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Mount Royal Hotel

3.0 star property
Mountain ski retreat with 2 hot tubs and restaurant

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Photo gallery for Mount Royal Hotel

Outdoor spa tub
Lunch, dinner, brunch served; American cuisine
Executive lounge
Exterior
Outdoor spa tub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Air conditioning

Explore the area

View in a map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Place, Banff National Park Information Centre
    ‪5 min walk‬

Room options

View all photos for Room (Heritage)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room (Heritage)

8.6 out of 10
Excellent
(130 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room Selected at Check In

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room Selected at Check In

  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Heritage Two Queen Room

Bathroom | Eco-friendly toiletries, hair dryer, bathrobes, towels

Heritage Two Queen Room

  • Sleeps 4

Heritage King Room

  • Sleeps 2

View all photos for Centennial Two Queen Room With View

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Two Queen Room With View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Centennial Room (1 King)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (1 King)

9.2 out of 10
Wonderful
(58 reviews)
  • 210 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Hypo-allergenic bedding, in-room safe, iron/ironing board

Junior Suite

  • Sleeps 4

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Room

  • Sleeps 4

Room With Two Queen Beds

  • Sleeps 4

Centennial King Room

  • Sleeps 2

View all photos for Centennial Room (2 Queen)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (2 Queen)

9.2 out of 10
Wonderful
(134 reviews)
  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Banff

Located in Downtown District, Mount Royal Hotel is next to Canada House Gallery and Banff Legacy Trail. This 133-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Central Park - 3 min walk - 0.2 miles
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.2 miles
  • Minnewanka Loop / Lake Johnson - 3 min walk - 0.2 miles
  • Banff National Park Information Centre - 5 min walk - 0.3 miles

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Banff Avenue Brewing Co - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪BeaverTails - ‬1 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬2 min walk
  • Magpie & Stump Mexican Restaurant + Bar

About this property

Mount Royal Hotel

Mountain ski retreat with 2 hot tubs and restaurant
Mount Royal Hotel features 2 hot tubs, a rooftop terrace, and free WiFi in public areas. If you drive, self parking is CAD 10 per night, or you can take advantage of the airport shuttle at scheduled times for CAD 71 per person one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this ski hotel include a 24-hour business center, coffee/tea in a common area, and a computer station.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bathrobes. Coffee makers, free local calls, and safes are also available. Housekeeping is available on request.
2 hot tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered self parking on site (CAD 10 per night)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 22 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brazen
  • The Cascade Lounge

Things to do

  • 2 hot tubs
  • Bicycle storage
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1908
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Service fee: CAD 2 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 22 for adults, and CAD 10 to 10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self parking fee: CAD 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-2:00 AM
  • Check-out: 11 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Frequently asked questions

Is a free cancellation option available at Mount Royal Hotel?

Mount Royal Hotel provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What is there to do close to Mount Royal Hotel?

This hotel is situated in Downtown District, just steps from Canada House Gallery and Banff Legacy Trail, and within a short walk of Bow River. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Will I be able to park at Mount Royal Hotel?

Yes, uncovered parking is offered for CAD 10 per night. Bicycle parking is also available for guests.

Does Mount Royal Hotel have a casino at the property?

No, Mount Royal Hotel doesn't have a casino.

Will I find an indoor pool at Mount Royal Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

Is Mount Royal Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like bathrobes as well as a bar and a restaurant.

Are there hot tubs at Mount Royal Hotel?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does Mount Royal Hotel have a restaurant with a breakfast menu?

Yes, Mount Royal Hotel serves a cooked-to-order breakfast for a surcharge each morning at Brazen.

Will Mount Royal Hotel allow pets to stay free of charge?

No, pets aren't allowed at Mount Royal Hotel though service animals are welcome.

Does Mount Royal Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Can I book a room with a balcony at Mount Royal Hotel?

No, there aren't any guestrooms with balconies at Mount Royal Hotel.

Does Mount Royal Hotel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Mount Royal Hotel.

