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Aloft Cancun

3.5 star property
Pet-friendly Cancun hotel connected to the convention center, steps from UltraMar Ferry Terminal

Choose dates to view prices

Photo gallery for Aloft Cancun

View from property
Minibar, in-room safe, desk, laptop workspace
Restaurant
Restaurant
42-inch LCD TV with satellite channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Pet friendly

Explore the area

View in a map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500
  • Place, UltraMar Ferry Terminal
    ‪2 min walk‬
  • Place, Cancun Convention Center
    ‪3 min walk‬
  • Place, Caracol Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

View all photos for Aloft Two Queen Room With Lagoon View

Minibar, in-room safe, desk, laptop workspace

Aloft Two Queen Room With Lagoon View

  • Sleeps 4

View all photos for Aloft Two Queen Room With Ocean View

Minibar, in-room safe, desk, laptop workspace

Aloft Two Queen Room With Ocean View

  • Sleeps 4

View all photos for Aloft King Room with Lagoon View

Minibar, in-room safe, desk, laptop workspace

Aloft King Room with Lagoon View

  • Sleeps 2

View all photos for Aloft King Room with Ocean View

Minibar, in-room safe, desk, laptop workspace

Aloft King Room with Ocean View

  • Sleeps 2

View all photos for Junior Suite With Lagoon View

Minibar, in-room safe, desk, laptop workspace

Junior Suite With Lagoon View

  • Sleeps 2

View all photos for Junior Suite With Ocean View

Minibar, in-room safe, desk, laptop workspace

Junior Suite With Ocean View

  • Sleeps 2

View all photos for aloft, Room, 2 Queen Beds, Lagoon View

aloft, Room, 2 Queen Beds, Lagoon View | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Lagoon View

8.2 out of 10
Very good
(13 reviews)
  • 309 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Ocean View

aloft, Room, 1 King Bed, Ocean View | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • 309 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Lagoon View

7.0 out of 10
Good
(14 reviews)
  • 309 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Ocean View

Beach/ocean view

aloft, Room, 2 Queen Beds, Ocean View

7.6 out of 10
Good
(17 reviews)
  • 309 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds

8.0 out of 10
Very good
(91 reviews)
  • 309 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Aloft Two Queen Room

Minibar, in-room safe, desk, laptop workspace

Aloft Two Queen Room

  • Sleeps 4

View all photos for aloft, Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Aloft King Room

Minibar, in-room safe, desk, laptop workspace

Aloft King Room

  • Sleeps 2

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About the neighborhood

Cancun

Located in Zona Hotelera, Aloft Cancun is next to popular attractions like UltraMar Ferry Terminal and Cancun Convention Center. This 3.5-star hotel has 177 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi. It's connected to the convention center in central Cancun and also close to Caracol Beach and La Isla Shopping Mall.

What's nearby

  • UltraMar Ferry Terminal - 2 min walk - 0.1 miles
  • Cancun Convention Center - 3 min walk - 0.2 miles
  • Caracol Beach - 5 min walk - 0.3 miles
  • Gaviota Azul Beach - 6 min walk - 0.4 miles
  • Forum Beach - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Hooters - ‬3 min walk
  • ‪Vips - ‬2 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪Mextreme - ‬4 min walk

About this property

Aloft Cancun

Pet-friendly Cancun hotel connected to the convention center, steps from UltraMar Ferry Terminal
Guests staying at Aloft Cancun enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include conference space, express check-in, and express check-out.
Guests can expect free WiFi and 42-inch LCD TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: MXN 270 for adults and MXN 135 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • NOOK

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 366 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Low-height counter and sink
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (1 inch wide)

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2013
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels

Food and drink

  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 1140
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1140
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 950 per accommodation, per night
  • Dogs and cats only
  • Food and water bowls are available

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 2000 per accommodation, per night
  • Service fee: MXN 51 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 270 for adults and MXN 135 for children
  • Pet fee: MXN 950 per accommodation, per night
  • Early check-in fee: MXN 1140 (subject to availability)
  • Late check-out fee: MXN 1140 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel

Frequently asked questions

Is free cancellation available at Aloft Cancun?

