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The Dorothy Motel

3.0 star property
Hotel in Banff with free parking

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Photo gallery for The Dorothy Motel

Courtyard
Front of property
Courtyard
Superior Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi
Rooftop pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Marmont Cres, 250, Banff, AB, T1L 1B3
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪6 min walk‬
  • Place, Banff National Park Information Centre
    ‪16 min walk‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(40 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Queen Room

Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Superior Two Queen Room

  • Sleeps 4

View all photos for Superior King Bed Room

Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Superior King Bed Room

  • Sleeps 2

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(131 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Banff

Located in Uptown District, The Dorothy Motel is a leisurely stroll from sights such as Victoria Glacier and Surprise Corner. This 42-room, 3-star hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Victoria Glacier - 6 min walk - 0.4 miles
  • Banff National Park Information Centre - 16 min walk - 0.9 miles
  • Banff Lake Louise Tourism Bureau - 18 min walk - 1.0 mile
  • Banff Centre for Arts and Creativity - 18 min walk - 1.0 mile

Getting around

  • Banff Station - 4 min drive
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • A&W Canada
  • ‪The Canadian Brewhouse - ‬17 min walk
  • ‪Good Earth Coffeehouse - ‬16 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬19 min walk
  • ‪The Old Spaghetti Factory - ‬18 min walk

About this property

The Dorothy Motel

Hotel in Banff with free parking
Guests of The Dorothy Motel enjoy free WiFi in public areas, express check-out, and a terrace. You can put free parking to good use if you drive. Staff members can answer questions about accommodations, and also provide a safe deposit box at the front desk. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This hot springs hotel also has a vending machine.
43-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site

Things to do

  • Bicycle repair station
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 1974
  • Renovated entire property - October 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Hotel Canoe and Suites, #2000 - 600 Banff Ave]
Guests can access their accommodation through a private entrance
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • This property welcomes pets for CAD 30 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bumpers Inn LTD
Bumpers Inn LTD Banff
Bumpers LTD Banff
Bumpers Inn Banff
Bumpers Inn
Bumpers Banff
Bumpers Hotel Banff
Bumpers Motel Banff
Bumpers Inn
The Dorothy Motel Hotel
The Dorothy Motel Banff
The Dorothy Motel Hotel Banff

Frequently asked questions

Is free cancellation available at The Dorothy Motel?

The Dorothy Motel offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What is there to do around The Dorothy Motel?

This hotel is situated in Uptown District within a short 20-minute walk of Bow River and also 6 minutes on foot from Victoria Glacier. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Will I be able to park at The Dorothy Motel?

Yes, self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Does The Dorothy Motel include a casino on the premises?

No, The Dorothy Motel doesn't have a casino.

Is there an indoor pool at The Dorothy Motel?

No, there is no indoor pool at this hotel.

Are there hot tubs at The Dorothy Motel?

No, there isn't a spa tub at this hotel.

Does The Dorothy Motel feature a restaurant that includes a breakfast menu?

No, The Dorothy Motel doesn't have a restaurant that serves breakfast.

Does The Dorothy Motel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Dorothy Motel for a fee of CAD 30 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at The Dorothy Motel?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at The Dorothy Motel?

No, at The Dorothy Motel, there aren't any guestrooms that list a balcony.

The Dorothy Motel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1004 reviews
Rating 8 - Good. 211 out of 1004 reviews
Rating 6 - Okay. 47 out of 1004 reviews
Rating 4 - Poor. 22 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Dorothy hotel

The Dorothy was a great place to stay. Large spacious quiet room. Comfortable. We did have a slight maintenance problem and we just went across the street to the Canoe hotel and they responded quickly. It’s a self service hotel so there’s no office but they are affiliated with the Canoe hotel so no problem. Bring your own tea/coffee as there’s a kettle /cups in room but not tea or coffee. I missed that
Stayed 2 nights in Sep 2025

10/10 Excellent

Maeghan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly, welcoming, and accommodating! Rooms were clean and comfortable
Stayed 4 nights in Sep 2025

