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Rio Hotel & Casino, a Destination by Hyatt Hotel

4.0 star property

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Photo gallery for Rio Hotel & Casino, a Destination by Hyatt Hotel

Exterior
Fitness facility
Premium bedding, pillowtop beds, in-room safe, desk
6 bars/lounges, 2 poolside bars
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
3700 W Flamingo Rd, Las Vegas, NV, 89103
  • Place, Casino at the Rio All-Suite Hotel
    ‪5 min walk‬
  • Place, Gold Coast Casino
    ‪8 min walk‬
  • Place, Fountains of Bellagio
    ‪3 min drive‬
  • Airport, Las Vegas, NV (LAS-Harry Reid Intl.)
    ‪12 min drive‬

Room options

View all photos for Remodeled King Suite Strip View

Premium bedding, pillowtop beds, in-room safe, desk

Remodeled King Suite Strip View

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Remodeled 2 Queens Suite Strip View

Premium bedding, pillowtop beds, in-room safe, desk

Remodeled 2 Queens Suite Strip View

7.8 out of 10
Good
(16 reviews)
  • City view
  • 581 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Remodeled King Suite

Premium bedding, pillowtop beds, in-room safe, desk

Remodeled King Suite

8.4 out of 10
Very good
(88 reviews)
  • City view
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Remodeled 2 Queens Suite

Premium bedding, pillowtop beds, in-room safe, desk

Remodeled 2 Queens Suite

8.6 out of 10
Excellent
(68 reviews)
  • City view
  • 581 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Remodeled King Suite High Floor

Premium bedding, pillowtop beds, in-room safe, desk

Remodeled King Suite High Floor

8.4 out of 10
Very good
(70 reviews)
  • City view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Remodeled 2 Queens Suite High Floor

Premium bedding, pillowtop beds, in-room safe, desk

Remodeled 2 Queens Suite High Floor

8.4 out of 10
Very good
(33 reviews)
  • City view
  • 581 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Remodeled King Suite High Floor Strip View

Premium bedding, pillowtop beds, in-room safe, desk

Remodeled King Suite High Floor Strip View

8.4 out of 10
Very good
(44 reviews)
  • City view
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Remodeled 2 Queens Suite High Floor Strip View

Premium bedding, pillowtop beds, in-room safe, desk

Remodeled 2 Queens Suite High Floor Strip View

7.6 out of 10
Good
(24 reviews)
  • City view
  • 581 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premier Suite, 1 Bedroom (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Premier Suite, 1 Bedroom (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premier Suite, 1 Bedroom with 2 Queens (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Premier Suite, 1 Bedroom with 2 Queens (High Floor)

7.2 out of 10
Good
(5 reviews)
  • City view
  • 1098 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premier Suite, 1 Bedroom

Premier Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, desk

Premier Suite, 1 Bedroom

  • City view
  • 1098 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premier Suite, 1 Bedroom with 2 Queen Beds (High Floor, Strip View)

Premium bedding, pillowtop beds, in-room safe, desk

Premier Suite, 1 Bedroom with 2 Queen Beds (High Floor, Strip View)

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 1099 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Premier Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Suite, 1 Bedroom, Roll-in Shower (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Premier Suite, 1 Bedroom, Roll-in Shower (High Floor)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Accessible Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Roll-in Shower

  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Accessible Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Accessible Bathtub

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Accessible Bathtub (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible Bathtub (High Floor)

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Roll-in Shower (High Floor)

  • City view
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premier Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premier Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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5.4 out of 10, 7,287 reviews
$54 nightly
The price is $62
May 25 - May 26
Total with taxes and fees
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About the neighborhood

Las Vegas

Fountains of Bellagio is within a mile (2 km) of Rio Hotel & Casino, a Destination by Hyatt Hotel, and other popular sites like Fashion Show Mall are within a couple of miles (3 km). This 2522-room, 4-star resort has conveniences like a casino, free in-room WiFi, and free valet parking.
View more Resorts in Las VegasOpens in a new window

