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Banff Caribou Lodge and Spa

3.5 star property
Hotel with a full-service spa, near Tunnel Mountain
VIP Access

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Photo gallery for Banff Caribou Lodge and Spa

Property entrance
Property preview
Restaurant
Corner Suite with Spa Bath | Living area | Flat-screen TV
Corner Suite with Spa Bath | Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪12 min walk‬
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Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(99 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath | Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(14 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(64 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(41 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(40 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(75 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(61 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room Balcony

  • Sleeps 2

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Two Queen Room

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard King Room

  • Sleeps 2

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room

  • Sleeps 4

View all photos for Superior King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room

  • Sleeps 2

View all photos for Corner Loft Suite with Jetted Tub

Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Loft Suite with Jetted Tub

  • Sleeps 2

About the neighborhood

Banff

Located in Uptown District, Banff Caribou Lodge and Spa is 2.1 mi (3.4 km) from Tunnel Mountain. This 190-room hotel has a restaurant along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Victoria Glacier - 1 min walk - 0.1 miles
  • Banff National Park Information Centre - 12 min walk - 0.7 miles
  • Banff Lake Louise Tourism Bureau - 13 min walk - 0.8 miles
  • Banff Centre for Arts and Creativity - 14 min walk - 0.8 miles

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪A&W Canada - ‬6 min walk
  • ‪The Canadian Brewhouse - ‬13 min walk
  • ‪Good Earth Coffeehouse - ‬11 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬14 min walk
  • ‪The Old Spaghetti Factory - ‬13 min walk

About this property

Banff Caribou Lodge and Spa

Hotel with a full-service spa, near Tunnel Mountain
Guests staying at Banff Caribou Lodge and Spa enjoy access to a full-service spa, a gym, and a sauna. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include free WiFi in public areas, a hot tub, and conference space.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, coffee makers, and free local calls are other standard amenities.
Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Similar properties

Front of property
Rundlestone Lodge
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 1,985 reviews
$102 nightly
The price is $111
Jan 20 - Jan 21
Total with taxes and fees
Rundlestone Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Frequently asked questions

Is a free cancellation option available at Banff Caribou Lodge and Spa?

Banff Caribou Lodge and Spa offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Banff Caribou Lodge and Spa?

As of Jan 19, 2026, prices found for a 1-night stay for 2 adults at Banff Caribou Lodge and Spa on Jan 20, 2026 start from $107.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Banff Caribou Lodge and Spa?

This hotel is situated in Uptown District, just steps from Victoria Glacier. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Will I be able to park at Banff Caribou Lodge and Spa?

Yes, self parking is offered for free at the hotel.

Is a spa located at Banff Caribou Lodge and Spa?

Red Earth Spa is the hotel's spa and services include couples treatments, mani/pedis, massages, and body treatments.

Does Banff Caribou Lodge and Spa feature a casino on the premises?

No, Banff Caribou Lodge and Spa doesn't have a casino.

Is there an indoor pool at Banff Caribou Lodge and Spa?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Banff Caribou Lodge and Spa a good place to stay for couples?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Are there hot tubs at Banff Caribou Lodge and Spa?

Yes, guests can enjoy a spa tub at this hotel.

Does Banff Caribou Lodge and Spa have a restaurant with a breakfast menu?

Yes, Banff Caribou Lodge and Spa serves a full breakfast each morning for a surcharge from its restaurant.

Does Banff Caribou Lodge and Spa allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Banff Caribou Lodge and Spa for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Banff Caribou Lodge and Spa?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Banff Caribou Lodge and Spa?

Yes, some guestrooms at Banff Caribou Lodge and Spa offer a balcony.