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 849 out of 1337 reviews
Rating 8 - Good. 316 out of 1337 reviews
Rating 6 - Okay. 105 out of 1337 reviews
Rating 4 - Poor. 41 out of 1337 reviews
Rating 2 - Terrible. 26 out of 1337 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gregg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were here for our 35th wedding anniversary. As soon as the staff found out, they sent us a hand signed card and two bottles of champagne. Very nice! (Warning: We had to change rooms. The initial 'Orbitz/Expedia/Travelocity room was a dumpy broom closet. The new room was great!)
Stayed 1 night in Oct 2025

8/10 Good

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in the perfect location! Close to everything! Room was excellent and loved the robes in every room. Elevator was dirty and they didn’t clean it all but other than that it was nice!
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, property conditions & facilities
Overall enjoyed the stay I only wish we could have a more favourable location as I had to manage luggage down stairs and we were a long distance away
Stayed 2 nights in Sep 2025

2/10 Terrible

SANJAY

Disliked: Cleanliness, staff & service

very bad experience

carpets stained. bathroom exhaust constantly on. pillows not suitable for sleeping. Room access terrible. had to drag bags down the steps. Very bad. will not recommend. rooms old and worn out.
Stayed 2 nights in Sep 2025

4/10 Poor

Jackie

Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staying right on main Street
Stayed 1 night in Aug 2025

10/10 Excellent

Zhaohui

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location, friendly staff, Mountain View’s.
Stayed 4 nights in Aug 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great location, close to everything and was able to walk everywhere. Really close to some great places to eat and shops. Also let you check out Bear Spray for free :)
Stayed 3 nights in Aug 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a few nights stay in Banff, bonus having the rooftop and hot tubs to relax in after a busy day sightseeeing. The Hotel has a lovely restaurant/menu; we just didn’t have enough time!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jared

Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Amy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower had gobs of hair on the wall. Told the front desk and asked them to have the shower cleaned while we were out during the day. Came back and shower still wasn’t clean. Air didn’t work. Ice machine near the room wasn’t working - had to walk to another section of the hotel to get ice. Reported the issues to the front desk at checkout and they could care less. Way to expensive of a hotel to have a dirty hot place to stay. Great location but they did nothing to take care of the issues.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dzeneta

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Aug 2025

10/10 Excellent

Venkatesh, Wake Forest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again!
Stayed 4 nights in Aug 2025

10/10 Excellent

Daygen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property Location perfect on Banff Ave. Parking fantastic. Staff were incredibly helpful. We went to restaurant Brazen for happy hour. The food was delicious.
Stayed 1 night in Aug 2025

6/10 Okay

Gregory

Traveled with family
Liked: Cleanliness, staff & service
I thought it was very expensive for an average quality hotel. I won't be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Dominic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is convenience and kindly, clean
Stayed 1 night in Aug 2025

10/10 Excellent

Sharla

Stayed 1 night in Aug 2025

10/10 Excellent

Daryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!!! Great staff and location
Stayed 1 night in Aug 2025

6/10 Okay

Nicholas

Business traveler
Liked: Cleanliness, property conditions & facilities
Although older hotel is very clean and good location. Over $500 a night for room (which guessing due to summer season) but at that price one would expect to have at least some water in the room. How hotels can expect guests to drink out of bathroom taps is ridiculous at this sort of price range. Front desk staff were ok but fairly rushed and don’t ask how your stay was.
Stayed 1 night in Aug 2025

10/10 Excellent

Ispanji

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located right at the center of the town. Parking is very easy. Most of Banff tour pickup location is also located right at the back of the hotel. You can easily hop on a shuttle from there. Recommended if you’re looking to stay at the town centre.
Stayed 2 nights in Aug 2025

2/10 Terrible

Shingo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looked no clean.
Stayed 1 night in Aug 2025

8/10 Good

Rustin

The bathroom was a little small. The overall size was a little small, but other than that it was great.
Stayed 2 nights in Aug 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Room was nice but the tv on a stupid place Beside the bed on the wall can’t see it unless you sleep on the side of the bed very badly designed
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

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