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Banff Caribou Lodge and Spa

3.5 star property
Hotel with a full-service spa, in the vicinity of Lake Minnewanka
VIP Access

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Photo gallery for Banff Caribou Lodge and Spa

Children's play area - outdoor
Lobby
Point of interest
Restaurant
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪12 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
  • Banff Centre for Arts and Creativity
    ‪14 min walk‬
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Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(87 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(59 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(37 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(57 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(34 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath | Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(14 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(58 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Banff

Located in Uptown District, Banff Caribou Lodge and Spa is 5.9 mi (9.4 km) from Lake Minnewanka. This 190-room hotel has a restaurant along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Banff National Park Information Centre - 12 min walk - 0.7 miles
  • Banff Lake Louise Tourism Bureau - 13 min walk - 0.8 miles
  • Banff Centre for Arts and Creativity - 14 min walk - 0.8 miles
  • Tunnel Mountain - 6 min drive - 0.7 miles
  • Fairmont Banff Springs Bowling Centre - 6 min drive - 1.7 miles

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪A&W Restaurant - ‬6 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬14 min walk
  • ‪Park Distillery - ‬14 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬15 min walk

About this property

Banff Caribou Lodge and Spa

Hotel with a full-service spa, in the vicinity of Lake Minnewanka
Guests staying at Banff Caribou Lodge and Spa enjoy access to a full-service spa, a gym, and a sauna. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include free WiFi in public areas, a hot tub, and conference space.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, coffee makers, and free local calls are other standard amenities.
Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Languages

English, French, German, Japanese

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Reception

Banff Rocky Mountain Resort

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  • Pet friendly
  • Parking included
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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Frequently asked questions

Is a free cancellation option available at Banff Caribou Lodge and Spa?

Banff Caribou Lodge and Spa offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What's there to do around Banff Caribou Lodge and Spa?

This hotel is situated in Uptown District, just steps from Victoria Glacier. You'll also find Fairmont Banff Springs Bowling Centre and Upper Hot Springs within a short drive.

Is there parking available at Banff Caribou Lodge and Spa?

Yes, self parking is offered for free at the hotel.

Is a spa located at Banff Caribou Lodge and Spa?

Red Earth Spa is the hotel's spa and services include couples treatments, mani/pedis, body treatments, and massages.

Does Banff Caribou Lodge and Spa feature a casino on the premises?

No, Banff Caribou Lodge and Spa doesn't have a casino.

Is there an indoor pool at Banff Caribou Lodge and Spa?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What amenities will couples enjoy at Banff Caribou Lodge and Spa?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Does Banff Caribou Lodge and Spa have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Banff Caribou Lodge and Spa have a restaurant with a breakfast menu?

Yes, Banff Caribou Lodge and Spa serves a full breakfast each morning for a surcharge from its restaurant.

Does Banff Caribou Lodge and Spa allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Banff Caribou Lodge and Spa for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Banff Caribou Lodge and Spa?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Banff Caribou Lodge and Spa?

Yes, some guestrooms at Banff Caribou Lodge and Spa offer a balcony.

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1479 out of 2718 reviews
Rating 8 - Good. 701 out of 2718 reviews
Rating 6 - Okay. 352 out of 2718 reviews
Rating 4 - Poor. 114 out of 2718 reviews
Rating 2 - Terrible. 72 out of 2718 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Darshil

Liked: Property conditions & facilities

Decent average stay

Bed was clean, bathroom was good. Room seemed small and cozy for a decent price. Few upsets: No air regulation was maintained, so entered a very hot room. View from window- not good. It was inside of a property, not something you would want in Banff despite of paying decent price. Hot tub- good, but eyes were burning by 5 mins. Something was off, in the tub.
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Stayed 2 nights in Mar 2025

8/10 Good

Morgan

Traveled with group
Liked: Cleanliness, staff & service
Decoration in the room was nice. Lot of holes on the walls and missing door stops though. Hot pool area towels were always low.
Stayed 2 nights in Mar 2025

6/10 Okay

Tom

Traveled with partner
Liked: Cleanliness, amenities
Was not wowed by anything. Carpeting in room almost crunchy, bathroom looks like there had been an attempt at a renovation but functionality reduced. Won't be staying there again
Stayed 1 night in Mar 2025

2/10 Terrible

Matthew

Stayed 1 night in Mar 2025

10/10 Excellent

Maryna

Stayed 2 nights in Mar 2025

8/10 Good

sumeet kumar

Traveled with family
Liked: Staff & service, amenities
Property is at wonderful location and we got a room facing mountains which was lovely experience. Though the place was nice but we were deceived thinking this is place has a cave basin which was showed in pictures plus the washbasin sink in washroom was clogged . Thank you !
Stayed 1 night in Mar 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Jessie

Stayed 3 nights in Mar 2025

6/10 Okay

Laurence

Stayed 4 nights in Mar 2025

8/10 Good

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That hot tub was really nice, the 3:30 wake up fire false alarm was a little bit much.
Stayed 1 night in Mar 2025

6/10 Okay

Martin Neil

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Albert

Traveled with partner
Liked: Amenities, property conditions & facilities
All great
Stayed 1 night in Mar 2025

8/10 Good

Marklin

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Peter, Calgary

Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice

Hotel was clean and rooms.were comfortable, front desk staff not the friendliest, and the underground parking should be asked if people have trucks cars suvs etc our vehicle did not fit underground and scraped the top of our vehicle. But overall nice place.
Stayed 1 night in Mar 2025

6/10 Okay

Anna

Cons-stain on a curtain, semi-clogged sink, laud fridge placed between 2 beds, hot pool had foam with pubic hair in it (I guess it was due too much chemicals in the water and hair..well sometimes people lose hair but it was noticeable because it was on top of the white foam..air in the pool air was hurting eyes…no clean towels in the pool area…had to look for a person…but those things are minor things that just need attention…and all will be good…so I would stay there again once those things were fixed…Pros-friendly staff, comfortable clean beds, breakfast out of this world…it was fast, made to perfection and just simply delicious! Overall it was ok…we stayed there just for one night…so we just needed a clean bed…and we got that….but we would have issues staying there for more than 24 hours…but not with food…again food was AMAZING!
Stayed 1 night in Mar 2025

4/10 Poor

Robert

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The room was very small, had to close the bathroom door to see find the toilet. The restaurant was excellent. The front desk person was rushed, a bit rude and not helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fantastic place to stay, the spa is amazing and the staff were great!
Stayed 2 nights in Mar 2025

6/10 Okay

Sahan

Stayed 1 night in Mar 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, we had good sleeping at night. Plus the free underground parking is a bonus.
Stayed 2 nights in Mar 2025

8/10 Good

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD
Stayed 2 nights in Mar 2025

4/10 Poor

Vanessa

Disliked: Cleanliness, staff & service, amenities
Wouldn't stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Steve, Kanata

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated and practical.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Mar 2025

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