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Hotel Canoe and Suites

4.0 star property
Hotel in Banff with 2 hot tubs and a sauna

Choose dates to view prices

Photo gallery for Hotel Canoe and Suites

Rooftop pool
Exterior
Rooftop pool
Daily cooked-to-order breakfast for a fee
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
600 Banff Avenue, 2000, Banff, AB, T1L1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪6 min walk‬
  • Place, Banff National Park Information Centre
    ‪16 min walk‬

Room options

View all photos for Superior Room With Mountain View

Premium bedding, free WiFi, bed sheets

Superior Room With Mountain View

  • Sleeps 4

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Premium bedding, free WiFi, bed sheets

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Mountain View

Superior Room, 2 Queen Beds, Mountain View | Premium bedding, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Mountain View

9.6 out of 10
Exceptional
(115 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Accessible

Superior Room, 2 Queen Beds, Accessible | Premium bedding, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite, 2 Queen Beds

Superior Studio Suite, 2 Queen Beds | Premium bedding, free WiFi, bed sheets

Superior Studio Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite, 1 King Bed

Superior Studio Suite, 1 King Bed | Premium bedding, free WiFi, bed sheets

Superior Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(34 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Studio Suite, 1 King Bed, Mountain View

Superior Studio Suite, 1 King Bed, Mountain View | Premium bedding, free WiFi, bed sheets

Superior Studio Suite, 1 King Bed, Mountain View

9.6 out of 10
Exceptional
(45 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Condo

Condo | Private kitchen | Microwave, coffee/tea maker, electric kettle

Condo

10.0 out of 10
Exceptional
(1 review)
  • 860 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Bunk Bed

View all photos for Studio

Studio | Premium bedding, free WiFi, bed sheets

Studio

7.0 out of 10
Good
(2 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mountain View King Suite

Premium bedding, free WiFi, bed sheets

Mountain View King Suite

  • Sleeps 2

View all photos for Superior Suite, 2 Queen Beds

Premium bedding, free WiFi, bed sheets

Superior Suite, 2 Queen Beds

  • Sleeps 4

View all photos for Superior Suite, King

Premium bedding, free WiFi, bed sheets

Superior Suite, King

  • Sleeps 2

View all photos for Superior Room With 2 Queen Beds

Premium bedding, free WiFi, bed sheets

Superior Room With 2 Queen Beds

  • Sleeps 4

Superior Accessible Room, 2 Queen Beds

  • Sleeps 4

Studio

  • Sleeps 4

Three Bedroom Condo

  • Sleeps 6

About the neighborhood

Banff

Located in Uptown District, Hotel Canoe and Suites is a leisurely stroll from sights such as Victoria Glacier and Surprise Corner. This 4-star hotel has 192 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Victoria Glacier - 6 min walk - 0.4 miles
  • Banff National Park Information Centre - 16 min walk - 0.9 miles
  • Banff Lake Louise Tourism Bureau - 18 min walk - 1.0 mile
  • Banff Centre for Arts and Creativity - 18 min walk - 1.0 mile

Getting around

  • Banff Station - 20 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Canada - ‬2 min walk
  • ‪The Canadian Brewhouse - ‬17 min walk
  • ‪Good Earth Coffeehouse - ‬16 min walk
  • ‪The Old Spaghetti Factory - ‬18 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬18 min walk

About this property

Hotel Canoe and Suites

Hotel in Banff with 2 hot tubs and a sauna
Hotel Canoe and Suites features 2 hot tubs, a sauna, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
Guests can expect to find free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and bathrobes. Microwaves and coffee makers are also standard.
2 hot tubs are on site. Other recreational amenities include a sauna.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: CAD 17 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sudden Sally

Things to do

  • 2 hot tubs
  • Sauna

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • Elevator (42 inch wide door)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Wet bar

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per pet, per day
  • Dogs and cats only
  • 2 total (65 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 25 per person
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.

Property is also known as

Banff
Hotel Canoe Suites
Hotel Canoe and Suites Hotel
Hotel Canoe and Suites Banff
Hotel Canoe and Suites Hotel Banff

Frequently asked questions

Are free cancellation options available at Hotel Canoe and Suites?

