The location of the property was good & liked the amenities in the room.
Convenient location, very clean and everything in good condition. Only objection is that our room was facing the street side and traffic noise was somewhat annoying during the night.
I was very disappointed about how Towneplace Suites and Orbitz handled a cancellation mishap. I attempted to cancel my reservation for the 30th and 31st on Thursday the 28th through Orbitz but for whatever reason it must not of gone through as neither Orbitz nor Townplace Suites has record of this. This was a work related trip for my spouse and was not for leisure and had to be canceled due to illness. Due to covid out of respect for staff, guests and staff laws we choose to cancel and not go. Since the cancellation request did not go through our account was charged 408$ total and neither Townplace or Orbitz will budge on refund nor offer even a partial refund. This was very disappointing as a frequent traveler to Bend, OR I know I will not be making reservations at this hotel again.
It was clean, great location and the staff was friendly! We will stay here again!
quiet, clean, convenient to skiing. great breakfast.
Nice facility. Food needs help. Comfortable lobby seating would be a great addition
All good here couldn’t be happier with the hotel and staff.
The rooms seem poorly desinged so that to watch TV you have to be in bed a turn your head 90 degrees.Very uncomfortable. Room was very small. Staff was very understanding and pleasant
It was a nice clean and friendly stay the only draw back was that it is out away from most of the city and could easily get lost trying to find the location. The beds were too soft for me. Bad back made it a painful wake up.
The night management was great. She responded to my call on a barking/whining dog that was left behind by the owner. She just took the pooch to the front desk and took care of him until the owner returned. Problem solved. Very clean and surprisingly a good for a 2 star hotel [...] Was more like a 3 star.
This hotel was very quiet, family friendly, and the room was furnished so that you wouldn't have to leave to dine. There was a kitchenette, complete with all pots/pans, a refrigerator, and a sink to do dishes. Although we ate out, we could envision the room being very comfortable as a place to return from a long day of skiing. The pool and fitness center were great, and we walked to a brew pub across the street for dinner.
Located in Southern Crossing, TownePlace Suites Bend Near Mt. Bachelor is within a mile (2 km) of popular sights such as Les Schwab Amphitheater and Old Mill District. This 71-room hotel has free breakfast along with conveniences like a 24-hour fitness center and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
All 71 air-conditioned rooms feature kitchenettes with refrigerators, microwaves, stovetops, and dishwashers. Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and memory foam beds with premium bedding ensure a restful night. Coffee makers, free weekday newspapers, and free local calls are also standard.
TownePlace Suites Bend Near Mt. Bachelor offers a 24-hour fitness center, a spa tub, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and a seasonal outdoor pool.
The location of the property was good & liked the amenities in the room.
Convenient location, very clean and everything in good condition. Only objection is that our room was facing the street side and traffic noise was somewhat annoying during the night.
Thank you for staying with us! Hope to see you next time you visit you visit Bend.
I was very disappointed about how Towneplace Suites and Orbitz handled a cancellation mishap. I attempted to cancel my reservation for the 30th and 31st on Thursday the 28th through Orbitz but for whatever reason it must not of gone through as neither Orbitz nor Townplace Suites has record of this. This was a work related trip for my spouse and was not for leisure and had to be canceled due to illness. Due to covid out of respect for staff, guests and staff laws we choose to cancel and not go. Since the cancellation request did not go through our account was charged 408$ total and neither Townplace or Orbitz will budge on refund nor offer even a partial refund. This was very disappointing as a frequent traveler to Bend, OR I know I will not be making reservations at this hotel again.
Hello again, I hope you received the voice mail I left you. As stated on the message we were sold out on that evening and could have sold your rooms to another traveler. I wish we knew you weren't coming! I am very sorry that you experienced technical difficulties with the Orbitz website. I would suggest calling the hotel or Orbitz next time, especially since you didn't received a cancelation email.
Thank you for staying with us,
It was clean, great location and the staff was friendly! We will stay here again!
Thank you Linda, we appreciate you staying with us and hope to see you again soon.
Thank you for staying with us, if there is something we can work on to make your next stay more enjoyable. We would love to hear it.
quiet, clean, convenient to skiing. great breakfast.
Thank you for staying with us, we are excited about the ski season this year and hope to see you again.
Nice facility. Food needs help. Comfortable lobby seating would be a great addition
Thank you for staying with us and for taking the time to let us know. Hope to see you again soon.
All good here couldn’t be happier with the hotel and staff.
Thank you Michael,
The rooms seem poorly desinged so that to watch TV you have to be in bed a turn your head 90 degrees.Very uncomfortable. Room was very small. Staff was very understanding and pleasant
Thank you,