Citadines Connect Fifth Avenue New York

3.5 star property
Hotel with a 24-hour business center, a quick walk to 5th Avenue

Choose dates to view prices

Photo gallery for Citadines Connect Fifth Avenue New York

Front of property
Property entrance
Property entrance
Lobby sitting area
1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
15 West 45th Street, New York, NY, 10036
  • Rockefeller Center
    ‪5 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪6 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

Premier Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(9 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed

8.2 out of 10
Very good
(120 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Room with Two Double Beds

8.0 out of 10
Very good
(120 reviews)
  • 185 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

New York

Located in Manhattan, Citadines Connect Fifth Avenue New York is within a 5-minute walk of 5th Avenue and within 15 minutes of other popular attractions like Rockefeller Center. This 124-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, a 24-hour business center, and concierge services.

What's nearby

  • Rockefeller Center - 5 min walk - 0.3 miles
  • Bryant Park - 5 min walk - 0.3 miles
  • Grand Central Terminal - 6 min walk - 0.4 miles
  • Times Square - 6 min walk - 0.4 miles
  • Broadway - 6 min walk - 0.4 miles

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 5 min walk
  • John F. Kennedy Intl. Airport (JFK) - 53 min drive

Restaurants

  • ‪Tommy Bahama Restaurant | Bar | Store New York - ‬1 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Mitr Thai - ‬3 min walk
  • ‪Valerie - ‬1 min walk
  • ‪Harvard Club of New York City - ‬4 min walk

About this property

Citadines Connect Fifth Avenue New York

Hotel with a 24-hour business center, a quick walk to 5th Avenue
Guests of Citadines Connect Fifth Avenue New York enjoy free WiFi in public areas, a 24-hour business center, and express check-in. Offsite parking is offered for a fee. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include express check-out, free newspapers, and laundry facilities.
LED TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and safes. Weekly housekeeping is available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Grab bar in shower (32 inches high)
  • Hand-held showerhead
  • Lever door handles
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)

More

  • 22 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per night
  • 1 total pets
  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night
  • A damage deposit of USD 200 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue
Hotel Central Fifth Ave
New York City Fifth Avenue Holiday Inn Express
Holiday Inn Express Fifth Avenue
Holiday Express New York City Fifth Avenue
Holiday Express Fifth Avenue
Hotel Central Fifth Ave New York
Central Fifth Ave New York
Central Fifth Ave
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn Express New York City Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York

Frequently asked questions

Are free cancellation options available at Citadines Connect Fifth Avenue New York?

Citadines Connect Fifth Avenue New York offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Citadines Connect Fifth Avenue New York?

As of Aug 11, 2025, prices found for a 1-night stay for 2 adults at Citadines Connect Fifth Avenue New York on Aug 17, 2025 start from $152.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Citadines Connect Fifth Avenue New York?

This hotel is situated in Manhattan, just steps from 5th Avenue, and within a 10-minute walk of Rockefeller Center and Bryant Park. You'll also find Times Square and Broadway less than a mile away.

Is there parking available at Citadines Connect Fifth Avenue New York?

No, there isn't parking at the hotel but you'll find nearby parking with discounts available.

Does Citadines Connect Fifth Avenue New York have a casino?

No, Citadines Connect Fifth Avenue New York doesn't have a casino.

Will I find an indoor pool at Citadines Connect Fifth Avenue New York?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Citadines Connect Fifth Avenue New York?

Couples staying at this hotel will appreciate amenities like a down comforter and slippers as well as concierge services.

Are there hot tubs at Citadines Connect Fifth Avenue New York?

No, there isn't a spa tub at this hotel.

Does Citadines Connect Fifth Avenue New York feature a restaurant that includes a breakfast menu?

No, Citadines Connect Fifth Avenue New York doesn't have a restaurant that serves breakfast.

Will Citadines Connect Fifth Avenue New York allow pets to stay for free?

Although they can't stay for free, pets are welcome at Citadines Connect Fifth Avenue New York for a fee of USD 50 per accommodation, per night.

Are there connecting rooms at Citadines Connect Fifth Avenue New York?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Citadines Connect Fifth Avenue New York?

