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Recent guest reviews

Beautiful cabin in a beautiful setting. Perfect place for our honeymoon! Strongly recommend!

I liked the wood for place. I didn't like the bed or the carpet.

It was great and very convenient . It was eithon ealking distance for the billsge. Roo.s are a bit datef but very wuaint and we loved the jetted tubd6

Only complaint walls are thin and in the middle of the night

Dirty, hairs all over the bed and box spring from clearly different people and animals. The room was tiny with only a sliding glass door which did not seem very secure. It looks like a bunch of crackheads live in this area. No air conditioning. Unfortunately we immediately went back downstairs to try to make arrangements with the front desk or perhaps another room but to no avail. We had to leave and stay in another hotel in town. And I have traveled all over the world.

The good thing first, the motel staff was excellent and very helpful. This is a very old motel in need of a lot of work. The hotel smells like a very old house, nothing bad, just that old house smell. The main problem with my room was the matress, it was the worst matress I've ever tried to sleep on. The area where my butt was had a major indent like the mattress had the padding cut out (on both sides). I could get by with everything else but not being able to sleep on the matress was too much. I don't want to pay $125 a night to sleep on the floor. If the matress was acceptable, I would rate the room ok and the staff as great, which they definitely were! I would probably spend a little more money next time and try a different motel.

A few notches above sleeping in your car unless you have a motorhome. There is a very rustic feel to the entire hotel, from the bounce in the steps to the lobby to the overall dated appearance of the exterior and rooms. The walls are thin but nothing compared to the noise when the public works department decided to dig up the road in front of the hotel utilizing very loud hammer/guillotines and huge floodlights pointed at the room window from about 12AM to all day! A full refund or credit voucher for a future nights day would've been nice but did not happen.

The staff was genuinely kind and very helpful. Rooms where a good size with plenty of room for our kids to play and sleep

My wife and I were very pleased; floral and cute decor, huge room with fireplace and nice spa, friendly and helpful management. It was an excellent value.. definitely a do-over!

Good i did not see a lot of workers but it was nice friendly but old place but excellent i will come back for sure only that i expected a cabin like the pictures not a room and i saw cabins there but inside the parking lot all cabin suppose to be around trees and give some space from people, too close from cabin to cabin anyways overall good

Wonderful front desk staff. Upgraded us to a darling cabin tucked away in the back. Would definitely come back!

It was just alright. Nothing special. Enjoyed it with my wife. They offered a way better price to someone for better room infront of me.

I thought we had reserved a cabin so when we got there we had to upgrade of course with more money, the front counter lady was not friendly, actually made us wait for her to finish her personal conversation with someone before she helped us check in. The rooms were smaller than they looked and needed MAJOR redecorating.

I took my girlfriend here for her 50th birthday! I must say it was a bit surreal as this property is a hotel, motel and spa cabins to rent all nestled in the pines! We were greeted by the owner who is a very lovely lady who upgraded us when she found out it was a birthday trip! The room we got was very nice, but we were hoping for one of the cabins! We asked to switch and NO PROBLEM! While its a 2-3 star property which needs some TLC, my girlfriend LOVED the whole experience, and that's what I wanted, to make her happy!

This is nice experience thanks!! I'm going recommend

My family and I were looking forward to a wonderful Fall weekend of relaxation and photography. We checked in with no problems and the young lady at the front desk was beyond pleasant. We got to our room (which was outdated) but clean and we were looking forward to unpacking and head to the lake. We noticed that we could hear the tv in the next room but were not too bothered with it. We made it a point to make sure that in the evening our tv would not be loud due to the thin walls. We were pleasantly tired after a full day and looked forward to rest as we were getting up early in the morning to photograph. By midnight we were all asleep. That is when the 7 hour party started in the next room. This included smoking (cigarettes and weed), which we could smell. We thought it would end soon because we figured the people were just winding down after a long night; but after 2am it was horrible. At least 10 people were in and out if that room and now you could tell the party included drugs by the increased hyperactivity. There was banging against the walls from them doing things I didn't want to hear and unfortunately our kids heard. There is no one in the office to complain to after 2am. By 7am I had maybe got an hour of sleep and not even full sleep. I had to drive that day and also had to get up to go photograph. I went to the front desk to complain and was told that these things happen -its Octoberfest and that I could have some coffee and we could have an extra 2 hours so we could sleep. We didnt want to have to sleep -we were suppose to be up and ready for our day. There was no sympathy for my family. And the people were not told anything even that morning when I went in. Our day was ruined. We ended up with a load of coffee and just went home as soon as we could. I called back the next week to talk to someone but was told to call back and speak with a certain manager (I was told that the people next door ruined the room). It took about a week and a half. When I got a hold of her She seemed very apologetic. We asked if there was anything they could do for us seeing that our night was ruined and we couldn't go to the front desk in the middle of the night. She said she would have to ask the owner. I had to call back several days later just to be told the only thing they would do is give a 10% discount. This was not a cheap room >$120. I was told this is a party town by one staff member. That is unacceptable that an owner would not care about the well being of their patrons. Or to just be told "you can have some coffee". The manager was nice but when you have an owner who doesn't care about the people who are paying to keep their business running then there is a problem. We will never stay there again and anyone should think twice about it as well. This owner does not care about taking your money and then not caring when you have a legitimate complaint. We found that there are other reviews similar to ours about the owner not caring.

