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Mount Royal Hotel

3.0 star property

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Photo gallery for Mount Royal Hotel

Outdoor spa tub
Outdoor spa tub
Lobby sitting area
Executive lounge
Lunch, dinner, brunch served; American cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Place, Central Park
    ‪3 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Place, Banff National Park Information Centre
    ‪5 min walk‬

Room options

View all photos for Room (Heritage)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room (Heritage)

8.6 out of 10
Excellent
(135 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room Selected at Check In

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room Selected at Check In

  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Heritage Two Queen Room

Bathroom | Eco-friendly toiletries, hair dryer, bathrobes, towels

Heritage Two Queen Room

  • Sleeps 4

Heritage King Room

  • Sleeps 2

View all photos for Centennial Two Queen Room With View

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Two Queen Room With View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Centennial Room (1 King)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (1 King)

9.2 out of 10
Wonderful
(61 reviews)
  • Mountain view
  • 210 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Hypo-allergenic bedding, in-room safe, iron/ironing board

Junior Suite

  • Sleeps 4

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Room

  • Sleeps 4

Centennial King Room

  • Sleeps 2

View all photos for Centennial Room (2 Queen)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (2 Queen)

9.2 out of 10
Wonderful
(139 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Banff

Located in Downtown District, Mount Royal Hotel is within a 5-minute walk of popular attractions such as Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. This 133-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Central Park - 3 min walk - 0.2 miles
  • Whyte Museum of the Canadian Rockies - 3 min walk - 0.2 miles
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.2 miles
  • Banff National Park Information Centre - 5 min walk - 0.3 miles

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Banff Avenue Brewing Co - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪BeaverTails - ‬1 min walk
  • ‪Evelyn's Coffee Bar - ‬2 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬2 min walk

About this property

Mount Royal Hotel

Mount Royal Hotel features 2 hot tubs, a rooftop terrace, and free WiFi in public areas. If you drive, self parking is CAD 10 per night, or you can take advantage of the airport shuttle at scheduled times for CAD 71 per person one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this ski hotel include a 24-hour business center, coffee/tea in a common area, and a computer station.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bathrobes. Coffee makers, free local calls, and safes are also available. Housekeeping is available on request.
2 hot tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pet friendly
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9.0 out of 10, Wonderful, 1,894 reviews
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The price is $147
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered self parking on site (CAD 10 per night)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 22 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brazen
  • The Cascade Lounge

Things to do

  • 2 hot tubs
  • Bicycle storage
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1908
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Service fee: CAD 2 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 22 for adults, and CAD 10 to 10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self parking fee: CAD 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-2:00 AM
  • Check-out: 11 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Frequently asked questions

Is a free cancellation option available at Mount Royal Hotel?

Mount Royal Hotel provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mount Royal Hotel?

As of Feb 28, 2026, prices found for a 1-night stay for 2 adults at Mount Royal Hotel on Mar 10, 2026 start from 387.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Mount Royal Hotel?

This hotel is situated in Downtown District, just steps from Canada House Gallery and Banff Legacy Trail, and within a short walk of Bow River. You'll also find Fairmont Banff Springs Bowling Centre and Upper Hot Springs within a short drive.

Will I be able to park at Mount Royal Hotel?

Yes, uncovered parking is offered for CAD 10 per night. Bicycle parking is also available for guests.

Does Mount Royal Hotel have a casino at the property?

No, Mount Royal Hotel doesn't have a casino.

Will I find an indoor pool at Mount Royal Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

Is Mount Royal Hotel good for couples?

Couples staying at this hotel will appreciate amenities like bathrobes as well as a bar and a restaurant.

Does Mount Royal Hotel have a hot tub?

Yes, this hotel has 2 spa tubs.

Does Mount Royal Hotel have a restaurant with a breakfast menu?

Yes, Mount Royal Hotel serves a cooked-to-order breakfast for a surcharge each morning at Brazen.

Will Mount Royal Hotel allow pets to stay free of charge?

No, pets aren't allowed at Mount Royal Hotel though service animals are welcome.

Are there connecting rooms at Mount Royal Hotel?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Mount Royal Hotel?

