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Citadines Connect Fifth Avenue New York

3.5 star property

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Photo gallery for Citadines Connect Fifth Avenue New York

Exterior
Property entrance
Lobby sitting area
Reception
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
15 West 45th Street, New York, NY, 10036
  • Place, 5th Avenue
    ‪2 min walk‬
  • Place, Rockefeller Center
    ‪3 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪44 min drive‬

Room options

View all photos for Premier Room with Two Double Beds

Premier Room with Two Double Beds | Hypo-allergenic bedding, down comforters, in-room safe

Premier Room with Two Double Beds

8.0 out of 10
Very good
(145 reviews)
  • 185 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premier Room, 1 King Bed

Room amenity

Premier Room, 1 King Bed

8.2 out of 10
Very good
(145 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Room amenity

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed, Accessible

Room amenity

Premier Room, 1 King Bed, Accessible

8.2 out of 10
Very good
(10 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier King Room

Hypo-allergenic bedding, down comforters, in-room safe

Premier King Room

  • Sleeps 2
  • Free WiFi

View all photos for Premier Two Double Room

Hypo-allergenic bedding, down comforters, in-room safe

Premier Two Double Room

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room

Hypo-allergenic bedding, down comforters, in-room safe

Standard Room

  • Sleeps 2
  • Free WiFi

View all photos for Accessible Premier King Room

Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers

Accessible Premier King Room

  • Sleeps 2
  • Free WiFi

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Total with taxes and fees
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About the neighborhood

New York

Located in Manhattan, Citadines Connect Fifth Avenue New York is within a 5-minute walk of popular attractions such as 5th Avenue and Rockefeller Center. This 124-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, a 24-hour business center, and concierge services.

What's nearby

  • 5th Avenue - 2 min walk - 0.1 miles
  • Rockefeller Center - 3 min walk - 0.2 miles
  • Bryant Park - 5 min walk - 0.3 miles
  • Grand Central Terminal - 6 min walk - 0.4 miles
  • Times Square - 6 min walk - 0.4 miles

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 5 min walk
  • John F. Kennedy Intl. Airport (JFK) - 53 min drive

Restaurants

  • ‪Mitr Thai Restaurant - ‬3 min walk
  • ‪Valerie - ‬1 min walk
  • ‪Tommy Bahama Restaurant - ‬1 min walk
  • ‪Málà Project - ‬4 min walk
  • ‪Megan’s Bar & Kitchen - ‬1 min walk

About this property

Citadines Connect Fifth Avenue New York

Guests of Citadines Connect Fifth Avenue New York enjoy free WiFi in public areas, a 24-hour business center, and express check-in. Offsite parking is offered for a fee. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include express check-out, free newspapers, and laundry facilities.
LED TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and safes. Weekly housekeeping is available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
Sheraton New York Times Square Hotel
Manhattan
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
7.4 out of 10, Good, 7,818 reviews
$186 nightly
The price is $217
May 25 - May 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Grab bar in shower (32 inches high)
  • Hand-held showerhead
  • Lever door handles
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)

More

  • 22 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per night
  • 1 total pets
  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 34.43 per accommodation, per night
  • A damage deposit of USD 200 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue
Hotel Central Fifth Ave
New York City Fifth Avenue Holiday Inn Express
Holiday Inn Express Fifth Avenue
Holiday Express New York City Fifth Avenue
Holiday Express Fifth Avenue
Hotel Central Fifth Ave New York
Central Fifth Ave New York
Central Fifth Ave
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn Express New York City Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York

Frequently asked questions

Are free cancellation options available at Citadines Connect Fifth Avenue New York?

Citadines Connect Fifth Avenue New York offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Citadines Connect Fifth Avenue New York?

As of May 5, 2026, prices found for a 1-night stay for 2 adults at Citadines Connect Fifth Avenue New York on May 25, 2026 start from $212, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Citadines Connect Fifth Avenue New York?

This hotel is situated in Manhattan, just steps from 5th Avenue, and within a 10-minute walk of Rockefeller Center and Bryant Park. You'll also find Times Square and Broadway less than a mile away.

Is there parking available at Citadines Connect Fifth Avenue New York?

No, there isn't parking at the hotel but you'll find nearby parking with discounts available.

Does Citadines Connect Fifth Avenue New York have a casino?

No, Citadines Connect Fifth Avenue New York doesn't have a casino.

Will I find an indoor pool at Citadines Connect Fifth Avenue New York?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Citadines Connect Fifth Avenue New York?

Couples staying at this hotel will appreciate amenities like a down comforter and slippers as well as concierge services.

Are there hot tubs at Citadines Connect Fifth Avenue New York?

No, there isn't a spa tub at this hotel.

Does Citadines Connect Fifth Avenue New York feature a restaurant that includes a breakfast menu?

No, Citadines Connect Fifth Avenue New York doesn't have a restaurant that serves breakfast.

Will Citadines Connect Fifth Avenue New York allow pets to stay for free?

