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Recent guest reviews

Large room with 2 Queen Beds, refrigerator, microwave, Cable TV, free parking and good location in town. Breakfast was great. All of the staff were friendly and helpful. Public bus stop was 1/2 block to the left and was convenient to various sites. Will stay here again!

This hotel need some update. The room, flooring and bathroom are old. Even the door don't look like they're secured. They don't have elevators. For the price I paid which was $190 per night before tax, it wasn't worth it. I wouldn't come back to this hotel or recommend this.

Room service never got the message that 3 persons were booked in the room. Quick action from the front desk to provide the extra towels and cup. But no communication with room service crew. Breakfast buffet was great.

While this motel certainly is not a four-star property I have given it four stars for its value. Yes, this motel is fairly old and is in some need of updating but at a savings of $50 to $100 a night off what you would pay at other motels in town it is a good option for the budget minded traveler. The motel is old but not dirty. Our room was spacious, comfortable and clean, exactly what I would hope for in booking a room in this price category. It is on the other side of town from most of the shopping and dining which is only a problem if you're walking, by car it's 2 or 3 minutes The free continental breakfast was satisfactory with various breads and sweet rolls, cereals, juices, fruit and yogurt. The pool was clean and warm even in April and the whirlpool was fine although crowded as you might expect with the after-ski crowd. I'd stay here again.

Good Hotel, close to Ski Resorts. Good Restaurant. Good Prices.

This was one of the worst hotels I've ever stayed at. The rooms are dingy--ours looked out on an exterior wall. The furnishings are bare bones and cheap. The ventilation was poor to non-existent. The only way to cool the room is to open the sliding glass door to the balcony, letting in all the sounds of traffic and other noises outside. There is little sound barrier between rooms so you can clearly hear things in neighboring rooms. They have queen size beds but not sheets that fit the beds so the bottom sheet cannot be tucked in. In fact, they don't have fitted sheets at all. The complimentary breakfast was modest at best. A good portion of the parking area underneath the hotel on one side was flooded with no drainage. We booked the hotel because it seemed reasonably priced and looked good from the website. However, if you want to enjoy Banff, stay somewhere else.

the staff is not kind at all the room is litle bit dirty

We chose Voyager based on price and got our money's worth. It's a bit of a walk from downtown Banff (about 5 blocks) but overall a good value. Our only complaint was that a busload of Korean tourists were staying across the hall from us and made a lot of noise at night and were constantly slamming their doors.

We didn't have much time to spend at the hotel. Good location, it would have been nicer to have fridge and microwave in the room. It is not so clean to our liking. Good for the price.

Hotel was fine. Staff were friendly, expectations were met. Pleasantly suprised with breakfast voucher. Breakfast was good and quick. Free wifi available.

One tired old motel that deserves no stars until it's completely re-built. The good news...we were moved to the hotel next door when we complained.

The room itself was very good for a motel. Most of the staff seemed to be amateurs working on their summer vacation. The service in the restaurant was glacially slow but pleasant. Their literature said they had a safety deposit facility for things like laptops but when I took my laptop to be stored they said the boxes were only big enough for wallets or bank books.

Staff friendly, and rooms very comfortable. Internet access. There is a great breakfast buffet. Near restaurants, and shoppes.

555 Banff Ave Banff AB

Hotel highlights

  • Close to Banff Centre for Arts and Creativity and Banff National Park Information Centre
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Banff Voyager Inn places you within a mile (2 km) of popular attractions like Banff Centre for Arts and Creativity and Banff National Park Information Centre. This 88-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM. Sit down for a leisurely bite to eat at the onsite family restaurant, or enjoy a drink at the bar/lounge.


Rooms

All 88 rooms feature balconies, microwaves, and refrigerators. Guests can expect free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers and free local calls are also standard.


Property features

At Banff Voyager Inn, guests have access to an outdoor pool, a spa tub, and a sauna. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas and an ATM.

