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Banff Caribou Lodge and Spa

Property class: 3.5
VIP Access

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Photo gallery for Banff Caribou Lodge and Spa

A restaurant with wooden tables and benches, antler decorations on the wall, and a rustic interior design.
A modern kitchen with wooden cabinets, a built-in oven, and a large island with a sink.
A gym with exercise equipment, a bench, and a view of a pool through a glass wall.
Two chairs with metal frames and mesh backs on a balcony with wooden railings, overlooking a mountainous landscape.
A conference room with a round table, six chairs, and two flower arrangements.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪13 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪14 min walk‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, WiFi (free)

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(112 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath | Living area | Flat-screen TV

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(17 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, WiFi (free)

Standard Room, 1 King Bed

8.4 out of 10
Very good
(77 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, WiFi (free)

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(45 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, WiFi (free)

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(49 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, WiFi (free)

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(92 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, iron/ironing board, WiFi (free)

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(68 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Premium bedding, in-room safe, iron/ironing board, WiFi (free)

Superior Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Standard Room, 2 Queen Beds, Mobility Accessible | Premium bedding, in-room safe, iron/ironing board, WiFi (free)

Standard Room, 2 Queen Beds, Mobility Accessible

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior King Room Balcony

Premium bedding, in-room safe, iron/ironing board, WiFi (free)

Superior King Room Balcony

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, iron/ironing board, WiFi (free)

Superior Two Queen Room with Balcony

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, iron/ironing board, WiFi (free)

Standard Two Queen Room

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Banff

Located in Uptown District, Banff Caribou Lodge and Spa is 2.1 mi (3.4 km) from Tunnel Mountain. This 190-room, 3.5-star hotel welcomes guests with conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Banff National Park Information Centre - 13 min walk - 0.8 miles
  • Banff Centre for Arts and Creativity - 14 min walk - 0.8 miles
  • Canada House Gallery - 16 min walk - 0.9 miles
  • Central Park - 20 min walk - 1.1 miles

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬13 min walk
  • ‪A&W Canada - ‬6 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬14 min walk
  • ‪The Old Spaghetti Factory - ‬13 min walk
  • ‪Indian Curry House - ‬14 min walk

About this property

Banff Caribou Lodge and Spa

Guests staying at Banff Caribou Lodge and Spa enjoy access to a full-service spa, a gym, and a sauna. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include free WiFi in public areas, a hot tub, and conference space.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Refrigerators, coffee makers, and free local calls are other standard amenities.
Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Similar properties

Front of property
Rundlestone Lodge
Uptown District
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 2,201 reviews
$382 nightly
The price is $424
Sep 27 - Sep 28
Total with taxes and fees
Rundlestone Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Frequently asked questions

Is a free cancellation option available at Banff Caribou Lodge and Spa?

Banff Caribou Lodge and Spa offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Banff Caribou Lodge and Spa?

As of Aug 28, 2026, prices found for a 1-night stay for 2 adults at Banff Caribou Lodge and Spa on Sep 27, 2026 start from $426, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Banff Caribou Lodge and Spa?

This hotel is situated in Uptown District within a short 18-minute walk of Bow River and also 19 minutes on foot from Central Park. You'll also find Tunnel Mountain and Bowl Valley Five Pin and Pints within a short drive.

Is parking available on site at Banff Caribou Lodge and Spa?

Yes, self parking is offered for free at the hotel.

Is a spa located at Banff Caribou Lodge and Spa?

Red Earth Spa is the hotel's spa and services include couples treatments, body treatments, mani/pedis, and massages.

Does Banff Caribou Lodge and Spa feature a casino on the premises?

No, Banff Caribou Lodge and Spa doesn't have a casino.

Is there an indoor pool at Banff Caribou Lodge and Spa?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Banff Caribou Lodge and Spa a good place to stay for couples?

There are many amenities for couples at this hotel, including a restaurant plus some guestrooms feature a private indoor hot tub and a fireplace.

Does Banff Caribou Lodge and Spa have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Banff Caribou Lodge and Spa have a restaurant with a breakfast menu?

Yes, Banff Caribou Lodge and Spa serves a full breakfast each morning for a surcharge from its restaurant.

Does Banff Caribou Lodge and Spa allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Banff Caribou Lodge and Spa for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Does Banff Caribou Lodge and Spa have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Banff Caribou Lodge and Spa?

Yes, some guestrooms at Banff Caribou Lodge and Spa offer a balcony.

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1825 out of 3352 reviews
Rating 8 - Good. 875 out of 3352 reviews
Rating 6 - Okay. 441 out of 3352 reviews
Rating 4 - Poor. 131 out of 3352 reviews
Rating 2 - Terrible. 80 out of 3352 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Rauf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean rooms. Nice to stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Han Mia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the stay in here
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a quiet great place to stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great value, friendly staff, clean rooms, dog friendly.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Saif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff was friendly.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities
Staff were friendly and helpful, pool was excellent
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great!
Stayed 1 night in May 2026
Verified review

8/10 Good

REINELDA R

Liked: Staff & service, amenities
Hotel is okay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very comfortable room. Nice decor and the keg on site is great!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, heated pool and sauna are very clean and relaxing.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved visiting the spa onsite, dinner at The Keg was great and perfect location for a good walk after dinner.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big hot tub, great value, staff were very friendly.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Everything was great.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Enjoyed my time in Banff and would return in the future. Staff were friendly and helpful when needed.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Zoey Wladyswawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, a bit dated but charming.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great amenities and top notch staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Matthieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place to stay at
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room and amenities. Wonderful spa experience as well.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Xianzheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and very cozy lodge, underground parking is great.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and pet friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean. The staff were friendly and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Chester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hot tub, great bed!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very professional.
Stayed 1 night in May 2026