Villa Palmeras

3.5 star property
Hotel in Cancun with an outdoor pool and a restaurant
VIP Access

Choose dates to view prices

Photo gallery for Villa Palmeras

Interior
Junior Studio Suite | Terrace/patio
Porch
Breakfast meal
Junior Studio Suite | Free wired internet

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
Sergio Butrón Casas Mz 402 Lt 1-C, Cancun, QROO, 77560
  • Place, Parish of the Risen Christ
    ‪3 min drive‬
  • Place, Moon Palace Golf Club
    ‪16 min drive‬
  • Place, Delfines Beach
    ‪20 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Room

8.6 out of 10
Excellent
(23 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room

9.2 out of 10
Wonderful
(14 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

Family Room

8.8 out of 10
Excellent
(6 reviews)
  • 398 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Standard double room

8.0 out of 10
Very good
(10 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

You may also like

About the neighborhood

Cancun

Located in Alfredo V. Bonfil within 2 miles (3 km) of Nichupté Lagoon, Villa Palmeras is within a few miles (5 km) of Parish of the Risen Christ. This 3.5-star hotel has 17 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free self parking.

What's nearby

  • Parish of the Risen Christ - 3 min drive - 2.0 miles
  • Moon Palace Golf Club - 16 min drive - 8.1 miles
  • Iberostar Cancun Golf Course - 19 min drive - 12.0 miles
  • Delfines Beach - 20 min drive - 12.4 miles
  • La Isla Shopping Mall - 30 min drive - 17.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 9 min drive

Restaurants

  • ‪EL 5ABOR UMAMI - ‬4 min drive
  • ‪Barbacoa Los magueyes y minisuper Caballito - ‬17 min walk
  • ‪Restaurante Mito - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Las Tarascas - ‬3 min drive

About this property

Villa Palmeras

Hotel in Cancun with an outdoor pool and a restaurant
Guests of Villa Palmeras enjoy features like an outdoor pool, free WiFi in public areas, and an arcade/game room. If you plan to drive, free parking is available. Additional amenities include a terrace and a garden.
Guests can expect free wired internet and 32-inch LED TVs with cable channels. Free toiletries are also included.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 6:00 AM and 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Service animals exempt from fees

Important information

Fees

  • Service fee: MXN 50 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 2:30 PM
  • Late check-out fee: MXN 350 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
Driving? This property offers free parking.
Property Registration Number HBC220406314

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property only accepts cash.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Pool access available from 7 AM to 9 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Villa Palmeras Cancun
Palmeras Cancun
Villa Palmeras Hotel
Villa Palmeras Cancun
Villa Palmeras Hotel Cancun

Frequently asked questions

Is a free cancellation option available at Villa Palmeras?

Villa Palmeras offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to see close to Villa Palmeras?

This hotel is situated in Alfredo V. Bonfil, close to Delfines Beach, Moon Palace Golf Club, and Riviera Cancun Golf Resort. You'll also find Parish of the Risen Christ and Nichupté Lagoon within a short drive.

Is parking available on site at Villa Palmeras?

Yes, self parking is offered for free at the hotel.

Does Villa Palmeras include a casino?

No, Villa Palmeras doesn't have a casino.

Will I find an indoor pool at Villa Palmeras?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7 AM and 9 PM.

What amenities will couples enjoy at Villa Palmeras?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Villa Palmeras have a hot tub?

No, this hotel doesn't have a spa tub.

Does Villa Palmeras have a restaurant with a breakfast menu?

No, Villa Palmeras doesn't have a restaurant that serves breakfast.

Will Villa Palmeras allow pets to stay for free?

No, pets aren't allowed at Villa Palmeras though service animals are welcome.

Does Villa Palmeras have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Villa Palmeras?

The closest major airport to Villa Palmeras is Cancun Intl. Airport (CUN), which is 5.1 mi away (9 minutes by car).

Are there rooms with balconies at Villa Palmeras?

Yes, some guestrooms at Villa Palmeras offer a balcony and may feature garden views.

Villa Palmeras Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 560 out of 1003 reviews
Rating 8 - Good. 214 out of 1003 reviews
Rating 6 - Okay. 105 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 77 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Salvador

Stayed 1 night in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really pleasant stay, with lovely welcoming staff.
Stayed 1 night in Sep 2025

2/10 Terrible

Hairol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to leave the hotel the next day. We didn't even sleep the second night of our stay... you have no one to talk to about problems...
Stayed 4 nights in Sep 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wi-Fi connection was inconsistent and stopped working while I was in an important meeting. Tha manager seemed like a nice guy and tried to be helpful but this was too barebones for me. I would not stay again unless I was taking off the next day from the Cancún airport- which is close by.
Stayed 3 nights in Sep 2025

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never had a moment of privacy. The window did not have a curtain. They invested in automation, but it proved ineffective when certain details were overlooked, such as the improvement of furniture. For example, the doors were noisy, and the access roads were unpaved.
Stayed 1 night in Sep 2025

8/10 Good

rosalian

Liked: Cleanliness, staff & service, property conditions & facilities
The property states do
Stayed 1 night in Sep 2025

2/10 Terrible

Tymere, Prospect Park

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WORST HOTEL I’VE EVER VISITED IN MY LIFE!
Stayed 3 nights in Sep 2025

10/10 Excellent

Zhanna, Ajijic

Stayed 4 nights in Sep 2025

8/10 Good

Daniella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that I couldn't walk outside the property, but I should have checked that before booking. Quiet. Nice people. Nice pool.
Stayed 3 nights in Aug 2025

2/10 Terrible

Edgart

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bob 101

Stayed 1 night in Aug 2025

10/10 Excellent

Darwin M

Liked: Cleanliness, property conditions & facilities
Pros . Quiet and respectful visitors and staff. Cons no food is free in the morning or evening, must pay to eat inside the facility .
Stayed 4 nights in Aug 2025

6/10 Okay

Rahmek, Darby

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Poor internet connection
Stayed 2 nights in Aug 2025

10/10 Excellent

Ernie

Liked: Property conditions & facilities
Easy access nice rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Osvaldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Aug 2025

10/10 Excellent

Cheyanne

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a great stay here! The hotel was super convenient since it’s close to the airport, and the self check-in made everything quick and easy. The place was very clean, the food was really good, and the pool was perfect—I even went for a swim and loved it. Overall, everything exceeded my expectations. Highly recommend!
Stayed 1 night in Aug 2025

8/10 Good

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Erika

Traveled with partner
Liked: Cleanliness, property conditions & facilities
There’s construction behind the property and there was a lot of rubble
Stayed 1 night in Aug 2025

6/10 Okay

Thai

Traveled with family
Disliked: Amenities
Pros: Privacy, quick response from staff. Cons: Inconvenience location, no fridge or kettle in the room
Stayed 3 nights in Aug 2025

10/10 Excellent

Marcos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful little place

Incredibly beautiful little place. Far from the noise and relaxing.
Stayed 1 night in Aug 2025

10/10 Excellent

Lisandra

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Maria rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Ochir

Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Stayed 1 night in Jul 2025

10/10 Excellent

Emmanuel

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good place to stay if youre
Stayed 1 night in Jul 2025