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Banff Caribou Lodge and Spa

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Banff Caribou Lodge and Spa

Property entrance
Corner Suite with Spa Bath | Room amenity
Restaurant
Corner Suite with Spa Bath | Living area | Flat-screen TV
Indoor spa tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(108 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath | Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(15 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(72 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(45 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(89 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(67 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Standard Room, 2 Queen Beds, Mobility Accessible | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior King Room Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room Balcony

  • Sleeps 2
  • Free WiFi

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room with Balcony

  • Sleeps 4
  • Free WiFi

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Two Queen Room

  • Sleeps 4
  • Free WiFi

View all photos for Standard King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard King Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room

  • Sleeps 4
  • Free WiFi

View all photos for Superior King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room

  • Sleeps 2
  • Free WiFi

View all photos for Corner Loft Suite with Jetted Tub

Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Loft Suite with Jetted Tub

  • Sleeps 2
  • Free WiFi

About the neighborhood

Banff

Located in Uptown District, Banff Caribou Lodge and Spa is 2.1 mi (3.4 km) from Tunnel Mountain. This 190-room, 3.5-star hotel welcomes guests with conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Victoria Glacier - 1 min walk - 0.1 miles
  • Banff Lake Louise Tourism Bureau - 13 min walk - 0.8 miles
  • Banff National Park Information Centre - 14 min walk - 0.8 miles
  • Banff Centre for Arts and Creativity - 14 min walk - 0.8 miles

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬13 min walk
  • ‪The Old Spaghetti Factory - ‬13 min walk
  • ‪A&W Canada - ‬6 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬14 min walk
  • ‪Shoku Izakaya - ‬15 min walk

About this property

Banff Caribou Lodge and Spa

Guests staying at Banff Caribou Lodge and Spa enjoy access to a full-service spa, a gym, and a sauna. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include free WiFi in public areas, a hot tub, and conference space.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, coffee makers, and free local calls are other standard amenities.
Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Similar properties

Indoor spa tub
The Fox Hotel and Suites
Uptown District
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 3,036 reviews
$275 nightly
The price is $305
May 18 - May 19
Total with taxes and fees
The Fox Hotel and Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Banff Caribou

Banff Caribou Lodge

Caribou Banff

Caribou Banff Lodge

Caribou Lodge

Caribou Lodge Banff

Banff Caribou Hotel Banff

Banff Caribou Lodge And Spa

Frequently asked questions

Is a free cancellation option available at Banff Caribou Lodge and Spa?

Banff Caribou Lodge and Spa offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Banff Caribou Lodge and Spa?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Banff Caribou Lodge and Spa on May 15, 2026 start from $348, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Banff Caribou Lodge and Spa?

This hotel is situated in Uptown District, just steps from Victoria Glacier. You'll also find Fairmont Banff Springs Bowling Centre and Upper Hot Springs within a short drive.

Is parking available on site at Banff Caribou Lodge and Spa?

Yes, self parking is offered for free at the hotel.

Is a spa located at Banff Caribou Lodge and Spa?

Red Earth Spa is the hotel's spa and services include couples treatments, mani/pedis, body treatments, and massages.

Does Banff Caribou Lodge and Spa feature a casino on the premises?

No, Banff Caribou Lodge and Spa doesn't have a casino.

Is there an indoor pool at Banff Caribou Lodge and Spa?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Banff Caribou Lodge and Spa a good place to stay for couples?

There are many amenities for couples at this hotel, including a restaurant plus some guestrooms feature a private indoor hot tub and a fireplace.

Does Banff Caribou Lodge and Spa have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Banff Caribou Lodge and Spa have a restaurant with a breakfast menu?

Yes, Banff Caribou Lodge and Spa serves a full breakfast each morning for a surcharge from its restaurant.

Does Banff Caribou Lodge and Spa allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Banff Caribou Lodge and Spa for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Does Banff Caribou Lodge and Spa have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Banff Caribou Lodge and Spa?