What's nearby

  • Casino at the Rio All-Suite Hotel - 5 min walk - 0.3 miles
  • Gold Coast Casino - 8 min walk - 0.5 miles
  • Forum Shops at Caesars - 13 min walk - 0.7 miles
  • Colosseum at Caesars Palace - 20 min walk - 1.1 miles
  • Fountains of Bellagio - 3 min drive - 1.0 mile

Getting around

  • Flamingo - Caesars Palace Monorail Station - 2 min drive
  • Las Vegas International Airport Station - 8 min drive
  • Harry Reid Intl. Airport (LAS) - 7 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪Del Taco - ‬8 min walk
  • ‪Denny's - ‬7 min walk
  • ‪KJ Dim Sum & Seafood Chinese Restaurant - ‬5 min walk
  • ‪Wahoo's Fish Taco - ‬7 min walk

About this property

Rio Hotel & Casino, a Destination by Hyatt Hotel

Guests staying at Rio Hotel & Casino, a Destination by Hyatt Hotel enjoy access to a casino, a gym, and free WiFi in public areas. Free valet and self parking are available, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include meeting rooms, a conference center, and a seasonal outdoor pool.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include sofa beds, sitting areas, and free local calls.
Recreational amenities at the resort include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Masquerade Tower at Rio Hotel & Casino
Las Vegas
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
7.8 out of 10, Good, 3,588 reviews
$65 nightly
The price is $74
May 19 - May 20
Total with taxes and fees
Masquerade Tower at Rio Hotel & Casino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Onsite parking available only on request
  • Free self parking on site
  • Free secured, covered valet parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 40 for adults and USD 15 to 30 for children
  • 16 restaurants
  • 2 poolside bars
  • 6 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Canteen Food Hall
  • El Burro Borracho
  • Hash House A Go Go
  • Luckley Tavern & Grill
  • Voodoo Steakhouse

Things to do

  • 1,200 slot machines
  • 55 gaming tables
  • Arcade/game room
  • Casino (100,000 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Gym
  • Mini golf
  • Seasonal outdoor pool
  • Shopping
  • Sportsbook

Family friendly

  • Arcade/game room
  • In-room sofa bed
  • Mini golf
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (160,000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 51 floors
  • Banquet hall
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 56.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room safe
  • Phone calls
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 25 to 40 for adults, and USD 15 to 30 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March 01 to October 27.
  • Pool access available from 9:00 AM to 6:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

All-Suite
Rio
Rio All-Suite
Rio All-Suite Hotel & Casino
Rio All-Suite Hotel & Casino Las Vegas
Rio All-Suite Las Vegas
Rio Hotel & Casino
Rio All- Hotel Las Vegas
Rio All-Suite Hotel And Casino
Rio Casino
Rio Hotel Las Vegas
Rio Suite Hotel
Rio Suite Resort
Rio Suites
Rio All-Suite Hotel Casino Las Vegas
Rio All-Suite Hotel Casino
Rio All-Suite Casino Las Vegas
Rio All-Suite Casino
Rio Suite Hotel
Rio Suite Resort
Rio Casino
Rio All- Hotel Las Vegas
Rio Hotel Las Vegas
Rio Suites
Rio All Suite Hotel Casino
Rio Hotel Casino
Rio All Suite Hotel Casino
Rio Hotel & Casino, a Destination by Hyatt Hotel Resort
Rio Hotel & Casino, a Destination by Hyatt Hotel Las Vegas

Frequently asked questions

Is a free cancellation option available at Rio Hotel & Casino, a Destination by Hyatt Hotel?

Rio Hotel & Casino, a Destination by Hyatt Hotel provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Rio Hotel & Casino, a Destination by Hyatt Hotel?

As of May 15, 2026, prices found for a 1-night stay for 2 adults at Rio Hotel & Casino, a Destination by Hyatt Hotel on May 19, 2026 start from $99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Rio Hotel & Casino, a Destination by Hyatt Hotel?

