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Banff Caribou Lodge and Spa

3.5 star property
Hotel with a full-service spa, near Banff Lake Louise Tourism Bureau
VIP Access

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Banff Caribou Lodge and Spa

Children's play area - outdoor
Point of interest
Standard Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi
Restaurant
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
    Hot Tub
  • Spa
    Spa
  • Room service
    Room service
  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
521 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    11 min walk
  • Banff Lake Louise Tourism Bureau
    11 min walk
  • Banff Legacy Trail
    14 min walk
  • Banff, AB (YBA)
    8 min drive
VIP Access
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Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds, Balcony

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath | Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Suite with Spa Bath

  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
Property entrance
The Fox Hotel and Suites
Hot Tub
Pet friendly
Parking included
Free WiFi
8.4 out of 10, Very Good, (1974)
The price is $122
per night
$136 total
includes taxes & fees
Nov 6 - Nov 7
The Fox Hotel and Suites

About the neighborhood

Banff

Located in Uptown District within a short walk of Banff Lake Louise Tourism Bureau, Banff Caribou Lodge and Spa is within a few miles (5 km) of other popular sights such as Cave and Basin National Historic Site. This 190-room hotel has a restaurant along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Banff National Park Information Centre - 11 min walk
  • Banff Lake Louise Tourism Bureau - 11 min walk
  • Tunnel Mountain - 5 min drive
  • Upper Hot Springs - 7 min drive
  • Banff Gondola - 8 min drive

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪A&W Restaurant - ‬6 min walk
  • ‪Park Distillery - ‬14 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬14 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬15 min walk
  • ‪Old Spaghetti Factory - ‬13 min walk

About this property

Banff Caribou Lodge and Spa

Hotel with a full-service spa, near Banff Lake Louise Tourism Bureau
Guests staying at Banff Caribou Lodge and Spa enjoy access to a full-service spa, a gym, and a sauna. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include free WiFi in public areas, a spa tub, and conference space.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, coffee makers, and free local calls are other standard amenities.
Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. The spa is open daily.

Languages

English, French, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Spa tub
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per pet, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Frequently asked questions

Is a free cancellation option available at Banff Caribou Lodge and Spa?

Banff Caribou Lodge and Spa offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Banff Caribou Lodge and Spa?

As of Oct 23, 2024, prices found for a 1-night stay for 2 adults at Banff Caribou Lodge and Spa on Nov 1, 2024 start from $165.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Banff Caribou Lodge and Spa?

This hotel is situated in Uptown District, just steps from Victoria Glacier. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Is there parking available at Banff Caribou Lodge and Spa?

Yes, self parking is offered for free at the hotel.

Is a spa located at Banff Caribou Lodge and Spa?

Red Earth Spa is the hotel's spa and services include couples treatments, body treatments, mani/pedis, and massages.

Does Banff Caribou Lodge and Spa feature a casino on the premises?

No, Banff Caribou Lodge and Spa doesn't have a casino.

Is there an indoor pool at Banff Caribou Lodge and Spa?

No, this hotel doesn't have an indoor pool; however, there is a spa tub.

What amenities will couples enjoy at Banff Caribou Lodge and Spa?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Does Banff Caribou Lodge and Spa have a hot tub?

Yes, this hotel has a spa tub.

Does Banff Caribou Lodge and Spa have a restaurant with a breakfast menu?

Yes, Banff Caribou Lodge and Spa serves a full breakfast each morning for a surcharge from its restaurant.

Does Banff Caribou Lodge and Spa allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Banff Caribou Lodge and Spa for a fee of CAD 25 per pet, per night. The property also provides food and water bowls.

Does Banff Caribou Lodge and Spa have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Banff Caribou Lodge and Spa?

Yes, some guestrooms at Banff Caribou Lodge and Spa offer a balcony.