The closest major airport to Citadines Connect Fifth Avenue New York is LaGuardia Airport (LGA), which is 9.4 mi away (36 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12 mi away (17-minute drive).

Are there rooms with balconies that I can book at Citadines Connect Fifth Avenue New York?

No, there aren't any guestrooms with balconies at Citadines Connect Fifth Avenue New York.

Citadines Connect Fifth Avenue New York Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 702 out of 1545 reviews
Rating 8 - Good. 407 out of 1545 reviews
Rating 6 - Okay. 228 out of 1545 reviews
Rating 4 - Poor. 93 out of 1545 reviews
Rating 2 - Terrible. 115 out of 1545 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Pinchas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and the hotel is in a great area. The property is exactly what is expected and was just what I needed.
Stayed 3 nights in Jul 2025

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Qi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and modern furnished. Walkable to many attractions. I recommend it.
Stayed 4 nights in May 2025

10/10 Excellent

ALICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfy and it was in a great location to see the sights in NYC
Stayed 1 night in May 2025

6/10 Okay

SONIA

Stayed 3 nights in Feb 2025

2/10 Terrible

Kassem

Disliked: Staff & service
Mo2 room like a jail, opposite the trash outside the window. Terrible experience
Stayed 1 night in May 2025

2/10 Terrible

Talor

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel sent me a checkin text, I paid $50 for an early checkin of 1pm which was approved by the location. The room ended up not being ready until 2:50pm. Would not recommend hotel
Stayed 1 night in May 2025

6/10 Okay

Steven

Stayed 1 night in Apr 2025

8/10 Good

Jacquelyn

Liked: Staff & service, property conditions & facilities
Convenient location, breakfast delivery to your room
Stayed 1 night in May 2025

10/10 Excellent

???

Stayed 1 night in May 2025

10/10 Excellent

Dante

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s all about the location. Close to everything. Small rooms, but the beds are very comfortable. You’re in Manhattan so you are not in there very much. Served its purpose for sure!
Stayed 2 nights in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient spot for getting around the city.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like the trash on the street
Stayed 1 night in May 2025

6/10 Okay

Melissa

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Gabriele

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty room

Room was already dirty in with hair stick on barthroom wall when we came in. Towels are rough and I came back to my room on next day i wanted to shower but no towels because my room was not serviced. Called to ask why and they told me thry would come next day ( when i check out). I told the nanager Jessica about it and she told that it would send more towels and get the room cleaned, which honestly made no difference. Other manager then emails me to offer $50 resident fee waived. My stay for 2 nights was almost $900 abd thats all they could do. Just book somrwhere else in the area I saw many other options charging the same with better cleaning conditions. All you dont want is come back from a long day in the city to a dirty place to rest, for me its a no go.
Stayed 2 nights in May 2025

6/10 Okay

Amanda

Traveled with family
Liked: Cleanliness, staff & service
Our room felt like we were in a dungeon.
Stayed 3 nights in May 2025

6/10 Okay

Toni

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Small rooms, no closet, no fridge, tiny flies in the room, no service elevator,
Stayed 6 nights in Apr 2025

10/10 Excellent

MARIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, rooms are clean and services is also excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific hotel

Great little hotel and great location. Great staff and clean
Stayed 1 night in Apr 2025

6/10 Okay

Larry, Center Harbor

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Great Midtown location. Unfortunately, we had a ground floor room, so no view or light. Room was updated, very small. Clean, but saw a cockroach on the way to bathroom in middle of night. Locking safe did not work, probably battery. Price was high relative to level of luxury.
Stayed 1 night in Apr 2025

8/10 Good

Travis, San Diego

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing special, nothing bad. Just a small room hotel in NYC! For the price, I'd recommend this place.
Stayed 2 nights in Apr 2025

10/10 Excellent

Liz, Ponce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, right by 5th Ave. but also close to Time Square and many sites of interest.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ricardo, Nogales

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay with the family. The atmosphere is very pleasant and peaceful. It's perfectly located for those who want to explore New York, just two blocks from Times Square and Grand Central.
Stayed 7 nights in Apr 2025

2/10 Terrible

Michael Moberly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The booked me in the m floor which was where they ran all the trash all night. I had to buy earplugs. It was terrible
Stayed 2 nights in Apr 2025