Facility was clean. Great location. Rooms were a bit small.
Loved the bar downstairs. Located near a lot of stores and restaurants. Clean hotel and very quiet. We received a WELL and much needed rest!
Clean, spacious There is a small fridge and microwave Staffs is helpful l
The only good thing is the location. For the price I was expecting a better hotel. I found food (old pizza) in the microwave. Also I went to the pool and it was Gross! The water was dark green so I decided not to getting in. I am not picky but this is not acceptable. No one from the hotel, the next day apologize about the food in the microwave or give any type of complementary like maybe a breakfast or something. Long story. Never again.
I like that is close to the mall and shopping centers.
It was good, very clean and nice and quiet. I enjoyed my stay.
Hotel was above our expectation. Clean, comfortable and welcoming. We stayed for 1 night but we loved it.
Everything about this hotel and our staff were nice- except the modular sofa. Every section of this sofa was stained...and not knowing what these stains were, we didn’t set anything on them or sit on them ourselves. So we sat on the bed or office chair. Not terrible convenient when putting on shoes and such.
Once a month I come to this location for meetings - always treated well and always clean
The staff was amazing , very accommodating and helpful. They carried a heavy level of professionalism & courtesy. The room was everything I seen in the pictures plus more. Comfortable , clean & well equipped for a great stay. I will be taking many more trips to gaithersburg and will always stay here. The prime location and easy access was also a plus for me. They want 50 characters and won't let me stop till I do so , I guess I'll keep typing till they say its enough. Still not enough , amazing hotel though. .........omg will it end this is gettting annoying , I'm trying to give a great brief review of my stay that's all . I recommend the hotel. I don't know what else to say. What more do y'all want. Oh sams club is across the street, but do not eat at the Buffalo Wild Wings , CVS up the road is 24 hours which comes in handy when you arrive late but need a few things . Sams club should extend theirs hours, closing at 8:30 is not normal for a store that big
We had a Chinese tour bus tour that started at this location. Hotel was clean and nice. A bit pricy for the location.
SUCH AN AWESOME PLACE TO STAY. WI WOULD RECOMMEND ANYONE VISITING GAITHERSBURG MARYLAND AREA TO STAY.
Sticky spot on the carpet. Hair dryer had lots of hair and some slimy substance all over it. Toilet did not flush everything - took many times to get rid of #2. Coffee maker had only one regular and one decaf - does this make sense for a double? Bacon on breakfast buffet was strange - opted for the greasy sausage instead. And this morning the Internet password changed for no apparent reason. On the bright side, the staff was friendly and the AC worked great. Room was quiet. Bed was reasonable.
It was all bad from the start and the "recovery" was even more disappointing!! I had no air conditioning so I called front desk and they sent up maintainence. He fumbled around with thermostat but to no avail... Then he opened up ceiling compartment in bathroom and started vacuuming out water in A/C drainage pan -- a gallon of nasty water came down from ceiling all over my toiletries and the floor -- He then took my towels and started to wipe up and said it would be fine. Then the manager came to my room with a "ree buffet breakfast coupon to make "it right". Oh my God! I'm a "very" frequent flyer and business traveler... Straying in hotels 30 weeks per year and this was the first and last time I'll stay at holiday inn.
Just need a place for overnight, so didn't do much more than sleep. The front desk receptionist, Cira, was very nice and helpful. Gave us a map and information about nearby food/shopping area on a lake. If you are allergy sensitive, note that this hotel uses bath and body works products that are very strongly scented, so bring your own or check with the front desk to see if they have alternatives. No complaints, would stay here again.
The location was Great!!!! The room was average. The bathroom was horrible. The toilet barely flushed. The sink drained slowly. The bathroom wasn't cleaned all that well. I didn't expect perfection but at least cleanliness.
The staff was great and made us feel welcome after a long car ride with two quesy kids. The kids liked their welcome bags with some goodies. The kids ate free at the breakfast buffet which was nice. We will definitely come back. The location is very close to our relatives' house. They also loved the gift shop.
Lovely relaxing getaway, after a long day about. Enjoyed every minute.
Lake Forest Mall is a short stroll from Holiday Inn Gaithersburg, an IHG Hotel, and other popular attractions like Montgomery County Agricultural Fairgrounds are within a mile (2 km). This 301-room, 3.5-star hotel has a restaurant, an indoor pool, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served each morning for a fee.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other amenities include refrigerators, microwaves, and coffee makers.
Guests of Holiday Inn Gaithersburg, an IHG Hotel have access to an indoor pool, a gym, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and free newspapers.
Facility was clean. Great location. Rooms were a bit small.
Loved the bar downstairs. Located near a lot of stores and restaurants. Clean hotel and very quiet. We received a WELL and much needed rest!
Clean, spacious There is a small fridge and microwave Staffs is helpful l
The only good thing is the location. For the price I was expecting a better hotel. I found food (old pizza) in the microwave. Also I went to the pool and it was Gross! The water was dark green so I decided not to getting in. I am not picky but this is not acceptable. No one from the hotel, the next day apologize about the food in the microwave or give any type of complementary like maybe a breakfast or something. Long story. Never again.
I like that is close to the mall and shopping centers.
It was good, very clean and nice and quiet. I enjoyed my stay.
Hotel was above our expectation. Clean, comfortable and welcoming. We stayed for 1 night but we loved it.
Thank you so much Mr. Alan for choosing to stay with us during your visit to the Gaithersburg area. We appreciate you taking the time out to share your experience with us and giving us feedback from your recent stay. We are very pleased to hear the hotel was above your expectations. We hope you were able to relax and unwind during your stay in our clean & comfortable bedrooms. We are looking forward to your return. Best Regards, Jagpreet Kaur
Everything about this hotel and our staff were nice- except the modular sofa. Every section of this sofa was stained...and not knowing what these stains were, we didn’t set anything on them or sit on them ourselves. So we sat on the bed or office chair. Not terrible convenient when putting on shoes and such.
Thank you for choosing to stay with us while visiting the Gaithersburg area. We highly appreciate you taking the time out to give us a 4 star review and sharing your experience with us. We are pleased to know you had nice stay with us; however, we do apologize for the inconvenience you encountered with the stains on the sofa. Thank you for bringing this to our attention as this is not up to our normal standards. We will certainly discuss it with the Team and take proper actions for improvement. We hope you will come back again to give us another opportunity to serve you again in near future. Thank you, Jagpreet Kaur
Thank you for choosing our hotel while in Gaithersburg. We are very thankful for your rating of 5 out of 5!!! We are very pleased you had such a relaxing stay. We look forward to seeing you again soon!