Wonderful people. We upgraded to an Executive Suite. First we couldn’t get the fireplace going, then we couldn’t get the bed couch to close. Ran into some others staying there, and they problems with their bed couch too. I like their prices, so I guess it’s a bit of a trade off. If they updated it (replaced bed couches, repainted, updated their fireplaces etc.), it would cost more to stay there. They came right away to get everything working, but it was a bit of a hassle most people don’t want. We’re going to try another property next time we’re in Orillia.