Banff Rocky Mountain Resort

3.0 star property
Family-friendly hotel with 2 hot tubs and a fitness center

Choose dates to view prices

Photo gallery for Banff Rocky Mountain Resort

Reception
 Junior Suite, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi
BBQ/picnic area
Front of property
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Gym

Explore the area

Map
1029 Banff Ave, Banff, AB, T1L1H8
  • Banff National Park Information Centre
    ‪6 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪6 min drive‬
  • Banff Centre for Arts and Creativity
    ‪7 min drive‬

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Room options

Condo, 1 Bedroom (with Kitchen)

  • 340 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite (One Bedroom Wolf)

  • 340 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Condo, 2 Bedrooms (with Kitchen)

  • 637 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite (Two Bedroom Wolf)

  • 637 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Junior Suite, 2 Queen Beds

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Loft (Suite)

  • 540 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Banff

Located within a mile (2 km) of Banff Off-Leash Dog Park, Banff Rocky Mountain Resort is within 2 miles (3 km) of Victoria Glacier. This 171-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Banff National Park Information Centre - 6 min drive - 2.8 miles
  • Banff Lake Louise Tourism Bureau - 6 min drive - 2.8 miles
  • Banff Centre for Arts and Creativity - 7 min drive - 3.0 miles
  • Tunnel Mountain - 10 min drive - 3.0 miles
  • Banff Springs Golf Club - 16 min drive - 5.7 miles

Getting around

  • Banff Station - 7 min drive
  • Calgary International Airport (YYC) - 90 min drive

Restaurants

  • ‪A&W Restaurant - ‬3 min drive
  • ‪Good Earth Coffeehouse - Banff - ‬6 min drive
  • ‪Park Distillery - ‬7 min drive
  • ‪Cedar House Investments Ltd - ‬7 min drive
  • ‪Farm & Fire - ‬6 min drive

About this property

Banff Rocky Mountain Resort

Family-friendly hotel with 2 hot tubs and a fitness center
At Banff Rocky Mountain Resort, guests enjoy an indoor pool, a gym, and 2 hot tubs. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include outdoor tennis courts, free WiFi in public areas, and conference space.
Guests can expect free WiFi and 43-inch LCD TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
2 hot tubs are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 11 to 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Alpha Bistro

Things to do

  • 2 hot tubs
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,000 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 11 to 23 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Banff Mountain Resort
Banff Resort
Banff Rocky
Banff Rocky Mountain
Banff Rocky Mountain Resort
Mountain Resort Banff
Resort Banff
Rocky Mountain Banff Resort
Rocky Mountain Resort
Rocky Mountain Resort Banff
Banff Rocky Mountain Hotel Banff
Banff Rocky Mountain Hotel

Frequently asked questions

Is a free cancellation option available at Banff Rocky Mountain Resort?

Banff Rocky Mountain Resort offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Banff Rocky Mountain Resort?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Banff Rocky Mountain Resort on Jun 24, 2025 start from $426.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Banff Rocky Mountain Resort?

This hotel is located in Banff, close to Upper Hot Springs and Banff Gondola. You'll also find Bow River and Tunnel Mountain within a short drive.

Is parking available on site at Banff Rocky Mountain Resort?

Yes, self parking is offered for free at the hotel.

Does Banff Rocky Mountain Resort include a casino at the property?

No, Banff Rocky Mountain Resort doesn't have a casino.

Is there an indoor pool at Banff Rocky Mountain Resort?

Yes, this hotel has an indoor pool along with 2 hot tubs.

What do couples enjoy most about Banff Rocky Mountain Resort?

There are many amenities for couples at this hotel, including an indoor pool and a bar plus some guestrooms feature fireplaces.

Does Banff Rocky Mountain Resort have a hot tub?

Yes, this hotel has 2 spa tubs.

Does Banff Rocky Mountain Resort feature a restaurant that includes a breakfast menu?

Yes, Banff Rocky Mountain Resort serves a full breakfast for a surcharge each morning at The Alpha Bistro.

Does Banff Rocky Mountain Resort allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Banff Rocky Mountain Resort for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Banff Rocky Mountain Resort?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Banff Rocky Mountain Resort?

No, there aren't any guestrooms with balconies at Banff Rocky Mountain Resort.

Does Banff Rocky Mountain Resort offer wedding services?

There are wedding services available at Banff Rocky Mountain Resort if that's in your vacation plans.