Hotel Canoe and Suites provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What can I see within easy reach of Hotel Canoe and Suites?

This hotel is situated in Uptown District within a short 6-minute walk of Victoria Glacier and also 20 minutes on foot from Banff Legacy Trail. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Will I be able to park at Hotel Canoe and Suites?

Yes, covered self parking is offered for free at the hotel.

Does Hotel Canoe and Suites feature a casino?

No, Hotel Canoe and Suites doesn't have a casino.

Will I find an indoor pool at Hotel Canoe and Suites?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

What will couples enjoy most about a stay at Hotel Canoe and Suites?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Are there hot tubs at Hotel Canoe and Suites?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does Hotel Canoe and Suites have a restaurant with a breakfast menu?

Yes, Hotel Canoe and Suites serves a cooked-to-order breakfast for a surcharge each morning at Sudden Sally.

Will Hotel Canoe and Suites allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Canoe and Suites for a fee of CAD 30 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Hotel Canoe and Suites?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel Canoe and Suites?

Yes, some guestrooms at Hotel Canoe and Suites offer a balcony and may feature mountain views.

Hotel Canoe and Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1648 out of 1997 reviews
Rating 8 - Good. 252 out of 1997 reviews
Rating 6 - Okay. 68 out of 1997 reviews
Rating 4 - Poor. 20 out of 1997 reviews
Rating 2 - Terrible. 9 out of 1997 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kendra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great! Just on the outskirts of town, but still close enough to walk if you wanted, otherwise public transportation was very easy to navigate. The hot pool was we amazing! Perfect temperature. The only complaint I have was the tv, at night I wish there would have been better tv options or a smart tv to cast to, but then again you don’t usually go on vacation to sit around and watch tv!
Stayed 6 nights in Oct 2025

10/10 Excellent

Curtis

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, friendly staff, clean, spacious rooms, and a wonderful hot tub. Walkable distance to the main shops and easy access to the busses/shuttles. Would definitely stay there again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Lishan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience much better than elk + avenue hotel
Stayed 1 night in Sep 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful mountain views from the hot tubs, and select room balconies. Property is perfectly located. Works great for an easy 15-20 minute walk downtown, and a quick bus ride back, with the bus stop right outside the hotel. Friendly and efficient staff. Tasty baked goods and coffee,available for purchase just off the lobby. The on sight restaurant has limited but excellent choices, with both inside and outside seating. So nice to have easy access to downtown Banff, but to be out of the chaos of the town. Highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

amir

Stayed 2 nights in Sep 2025

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We paid top dollar because of the time of year. Not worth the $$ based on my experience of luxury hotels. Room was large, great bathroom but bed and bedding was not up to standards. No smart TV which was shocking for brand new hotel in 2025. Outdoor furniture not very comfortable. We were in building C on 6th floor. 7th would be better view however our view over pool and hot tub was very good and only because we were at the end of hallway. It a lot of walking from the lobby to the different buildings. This might be an issue for some. The pool and hot tubs/fire pit all great. Sudden Sally good for happy hour not so much dinner. If you get a decent price, this hotel is a good choice. But at $800 not good value.
View from Room
Stayed 1 night in Sep 2025

6/10 Okay

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bad: Well the first "mountain view" room they gave me was obstructed by the pool gazebo, and anyone walking around the upper pool could look right into your room. I immediately asked for a new room as this was unacceptable for a 650$ a night mountain view. They let me change rooms, which was appreciated. The room was fairly clean, there was gross gunk on the ceiling in the bathroom, the microwave cubby was very dusty. The outside cover on the air handing was falling off. The beds are extremely firm, if you are a side sleeper you will wake up sore. I was not impressed. The door let's so much light into the room at night it's rude. The thermostat also won't ever turn off so we ended up hanging a cloth over it so it wasn't so bright. The air handling points directly at the beds, so whoever sleeps next to it will wake up sick and dried out. There's very little adjustment to it. It feels like the design of this place was not very much thought out. It is not handicap friendly. None of the doors have buttons for handicap access, even though they have parking spots at each building. The good: The pools were great. The pressure of the jets was very good, very welcoming after a long day of hiking. The sauna was also well done. The parking was easy, although if you have a lifted vehicle at all. You'll be having a hard time finding parking. The mountain view is great, if you get a good room, it seems there are a handful that are "mountain view" that wouldnt be good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marek