This resort in Las Vegas is within a 10-minute walk of Casino at the Rio All-Suite Hotel and Gold Coast Casino. You'll also find The Linq and The Cosmopolitan Casino within a short drive.

Is parking available on site at Rio Hotel & Casino, a Destination by Hyatt Hotel?

Yes, valet and self parking are offered for free at the resort. Though parking is available on request, free RV/bus/truck parking is also available.

Does Rio Hotel & Casino, a Destination by Hyatt Hotel have a casino at the property?

Yes, Rio Hotel & Casino, a Destination by Hyatt Hotel has a casino that's 100000 square feet and includes 55 gaming tables, 1200 slot machines, and a VIP room.

Will I find an indoor pool at Rio Hotel & Casino, a Destination by Hyatt Hotel?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 6:00 PM and the seasonal pool will be open from March 01 until October 27.

What amenities will couples enjoy at Rio Hotel & Casino, a Destination by Hyatt Hotel?

There are plenty of amenities for couples at this resort, including 16 restaurants, 2 poolside bars, and concerts/live shows.

Are there hot tubs at Rio Hotel & Casino, a Destination by Hyatt Hotel?

No, but this resort offers jetted bathtubs in some guestrooms.

Does Rio Hotel & Casino, a Destination by Hyatt Hotel have a restaurant with a breakfast menu?

Yes, Rio Hotel & Casino, a Destination by Hyatt Hotel has 16 restaurants, and serves a full breakfast each morning for a surcharge.

Will Rio Hotel & Casino, a Destination by Hyatt Hotel allow pets to stay free of charge?

No, pets aren't allowed at Rio Hotel & Casino, a Destination by Hyatt Hotel though service animals are welcome.

Are there connecting rooms at Rio Hotel & Casino, a Destination by Hyatt Hotel?

No, this resort doesn't feature connecting guestrooms.

How far is the airport from Rio Hotel & Casino, a Destination by Hyatt Hotel?

The closest major airport to Rio Hotel & Casino, a Destination by Hyatt Hotel is Harry Reid Intl. Airport (LAS), which is 4 mi away (7 minutes by car). Another top airport is Henderson, NV (HSH-Henderson Executive), which is located 11.9 mi away (15-minute drive).

Are there rooms with balconies that I can book at Rio Hotel & Casino, a Destination by Hyatt Hotel?

No, you won't find guestrooms with balconies at Rio Hotel & Casino, a Destination by Hyatt Hotel.

Does Rio Hotel & Casino, a Destination by Hyatt Hotel have a wedding venue?

Take advantage of the wedding venue at Rio Hotel & Casino, a Destination by Hyatt Hotel if you plan to say "I do" during your trip.

Rio Hotel & Casino, a Destination by Hyatt Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3905 out of 8300 reviews
Rating 8 - Good. 1694 out of 8300 reviews
Rating 6 - Okay. 1146 out of 8300 reviews
Rating 4 - Poor. 733 out of 8300 reviews
Rating 2 - Terrible. 822 out of 8300 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Gerardo

Didn't eat there very little options
Stayed 2 nights in May 2026

10/10 Excellent

Jonas Samuel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Casino was lively.. not too many food options
Stayed 3 nights in May 2026

10/10 Excellent

Alvaro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place I’ve stayed so far.
Stayed 3 nights in Apr 2026

6/10 Okay

Rodalyn

Traveled with family and small children
N/a
Stayed 2 nights in Apr 2026

10/10 Excellent

Allen

Stayed 1 night in Apr 2026

6/10 Okay

Roger K

Traveled with family and small children
Disliked: Staff & service, amenities
Was not family hotel. The pool was closed. There was not any staff available to assist you or was very limited. The food over price.
Stayed 7 nights in Mar 2026

