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Banff Caribou Lodge and Spa

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Banff Caribou Lodge and Spa

Property entrance
Corner Suite with Spa Bath | Living area | Flat-screen TV
Restaurant
Indoor spa tub
Corner Suite with Spa Bath | Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(108 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath | Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(15 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(72 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(46 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(89 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(67 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Standard Room, 2 Queen Beds, Mobility Accessible | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Banff

Located in Uptown District, Banff Caribou Lodge and Spa is 2.1 mi (3.4 km) from Tunnel Mountain. This 190-room, 3.5-star hotel welcomes guests with conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Victoria Glacier - 1 min walk - 0.1 miles
  • Banff Lake Louise Tourism Bureau - 13 min walk - 0.8 miles
  • Banff National Park Information Centre - 14 min walk - 0.8 miles
  • Banff Centre for Arts and Creativity - 14 min walk - 0.8 miles

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬13 min walk
  • ‪The Old Spaghetti Factory - ‬13 min walk
  • ‪A&W Canada - ‬6 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬14 min walk
  • ‪Shoku Izakaya - ‬15 min walk

About this property

Banff Caribou Lodge and Spa

Guests staying at Banff Caribou Lodge and Spa enjoy access to a full-service spa, a gym, and a sauna. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include free WiFi in public areas, a hot tub, and conference space.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, coffee makers, and free local calls are other standard amenities.
Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Similar properties

Reception
Banff Rocky Mountain Resort
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  • Hot tub
  • Pet friendly
  • Parking included
8.0 out of 10, Very Good, 2,937 reviews
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The price is $286
May 25 - May 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Banff Caribou

Banff Caribou Lodge

Caribou Banff

Caribou Banff Lodge

Caribou Lodge

Caribou Lodge Banff

Banff Caribou Hotel Banff

Banff Caribou Lodge And Spa

Frequently asked questions

Is a free cancellation option available at Banff Caribou Lodge and Spa?

Banff Caribou Lodge and Spa offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Banff Caribou Lodge and Spa?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Banff Caribou Lodge and Spa on May 24, 2026 start from $344, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Banff Caribou Lodge and Spa?

This hotel is situated in Uptown District, just steps from Victoria Glacier. You'll also find Fairmont Banff Springs Bowling Centre and Upper Hot Springs within a short drive.

Is parking available on site at Banff Caribou Lodge and Spa?

Yes, self parking is offered for free at the hotel.

Is a spa located at Banff Caribou Lodge and Spa?

Red Earth Spa is the hotel's spa and services include couples treatments, mani/pedis, body treatments, and massages.

Does Banff Caribou Lodge and Spa feature a casino on the premises?

No, Banff Caribou Lodge and Spa doesn't have a casino.

Is there an indoor pool at Banff Caribou Lodge and Spa?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Banff Caribou Lodge and Spa a good place to stay for couples?

There are many amenities for couples at this hotel, including a restaurant plus some guestrooms feature a private indoor hot tub and a fireplace.

Does Banff Caribou Lodge and Spa have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Banff Caribou Lodge and Spa have a restaurant with a breakfast menu?

Yes, Banff Caribou Lodge and Spa serves a full breakfast each morning for a surcharge from its restaurant.

Does Banff Caribou Lodge and Spa allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Banff Caribou Lodge and Spa for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Does Banff Caribou Lodge and Spa have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Banff Caribou Lodge and Spa?

Yes, some guestrooms at Banff Caribou Lodge and Spa offer a balcony.

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1766 out of 3260 reviews
Rating 8 - Good. 843 out of 3260 reviews
Rating 6 - Okay. 432 out of 3260 reviews
Rating 4 - Poor. 135 out of 3260 reviews
Rating 2 - Terrible. 84 out of 3260 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nadine

Traveled with group, Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms
Stayed 1 night in Feb 2026

10/10 Excellent

Eric

Stayed 1 night in Feb 2026

4/10 Poor

John

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Room - bed had hair in it. Did not look like it was changed from previous night. Mentioned to front counter who were apologetic- new sheets brought within 10 minutes.
Stayed 1 night in Feb 2026

8/10 Good

Dave

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Have stayed here before and by comparison the rooms and carpet in halls etc are really in need of updating . Lots of worn spots and wear marks on furniture. Needs some TLC . Staff was great. Overall a positive experience.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Clean and cozy
Stayed 1 night in Feb 2026

8/10 Good

Kathy

Friendly staff,
Stayed 2 nights in Feb 2026

10/10 Excellent

Tanner

Liked: Cleanliness, amenities, property conditions & facilities
Great staff great hot pool comfy bed what more do you need
Stayed 1 night in Feb 2026

8/10 Good

Dawn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just make sure you like the smell of campfire. They have a beautiful fireplace in the lobby, but you can smell it through the hallways and in your room.
Stayed 2 nights in Feb 2026

8/10 Good

Marcel

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and bed very comfortable
Stayed 1 night in Feb 2026

4/10 Poor

Kate

Stayed 2 nights in Feb 2026

10/10 Excellent

Tom, Calgary

Everything was fine
Stayed 2 nights in Feb 2026

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities
Nice rooms. Heated parking. Great staff. The KEG restaurant was excellent.
Stayed 2 nights in Feb 2026

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great value
Stayed 1 night in Feb 2026

10/10 Excellent

Kaitlyn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff were extremely friendly and helpful
Stayed 2 nights in Feb 2026

8/10 Good

James

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities
Beds where nice and the lobby is awesome
Stayed 3 nights in Feb 2026

6/10 Okay

Daniela

Traveled with family
Liked: Cleanliness, property conditions & facilities
Originally had rooms on the first floor, the smell of chlorine was overwhelming and burned our eyes and noses. Staff was very accommodating and moved us to different rooms, for a fee. The rooms were clean and beds and pillows were very comfortable. The soap, shampoo and conditioner are very nice but extremely scented, would be nice to have an option for sensitive skin.
Stayed 3 nights in Feb 2026

10/10 Excellent

Adeboye M

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff convenient and clean
Stayed 2 nights in Jan 2026

8/10 Good

Sandra Friedli

Liked: Cleanliness
Room was clean. We had 2 double beds which was perfect for my daughter and I. Good parking underground and easy to drive to sunshine for skiing. The Keg is the attached restaurant. We ate there our first night as we got there late. Just wanted a light soup and had the lobster bisque. It was ok. We had dinner in town the other nights.
Stayed 4 nights in Feb 2026

10/10 Excellent

David Allen

Stayed 3 nights in Dec 2025

10/10 Excellent

aimee

Stayed 1 night in Jan 2026

10/10 Excellent

Josh, Lloydminster

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was great and clean
Stayed 3 nights in Feb 2026

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The beds were nice. The staff was great! The location was good.
Stayed 8 nights in Feb 2026

8/10 Good

Katrinka

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room and good restaurant
Stayed 3 nights in Feb 2026

10/10 Excellent

Terry

Stayed 7 nights in Feb 2026

4/10 Poor

Lindsay

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room was super outdated. Wasn’t very clean, so much dust everywhere and worn out furniture. Remote controls were filthy I had to Lysol wipe them. They also reuse the bottles for lotion and soap just refilling them as needed which is pretty gross. We almost left in the middle of the night. Would never stay here again. Only good part was having the keg in the building.
Stayed 1 night in Feb 2026

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