Liked access to main traffic arteries. Staff was friendly, if not always able to solve technical issues. Room had no remote for TV. Replacement remote came with directions to sync to TV but we were unable to make it work. Staff did not know how to sync. Tub dripped unless you got the valve in just the right position. Sink Stopper would not open/drain. Maintenance fixed problem that previously was accomplished with electricians tape. Internet connection was slow, 1-2Mbps, and dropped off after 5-10 minutes of checking email. Had to reconnect to internet multiple times. Room was quiet and beds were comfortable.
Wasn’t very clean . The tub was dirty and the room felt dirty
Bathroom door was hard to close and there were black spots near ceiling of bathroom wall.
The air conditioner power kept shutting off do room was hot, toilet water kept ran all night the refrigerator made a loud buzzing and had 2 old half used water bottles inside. told front desk was told hotels full was nothing they could do full Then call Orbitz 3 time I even tried called Wyndham. all the Customer service reps was from overseas was keep telling me to call the front desk
The cleanliness of my room and the staffing service were excellent
The hotel was very dirty. It smelled like cigarettes there was something on the bed skirt that I don't even want to know what it was and I wouldn't even take a shower there. I was charged 166.00 for one night which I will never do again I feel like it was a complete rip off. The only nice thing was the gentleman who checked my daughter and I in, he was very friendly.
Check in was not the best. Front Desk Staff politeness was weak, my key access to my room did not work initially and had to wait 15mins for the staff to return to the desk to get a new card. The vanity faucet in the room drip all night. Breakfast was the strong point. The staff in the cafe were very polite.
Maybe the pool couldve been open longer but over all was great. The lady that checked us in was great ans helpful. Will come again.
The price was good and the location was perfect for our travels to Philadelphia, Hershey, DC and Baltimore.
good breakfast. nice room.................................
This is a very nice place yo stay. It is clean and the staff were all very polite and helpful. It is away from traffic areas a d quiet and relaxing. After a day of sightseeing and hustle and bustle, this is the place to go to relax! A perfect 10 on my list!
Had to call several times for clogged bathtub and took a day for them to fix it.
Everything was amazing. Housing keeping needs to clean bathroom better in the rooms.
Great value. Fresh breakfast with an abundance of food. Check in was slower than necessary because both desk agents worked with resolving an issue about a guest's credit card problem.
The room was very clean. The check in and out staff were very professional.
The overnight staff Treasure was delightful and attentive. The room smelled smokey and musty. Had to brew coffee to mask the smell but that helped a little. The location was suspect. Bad lighting outside. The Van shuttle NEEDS NEW TIRES. That is an accident waiting to happen. The pillows and the mattress were..honestly...horrible! I hope this helps.
La Quinta Inn & Suites by Wyndham Baltimore S. Glen Burnie places you within a 10-minute drive of popular sights such as Horseshoe Casino Baltimore and M&T Bank Stadium. This hotel has 127 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free buffet breakfast is served each morning from 6:00 AM to 10:00 AM.
All 127 air-conditioned accommodations feature sitting areas. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are other standard amenities.
La Quinta Inn & Suites by Wyndham Baltimore S. Glen Burnie features a fitness center, free WiFi in public areas, and conference space. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Liked access to main traffic arteries. Staff was friendly, if not always able to solve technical issues. Room had no remote for TV. Replacement remote came with directions to sync to TV but we were unable to make it work. Staff did not know how to sync. Tub dripped unless you got the valve in just the right position. Sink Stopper would not open/drain. Maintenance fixed problem that previously was accomplished with electricians tape. Internet connection was slow, 1-2Mbps, and dropped off after 5-10 minutes of checking email. Had to reconnect to internet multiple times. Room was quiet and beds were comfortable.
Wasn’t very clean . The tub was dirty and the room felt dirty
We have high standards for the cleanliness of our hotel and guest room so we are disheartened to learn that you encountered an issue during your stay. We apologize for any disappointment and are mindful to take your feedback to shore up any deficiencies you encountered. We hope to have the opportunity to replace this experience with a superior one in the future.
Bathroom door was hard to close and there were black spots near ceiling of bathroom wall.
We appreciate your review of your recent stay and are mindful to take your feedback to shore up any deficiencies you encountered. Should your travels return you to our area, we hope you will stay with us again and we hope your next stay exceeds your expectations.
The air conditioner power kept shutting off do room was hot, toilet water kept ran all night the refrigerator made a loud buzzing and had 2 old half used water bottles inside. told front desk was told hotels full was nothing they could do full Then call Orbitz 3 time I even tried called Wyndham. all the Customer service reps was from overseas was keep telling me to call the front desk
Please accept our apologies for the disappointments you encountered during your stay. We hope that you will allow us to be of service again in the future so we may have another opportunity to exceed your expectations.
The cleanliness of my room and the staffing service were excellent
The hotel was very dirty. It smelled like cigarettes there was something on the bed skirt that I don't even want to know what it was and I wouldn't even take a shower there. I was charged 166.00 for one night which I will never do again I feel like it was a complete rip off. The only nice thing was the gentleman who checked my daughter and I in, he was very friendly.
Check in was not the best. Front Desk Staff politeness was weak, my key access to my room did not work initially and had to wait 15mins for the staff to return to the desk to get a new card. The vanity faucet in the room drip all night. Breakfast was the strong point. The staff in the cafe were very polite.
Maybe the pool couldve been open longer but over all was great. The lady that checked us in was great ans helpful. Will come again.
The price was good and the location was perfect for our travels to Philadelphia, Hershey, DC and Baltimore.
While we are glad to know that you were comfortable and found our hotel to be conveniently located and notably quiet, we are disheartened to read that some aspects of your stay failed to meet your expectations. We appreciate your bringing the maintenance issue to our attention so that our Team could ensure it was addressed right away. We are mindful to follow up on your comment regarding in connection as most of our guests enjoy a robust connection. We look forward to welcoming you back again whenever your travels bring you to our area and trust your next stay will exceed your expectations