Yes, some guestrooms at Banff Caribou Lodge and Spa offer a balcony.

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1760 out of 3247 reviews
Rating 8 - Good. 839 out of 3247 reviews
Rating 6 - Okay. 429 out of 3247 reviews
Rating 4 - Poor. 136 out of 3247 reviews
Rating 2 - Terrible. 83 out of 3247 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Jessica

Traveled with family
Room was ok, nothing special. So so loud being faces towards to front of the building. Had trouble sleeping.
Stayed 4 nights in Feb 2026

8/10 Good

Penny

Liked: Cleanliness, staff & service, amenities
Staff was great, room was good.
Stayed 1 night in Feb 2026

10/10 Excellent

Keira

Stayed 2 nights in Feb 2026

6/10 Okay

Tammy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Microwave in room so don’t have to eat out
Stayed 3 nights in Feb 2026

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was good, pool was good, staff was friendly. Nothing exceptional but overall was good and the price was right
Stayed 1 night in Feb 2026

10/10 Excellent

Jamie

Stayed 1 night in Feb 2026

8/10 Good

Tanja

Traveled with partner
Comfortable rooms and great staff. Very clean. Good location.
Stayed 1 night in Feb 2026

8/10 Good

Candice, Calgary

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Decent room. Overall nice hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
We love the hot tub
Stayed 1 night in Jan 2026

10/10 Excellent

Tane

Liked: Cleanliness, staff & service, amenities
Excellent service and great location.
Stayed 1 night in Feb 2026

6/10 Okay

Pamela

Traveled with family
Disliked: Amenities
Staff was amazing. The hotel looks tired. Needs to be updated.
Stayed 2 nights in Feb 2026

6/10 Okay

Greg

Disliked: Amenities
Room was ok. Seems a little worn. Could have used a new shower head. Like the Rocky Mountain soap, cream and shampoo/conditioner. Bed was comfortable. TV bit old/small but worked.
Stayed 1 night in Feb 2026

10/10 Excellent

ty

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room nice pool and sauna set up
Stayed 2 nights in Jan 2026

10/10 Excellent

Stephen

Stayed 1 night in Feb 2026

6/10 Okay

Kendra

Traveled with family
Liked: Cleanliness, property conditions & facilities
No bathroom fan. Lights are in a weird spot. Pool was shut down during our stay. Chose this hotel for its pool. Disappointing.
Stayed 1 night in Feb 2026

8/10 Good

kianna

Spa was lovely
Stayed 2 nights in Feb 2026

8/10 Good

Daniel

Stayed 2 nights in Feb 2026

8/10 Good

Trevor

Stayed 2 nights in Feb 2026

6/10 Okay

shawn

Liked: Cleanliness, amenities
Pros: good location, shuttle to ski hills, good restaurant for dinner, nice hot pool, comfy bed, easy parking in garage. Cons: hockey team stayed two of my three nights. Loud running groups of people all evening till late despite calling front desk. Pools open late so guests coming back to room 10:30 pm loud in hall next to my room. Noisy and loud hard for skiers who need sleep and get up early. Fridge froze my food but hotel replaced it right away. Bathroom fixtures need some repair. Decor is worn. I wouldn’t stay here again due to noise.
Stayed 3 nights in Feb 2026

10/10 Excellent

Devin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional! Great location Wonderful staff Accommodations were 👌
Stayed 2 nights in Jan 2026

8/10 Good

Nancy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms are a bit tired - but clean and staff was great
Stayed 4 nights in Jan 2026

6/10 Okay

Randolph

Stayed 4 nights in Feb 2026

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet room facing a small courtyard was excellent. Having the lounge and restaurant downstairs was great. Underground parking was a bonus. Great value for the money.
Stayed 1 night in Feb 2026

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities
Clean room, toiletrie
Stayed 1 night in Feb 2026

10/10 Excellent

Nicole

Great
Stayed 2 nights in Jan 2026

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