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Aloft New York Chelsea

3.0 star property

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Photo gallery for Aloft New York Chelsea

Exterior
Fitness facility
Bar (on property)
Down comforters, minibar, in-room safe, desk
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
132 West 28th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Place, Times Square
    ‪16 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View

Down comforters, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(27 reviews)
  • City view
  • 210 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(35 reviews)
  • City view
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

aloft, Room, 1 King Bed

8.8 out of 10
Excellent
(76 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Down comforters, minibar, in-room safe, desk

aloft, Room, 2 Queen Beds

9.4 out of 10
Exceptional
(20 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Down comforters, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 210 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • City view
  • 210 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

9.6 out of 10
Exceptional
(10 reviews)
  • 210 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Free WiFi
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8.8 out of 10, Excellent, 1,007 reviews
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The price is $225
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Total with taxes and fees
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About the neighborhood

New York

Located in Manhattan, Aloft New York Chelsea is a leisurely stroll from popular sights such as Madison Square Garden and Empire State Building. This 234-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • 5th Avenue - 5 min walk - 0.3 miles
  • Madison Square Garden - 6 min walk - 0.4 miles
  • Empire State Building - 8 min walk - 0.5 miles
  • Times Square - 16 min walk - 0.9 miles
  • Grand Central Terminal - 19 min walk - 1.0 mile

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 34 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪The Fleur Room - ‬2 min walk
  • ‪Playa Bowls - ‬3 min walk
  • ‪Taqueria By El Prieto - ‬3 min walk

About this property

Aloft New York Chelsea

Aloft New York Chelsea features free WiFi in public areas, a computer station, and express check-in. Valet parking is offered for USD 85 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, laundry facilities, and a TV in a common area.
Guests can expect 42-inch Smart TVs with cable channels, along with free WiFi and wired Internet. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and free local calls. Housekeeping is available on request.

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The price is $226
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.2 miles (USD 75 per night); reservations required
  • Secured valet parking on site (USD 85 per night)

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Re:Fuel
  • WXYZ Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 32 floors
  • Banquet hall
  • Built in 2023
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • This property welcomes pets for USD 50 per pet, per night
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 10 to 30 for adults, and USD 10 to 30 for children
  • Secured valet parking fee: USD 85 per night
  • Offsite parking fee: USD 75 per night (0.2 mi away; open 24 hours)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Aloft New York Chelsea Hotel
Aloft New York Chelsea New York
Aloft New York Chelsea Hotel New York

Frequently asked questions

Are free cancellation options available at Aloft New York Chelsea?

Aloft New York Chelsea offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Aloft New York Chelsea?

As of Mar 17, 2026, prices found for a 1-night stay for 2 adults at Aloft New York Chelsea on Mar 22, 2026 start from $149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Aloft New York Chelsea?

This hotel is situated in Manhattan within a 10-minute walk of 5th Avenue, Madison Square Garden, and Macy's. You'll also find Bryant Park and Times Square less than a mile away.

Is there parking available at Aloft New York Chelsea?

Yes, secured valet parking is offered for USD 85 per night.

Does Aloft New York Chelsea feature a casino?

No, Aloft New York Chelsea doesn't have a casino.

Will I find an indoor pool at Aloft New York Chelsea?

No, there is no indoor pool at this hotel.

Is Aloft New York Chelsea a good place to stay for couples?

Amenities that appeal to couples at this hotel include a down comforter, a minibar, and a smart TV.

Are there hot tubs at Aloft New York Chelsea?

No, this hotel doesn't have a spa tub.

Does Aloft New York Chelsea have a restaurant that serves breakfast?

Yes, Aloft New York Chelsea serves continental breakfast for a surcharge each morning at Re:Fuel.

Will Aloft New York Chelsea allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Aloft New York Chelsea for a fee of USD 50 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Aloft New York Chelsea?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Aloft New York Chelsea?

The closest major airport to Aloft New York Chelsea is LaGuardia Airport (LGA), which is 10 mi away (34 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.2 mi away (19-minute drive).

Are there rooms with balconies at Aloft New York Chelsea?

No, there aren't any guestrooms with balconies at Aloft New York Chelsea.

