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Recent guest reviews

The room was not clean, filthy carpet, ripped chair, paid more for river view room, multiple piles of dog poop outside room. Bed linens very wrinkled, did not look clean. Was able to switch rooms but was very disappointed. Expected nicer accommodations for Shilo's reputation.

Carmen at the front desk was helpful and efficient but it rather went downhill from there. While it is located right next to the river and has a small deck, the outside light cannot be turned off to enjoy the evening stars privately. There was no breakfast buffet as advertised- apparently due to covid and the onsite restaurant is closed. A voucher for breakfast offsite would have been nice. There was no booklet in the rooms to explain where things are etc. We were in the farthest building away and the pool was several buildings away- making a cold hike in a swimming suit. There is traffic noise and unexplained crashes and thumping in the night. The refrigerator in the room needed defrosting and the door to the freezer was frozen shut. The price was good but all in all will not be staying there again.

Our room was dark (only had one light so we had to remove the lampshade) but I liked that it had two sinks and a big refrigerator. The best thing was the indoor pool and 2 hot tubs as well as a sauna, fitness room, and steam room in a recreational comples that was open till 11pm. In the morning, I enjoyed the outdoor pool too.

This was absolutely the WORST hotel we have ever stayed in. Dirty, no help. Poor guy at front desk had only been there 3 weeks and was expected to handle a full hotel. Pool was filthy. Hated that families with children were swimming it. Saw no pool maintenance people so who knows what condition the water was in. A pile of dirty sheets left on the landing for the two days we were there. Felt very sorry for the people who were cleaning the rooms. Over worked. Carpets torn on stairs. Lawsuit waiting to happen. It is clear the Siloh Inn collects the money and does not spend it on their people or keeping up their facilities. This pandemic does not excuse their behavior.Stayed at another hotel for 4 days after this experience and it was clean and well maintained. They even redid much of their hotel during the months they were closed. I give this hotel a F and NO stars!!

We came on an extremely hot day, and the air conditioning worked beautifully. It had a small balcony looking out onto the river behind which was lovely. BUT. What we didn't like was that our room was never fully serviced. There was shampoo in the shower that was left over from people who stayed in the room. There was no liner in the waste basket, 4 dead flies on the window sill, and our bed only had a flat sheet on it. No fitted sheet, no blanket, no pillow case. We were highly disappointed in the lack of service to the room

Staff were rude, took 20 minutes before someone came to check us in. No towels in room, then brought us obe towel and a bath mat. Not enough staff.will never stay here again.

It's a good location if you don't need to be downtown, love being on the river for a reasonable price. Normally good amenities and proximity to shops/restaurants. Covid has things a bit turned around (no breakfasts and pool/hot tub closed), but - it is what it is. Other hotels have found ways to mitigate for CoVid, but - I know it's more resource intensive to accommodate at the same levels, so........ still a good stay.

I've been staying here for 20 yrs. Never again my last few trips where bad, change of management is what I heard. I made reservations in Sept. For Spring break. An executive suite with a kitchenette.What they gave me was a room that the receptionist said was out of service . The worst room Ive ever seen there. It seems like a bunch of people are living there with there pitbulls crapping all over . Really went down hill . Sad that all my good memories of the place are now tainted with some trashy experience. More like a Motel 6 feel.

Had not stayed in a Shilo for many years.. When I got to m;y room it was a trip back in time. Yes, there had been upggrades and done nice. With the Covid gooing on the room was extreemely clean.. worrysome though to say the least. The TV did not work for the major channels. Tried to get it going to no avale.. Was told I would get a refund for the inconvienence.

We loved being close to the water and the entire feel of the property made our trip seem more like a vacation than a business trip. Exactly what we needed.

Very very very old and dated motel. Little to no security (warning if you are female and traveliong alone - it's SUPER CREEPY). Smelly.

Beautiful location right on the river. Good breakfast. Really enjoyed the pool and hottubs!

The river is peaceful,always alot of wildlife even though its an urban environment. Ounce we stayed and saw otters playing from our room, theres always ducks and geese to look at.

Beautiful property on the river. Loved the views and still close to alot to do!

I liked the location and the friendliness of all staff was impressive. The fireplace in the room was a nice touch

Great location, close to restaurants and shopping.

O.B. Riley Road Bend OR

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool and indoor pool

Located in Boyd Acres, Shilo Inn Suites Hotel - Bend is within a few miles (5 km) of popular sights such as Old Mill District and Les Schwab Amphitheater. This 151-room hotel has conveniences like free breakfast, an outdoor pool, and an indoor pool.


Dining

Start your day off right with a free continental breakfast offered each morning.