Stayed 2 nights in Sep 2025

10/10 Excellent

Lingxuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 3 nights in Sep 2025

10/10 Excellent

Zachary

Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is modern with a rustic vibe. Staff were pleasant and knowledgeable. Overall the hotel was just beautiful. Parking was easy and free. Room was clean with ample space. Location is a short drive away from Banff town. One especially nice part of the hotel was the restaurant next to the lobby, Sudden Sally. The coffee, pastries, and breakfast sandwiches were amazing. Every morning we would order food to go for the adventures for the day. The only negative experience we had was that we didn’t get to use the balcony as much as we wanted because the guests adjacent to our room kept smoking cigarettes and weed. But that’s not the hotel’s fault, so I won’t dock them for that.
Stayed 4 nights in Sep 2025

6/10 Okay

Jessica

Traveled with partner
Liked: Amenities
Clean room
Stayed 1 night in Sep 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy and overpriced. If you're a light sleeper this hotel is no good. There's a constant loud noise from the HVAC systems which you can't escape from. I wouldn't stay there again because of it. Unlike the Pan Pacific in Vancouver which is really quiet in comparison
Stayed 3 nights in Sep 2025

10/10 Excellent

Sajjad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot pools and sauna!
Stayed 1 night in Sep 2025

10/10 Excellent

Carol

Stayed 3 nights in Sep 2025

10/10 Excellent

Chinaemezu

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Brett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot say enough about this place. Not the cheapest option but value can’t be beat. Easy access as you enter Banff. Used Brewster Express to avoid a car rental, so I can’t comment on parking. Quiet location with some amazing views and easy access to anything you need in town. Loved the balcony. Ride tickets for the bus (and amazing coffee) were nice perks. Staff were amazing and very accommodating. Absolutely intend to stay here when returning to Banff!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jane, Weaverville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in downtown Banff. As a female solo traveler I felt safe at all times. The staff was friendly and helpful. Sudden Sally was a great restaurant and bakery. Bravo! Would stay here again. Highly recommend.
Stayed 5 nights in Sep 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, located at the very end of Banff Avenue. The Canoe supply free tickets to use the Roam bus service, which can take you to various locations around the area, including Banff town centre and Sulphur Mountain, to name but a few. This is a really good idea, as we just left our hire car in the hotel underground car park, and used public transport throughout our stay. The check-in staff at the hotel were great. Very pleasant and helpful, even giving us fresh ground coffee to use in our room. Our room, on the fourth floor was very spacious, with a lovely bathroom and a powerful shower. Toiletries were supplied by Rocky Mountain, a local company. We both loved our stay at the Hotel Canoe and Suites, and would love to stay here again! One suggestion I have, is that the lights in the corridors outside the rooms, be dimmed in the evening, as they are very bright. I think some guests forgot that it was late, due to the brightness and we were disturbed a couple of times during the night by talking in the corridor. More down to the guests than the hotel, but just a thought! Thanks again to the Hotel Canoe for making our stay so enjoyable!
Bathroom
Shower
Bedroom with two Queen beds and a Mountain View.
Stayed 3 nights in Sep 2025

10/10 Excellent

David, Austin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at the Canoe. Convenience store and bus stop directly across the street. Hot tub was perfect with a great view of the mountains. Cinnamon rolls at Sudden Sally were amazing and a must try! Would definitely stay there again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility. We experienced a constant strong sewer gas smell on the 3rd floor hallway by our room and the elevators were not working properly causing lots of anxiety. Otherwise it was a great location and our room was wonderful. The special room coffee was a great addition and delicious.
Stayed 3 nights in Sep 2025

10/10 Excellent

Avi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property, nicely appointed. Staff are happy. The mountain view is spectacular and worth it. Gym is in the adjacent, sister property. Part of the hot pool and one of the elevators was shut down for maintenance but otherwise, a total positive recommendation.
Stayed 1 night in Sep 2025

10/10 Excellent

Ayesha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! Location, dining, cleanliness, and kind, professional staff. Would definitely stay again.
Stayed 4 nights in Sep 2025