Banff Rocky Mountain Resort

I like the cabin style atmosphere, the up and down layout of the rooms we stayed in. And I like that it was quiet.

property is old and dated but cozy. .......... ..........................

The property was a short drive to "downtown" Banff but the hotel offered complementary shuttle rides to and from the main drag. The staff was very friendly and helpful. I was pleasantly surprised with the restaurant as the food was very good and reasonably priced. Only downside is I was on a bottom floor unit and I could hear the people above me walking around and thumps as they moved luggage and such.

good location close to town. restaurant had good food and fair prices.

Family friendly.Over all ok except their hut tub tiles looking old n dirty

Nice staff, ample parking, hotel is bit dated but acceptable. It is 7 min drive from downtown Banff so may be inconvenient for travelers without car but they do run regular shuttles.

Lovely location. Away from the town, on a lake. Hotel room is a bit dated but we loved the fireplace downstairs. Restaurant was a huge plus. Delicious breakfast and dinner. 12 elk came out of the woods and into the lake while we were eating. Beautiful view through large windows overlooking the lake.

not enough parking spots available. Didn't have enough coins for laundry. Nice grills available for grilling. Convenient and pleasant.

This is a very dated facility, except for the lobby where they have put some money to update for a nice appearance. Small rooms, soiled couch, little ventilation except for one small window. We had to ask for a fan. For a nightly rate that was nearly $300, the bathroom had one small soap and no hair conditioner. The small double bed was bouncy and my wife and I did not sleep well (and we were hot also, due to poor ventilation). At checkout the staff person did not even ask how our stay was, and was only concerned about the credit card we wanted to pay with. We do not want this place leaving the light on for us - and we would not recommend a stay at this place.

Well to start off, the best part was the check in and check out. Night one: ate dinner at the restaurant and food was very bland. Went back to get some sleep and the room behind me sounded like a sporting arena (Had a suite by the way). Called the front desk and they said they'd take care of it. This went on for 2 hours. Then the radiator next to the bed sounded like a broken rain gutter. I called again and they said they'd send someone out. Wait until you hear the verdict. Day two: fresh fruit for breakfast wasn't so fresh. Went out and about during the day and came back to the bed made up and fresh towels. Went out for dinner and radiator kept me up until 4 am. At this point I'm not happy. Day 3: omelette for breakfast wasn't so bad and then went out and about again. Came back at 3 and the room wasn't made up. I got a knock on the door and they offered to "exchange the rubbish". So be it. Went out for dinner and came back to unwind before packing. The radiator still wasn't fixed!!! They said they had no record of me calling when I phoned the front desk. I didn't fall asleep until 4 am again! Last day: skipped breakfast, packed up, and checked out. She checking out they asked how the stay was. I told them everything and they said nothing in the system had me calling and complaining. Unprofessional! Needless to say this was the worst hotel service and hotel I've ever stayed at. Wifi was mediocre and service was next to none. I would not recommend this Hotel to anyone

Enjoyed being close to so many spectacular views of God's creation!

Nice condominium style lodging in a quiet location. We had a kitchenette which was perfect for us seeing we wanted early morning starts to go hiking. Only issues was the room coffee was very weak so best to bring ypur own if you like good coffee. Our NUVI GPS had issues finding the address but that was also minor.

The hotel is about 3 km away from the center of the town but that is not the big problem. The mattresses in the hotel room where I stayed are the worst I've ever seen. The restaurant waitresses are not attentive and I had to get up and ask for coffee. The hotel buildings looked very old and other hotels nearby looked WAY better.

The hotel has a good central location for all the points of interest and dining options plus a shuttle to the city center. It has attractive architecture consistent with the rustic location. We enjoyed using the indoor pool and sauna every evening.

The staff was very pleasant and helpful. The room (junior suite) was big with sofa and computer desk with small frig. It was close to the main highway (route 1) and that made it easy to come and go while visiting the other national parks. Although they have a shuttle for downtown, we used our rental car for getting around. I highly recommend the Hoddoo trail about a mile from the hotel. (views with Elk down by the river).

The family and I stayed here for a night and the hotel met our expectations. The room was neat. No problems during our brief 12 hour stay. Staff were friendly. Overall, no regrets staying here.

It was nice place, but a little ways from downtown Banff. I would've preferred to stayed closer, but some may love the isolation. The rooms were clean. Also, we received an upgrade, but really didn't need the additional bedroom.