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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

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Photo gallery for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

A modern hotel lobby with a pink sofa, black and blue pillows, a chandelier, and a bar area in the background.
A modern urban street with high-rise buildings, including a prominent 'The Gwent' and 'Nordstrom' sign.
An outdoor seating area with sofas, chairs, and a fire feature.
A modern lobby with a central chandelier, a large wall with intricate carvings, and a glass elevator.
A gym with treadmills, weight machines, and exercise balls.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
521 North Rush Street, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, State Street
    ‪2 min walk‬
  • Place, Chicago Riverwalk
    ‪3 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a small table.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Superior Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a lamp, and a large window with curtains.

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a bench, and a potted plant.

Grand Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Grand Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a sofa, a desk, and a chair. There is a view of the city through the windows.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a bench, a sofa, and a small table.

Superior Suite, 1 King Bed with Sofa bed

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a nightstand, a chair, a window with a city view, and a decorative wall mural.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(18 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

A modern hotel room with a grey sofa, a dining table with chairs, and a chandelier.

Deluxe Suite, 1 King Bed with Sofa bed

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Terrace

A modern living room with a sofa, armchair, and a desk with a chair. A flat-screen TV is mounted on the wall, and a large window provides a view of the outdoors.

Junior Suite, 1 King Bed, Terrace

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Terrace

A modern living room with a sofa, armchair, and a flat-screen TV.

Superior Suite, 1 King Bed with Sofa bed, Terrace

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Chicago

Located in Downtown Chicago, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is adjacent to Michigan Avenue and within a 10-minute walk of other popular attractions like Chicago Riverwalk. This 4.5-star hotel has 311 guestrooms and offers conveniences like 2 restaurants, a 24-hour gym, and a rooftop terrace.

What's nearby

  • Michigan Avenue - 2 min walk - 0.1 miles
  • State Street - 2 min walk - 0.1 miles
  • Chicago Riverwalk - 3 min walk - 0.2 miles
  • Millennium Park - 11 min walk - 0.6 miles
  • Grant Park - 11 min walk - 0.6 miles

Getting around

  • Grand Station (Red Line) - 3 min walk
  • Millennium Station - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 45 min drive

Restaurants

  • ‪Eataly - ‬2 min walk
  • ‪Upstairs at The Gwen - ‬1 min walk
  • ‪Billy Goat Tavern - ‬3 min walk
  • ‪Lao Sze Chuan Restaurant - Downtown/Michigan Ave - ‬2 min walk
  • ‪Shake Shack - ‬2 min walk

About this property

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

At The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, guests have access to a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Valet parking is offered for USD 79.00 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
65-inch LCD TVs come with cable channels, and guests can stay connected with WiFi. Beds are dressed in Frette Italian sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, free local calls, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 79 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 14 to 20 for adults and USD 14 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Kostali
  • Upstairs at The Gwen

Things to do

  • 24-hour gym
  • Shopping mall

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 14 meeting rooms
  • 24-hour business center
  • 3,388 square feet of conference space

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1928
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125 per pet, per stay
  • 2 total (24 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150.00 per stay
  • Resort fee: USD 29.74 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 14.00 to 20.00 for adults, and USD 14.00 to 20.00 for children
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Covered valet parking fee: USD 79.00 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a deadbolt lock.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gwen Luxury Collection Hotel Chicago
Gwen Luxury Collection Hotel
Gwen Luxury Collection Chicago
Gwen Luxury Collection

Frequently asked questions

Are free cancellation options available at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

As of Aug 2, 2026, prices found for a 1-night stay for 2 adults at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago on Aug 23, 2026 start from $484, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

This hotel is situated in Downtown Chicago within a 10-minute walk of Michigan Avenue and Chicago Riverwalk. You'll also find Grant Park and Millennium Park less than a mile away.

Will I be able to park at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Yes, secured valet parking is offered for USD 79 per day with in/out privileges. An electric car charging station is also available for guests.

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago have luxury amenities?

Yes, some luxury features of this hotel include an al fresco restaurant, covered valet parking, and a bar/lounge.

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago include a casino at the property?

No, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago doesn't have a casino.

Is there an indoor pool at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

No, there is no indoor pool at this hotel.

Is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago good for couples?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, proposal/romance packages, and a bar/lounge.

Are there hot tubs at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

No, there isn't a spa tub at this hotel.

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago have a restaurant with a breakfast menu?

Yes, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago for a fee of USD 125 per pet, per stay.

Are there connecting rooms at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

The closest major airport to The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is Chicago Midway Airport (MDW), which is 13.3 mi away (39 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 17.9 mi away (45-minute drive).

Can I book a room with a balcony at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Yes, some guestrooms at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offer a terrace and may feature city views.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 810 out of 1002 reviews
Rating 8 - Good. 124 out of 1002 reviews
Rating 6 - Okay. 44 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Beth

Liked: Cleanliness
We were very pleased with The Gwen. Would definitely recommend!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Sheron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic from desk staff *Robert. Clean, upgraded room. The "rooftop" restaurant was fantastic as well. Close proximity to all of the wonderful shopping!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel on Michigan Avenue. Access to Nordstrom without leaving the building. Great views, food, very clean and smells amazing!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mark Patrick

Liked: Cleanliness
Everything was fantastic. And beautiful.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Laurette

Liked: Cleanliness, property conditions & facilities
Great location, quiet and clean.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Karna Athanasios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well connected and close to everything. Comfortable room. Would suggest that Tea/coffee machine should be included as standard in the room - it is available on request.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Dalia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite hotels in Chicago. Always an excellent stay.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Excellent in all respects
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Nida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no coffee machine in the room.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv did not work, water pressure and plumbing fixtures were terrible. Definitely not boutique status, hotel was dated, staff was crass, experience was awful
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alicia K

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and the bed was firm and comfortable! The room and bathroom were spotless and the lobby was decorated beautifully!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good breakfast
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay!
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Yareni

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Dianne

We rooms are always lovely and we had breakfast both mornings at your hotel. Meridith waited on us both days and she was excellent. Personable and welcoming.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay. Highly recommend
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Dianne

Comfortable beds, lovely ambience and great location.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Anna

Liked: Amenities
Beautiful hotel, wonderful stay!
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean rooms, nice location, really good restaurant and bar.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Macela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway. Beautiful hotel great service.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, convenience, helpful staff
Stayed 1 night in May 2025