2/10 Terrible

Shanee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I had enjoyed my previous stay here a few years ago so I returned for a second stay. I stayed 3 nights between August 29 and September 1, 2025. Despite its location not being overly convenient (~25 mins' walk to the town centre), I chose this place because of how clean it was the last time I stayed here. This time though, I had a room that was absolutely DISGUSTING. I initially noticed a single hair on the TV stand and didn't think much of it. However, when I lifted the cover to get into bed and go to sleep, I found that the bed sheets were covered in human hair, some long and others short and curly. There were two queen beds in the room, and I was too tired to do anything about it, so I tried to use the other bed but found out the other bed was in the same shape. I had to call the reception at 11:20 PM and get the sheets changed. When the housekeeping people came to change the sheets, they just shook off the sheets, so the hair went flying everywhere. As they didn't pick up the hair before changing the sheets, some of the hair settled back onto the new bedding. I spoke at the hotel reception the next morning. The lady at the reception apologized and offered $50 meal voucher for the inconvenience. I didn't want to berate a reception staff member, who was doing their best to handle the situation, so I took the voucher, thanked her and walked away, but I felt disgusted the whole remaining stay. Crazy I had to pay over $500 per night for this horrible experience.
Stayed 3 nights in Aug 2025

4/10 Poor

Rich

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities
The room stunk from the moment we opened the door. It smelled like dirty man hair. The pillows on the one bed were the problem, and the smell got onto the sheets. I called to replace all the bedding, which they promptly did.
Stayed 2 nights in Aug 2025

10/10 Excellent

Calaigh

Stayed 1 night in Aug 2025

8/10 Good

Cynthia, Longwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only serviced our room 2 of our 3 days. Otherwise it was a great stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Claudine

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay here. Dog-friendly; provided bed, dog bowl, poop bags, and even a toy! Had to go across the street to Hotel Canoe for any questions but not that big of a deal. About 25 min walk to downtown Banff which was fine. Would recommend!
Stayed 3 nights in Aug 2025

8/10 Good

Sajan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice and clean. Dated.
Stayed 3 nights in Aug 2025

10/10 Excellent

Suraiya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at the Dorothy. It is pet friendly, affordable, and very comfortable. In Banff, those three things occurring together is rare. I love that you can enjoy the amenities of the Canoe across the street, and I thoroughly enjoy our breakfasts at Sudden Sally. I also love its location in town as it is easy to get to as we arrive into the town. We are close enough to the action to walk to any shops or restaurants, but we are also far enough away as to enjoy the quiet when it’s time for rest. A lovely spot with great staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Ramesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ready access to the sister hotels made it ideal
Stayed 6 nights in Jul 2025

10/10 Excellent

Suraiya

Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Stayed 3 nights in Aug 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the quaint old time vibe of the motel in the woods and off the main street, but with all the amenities offered by The Canoe just across the street. The roof top hot pools and the view were absolutely incredible, Sudden Sally was delicious (and the happy hour deal phenomenal) and loved the size of the rooms and the bath soaps & shampoos!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ayush, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place to stay
Stayed 4 nights in Aug 2025

10/10 Excellent

camila

Stayed 2 nights in Aug 2025

8/10 Good

Shan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 4 nights in Aug 2025

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect. The staff at the Canoe hotel were all wonderful. Great stay overall.
Stayed 5 nights in Aug 2025

6/10 Okay

Kara

Liked: Staff & service
Disliked: Cleanliness
The service was perfect and the front desk staff is amazing. The loaning of bear spray for hiking helped tremendously and we had access to the pool. Our stay was for a few days. The last couple days we woke up with sore backs due to the bed. Biggest complaint was housekeeping never cleaned the floors so dirt ended up on the beds and elsewhere even when we took our shoes off at the door. Overall a positive experience, a short walk to downtown. Cleanliness could be improved.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sahba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ben John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely return.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dolores, Winnipeg

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I stayed here for 3 nights and for days...the check in was 4pm we came too early (just excited to see the beauty of banff😊)...front desk agent just put tag on our luggage and just came back around 4pm...front desk poeple were very nice...there is a free roam bus ticket we just used it going to Banff gondola & Minnewanka lake...this place is walkable to banff town..have co-op open 24hrs if you feel snacky at night...how i wish Sudden sally coffee shop opens a little bit earlier...
Stayed 3 nights in Aug 2025

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing! Fabulous friendly staff, super clean room and awesome location!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Mykhaylo

Liked: Cleanliness, staff & service, property conditions & facilities
So cute
Stayed 2 nights in Aug 2025

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