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1633 out of 3014 reviews
Rating 8 - Good. 776 out of 3014 reviews
Rating 6 - Okay. 395 out of 3014 reviews
Rating 4 - Poor. 130 out of 3014 reviews
Rating 2 - Terrible. 80 out of 3014 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
View was of the street behind. Pool/sauna was out of order. Broken light switches and terrible room coffee. Other than that, a lovely stay.
Stayed 1 night in Oct 2025

6/10 Okay

Byungkwan, Coquitlam

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
So so
Stayed 2 nights in Oct 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Jonah

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room was nice, however some days we'd come back and it was half cleaned with towels left on the ground, and the beds not really made. There was garbage from the previous attendees and some food left in the fridge. Other than that, the location was great and the views were great!
Stayed 4 nights in Oct 2025

6/10 Okay

Carolyn

Traveled with family and small children
Liked: Staff & service, amenities
The mountains will always be beautiful! The building itself is quite dated,hence why i choose a lodge for the experience however it could use a revamp of paint and better deep clean. The parking is quite congested we had a truck and it was difficult to finda spotsnd when we did and it was time to leave the truck was hit by someones door...i will try somewhere different next time. Also no complimentary breakfast or even a coffee station...$4.00 at the restaurant for a coffee so i suggest going to a cafe down the main street. .
Stayed 2 nights in Oct 2025

8/10 Good

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower water was hot with great pressure. Bed was comfortable. You may want to book ahead of time for Spa treatments and if you need an RMT( price is the same for non RMT). Nice property and 10-15 minute walk to downtown Banff.
Stayed 2 nights in Oct 2025

8/10 Good

Delayne

Liked: Cleanliness, staff & service, property conditions & facilities
Balcony view to the mountains was superb! Hot pool was amazing after a long day of hiking and walking, unfortunately the jet button was broken so we didnt get to experience the full effects of the hot pool. We were given a 3 day bus pass free of charge for the area which we used all 3 days! Bus stops were very close to the lodge. Our room was cleaned and beds made each day while we were out sightseeing.
Stayed 3 nights in Oct 2025

8/10 Good

Lorraine, London

Traveled with family
Liked: Cleanliness, staff & service
Did not have the wood fireplace lit in the lobby all the time. It would have been nice to sit by the fire. It seemed so staff couldn’t be bothered to light it.
Stayed 5 nights in Oct 2025

8/10 Good

carrie

Traveled with family
Liked: Amenities
rooms clean. Convenient property. Nice Wood Burning Fire in lobby.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mike, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property with an excellent restaurant attached. Very friendly and professional staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Becky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, clean and comfy.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Leon

Liked: Cleanliness, property conditions & facilities
Awesome thanks
Stayed 3 nights in Oct 2025

8/10 Good

Glenn

Traveled with family
Nice property, however, too far away from everything.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sherry

Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were amazing. I was celebrating my birthday they gave me a free bottle of champagne on the house. The room was clean however I do think it needs a face lift.
Stayed 1 night in Oct 2025

10/10 Excellent

Sheri

Traveled with family
Liked: Cleanliness
Staff were friendly and helpful. Rundle suite faced Banff Avenue and had an expansive window so you could take in an incredible Mountain View. Great suggestion to upgrade by Clara. Zac also took time to help us find a great room for our adult children. Located a short distance from the main shopping area which made it less congested and noisy I thought.
Stayed 3 nights in Oct 2025

8/10 Good

dana

Liked: Property conditions & facilities
I would say everything was average or better. No coffee in the lobby should be added instead of having to pay $5(Can) at the restaurant. There was a small coffee pot in the room, but I usually want a larger portion.
Stayed 3 nights in Oct 2025

8/10 Good

jerry

Liked: Amenities
yes
Stayed 5 nights in Sep 2025

6/10 Okay

Laura

Stayed 1 night in Oct 2025

8/10 Good

Alireza

Traveled with partner
Liked: Cleanliness, staff & service
Do not recommend this facility. Although it’s cheap but it’s so old and relatively dirty.
Stayed 1 night in Oct 2025

8/10 Good

Dan

Stayed 4 nights in Jun 2025

8/10 Good

Jithendran K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid option for staying in Banff. The hotel includes free day passes for local public transit. The room cleaning schedule could be improved a bit but this hotel offers great value for money.
Stayed 3 nights in Oct 2025

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Emily at the front desk gave exceptional service and went above and beyond to ensure our trip and stay were enjoyable. Thank you!
Stayed 1 night in Oct 2025

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