Big Bear Blvd Big Bear Lake CA

Hotel highlights

  • Walking distance to Big Bear Marina
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

Big Bear Marina is a short stroll from Black Forest Lodge And Cabins, and other popular attractions like Alpine Slide at Magic Mountain are within a mile (2 km). This 40-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a spa tub.


Rooms

Guests can expect to find TVs and stay connected with free WiFi. Limited housekeeping is available.


Property features

Guests of Black Forest Lodge And Cabins enjoy a spa tub, free WiFi in public areas, and a meeting room. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a business center, a seasonal outdoor pool, and barbecue grills.

Room options

Studio

1 Queen Bed | Sleeps 2

Studio

1 Queen Bed | Sleeps 2

Studio

1 Queen Bed | Sleeps 2

Studio Suite

1 King Bed | Sleeps 2

Guest reviews for Black Forest Lodge And Cabins

Everyone (10) Couples (51) Family (16) Other (7) Friends (1)
5
Everyone

By on Dec 10, 2019

Review comment responded on Dec 11, 2019

Thank you for your feedback. Please come stay with us again.

5
Everyone

By on Aug 12, 2019

Review comment responded on Aug 14, 2019

Thank you for your response. Please come back and stay with us again soon!

5
Everyone

By on Aug 3, 2019

Review comment responded on Aug 4, 2019

Thank you for your feedback. Please come stay with us again soon!

5
Partner Couples

Beautiful cabin in a beautiful setting. Perfect place for our honeymoon! Strongly recommend!

By on May 7, 2019

Review comment responded on May 7, 2019

Thank you so much for your feedback. Please come stay with us again anytime.

4
Everyone

By on Apr 8, 2019

Review comment responded on Apr 9, 2019

We appreciate your feedback. Please come stay with us again soon!

3
Partner Couples

I liked the wood for place. I didn't like the bed or the carpet.

By on Feb 17, 2019

Review comment responded on Feb 18, 2019

We thank you for your feedback.

5
Everyone

It was great and very convenient . It was eithon ealking distance for the billsge. Roo.s are a bit datef but very wuaint and we loved the jetted tubd6

By on Oct 1, 2018

Review comment responded on Oct 1, 2018

Thank you for your feedback. Please come back anytime

4
Everyone

Only complaint walls are thin and in the middle of the night

By on Sep 25, 2018

Review comment responded on Sep 28, 2018

We have addressed these issues directly. We appreciate your feedback.

1
Everyone

Dirty, hairs all over the bed and box spring from clearly different people and animals. The room was tiny with only a sliding glass door which did not seem very secure. It looks like a bunch of crackheads live in this area. No air conditioning. Unfortunately we immediately went back downstairs to try to make arrangements with the front desk or perhaps another room but to no avail. We had to leave and stay in another hotel in town. And I have traveled all over the world.

By , from los angeles, ca on Jul 13, 2018

Review comment responded on Jul 24, 2018

We have addressed these issues. Thank you for your feedback.

2

great staff at a very old motel....

Everyone

The good thing first, the motel staff was excellent and very helpful. This is a very old motel in need of a lot of work. The hotel smells like a very old house, nothing bad, just that old house smell. The main problem with my room was the matress, it was the worst matress I've ever tried to sleep on. The area where my butt was had a major indent like the mattress had the padding cut out (on both sides). I could get by with everything else but not being able to sleep on the matress was too much. I don't want to pay $125 a night to sleep on the floor. If the matress was acceptable, I would rate the room ok and the staff as great, which they definitely were! I would probably spend a little more money next time and try a different motel.

By , from So-Cal on Aug 24, 2017

Review comment responded on Aug 26, 2017

Thank you for your honest review Scottie , truly sorry you didn't feel satisfied with your bed , we are working on many of our rooms , we hope to maybe see you back in one of our other rooms for a better experience .

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