Aloft New York Chelsea Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 869 out of 1248 reviews
Rating 8 - Good. 250 out of 1248 reviews
Rating 6 - Okay. 80 out of 1248 reviews
Rating 4 - Poor. 23 out of 1248 reviews
Rating 2 - Terrible. 26 out of 1248 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Natasha

Very clean property. Staff
Stayed 2 nights in Dec 2025

6/10 Okay

Aylin, Pittsford

Liked: Staff & service
Unfortunately, our stay at Aloft was pretty average. The lobby which was half-storage for suitcases, was chaotic. Front desk staff was kind. We were given a room on 2nd floor (201) facing the street, over the front door’s awning. The thermostat stayed at 69F and didn’t go higher. It was a a small room in which they had squeezed 2 queen beds. It had a tiny bathroom with no hooks to hang towels or enough shelves for toiletries. Though water pressure was good, it was very cloudy and could not drink it. The beds were comfy but it wasn’t a relaxing room to come back to after a busy day in NYC.
Stayed 2 nights in Dec 2025

8/10 Good

Luis

Liked: Cleanliness, amenities
Room was spotless.
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle, Huntington Beach

Stayed 3 nights in Aug 2025

8/10 Good

Kari Ann

Liked: Cleanliness, amenities, property conditions & facilities
Clean room nice staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the stay - convenient to Subway, quieter street and modern vibe.
Stayed 3 nights in Dec 2025

2/10 Terrible

Jose

Stayed 1 night in Dec 2025

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, staff & service
I don’t recommend this hotel at all. It rates at a 9.2 but I would say it’s a 2.9. From the check in to the check out it’s clearly a hot mess. So when you get there before 4pm check in they won’t give you a room which I totally understand and agree, but the big issue is there are no secure rooms to hold your baggage, so what they do is take your bag and store it up against the window with no security measures. How? Are you kidding? You store the bags against a window near the entrance/exit for people to steal?? Dumb… Ok, so now you get your room, which is for two people, only one towel? one high roll tp? no tissues? Ok? So I get it, it’s a busy holiday season, then maybe you need more help? Maybe the Manager needs to jump in and help? Clearly Victor was delayed in thinking of getting people moving into their rooms. Bottom Line… total failure of leadership and management, definitely would not stay there ever again. It’s a shame, oh well.
Stayed 1 night in Dec 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Room was clean and amenities of a good size (shower, washroom...etc) Closet space not so much
Stayed 2 nights in Dec 2025

4/10 Poor

Janet

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
All of the above. The shower curtain didn't even reach the floor and our bathroom was swamped with water every time we took a shower. The staff was slow to repond to requests and room amenities were lacking. I would not recommend this hotel to anyone!
Stayed 3 nights in Dec 2025

6/10 Okay

Michael

Liked: Staff & service, property conditions & facilities
Overall good hotel and perfectly located. The walls are paper thin and you can hear everyone around you.
Stayed 1 night in Nov 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service
Clean room, friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

IVONNE

Just
Stayed 4 nights in Dec 2025

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Excellent.
Stayed 3 nights in Nov 2025

10/10 Excellent

Elia

Liked: Cleanliness, staff & service, amenities
Great location. Felt safe and was close to main attractions. Friendly staff, clean and super comfortable beds
Stayed 3 nights in Dec 2025

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location to subway among many other things!
Stayed 7 nights in Nov 2025

10/10 Excellent

Shawntay

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Dec 2025

10/10 Excellent

Carlos Daniel

Stayed 2 nights in Nov 2025

10/10 Excellent

Lauren, Philadelphia

Liked: Cleanliness, property conditions & facilities
We stayed one night in early December. Walkable from MSG and in a safe neighborhood amongst a street full of florists. Lobby was festively decorated for the holiday. Front desk staff was friendly. We were not in the room much during our overnight stay, but we had a city view room and it was a decent size. Bathroom was a bit small, but I find this to be typical for most NYC hotels. Shower wouldn’t get more than lukewarm which was a bummer since it was so cold out and after coming in from being out all day, a hot shower would have been nice. Same thing happened in the morning - shower temp would not go above warm. Hotel kept our bags before check-in and after check-out without a charge which is always appreciated. It looked like they had a little snack bar/bar area which we did not use but good to know it’s there. Close to a subway station. Would stay again.
Stayed 1 night in Dec 2025

6/10 Okay

Jordon

Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Stayed 1 night in Dec 2025

10/10 Excellent

Kristine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms, location and an incredible view!
Stayed 3 nights in Dec 2025

8/10 Good

Jane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and the staff was very courteous and accommodating.
Stayed 2 nights in Dec 2025

10/10 Excellent

Usha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Bartender Claudia was great. Daveed was great also
Stayed 3 nights in Dec 2025