off ramp or else you’ll be navigating the whole neighborhood trying to find a way to get to the parking lot. It is about 25 minutes from Salem, (if that’s why you’re visiting) which I realized is almost about as far as Revere or North Boston so you’d probably be better off getting a hotel somewhere around there.
Hello Bernie, Your stay experience is of the utmost importance to us and therefore I apologize that it did not echo the perfection we desired for you. We will investigate where our housekeeping service failed. We are abiding by local regulations as well as brand guidelines and therefore at this time, unfortunately, we are not able to offer our delicious, expansive complimentary breakfast. I do apologize for any inconvenience and we too, are anxious to get past the Coronavirus and return to exceeding our guests' expectations. I hope you will give us an opportunity to show you your stay was an anomaly. Please come see us again! Best, Serkan A., AGM
Hello! We are very proud of our attentive and well-trained staff who love pampering our guests. We will share your kind comments with them in appreciation of their exemplary service. We strive to provide each guest with a tailored experience, and we appreciate you highlighting the positive aspects of your stay. Best, Serkan A., AGM
The hotel is very nice and clean. I was not crazy about the location, a lot of traffic and the hotel was not the easiest to get to from Salem.
Thank you for your review. We strive to provide excellent service and accommodations to each of our guests with hopes of surpassing all guest expectations. We always pride ourselves on being able to provide an environment in which our guests can relax and truly feel special. We thank you for your patronage and sincerely look forward to hosting you comfortably again in the not too distant future.
Pool was closed and the jacuzzi plus not serving breakfast yet we didn't get housekeeping either other than that room was comfortable sheets felt like silk we slept really good not a lot of channels on TV
Hello Nina, I’m delighted you enjoyed your accommodations and outstanding service during your stay with our Hampton Inn Boston/Peabody! We understand the importance of quality sleep and rejuvenation to be your best self. We also have a very special team of talented individuals who are genuinely interested in making your stay luxurious and carefree. It is regretful however that our pandemic response has served to limit some of our amenities and we too, are hopeful to quickly include these in our offerings very soon! Thank you for your high accolades. We hope you will travel our way again, soon! Regards, Serkan A., AGM
The interior lock for my bedroom was broken, the bathroom door would not lock, and I found ticks in my bedroom. Photos are provided on Yelp!
Clean modern hotel, very friendly and helpful staff . Good location
When looking for a comfortable experience with personal touches designed to create a memorable experience, our Hampton Inn Boston Peabody team has a unique way of delivering this level of hospitality. I appreciate you sharing your review, and I would be so pleased to know we’ll get the pleasure of welcoming you back very soon. Regards, Serkan A., AGM