Although they can't stay for free, pets are welcome at Citadines Connect Fifth Avenue New York for a fee of USD 50 per accommodation, per night.

Are there connecting rooms at Citadines Connect Fifth Avenue New York?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Citadines Connect Fifth Avenue New York?

The closest major airport to Citadines Connect Fifth Avenue New York is LaGuardia Airport (LGA), which is 9.4 mi away (36 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12 mi away (17-minute drive).

Are there rooms with balconies at Citadines Connect Fifth Avenue New York?

No, you won't find guestrooms with balconies at Citadines Connect Fifth Avenue New York.

Citadines Connect Fifth Avenue New York Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 905 out of 1920 reviews
Rating 8 - Good. 465 out of 1920 reviews
Rating 6 - Okay. 287 out of 1920 reviews
Rating 4 - Poor. 115 out of 1920 reviews
Rating 2 - Terrible. 148 out of 1920 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Jane

Stayed 3 nights in Jan 2026

10/10 Excellent

Cora

Liked: Cleanliness, amenities, property conditions & facilities
Everything stood out ! Staff was exceptionally helpful, on the mark when it came to delivering requested items - even a small frig for the room! Thank You so Much for such a surprisingly high levels of customer service. :) ideal location for all public transportation and a safe location. Many Mahalo’s and Thanx - will return again in the future.
Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Jan 2026

10/10 Excellent

laili

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was a pleasant surprise. I was on the fence after reading some bad reviews but I can safely say this hotel was great. Rooms might be tight for some people’s likings but it had all the amenities I needed. The bathroom had a nice clean shower, a sink with bottom storage, there was a body length mirror , a hanger for coats or dresses, a desk, a tv, and good ac/heater. The continental breakfast was decent. They have you fill out a form at the beginning of your stay asking if you would like a breakfast bag dropped off. The items change throughout the week. One day we got granola bars, a fruit cup, juice , and a croissant. Another day we got cereal, milk, juice, and a banana. Another day we got apples, muffins, string cheese, and juice. And if we had stayed longer we would’ve had the options for yogurt, and other pastries. They also give complementary coffee and hot tea every day in the lobby. This hotel is close to so much ! On our first day alone we got to see Rockefeller, radio city music hall, Times Square, and more without taking a single subway! I will be staying here on my next trip to New York !
Stayed 4 nights in Jan 2026

4/10 Poor

Jon

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I tried to change dates to two weeks later due to the uncommon weather which cancelled my business meeting. They wouldn't change dates ..so they just kept my money and offered nothing. Not staying here ever.
Stayed 2 nights in Jan 2026

6/10 Okay

Shelene

Liked: Cleanliness, property conditions & facilities
Customer service was great but the room, was small I felt like I was cluster phobic and the bathroom I can hardly move around, I was very disappointed the size of the room, i felt as if I was in a closet
Stayed 1 night in Jan 2026

10/10 Excellent

Alejandrina

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!!
Stayed 3 nights in Jan 2026

6/10 Okay

Margrit

Business traveler
Disliked: Cleanliness, amenities
Pros The room was quiet and clean. The shower had pressure and was really hot. Cons I was given the wrong room at check in and had to switch rooms later. The provided “breakfast” is essentially a croissant, cheese string and a banana. No thanks. The AC didn’t work properly - leaving the room hot even though the heater was turned off. The staff “cleaned” my room but they didn’t make my bed.
Stayed 2 nights in Jan 2026

10/10 Excellent

Emerich

Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Room clean, staff professional, complimentary coffee is a nice touch
Stayed 1 night in Jan 2026

10/10 Excellent

Valentin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are very clean. Staff are very friendly. Heaters are working fine in winter. Thank you very much!
Stayed 2 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Quaint. Clean
Stayed 1 night in Jan 2026

10/10 Excellent

Darin

Stayed 2 nights in Jan 2026

8/10 Good

Benjamin

Stayed 1 night in Jan 2026

10/10 Excellent

Timothy

Stayed 1 night in Jan 2026

10/10 Excellent

Jade

Stayed 3 nights in Jan 2026

10/10 Excellent

Alexandria

Liked: Property conditions & facilities
We had booked two rooms. Stay was good for a quick trip, but did have to wait an hour for clean towels to be delivered as well as one of the keys not working upon first arrival (and it took about an hour to get assistance). One of the rooms was not fully ready - no towels/toiletries, but staff was super friendly!
Stayed 2 nights in Jan 2026

10/10 Excellent

Paola

Stayed 6 nights in Jan 2026

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so amazing and very accommodating and the room was exceptionally clean and the location is close to everything the you need.
Stayed 1 night in Jan 2026

8/10 Good

Chansitha

Stayed 1 night in Jan 2026

10/10 Excellent

Leidy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 3 nights in Dec 2025

10/10 Excellent

Etienne

Stayed 2 nights in Jan 2026

6/10 Okay

Juan

Stayed 3 nights in Jan 2026

6/10 Okay

Catherine

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Jan 2026

2/10 Terrible

Anand

Stayed 3 nights in Dec 2025

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