Aloft Cancun provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Aloft Cancun?

As of Dec 16, 2025, prices found for a 1-night stay for 2 adults at Aloft Cancun on Jan 9, 2026 start from $122.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Aloft Cancun?

This hotel is situated in Zona Hotelera within a 10-minute walk of Gaviota Azul Beach, Forum Beach, and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find La Isla Shopping Mall and Tortuga Beach within a short drive.

Is parking available on site at Aloft Cancun?

Yes, there is accessible parking available.

Does Aloft Cancun feature a casino?

No, Aloft Cancun doesn't have a casino.

Will I find an indoor pool at Aloft Cancun?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What amenities will couples enjoy at Aloft Cancun?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Aloft Cancun have a hot tub?

No, this hotel doesn't have a spa tub.

Does Aloft Cancun have a restaurant that serves breakfast?

Yes, Aloft Cancun serves continental breakfast for a surcharge each morning at NOOK.

Does Aloft Cancun allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Aloft Cancun for a fee of MXN 950 per accommodation, per night. The property also provides food and water bowls.

Are there connecting rooms at Aloft Cancun?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Aloft Cancun?

The closest major airport to Aloft Cancun is Cancun Intl. Airport (CUN), which is 14.5 mi away (24 minutes by car).

Are there rooms with balconies at Aloft Cancun?

No, at Aloft Cancun, there aren't any guestrooms that list a balcony.

Does Aloft Cancun have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Aloft Cancun.

Reviews

Aloft Cancun Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 142 out of 237 reviews
Rating 8 - Good. 53 out of 237 reviews
Rating 6 - Okay. 22 out of 237 reviews
Rating 4 - Poor. 9 out of 237 reviews
Rating 2 - Terrible. 11 out of 237 reviews

Reviews

8/10 Good

Cesar

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Arturo, the bartender is great, good attitude, he saved the bored experience by the pool
Stayed 4 nights in Jul 2025

10/10 Excellent

Randy

Stayed 1 night in Sep 2025

10/10 Excellent

ZABEEDA, CUNUPIA

Stayed 2 nights in Sep 2025

8/10 Good

Oscar

Stayed 1 night in Aug 2025

10/10 Excellent

Cecil, Paradise

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Not a lot to do outside the resort
Stayed 1 night in Sep 2025

10/10 Excellent

Ronely

Stayed 7 nights in Aug 2025

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Vivian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was colorful, cheerful, upbeat. Friendly, helpful, staff.
Stayed 3 nights in Aug 2025

6/10 Okay

Heema

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Aug 2025

10/10 Excellent

Vladimir

Stayed 1 night in Jul 2025

6/10 Okay

Walter

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Dirty room

The room had trash like an empty paper toilet roll between beds, floors sticky and dirty, my feet got so black , soap bars on the floors by the desk, looks like they never sweep, the shower really needs a good scrubbing, it also had hair all around.
Stayed 2 nights in Aug 2025

8/10 Good

JORGE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees where polite, clean rooms, close to the beach and night life.
Stayed 8 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Convenient Hotel for Shopping and Excursion

This hotel was located near a big supermarket so that we could buy everything we wanted. Its very convenient for us. It was easy for us to take a bus to downtown because the bus stop was in front of the hotel. They gave us a welcome drink. We spent lovely days here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tamia

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Aug 2025

8/10 Good

Maria

Stayed 4 nights in Aug 2025

10/10 Excellent

Saurabh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

CARRIE S.

Stayed 2 nights in Aug 2025

10/10 Excellent

Jamelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aloft is a great company. The accessibility room was spacious and comfortable. We appreciated the amenities such as shower chair and commode support handles. Will definitely use Aloft in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved It
Stayed 4 nights in Jul 2025

8/10 Good

Jazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Very assessable to everything
Stayed 7 nights in Jul 2025

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Gwen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Lili

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the bar.
Stayed 5 nights in Jun 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

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