Reviews

8.6

Excellent

Rating 10 - Excellent. 1214 out of 2326 reviews" "
Rating 8 - Good. 619 out of 2326 reviews" "
Rating 6 - Okay. 315 out of 2326 reviews" "
Rating 4 - Poor. 107 out of 2326 reviews" "
Rating 2 - Terrible. 71 out of 2326 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was without air conditioning and did not even cool off at night . Don’t understand why , the hallways did , most time had to leave our door open to be bearable . I would suggest checking weather conditions before going!disappointed !
Stayed 3 nights in Jul 2024

6/10 Okay

Jenny

Traveled with family
Liked: Cleanliness, staff & service, amenities
I booked Caribou hotel for 3 days and 2 nights stay. To our surprise they don’t have AC. We have 2 kids and they did not sleep comfortably in our 2 nights stay. Its summer and there is a heat wave.
Stayed 2 nights in Jul 2024

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A charming spot for the night
Our stay was great. We are at the end of a 6-day adventure trip. We needed a spot to regreoup and relax with minimal complication. The Caribou was perfect. A big thank yoi to your front desk for getring us into a room at 2:30pm.
Stayed 1 night in Jul 2024

10/10 Excellent

Zhifeng

Stayed 2 nights in Jul 2024

10/10 Excellent

Travis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean and very friendly
Stayed 1 night in Jul 2024

4/10 Poor

Kseniya

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t provide a VIP access upgrade and said that I’d have to pay for it. Room was by the ice machine and the elevator. They refused to change it.
Stayed 1 night in Jul 2024

10/10 Excellent

Lekshmi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

INGO, Edmonton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
ALMOST $700 A NIGHT, AND NO A/C IN THE ROOMS! THIS SHOULD NOT BE ACCEPTABLE. MADE OUR STAY IN THE MIDDLE OF SUMMER VERY UNCOMFORTABLE.
Stayed 1 night in Jul 2024

6/10 Okay

Ben.maria

Traveled with partner
Liked: Staff & service
Way to expensive for such an old hotel.
Stayed 1 night in Jul 2024

6/10 Okay

Caitlin

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It really was so hot without AC. The window cracks open but then you get street noise. The room was small but comfortable. For the price, I would expect a lot more.
Stayed 1 night in Jul 2024

6/10 Okay

Stephen

Traveled with partner
Liked: Staff & service
Close to downtown
Stayed 2 nights in Jul 2024

8/10 Good

Kevin

Liked: Cleanliness, room comfort
Banff trip
Spent three days in Banff. Hotel is in a good location with easy access to downtown. Seemed to cater to large overnight groups. Always saw buses out front loading and unloading. Fitness center in very poor condition.
Stayed 3 nights in Jul 2024

8/10 Good

Makayla

Stayed 1 night in Jul 2024

6/10 Okay

Darren

Traveled with family
Liked: Cleanliness, room comfort
No A/C and small room for big price
We had 4 people in two queen beds. Room was very small and maybe should have only one bed. No A/C in room and it would have helped. Beds were extremely comfortable and room was clean. Not sure why they only put 2 sets of towels in. Housekeeping corrected quickly. Fitness room A/C was broken and it was needed. Could not use.
Stayed 2 nights in Jul 2024

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
Nice and comfortable room and beds. Pleasant service. Enjoyed stay
Stayed 2 nights in Jul 2024

2/10 Terrible

jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was a nice property, very hot and the rooms do not have ac.
Stayed 1 night in Jul 2024

6/10 Okay

Jameel

Traveled with family
Liked: Cleanliness, staff & service
Needs AC
The lodge doesn't have Air Conditioning in the bed rooms, which made it very hot during the summer. The service staff, and location were excellent though.
Stayed 1 night in Jul 2024

10/10 Excellent

Ismael, Edmonton

Traveled with group
I like the location.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
No Air Conditioning
A very nice hotel, very kind service, but no air conditioning made it very uncomfortable. And the pool is all hot tub - so if you’re looking to have a pool you can swim in, this might not be your best bet. It is a lovely hot tub though!
Stayed 1 night in Jul 2024

8/10 Good

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property does not have AC in the rooms and our first night the room was 76F. The second day the hotel brought in a portable AC which worked great. Downtown area is about a 20 minute walk or local bus stop right in front of hotel. Breakfast buffet was good.
Stayed 2 nights in Jul 2024

2/10 Terrible

Helma

Disliked: Property conditions & facilities
No aircondition in the room, i asked the front desk the following morning told me they dont have ac in the room . Summer at banff still gets hot think ac is a must . The hotel guest above our room was so noisy at 3am. 500 plus a night in this hotel is not worth it.
Stayed 1 night in Jul 2024

10/10 Excellent

Geoffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time here, beautiful setting.
Stayed 3 nights in May 2024

8/10 Good

Liang, Edmonton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking
Stayed 1 night in Jul 2024

2/10 Terrible

Ana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 2 nights in Jul 2024