Room options

Deluxe Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Guest reviews for Banff Voyager Inn

Everyone (3) Couples (3) Family (6) Friends (1)
5
Partner Couples

Large room with 2 Queen Beds, refrigerator, microwave, Cable TV, free parking and good location in town. Breakfast was great. All of the staff were friendly and helpful. Public bus stop was 1/2 block to the left and was convenient to various sites. Will stay here again!

By on Jul 18, 2019

Review comment responded on Jul 24, 2019

Hi: Thank you for staying with us and your comments/reviews. We try our best to improve our services and facilities. Hope you would stay with us again soon.

1
Everyone

This hotel need some update. The room, flooring and bathroom are old. Even the door don't look like they're secured. They don't have elevators. For the price I paid which was $190 per night before tax, it wasn't worth it. I wouldn't come back to this hotel or recommend this.

By on Jun 6, 2018

Review comment responded on Jun 6, 2018

Thank you for staying with us and your comments/reviews. Our apologies for the inconvenience. We will try our best to improve our services and facilities. Hope you would stay with us again soon.

4

the perfect location for our stay

Everyone

Room service never got the message that 3 persons were booked in the room. Quick action from the front desk to provide the extra towels and cup. But no communication with room service crew. Breakfast buffet was great.

By , from Calgary, Alberta on Feb 14, 2017

4

great value

Family

While this motel certainly is not a four-star property I have given it four stars for its value. Yes, this motel is fairly old and is in some need of updating but at a savings of $50 to $100 a night off what you would pay at other motels in town it is a good option for the budget minded traveler. The motel is old but not dirty. Our room was spacious, comfortable and clean, exactly what I would hope for in booking a room in this price category. It is on the other side of town from most of the shopping and dining which is only a problem if you're walking, by car it's 2 or 3 minutes The free continental breakfast was satisfactory with various breads and sweet rolls, cereals, juices, fruit and yogurt. The pool was clean and warm even in April and the whirlpool was fine although crowded as you might expect with the after-ski crowd. I'd stay here again.

By , from Spokane, WA on Apr 4, 2016

4

good location

Everyone

Good Hotel, close to Ski Resorts. Good Restaurant. Good Prices.

By , from Baltimore, MD on Mar 1, 2016

1

one of the worst hotels i've stayed at

Family

This was one of the worst hotels I've ever stayed at. The rooms are dingy--ours looked out on an exterior wall. The furnishings are bare bones and cheap. The ventilation was poor to non-existent. The only way to cool the room is to open the sliding glass door to the balcony, letting in all the sounds of traffic and other noises outside. There is little sound barrier between rooms so you can clearly hear things in neighboring rooms. They have queen size beds but not sheets that fit the beds so the bottom sheet cannot be tucked in. In fact, they don't have fitted sheets at all. The complimentary breakfast was modest at best. A good portion of the parking area underneath the hotel on one side was flooded with no drainage. We booked the hotel because it seemed reasonably priced and looked good from the website. However, if you want to enjoy Banff, stay somewhere else.

By on Aug 9, 2013

1

not good

Family

the staff is not kind at all the room is litle bit dirty

By on Aug 4, 2013

3

good value but noisy

Family

We chose Voyager based on price and got our money's worth. It's a bit of a walk from downtown Banff (about 5 blocks) but overall a good value. Our only complaint was that a busload of Korean tourists were staying across the hall from us and made a lot of noise at night and were constantly slamming their doors.

By on Jul 29, 2012

3

good for the value!

Couples

We didn't have much time to spend at the hotel. Good location, it would have been nicer to have fridge and microwave in the room. It is not so clean to our liking. Good for the price.

By on Oct 16, 2011

2

good for a inexpensive visit.

Family

Hotel was fine. Staff were friendly, expectations were met. Pleasantly suprised with breakfast voucher. Breakfast was good and quick. Free wifi available.

By on Oct 3, 2011

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