Grand Hotel Colonial Cancun

Hotel with an outdoor pool, in the vicinity of Cancun Mall

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Pet friendly
Pool
Housekeeping
24/7 front desk
Air conditioning
Free WiFi

Explore the area

Tulipanes 22 x Av. Tulum, Benito Juarez, Cancun, QROO, 77500

Las Palapas Park
‪2 min walk‬
Plaza 28
‪11 min walk‬
Cancun Mall
‪5 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪21 min drive‬

Room options

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Double Room

Good

Sleeps 4
2 Double Beds

Standard Room

Very good

Sleeps 2
1 King Bed

Family Room, Courtyard View

180 sq ft
Sleeps 6
3 Double Beds

About the neighborhood

Cancun

Located in Downtown Cancun, Grand Hotel Colonial Cancun is 2.5 mi (4.1 km) from Cancun Mall and within a 15-minute drive of other popular attractions like Cancun Convention Center. This 47-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and concierge services.

What's nearby

Las Palapas Park - 2 min walk - 0.1 miles
Plaza 28 - 11 min walk - 0.6 miles
Plaza Las Americas - 2 min drive - 1.1 miles
Puerto Cancun Marina Town Center - 4 min drive - 1.6 miles
Cancun Mall - 5 min drive - 2.2 miles

Getting around

Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

‪Black Café - ‬3 min walk
‪Cocina Libanesa Sahara - ‬3 min walk
‪11:11 Club - ‬10 min walk
‪El Crustáceo Cascarudo - ‬1 min walk
‪La fonda de la tulum - ‬7 min walk

About this property

Grand Hotel Colonial Cancun

Hotel with an outdoor pool, in the vicinity of Cancun Mall

Guests staying at Grand Hotel Colonial Cancun enjoy an outdoor pool, free WiFi in public areas, and a garden. The front desk is staffed 24 hours a day to help with tours/tickets and securing valuables.

Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Other amenities include ceiling fans, ironing boards, and desks.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Pool
Spa
Parking included
Free WiFi

$31 nightly

Aug 28 - Aug 29

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Things to do

Outdoor pool

Family friendly

Outdoor pool

Conveniences

24-hour front desk
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Tour and ticket assistance

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)

1 building
3 floors
Designated smoking areas
Traditional architecture

Room amenities

Bedroom

Bedsheets provided

Bathroom

Private bathroom
Shampoo
Shower
Soap
Towels provided

Entertainment

32-inch LCD TV with satellite channels

Air conditioning
Ceiling fan
Desk
Iron/ironing board
Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for MXN 150 per pet, per night

Children and extra beds

One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet fee: MXN 150 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Check-in: 3 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

Pool access available from 8:00 AM to 8:00 PM.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Cancun Hotel Colonial

Colonial Cancun

Colonial Hotel Cancun

Hotel Colonial Cancun

Colonial Cancun Hotel

Hotel Colonial Cancun

Grand Colonial Cancun Cancun

Grand Hotel Colonial Cancun Hotel

Grand Hotel Colonial Cancun Cancun

Grand Hotel Colonial Cancun Hotel Cancun

Frequently asked questions

What's there to see close to Grand Hotel Colonial Cancun?

This hotel is situated in Downtown Cancun within a 10-minute walk of Las Palapas Park and Ceviche Square. You'll also find Plaza Las Americas and Puerto Cancun Marina Town Center within a short drive.

Will I be able to park at Grand Hotel Colonial Cancun?

No, there isn't parking available at the hotel.

Does Grand Hotel Colonial Cancun feature a casino at the property?

No, Grand Hotel Colonial Cancun doesn't have a casino.

Will I find an indoor pool at Grand Hotel Colonial Cancun?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

Is Grand Hotel Colonial Cancun good for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool and concierge services plus some guestrooms include city views.

Are there hot tubs at Grand Hotel Colonial Cancun?

No, there isn't a spa tub at this hotel.

Does Grand Hotel Colonial Cancun have a restaurant that serves breakfast?

No, Grand Hotel Colonial Cancun doesn't have a restaurant that serves breakfast.

Will Grand Hotel Colonial Cancun allow pets to stay for free?

Although they can't stay for free, pets are welcome at Grand Hotel Colonial Cancun for a fee of MXN 150 per pet, per night.

Are there connecting rooms at Grand Hotel Colonial Cancun?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Grand Hotel Colonial Cancun?

The closest major airport to Grand Hotel Colonial Cancun is Cancun Intl. Airport (CUN), which is 11.3 mi away (21 minutes by car).

Can I book a room with a balcony at Grand Hotel Colonial Cancun?

