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Recent guest reviews

A bit of a walk to downtown, but a comfortable room, good dining.

The three of us checked into the junior suite. Even though we paid extra for the third person but the sofabed was not made and everything was for two. The hotel sent some guy to make the bed but he did not know what he was doing ! I have to redo with the linen that were available and there were holes in the sheet ! Our room was on the third floor but it was really noisy as the air conditioning of the building (on the ground floor) is making A LOT of noise that I could not sleep for most of the night ... The hotel did not do anything when I complained in the evening until the manager arrived at 9 am the next day !!! I decided to check out right away as I can't stand it anymore. The property is really old and everything is dated... The parking is in disarray with lots of equipment and furniture lying around.... it looked like a warehouse. The elevator was shaking and made lots of wierd noises... To further add to our misery, my mum had a lot of bed bugs bite after staying the one night.... I strongly advise all not to stay here... the hotel has to do something ti improve their facilities and services... we paid over $380 for a noisy room, additional fees for parking, additional fee for one person, fees and taxes for a really terrible night.

It did not have ESPN on the tv. This is football season and for these prices I think it should include ESPN sports. Everything else was very good.

Property was ok but extremely overpriced. Not good value for the money. Nothing outstanding about this hotel.

Service was great, lacking nothing, except possibly small microwave in room. Early morning coffee great.

Great staff, good pool, spa, and steam room area. Location was very convenient.

Nice atmosphere and amenities. Close enough that you can walk to downtown locations shopping/eating.

For the price I expected more. The cleaning staff did not do a great job. They left dirty washcloths and didn't provide new ones. They left trash. The gym is a joke - it is basically a closet with some equipment crammed into it.

We enjoyed our stay. The spa and indoor pool were great after skiing. The staff were very helpful. The hotel is within walking distance of downtown Banff, though it will take 5-10 minutes.

staff went out of their way to ensure we had a great stay

We stayed in the king suite which was nice but not necessarily what I would call a suite. It was more like a large room. This room was easily $100 US more than other hotels in the area which I am happy to pay if I had thought the value was worth the money. I have to say the staff was exceptional though.

It is thoughtful to clean windshield every night. However, the fire place can not be turned off completely. It can be hot in a warm day. The staffs are very nice. The room price is expensive.

we have a bigger room with fireplace. it is a nice room.

We loved our stay at the Delta - Its very conveniently located in downtown Banff - The service here was excellent - We loved the sticky toffee pudding at the restaurant below and chef Gary was generous and kind to share the recipe :)!

Clean room, nice pool and great staff. I just wish the prices were more reasonable in summer. Location is about 10 minutes from downtown, so close enough to walk unless it is the middle of winter. There is also public transit available just outside the hotel.

The hotel is a little far down the strip away from the downtown area, but it is a nice walk to get there and the room was very comfortable, clean and quiet!

We stayed for two nights on a snowboarding trip. I had forgotten to print out my mountain collective pass and the management graciously did this for me. We noticed that in the morning, our front windshield was wiped clean. Snowboards are not allowed in the rooms but they do have a valet service for this. Beware that there is a fee for parking (I was charged 25USD for two nights).

Great staff, addresses all your needs. Wonderful restaurant. Fitness center was very small.

Great location, nice staff. Very helpful with suggestions

459 Banff Ave Banff AB

Hotel highlights

  • Walking distance to Banff National Park Information Centre and Banff Lake Louise Tourism Bureau
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Royal Canadian Lodge places you within a mile (2 km) of popular attractions like Banff Centre for Arts and Creativity and Central Park. This 4-star hotel welcomes guests with 99 rooms and conveniences like an indoor pool, free in-room WiFi, and a health club.


Dining

This hotel serves as home to a lobby lounge, along with a restaurant that specializes in international cuisine. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 99 rooms feature coffee makers, free local calls, and safes. Guests can expect free WiFi and 37-inch TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Guests staying at Royal Canadian Lodge enjoy an indoor pool, a health club, and a spa tub. Valet parking is available for CAD 15 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Additional amenities include a sauna, free WiFi in public areas, and a meeting room.

Room options

Premier Two Queen Fireplace

2 Queen Beds | Sleeps 4

Premier King Fireplace

1 King Bed | Sleeps 2

Deluxe Junior Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Standard Room Two Queen

2 Queen Beds | Sleeps 4

Guest reviews for Royal Canadian Lodge

Everyone (8) Couples (4) Family (7) Other (1)
5
Partner Couples

A bit of a walk to downtown, but a comfortable room, good dining.

By on Oct 7, 2019

Review comment responded on Dec 4, 2019

Thanks for staying with us. We appreciate your feedback!

1
Family

The three of us checked into the junior suite. Even though we paid extra for the third person but the sofabed was not made and everything was for two. The hotel sent some guy to make the bed but he did not know what he was doing ! I have to redo with the linen that were available and there were holes in the sheet ! Our room was on the third floor but it was really noisy as the air conditioning of the building (on the ground floor) is making A LOT of noise that I could not sleep for most of the night ... The hotel did not do anything when I complained in the evening until the manager arrived at 9 am the next day !!! I decided to check out right away as I can't stand it anymore. The property is really old and everything is dated... The parking is in disarray with lots of equipment and furniture lying around.... it looked like a warehouse. The elevator was shaking and made lots of wierd noises... To further add to our misery, my mum had a lot of bed bugs bite after staying the one night.... I strongly advise all not to stay here... the hotel has to do something ti improve their facilities and services... we paid over $380 for a noisy room, additional fees for parking, additional fee for one person, fees and taxes for a really terrible night.

By on Sep 29, 2019

4
Family

It did not have ESPN on the tv. This is football season and for these prices I think it should include ESPN sports. Everything else was very good.

By on Aug 31, 2019

3
Friends

Property was ok but extremely overpriced. Not good value for the money. Nothing outstanding about this hotel.

By on Jul 13, 2019

5
Everyone

By on Apr 1, 2019

5
Family Family

Service was great, lacking nothing, except possibly small microwave in room. Early morning coffee great.

By , from Clay, Alabama on Mar 30, 2019

5
Family

Great staff, good pool, spa, and steam room area. Location was very convenient.

By on Mar 28, 2019

5
Everyone

Nice atmosphere and amenities. Close enough that you can walk to downtown locations shopping/eating.

By on Nov 27, 2018

3
Everyone

For the price I expected more. The cleaning staff did not do a great job. They left dirty washcloths and didn't provide new ones. They left trash. The gym is a joke - it is basically a closet with some equipment crammed into it.

By , from Austin, TX on Oct 1, 2018

4

nice place, good staff

Everyone

We enjoyed our stay. The spa and indoor pool were great after skiing. The staff were very helpful. The hotel is within walking distance of downtown Banff, though it will take 5-10 minutes.

By , from Bellevue, WA on Apr 19, 2017

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