Elk + Avenue Hotel

3.0 star property

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Photo gallery for Elk + Avenue Hotel

Front of property - evening/night
Breakfast area
Exterior
Lobby sitting area
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
333 Banff Ave, Banff, AB, T1L1B1
  • Place, Banff National Park Information Centre
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪2 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪9 min walk‬

Room options

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(143 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(133 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Two Queen Room

  • Sleeps 4

Standard King Room

  • Sleeps 2

Loft Room

  • Sleeps 2

Deluxe Two Queen Room

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Junior Suite

  • Sleeps 4

Standard Room

  • Sleeps 4

Standard Room, 1 King Bed (Pet Friendly)

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds Pet Friendly

9.0 out of 10
Wonderful
(37 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Loft

8.8 out of 10
Excellent
(74 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Room

  • Sleeps 4

About the neighborhood

Banff

Located in Downtown District, Elk + Avenue Hotel is adjacent to Banff Lake Louise Tourism Bureau and within a 15-minute walk of popular sights like Banff Centre for Arts and Creativity. This 162-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and a hot tub.

What's nearby

  • Banff National Park Information Centre - 1 min walk - 0.0 miles
  • Banff National Park - 1 min walk - 0.0 miles
  • Banff Lake Louise Tourism Bureau - 2 min walk - 0.1 miles
  • Central Park - 8 min walk - 0.4 miles
  • Banff Centre for Arts and Creativity - 9 min walk - 0.5 miles

Getting around

  • Banff Station - 6 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬1 min walk
  • ‪BeaverTails - ‬4 min walk
  • ‪The Old Spaghetti Factory - ‬2 min walk
  • ‪Good Earth Coffeehouse - ‬1 min walk
  • ‪Evelyn's Coffee Bar - ‬3 min walk

About this property

Elk + Avenue Hotel

Elk + Avenue Hotel features a sauna, free WiFi in public areas, and a hot tub. Self parking is available for CAD 10 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include a microwave in a common area, express check-out, and laundry facilities.
37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ceiling fans are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (CAD 10 per night)
  • Ski shuttle nearby
  • Covered self parking on site (CAD 10 per day)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Farm & Fire
  • Good Earth

Things to do

  • Hot tub
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 25 per accommodation, per night
  • Dogs and cats only
  • 2 total (24 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 50 per accommodation, per night
  • Service fee: CAD 2 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: CAD 10 per day
  • Nearby parking fee: CAD 10 per night
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-2:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Banff International
Elk Avenue Hotel Banff
Hotel Banff International
Elk Avenue Hotel
Elk Avenue Banff
The Elk Avenue Hotel
The Elk Avenue Hotel
The Elk & Avenue Hotel Hotel
The Elk & Avenue Hotel Banff
The Elk & Avenue Hotel Hotel Banff

Frequently asked questions

Is a free cancellation option available at Elk + Avenue Hotel?

Elk + Avenue Hotel provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see around Elk + Avenue Hotel?

This hotel is situated in Downtown District, just steps from Canadian Ski Museum West and Banff Legacy Trail, and within a short walk of Bow River. You'll also find Fairmont Banff Springs Bowling Centre and Upper Hot Springs within a short drive.

Will I be able to park at Elk + Avenue Hotel?

Yes, covered parking is offered for CAD 10 per day. Bicycle parking is also available for guests.

Does Elk + Avenue Hotel include a casino?

No, Elk + Avenue Hotel doesn't have a casino.

Will I find an indoor pool at Elk + Avenue Hotel?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What will couples enjoy most about a stay at Elk + Avenue Hotel?

Couples staying at this hotel will appreciate amenities like a down comforter as well as a bar and a restaurant.

Are there hot tubs at Elk + Avenue Hotel?

Yes, this hotel has a spa tub.

Does Elk + Avenue Hotel feature a restaurant that includes a breakfast menu?

Yes, Elk + Avenue Hotel serves breakfast for a surcharge at Farm & Fire.