No, there aren't any guestrooms with balconies at Grand Hotel Colonial Cancun.

Grand Hotel Colonial Cancun Reviews

7.4

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

6/10 Okay

Daniel

Traveled with partner

May 8, 2025

Liked: Staff & service, amenities, property conditions & facilities

Great location. Great customer service. Downside was the showers. The water smelled bad making it unpleasant to try to shower. Towels felt very rough and old. Air conditioning worked great. Bed was comfortable. Price was good. Just the smell of the water was a big con for me.

Stayed 2 nights in May 2025

2/10 Terrible

YOUNG HAN

Traveled with partner

May 8, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The Worst Hotel in my entire life.

Stayed 3 nights in May 2025

10/10 Excellent

Miguel Ángel

May 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Good place, clean and close to many options, people very friendly

Stayed 3 nights in May 2025

10/10 Excellent

Lazaro, Miami

Traveled with partner

May 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good property, the location is perfect.

Stayed 3 nights in Apr 2025

6/10 Okay

Charlotte

Apr 29, 2025

Stayed 1 night in Apr 2025

6/10 Okay

Miguel Angel Lozano

Traveled with family

Apr 20, 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

stinky room

Stayed 8 nights in Mar 2025

10/10 Excellent

Julio

Apr 18, 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

Jesus, Lake Park

Business traveler

Apr 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

So noisy surroundings but the staff willing to help accommodate me in less noisy room, something that I highly appreciated it

Stayed 7 nights in Feb 2025

4/10 Poor

Deborah

Traveled with partner

Apr 7, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The only positive that can be said about this property is the location. The taxi dropped us off on the main highway and then carried our suitcases over the grass & sidewalks as he was unable to drive to the front of the hotel. The room and courtyard did not match the pictures on the website. It felt as though I was in a dungeon. The two other rooms I checked out were equally disgusting, one smelled musty and the other was as old and run down as the first one. It was difficult to manuever to the door of my room because of an abundance of patio furniture around the "fountain". The fountain appeared in disrepair although water was flowing. Many tiles were broken and the fountain was only half full. The internet DID NOT work. The television worked but the resolution of the picture was very poor. There was hot water in the shower, but took about 4 minutes to come out. The 2 bath towels provided were old and well used. I asked the front desk for some glasses but they didn't have any. The one positive was the room was extremely quiet and we did sleep well.

Stayed 1 night in Apr 2025

10/10 Excellent

abolfazl ray

Apr 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Laura and Olivia ,I would remember for ever

Stayed 8 nights in Mar 2025

10/10 Excellent

Matthew

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Thad

Mar 29, 2025

Stayed 1 night in Mar 2025

6/10 Okay

John, Wrightwood

Mar 29, 2025

Stayed 1 night in Mar 2025

8/10 Good

Danny

Mar 5, 2025

Stayed 28 nights in Jan 2025

6/10 Okay

Melissa, Trenton

Traveled with partner

Feb 5, 2025

Liked: Staff & service

The price point is great for budget travel. The hotel is what we’d expect for the price point. There is rambunctious club music nearby that played from around 11am thru the night until 1:30am.

Stayed 1 night in Feb 2025

8/10 Good

Charles, New Westminster

Traveled with family and small children, Traveled with family

Feb 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Central location.

Stayed 2 nights in Feb 2025

10/10 Excellent

jay

Feb 3, 2025

fine overall

Stayed 5 nights in Jan 2025

6/10 Okay

Mian Usama

Feb 1, 2025

Not too bad but also not the very best

Stayed 5 nights in Jan 2025

2/10 Terrible

Marlies

Jan 29, 2025

Stayed 1 night in Jan 2025

6/10 Okay

Maqsood

Traveled with partner

Jan 22, 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

No fridge in room , no Amenities

Stayed 5 nights in Jan 2025

10/10 Excellent

jose leonardo

Jan 16, 2025

Stayed 1 night in Jan 2025

8/10 Good

Richard

Jan 14, 2025

Stayed 3 nights in Jan 2025

10/10 Excellent

Manuel

Jan 7, 2025

Stayed 2 nights in Dec 2024

8/10 Good

jael

Traveled with family

Jan 7, 2025

Liked: Cleanliness, staff & service

The internet was horrible doesn't work, also wasn't hot water

Stayed 2 nights in Jan 2025

8/10 Good

Josue

Traveled with family

Jan 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like that has many food options around in a very good walking distance. The staff was supper friendly and thats always a plus... I dint like that the water on the shower took a while to have strength to go through the pipe . Other than that was ok.

Stayed 4 nights in Dec 2024