Rooms

All 151 rooms feature microwaves, coffee makers, and free local calls. Guests can expect to find free WiFi and plasma TVs with satellite channels. Beds sport down comforters and bathrooms offer hair dryers. Ironing boards and desks are also standard. Housekeeping is available on request.


Property features

Shilo Inn Suites Hotel - Bend features an indoor pool, an outdoor pool, and a gym. There's free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a sauna, free WiFi in public areas, and a conference center.

Room options

Deluxe Room, 1 King Bed, River View

1 King Bed | Sleeps 4

Deluxe Room, 2 Queen Beds, River View

2 Queen Beds | Sleeps 5

Deluxe Suite, 1 King Bed, Jetted Tub, River View

1 King Bed | Sleeps 3

Executive Room, 2 Queen Beds, Kitchenette, River View

2 Queen Beds | Sleeps 4

Guest reviews for Shilo Inn Suites Hotel - Bend

Everyone (18) Couples (13) Family (16)
2
Everyone

The room was not clean, filthy carpet, ripped chair, paid more for river view room, multiple piles of dog poop outside room. Bed linens very wrinkled, did not look clean. Was able to switch rooms but was very disappointed. Expected nicer accommodations for Shilo's reputation.

By on Oct 27, 2021

2
Partner Couples

Carmen at the front desk was helpful and efficient but it rather went downhill from there. While it is located right next to the river and has a small deck, the outside light cannot be turned off to enjoy the evening stars privately. There was no breakfast buffet as advertised- apparently due to covid and the onsite restaurant is closed. A voucher for breakfast offsite would have been nice. There was no booklet in the rooms to explain where things are etc. We were in the farthest building away and the pool was several buildings away- making a cold hike in a swimming suit. There is traffic noise and unexplained crashes and thumping in the night. The refrigerator in the room needed defrosting and the door to the freezer was frozen shut. The price was good but all in all will not be staying there again.

By on Sep 22, 2021

4
Partner Couples

Our room was dark (only had one light so we had to remove the lampshade) but I liked that it had two sinks and a big refrigerator. The best thing was the indoor pool and 2 hot tubs as well as a sauna, fitness room, and steam room in a recreational comples that was open till 11pm. In the morning, I enjoyed the outdoor pool too.

By on Sep 5, 2021

1
Friends

This was absolutely the WORST hotel we have ever stayed in. Dirty, no help. Poor guy at front desk had only been there 3 weeks and was expected to handle a full hotel. Pool was filthy. Hated that families with children were swimming it. Saw no pool maintenance people so who knows what condition the water was in. A pile of dirty sheets left on the landing for the two days we were there. Felt very sorry for the people who were cleaning the rooms. Over worked. Carpets torn on stairs. Lawsuit waiting to happen. It is clear the Siloh Inn collects the money and does not spend it on their people or keeping up their facilities. This pandemic does not excuse their behavior.Stayed at another hotel for 4 days after this experience and it was clean and well maintained. They even redid much of their hotel during the months they were closed. I give this hotel a F and NO stars!!

By on Aug 21, 2021

4
Everyone

By on Aug 9, 2021

2
Family

We came on an extremely hot day, and the air conditioning worked beautifully. It had a small balcony looking out onto the river behind which was lovely. BUT. What we didn't like was that our room was never fully serviced. There was shampoo in the shower that was left over from people who stayed in the room. There was no liner in the waste basket, 4 dead flies on the window sill, and our bed only had a flat sheet on it. No fitted sheet, no blanket, no pillow case. We were highly disappointed in the lack of service to the room

By on Jun 27, 2021

1
Everyone

Staff were rude, took 20 minutes before someone came to check us in. No towels in room, then brought us obe towel and a bath mat. Not enough staff.will never stay here again.

By on Jun 21, 2021

3
Everyone

By on Jun 6, 2021

4
Family

It's a good location if you don't need to be downtown, love being on the river for a reasonable price. Normally good amenities and proximity to shops/restaurants. Covid has things a bit turned around (no breakfasts and pool/hot tub closed), but - it is what it is. Other hotels have found ways to mitigate for CoVid, but - I know it's more resource intensive to accommodate at the same levels, so........ still a good stay.

By on Apr 5, 2021

1
Family with small children Family

I've been staying here for 20 yrs. Never again my last few trips where bad, change of management is what I heard. I made reservations in Sept. For Spring break. An executive suite with a kitchenette.What they gave me was a room that the receptionist said was out of service . The worst room Ive ever seen there. It seems like a bunch of people are living there with there pitbulls crapping all over . Really went down hill . Sad that all my good memories of the place are now tainted with some trashy experience. More like a Motel 6 feel.

By on Mar 26, 2021

Shilo Inn Suites Hotel - Bend

3105 O.B. Riley Road, Bend, OR 97701
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