SureStay Plus Hotel by Best Western Black River Falls

2.5 star property
Hotel in Black River Falls with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Black River Falls

Welcome to our hotel lobby, featuring a high ceiling, comfortable seating areas, and a mezzanine level.
Enjoy a game of pool in this spacious room with a billiards table and comfortable seating area.
Work efficiently at the desk with a computer, printer, and phone, and enjoy complimentary breakfast.
Relax by the pool surrounded by a wooden deck and comfortable seating.
Relax in a stylish room with a flat-screen TV, comfortable bed, and spacious desk area.

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
600 Oasis Rd, Black River Falls, WI, 54615
  • Jackson County Forestry & Parks
    ‪3 min drive‬
  • Jackson Correctional Institution
    ‪4 min drive‬
  • Ho-Chunk Gaming Black River Falls
    ‪7 min drive‬

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Room options

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Double Beds, Non Smoking, Microwave

7.6 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking, Microwave

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Microwave

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Black River Falls

SureStay Plus Hotel by Best Western Black River Falls places you within 2 miles (3 km) of Jackson Correctional Institution and Jackson County Forestry & Parks. This 141-room hotel has free breakfast along with conveniences like an indoor pool and free self parking.

What's nearby

  • Sand Creek Brewery - 3 min drive - 2.0 miles
  • Jackson County Forestry & Parks - 3 min drive - 1.8 miles
  • Jackson County Fair Grounds - 4 min drive - 2.5 miles
  • Jackson Correctional Institution - 4 min drive - 2.0 miles
  • Ho-Chunk Gaming Black River Falls - 7 min drive - 4.4 miles

Getting around

  • Minneapolis - St. Paul Intl. Airport (MSP) - 144 min drive

Restaurants

  • ‪Flying J Travel Center - ‬15 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Culver's - ‬16 min walk
  • ‪BJ’s Airport Bar and Grill - ‬3 min drive
  • ‪Arby's - ‬3 min drive

About this property

SureStay Plus Hotel by Best Western Black River Falls

Hotel in Black River Falls with free breakfast and a fitness center
At SureStay Plus Hotel by Best Western Black River Falls, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free wired internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • The Orange Moose Bar

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 4,435 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Handrails in stairways (31 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1974
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per accommodation, per night (maximum USD 100 per stay), plus a deposit of USD 100 per stay
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per night
  • Cribs/infant beds are available for USD 5.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per accommodation, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Arrowhead BEST WESTERN
BEST WESTERN Arrowhead
BEST WESTERN Arrowhead Lodge
BEST WESTERN Arrowhead Lodge Black River Falls
BEST WESTERN Arrowhead Lodge Hotel
BEST WESTERN Arrowhead Lodge Hotel Black River Falls
Best Western Arrowhead Hotel Black River Falls
Best Western Black River Falls
Black River Falls Best Western
Best Western Arrowhead Black River Falls
SureStay Plus Hotel by Best Western Black River Falls Hotel

Frequently asked questions

What's there to do near SureStay Plus Hotel by Best Western Black River Falls?

This hotel is located in Black River Falls, close to Jackson County Forestry & Parks, Jackson Correctional Institution, and Jackson County Fair Grounds. You'll also find Ho-Chunk Gaming Black River Falls and Sand Creek Brewery within a short drive.

Will I be able to park at SureStay Plus Hotel by Best Western Black River Falls?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does SureStay Plus Hotel by Best Western Black River Falls feature a casino at the property?

No, SureStay Plus Hotel by Best Western Black River Falls doesn't have a casino.

Will I find an indoor pool at SureStay Plus Hotel by Best Western Black River Falls?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at SureStay Plus Hotel by Best Western Black River Falls?

There are many amenities for couples at this hotel, including an indoor pool and a bar plus some guestrooms feature fireplaces.

Are there hot tubs at SureStay Plus Hotel by Best Western Black River Falls?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does SureStay Plus Hotel by Best Western Black River Falls have a restaurant that serves breakfast?

Yes, SureStay Plus Hotel by Best Western Black River Falls serves free continental breakfast at The Orange Moose Bar each morning.

Does SureStay Plus Hotel by Best Western Black River Falls allow pets to stay for free?

Although they can't stay for free, dogs are welcome at SureStay Plus Hotel by Best Western Black River Falls for a fee of USD 25 per accommodation, per night. A deposit of USD 100 per stay is collected.

Does SureStay Plus Hotel by Best Western Black River Falls have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies at SureStay Plus Hotel by Best Western Black River Falls?

Yes, some guestrooms at this hotel offer either a balcony or a patio.

SureStay Plus Hotel by Best Western Black River Falls Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 256 out of 808 reviews
Rating 8 - Good. 275 out of 808 reviews
Rating 6 - Okay. 147 out of 808 reviews
Rating 4 - Poor. 76 out of 808 reviews
Rating 2 - Terrible. 54 out of 808 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Edward

Liked: Cleanliness, staff & service
Only complaint: Your poor Mattress gave me a back ache! RM 203
Stayed 1 night in May 2025

4/10 Poor

Nancy

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The room was noisy. Right by the elevator shaft. Breakfast was not very good. Small amounts and the hot items were not kept filled.
Stayed 1 night in Apr 2025

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay when you're visiting relatives in the area. The room was spacious and clean, so no complaints.
Stayed 2 nights in Apr 2025

8/10 Good

Amanda, Hilbert

Traveled with family
Liked: Staff & service
Beds were a little hard and tiny pillows
Stayed 2 nights in Apr 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Apr 2025

8/10 Good

Ann

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would stay here again
Stayed 2 nights in Mar 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tomasz

Stayed 1 night in Feb 2025

2/10 Terrible

Lori

Disliked: Cleanliness, property conditions & facilities, room comfort
My husband woke early and jumped out of bed because he felt something crawling on his leg. It was a bug. He showed the manager who apologized. However, since we booked through this app, she could not refund our money.
Stayed 1 night in Jan 2025

8/10 Good

Tracy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right off the highway and super easy to find!
Stayed 1 night in Jan 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Will stay again.
Stayed 4 nights in Dec 2024

6/10 Okay

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room

Breakfast good. Bar and hotel nice over all. Room were disceiving from pictures on website
Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas, Eden Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Room with 1 queen bed was very very small. Could hear the bathtub filling in the room above me. Could hear a person in the workout room next to my room at 6am. Bar was open but only serves pizza. Nice bartender.
Stayed 1 night in Nov 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms, check in efficient, best breakfast of the many hotels I have stayed at
Stayed 4 nights in Aug 2024

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Michele M.

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Liked that it was on the trail.
Stayed 2 nights in Oct 2024

8/10 Good

Eva

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It's a good place to stay for ranger riding.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Paul

Disliked: Amenities
We stay at this property because of the convenience of onsite bar/restaurant. Restaurant was closed the entire weekend because "bartender called in" Unacceptable reason as far as we're concerned. Also the landscaping is all overgrown and unkept. I've been staying there for years and have never seen it looking this bad. Staff is excellent and doing their best, even with poor management.
Stayed 2 nights in Oct 2024

8/10 Good

catherine

Traveled with group
Liked: Cleanliness, staff & service

a dated gem

Property showed wear and tear, however the bed linens, mattress, etc were very comfortable.
Stayed 1 night in Sep 2024