10/10 Excellent

Ricardo

Stayed 1 night in Mar 2026

10/10 Excellent

Alexandru

Stayed 1 night in Mar 2026

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, property conditions & facilities
We got charged for amenities for each night and we didn’t have access to pool because it was under construction and gym don’t even used
Stayed 3 nights in Mar 2026

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rio has transformed from a threadbare has been hotel to a top tier Vegas destination. My only complaint was the pool was closed for winter during very nice pool party weather yet they still charged the resort fee at $50/day.
Stayed 3 nights in Feb 2026

10/10 Excellent

Tyler- Marie

Stayed 6 nights in Feb 2026

6/10 Okay

Tamera

Traveled with family and small children
Liked: Cleanliness
Toilet was backed up and wouldn’t flush. I believe the same thing was happening above us because they kept flushing just like we were. It was not due to any fault of our own. Not enough towels for a family of 4 so called room service for that and bedding for the pull out couch. It took 2 hours to get it up to us. We couldn’t go to bed until they brought it. The sheets on the bed were ripped on the corner fitted sheet so we had to maneuver that all night. Probably won’t stay there again.
Stayed 2 nights in Feb 2026

6/10 Okay

Carrie

Stayed 2 nights in Jan 2026

4/10 Poor

Fernando

Traveled with family
Disliked: Cleanliness
Room couch was in very poor condition no hot water. Carpet look very dirty
Stayed 1 night in Feb 2026

8/10 Good

Dennis

Stayed 1 night in Feb 2026

10/10 Excellent

Jenny

Stayed 2 nights in Feb 2026

4/10 Poor

Lexi

Traveled with family and small children, Traveled with partner
Liked: Amenities
It was really hard to get ahold of the front desk or anyone for that matter. Customer Service was definitely the biggest reason I wouldn’t stay again. I had called in advance after booking to make sure I got a room with a tub and they said I would have a tub with the room I got. I booked a two bed, high up strip view, the most expensive room, the whole thing. Once I got into the room there was no tub. I tried calling the front desk with the landline just to met with a robot and a hard time getting to talk to a person. So I had to go clear back to the lobby wait about 15 mins to talk to someone. I was met with attitude for my issue but I had small kids that needed a tub. So the best they could do is downgrade me to one king, pullout couch, bath, no strip view, with no compensation for the wrongdoing of the inconvenience. Sheets were stained, blankets had tears, room wasn’t the cleanest, tub took 10 mins to drain, but the water pressure was good. The pool was closed during the stay and I didn’t see any notice that it was. And I was quite disappointed a big reason I booked here was for the pool. I think out of it all I only liked the food options they had. The Starbucks was good there. Eggslut was good and fast! And the Philly cheese steak place was amazing! Everyone that worked at the food places were so kind. I was excited seeing the frozen drink mixers in pictures but unfortunately there were none in the building. So a Pina Colada over rocks sufficed.
Crack in a mirror of the renovated room.
Sheets not ironed very stiff.
Stains in the sheets.
Holes in the blankets.
Stayed 1 night in Feb 2026

2/10 Terrible

Kerri

Disliked: Amenities
I was charged for the room even though I paid through Expedia. I called customer support and was “helped” by a representative who was not very nice. She said I was charged the correct amount. When I tried to explain I wasn’t supposed to be charged anything she said I’d have to talk to a front desk representative. She said she would get someone to contact me. That was a few days ago and no one has called me back. Very poor service and I will not recommend this hotel.
Stayed 3 nights in Jan 2026

6/10 Okay

Osvaldo, Aurora

Need some removati
Stayed 4 nights in Feb 2026

10/10 Excellent

Jerome

Stayed 1 night in Feb 2026

10/10 Excellent

Shawna

Stayed 2 nights in Feb 2026

10/10 Excellent

Ivy, Huntersville

Stayed 4 nights in Jan 2026

8/10 Good

Evan

Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 2 nights in Feb 2026

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Nicely renovated room
Stayed 2 nights in Jan 2026

10/10 Excellent

MICHAEL

Stayed 1 night in Feb 2026

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