Will Elk + Avenue Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Elk + Avenue Hotel for a fee of CAD 25 per accommodation, per night. The property also provides food and water bowls.

Are there connecting rooms at Elk + Avenue Hotel?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Elk + Avenue Hotel?

No, there aren't any guestrooms with balconies at Elk + Avenue Hotel.

Elk + Avenue Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1216 out of 1892 reviews
Rating 8 - Good. 428 out of 1892 reviews
Rating 6 - Okay. 175 out of 1892 reviews
Rating 4 - Poor. 44 out of 1892 reviews
Rating 2 - Terrible. 29 out of 1892 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Glover

Stayed 3 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

Melissa

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The lobby is beautiful, and the restaurant on the main floor is also stunning. When you step into the elevators, that’s when things start to go downhill. You can tell the property stopped the renovations on floor 1. The rooms are fine, carpets need to be replaced. Housekeeping staff don’t really freshen up the rooms. Front desk staff was great. Hot tub also needs a renovation. Will probably never go back. It’s a shame really, it has potential and is in a great location.
Stayed 2 nights in Nov 2025

10/10 Excellent

vincent

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet room with nice amenities. Fireplace was terrific and comfortable bed. Nice stay overall.
Stayed 1 night in Nov 2025

10/10 Excellent

Sheldon

Liked: Cleanliness, amenities, property conditions & facilities
Was an amazing stay!!
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Upgrade of room and wonderful staff
Stayed 5 nights in Nov 2025

2/10 Terrible

Jin Wook, Irvine

Stayed 1 night in Nov 2025

10/10 Excellent

Kirsten

Stayed 1 night in Oct 2025

10/10 Excellent

Violet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 2 nights in Nov 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Staff great
Stayed 1 night in Nov 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed that it's very close to everything! Would stay again
Stayed 3 nights in Nov 2025

10/10 Excellent

Glory Mei

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, free parking, friendly staff. The hotel is also along Banff avenue which is very convenient if you want to explore the street. The location is also very scenic.
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Comfortable room. Great views. Great location.
Stayed 3 nights in Nov 2025

10/10 Excellent

sierra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, nice location and clean rooms, would stay again! Staff was super friendly and helpful whenever we needed as well!
Stayed 2 nights in Nov 2025

6/10 Okay

Melinda, Airdrie

Stayed 1 night in Oct 2025

6/10 Okay

Lindsay

Traveled with family
Liked: Cleanliness, amenities
The best about the Elk is the location. But our room left a lot to be desired. Running toilet, no hot water and an air conditioner/heater that whistled all night long. The staff were helpful and even offered a discount, which we weren’t looking for, so we appreciated the gesture. But not the elegance we thought we would get with this property. We also had dinner at Farm and Fire. The food was fabulous but the service was the worst we’ve seen. Wrong plates and not one bit of urgency to fix, never checked on us or poured wine, the main course showed up with starter plates still on the tiny table and no one around to pick them up or give us new plates and cutlery for our sharing meal. And a very nice but really terrible server. We wondered if it was his first day because he just got so much wrong. If it wasn’t for the food itself, we would have walked out.
Stayed 1 night in Nov 2025

10/10 Excellent

Duyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Stayed 3 nights in Nov 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service
Very friendly staff Beautiful Christmas decorations
Stayed 1 night in Nov 2025

8/10 Good

Barbara

Stayed 2 nights in Nov 2025

10/10 Excellent

Rhonda

Stayed 3 nights in Nov 2025

8/10 Good

Modesto

Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was, staff excellent overall
Stayed 4 nights in Nov 2025

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this hotel, the restaurant was absolutely amazing with great staff. Room was clean and beds comfortable, a very nice lobby with multiple areas to sit and relax, in the heart of Banff. Highly recommend and would come back for sure.
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, property conditions & facilities
Room was great. Staff was very friendly and helpful.
Stayed 3 nights in Nov 2025