Good location, Not too far from shops and restaurants. Well maintained rooms and friendly serice.
Very close to the town center. Parking was underground, additional parking fee. Parking exit and enterance was one lane with a traffic signal that was not working right.
A bit of a walk to downtown, but a comfortable room, good dining.
The three of us checked into the junior suite. Even though we paid extra for the third person but the sofabed was not made and everything was for two. The hotel sent some guy to make the bed but he did not know what he was doing ! I have to redo with the linen that were available and there were holes in the sheet ! Our room was on the third floor but it was really noisy as the air conditioning of the building (on the ground floor) is making A LOT of noise that I could not sleep for most of the night ... The hotel did not do anything when I complained in the evening until the manager arrived at 9 am the next day !!! I decided to check out right away as I can't stand it anymore. The property is really old and everything is dated... The parking is in disarray with lots of equipment and furniture lying around.... it looked like a warehouse. The elevator was shaking and made lots of wierd noises... To further add to our misery, my mum had a lot of bed bugs bite after staying the one night.... I strongly advise all not to stay here... the hotel has to do something ti improve their facilities and services... we paid over $380 for a noisy room, additional fees for parking, additional fee for one person, fees and taxes for a really terrible night.
It did not have ESPN on the tv. This is football season and for these prices I think it should include ESPN sports. Everything else was very good.
Property was ok but extremely overpriced. Not good value for the money. Nothing outstanding about this hotel.
Service was great, lacking nothing, except possibly small microwave in room. Early morning coffee great.
Great staff, good pool, spa, and steam room area. Location was very convenient.
Nice atmosphere and amenities. Close enough that you can walk to downtown locations shopping/eating.
For the price I expected more. The cleaning staff did not do a great job. They left dirty washcloths and didn't provide new ones. They left trash. The gym is a joke - it is basically a closet with some equipment crammed into it.
We enjoyed our stay. The spa and indoor pool were great after skiing. The staff were very helpful. The hotel is within walking distance of downtown Banff, though it will take 5-10 minutes.
staff went out of their way to ensure we had a great stay
We stayed in the king suite which was nice but not necessarily what I would call a suite. It was more like a large room. This room was easily $100 US more than other hotels in the area which I am happy to pay if I had thought the value was worth the money. I have to say the staff was exceptional though.
It is thoughtful to clean windshield every night. However, the fire place can not be turned off completely. It can be hot in a warm day. The staffs are very nice. The room price is expensive.
we have a bigger room with fireplace. it is a nice room.
We loved our stay at the Delta - Its very conveniently located in downtown Banff - The service here was excellent - We loved the sticky toffee pudding at the restaurant below and chef Gary was generous and kind to share the recipe :)!
The problem was that when we arrived at the Royal Canadian Lodge, we were notified that our reservation had been moved down the street to their sister hotel. We were never notified. They overbooked.
I was not particulary impressed with the parking charge.
Royal Canadian Lodge places you within a mile (2 km) of popular attractions like Banff Centre for Arts and Creativity and Central Park. This 4-star hotel welcomes guests with 99 rooms and conveniences like an indoor pool, free in-room WiFi, and a gym.
This hotel serves as home to a lobby lounge, along with a restaurant that specializes in international cuisine. Savor a meal from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 7:00 AM to 10:00 AM.
Guests can expect free WiFi and 37-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Coffee makers, free local calls, and safes are other standard amenities.
Guests staying at Royal Canadian Lodge enjoy an indoor pool, a gym, and a sauna. Valet parking is available for CAD 15 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a spa tub, and a business center.
Good location, Not too far from shops and restaurants. Well maintained rooms and friendly serice.
Very close to the town center. Parking was underground, additional parking fee. Parking exit and enterance was one lane with a traffic signal that was not working right.
Thank you for staying with us! We are happy you enjoyed your stay and hope to see you again. Please be assured we will be following up on the traffic signal.
A bit of a walk to downtown, but a comfortable room, good dining.
Thanks for staying with us. We appreciate your feedback!
The three of us checked into the junior suite. Even though we paid extra for the third person but the sofabed was not made and everything was for two. The hotel sent some guy to make the bed but he did not know what he was doing ! I have to redo with the linen that were available and there were holes in the sheet ! Our room was on the third floor but it was really noisy as the air conditioning of the building (on the ground floor) is making A LOT of noise that I could not sleep for most of the night ... The hotel did not do anything when I complained in the evening until the manager arrived at 9 am the next day !!! I decided to check out right away as I can't stand it anymore. The property is really old and everything is dated... The parking is in disarray with lots of equipment and furniture lying around.... it looked like a warehouse. The elevator was shaking and made lots of wierd noises... To further add to our misery, my mum had a lot of bed bugs bite after staying the one night.... I strongly advise all not to stay here... the hotel has to do something ti improve their facilities and services... we paid over $380 for a noisy room, additional fees for parking, additional fee for one person, fees and taxes for a really terrible night.
It did not have ESPN on the tv. This is football season and for these prices I think it should include ESPN sports. Everything else was very good.
Property was ok but extremely overpriced. Not good value for the money. Nothing outstanding about this hotel.
Service was great, lacking nothing, except possibly small microwave in room. Early morning coffee great.
Great staff, good pool, spa, and steam room area. Location was very convenient.
Nice atmosphere and amenities. Close enough that you can walk to downtown locations shopping/eating.
Hi Stig, thanks for staying with us. We appreciate your feedback!