Banff Rocky Mountain Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 972 out of 2288 reviews
Rating 8 - Good. 658 out of 2288 reviews
Rating 6 - Okay. 359 out of 2288 reviews
Rating 4 - Poor. 178 out of 2288 reviews
Rating 2 - Terrible. 121 out of 2288 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julio Cesar, Surrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing, surrounded by a safe wildlife
Stayed 1 night in May 2025

6/10 Okay

Martinha

Stayed 3 nights in Apr 2025

2/10 Terrible

Jason

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There wad cleaning supplies left in a dirty room?? So they were in there but did a half ass job. There was hair in the bath tub, bath mat was dirty as well. The hot tub has a narly ring of something stuck to the sides with once again hair floating in and around the tub. The skiing was good so beside the list above we try extending our stay a extra night. The supervisor on that night said there was nothing available except one room with one bed. Just a couple brother that was no big deal except the price went from 170 per night to just under 400. When i look online threw Expedia there was plenty of rooms available with two beds. When i showed the front staff we were told sorry those are not available...weird!! I can see they are. So beacuse of that above we decided to go somewhere else and would not recommend a stay at this location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love everything about it, super clean rooms. Only downfall is outside walk to pool
Stayed 2 nights in Mar 2025

4/10 Poor

Juliana

Stayed 2 nights in Mar 2025

10/10 Excellent

Kimberly, Gloucester

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! A moose was walking down the street and elk everywhere!
Stayed 1 night in Mar 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Ella Roselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place and accessible to all of the tourist spot area.
Stayed 2 nights in Mar 2025

4/10 Poor

Roslyn

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room is good only problem was there ants everywhere
Stayed 1 night in Mar 2025

8/10 Good

Elnette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, room comfort

Good for family

Rented a 2 bedroom unit. The rooms are a bit basic but we got it for a good price. Room to spread out after a long day of skiing They need an update - but the. It would cost more!
Stayed 5 nights in Mar 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Received a text AFTER registering and paying online that outdoor hot tub was closed for maintenance. Complained about that when we arrived and were given a bottle of wine and firewood. The wine was ok; the wood burned poorly
Stayed 2 nights in Mar 2025

8/10 Good

ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great rate for a loft with a kitchen had an actual working fireplace. A hatchet would havr been nice for the wood. Other than being 2km from anytbing it was a great place to stay and not a big deal . They offer a shuttle for free to and from and they procide you with a schedule.
Stayed 2 nights in Mar 2025

4/10 Poor

Julia

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location was good, it was just outside of the busy portion of Banff. We booked last minute and there were only 2 rooms available in the whole complex. I am quite certain we got the room that no one wanted. It was very outdated, the couch was very dirty and the pull-out bed was dirty. There was mold in the bathroom by the bathtub. The kitchen was old and needed serious upgrades. We also got a corner unit that was on the two main roads, so there was lots of traffic all night and quite loud. It was sufficient for a night, but I did not enjoy my stay, I was a little grossed out. The staff was friendly and accommodating, however, because of my experience, I will never return to this hotel. Oh, and the room was WAY overpriced. We paid over $240 for one night. For the condition the room was in, I would think $95/night was too much.
Stayed 1 night in Mar 2025

4/10 Poor

Eva

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
You need a renovation the room and make sure its clean !!!!! Unsafe to stay
Stayed 2 nights in Mar 2025

6/10 Okay

James

Stayed 1 night in Dec 2024

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot tub, nice rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Artem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay !!!
Stayed 1 night in Mar 2025

6/10 Okay

Nicholle

Stayed 2 nights in Mar 2025

6/10 Okay

Krista

Liked: Staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

mathew

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is getting a little dated. Needs some upgrades to the units appliances are half broken and the carpets are completely worn out and the bathroom fan sounded like it was about to blow apart. The main lodge is nice, the bar and bistro were good, however the outdoor hot tub is closed and it wasn’t advertised as not having that available which is part of the reason we booked this accommodation.
Stayed 3 nights in Mar 2025

8/10 Good

Jenny

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Second floor end unit is great! High ceilings. Extra side window that interior units do not have. Pool is located in basement of main building so walking outside is required. Parking is more than adequate for a long box dually truck. Hotel is not walking distance to central Banff. It was great for what we needed in a hotel!
Stayed 2 nights in Mar 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice suites.
Stayed 2 nights in Nov 2024