No, at Mount Royal Hotel, there aren't any guestrooms that list a balcony.

Does Mount Royal Hotel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Mount Royal Hotel.

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 877 out of 1361 reviews
Rating 8 - Good. 311 out of 1361 reviews
Rating 6 - Okay. 105 out of 1361 reviews
Rating 4 - Poor. 42 out of 1361 reviews
Rating 2 - Terrible. 26 out of 1361 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 3 nights in Nov 2025

10/10 Excellent

Tara

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great Sad the roof top hot tubs were down for maintenance the second night of our stay. Excellent service
Stayed 2 nights in Nov 2025

10/10 Excellent

Adashem

Stayed 1 night in Nov 2025

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at the Mount Royal Hotel in Banff. The location is absolutely outstanding — truly couldn’t ask for better. It’s right in the heart of Banff and within walking distance to everything, which made exploring super easy and convenient. The rooms were clean, comfortable, and well-maintained, and I really loved the rooftop jacuzzi. The only downside was that the upstairs area was closed for maintenance and one of the jacuzzi's was under service When you choose a hotel partly for amenities like this, it’s a bit disappointing when they’re not accessible. Overall, it’s a really nice hotel with a perfect location, and I would definitely stay here again. The closures are the only reason I’m giving 4 stars instead of 5.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
All great
Stayed 1 night in Nov 2025

10/10 Excellent

Priti

Liked: Cleanliness, amenities, property conditions & facilities
Yes. Clean spacious comfortable room. Great location
Stayed 4 nights in Aug 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fantastic stay, clean room and comfortable. Only issue was one of the hot tubs was down for maintenance but the other one was working perfectly and not many people using when we were. We would definitely stay there again.
Stayed 2 nights in Nov 2025

4/10 Poor

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hot tub closed and not working. As it was the highlight of their ad in expedia. No compensation or discount was offered with less service given
Stayed 1 night in Nov 2025

10/10 Excellent

James, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel all in all
Stayed 1 night in Nov 2025

10/10 Excellent

Sydney

Liked: Cleanliness, property conditions & facilities
We want to recognize one of your staff. Unfortunately, we did not get she name but she was working on Saturday, Nov 22nd during our checkin around 2pm. I believe an Australian accent. She was absolutely wonderful to us, checked us in early and gave a complimentary upgrade for our wedding anniversary. She made our trip! We appreciate everything she did for us and will be coming back because of our experience with her. So kind and professional. You have an awesome employee that deserves all the recognition. We hope this finds it way back to her!
Stayed 1 night in Nov 2025

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean room Love the mountain view
Stayed 2 nights in Nov 2025

4/10 Poor

Carol

We specifically chose this hotel because it has a rooftop hot tub. (2). We were sent a message that one of them was closed. We called the hotel as well prior and were told the hot tub was working. When we arrived both are closed and our plans for relaxing did not happen. Very disappointed to take a day off for a getaway that did not go as planned. Staff were great and apologetic.
Stayed 1 night in Nov 2025

10/10 Excellent

Zain Hasin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was A1 Happy to accommodate here whenever in Banff, especially off peak in Nov with excellent prices offered
Stayed 1 night in Nov 2025

10/10 Excellent

Annika

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really nice hotel. Clean. Great location. Helpful staff
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room we stayed in was immaculately clean and maintained daily. The staff were highly knowledgeable and candid about the area’s attractions and recommendations. The rooftop hot tub offered an exceptional view and provided a relaxing way to conclude a long day of shopping. Looking forward to our stay in the near future.
Stayed 4 nights in Nov 2025

10/10 Excellent

michael

Stayed 1 night in Nov 2025

10/10 Excellent

Carole

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our room was spotless, the staff were accommodating, friendly and supportive. The view of the mountain from our room was exceptional. Thank you..
Stayed 2 nights in Nov 2025

10/10 Excellent

ROBERT, Clarksburg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spectacular place to stay, close to everything very friendly staff and nice clean rooms.
Stayed 1 night in Nov 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, wonderfully comfortable bed and linen and friendly staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Leanne

Location is perfect Room and hotel very clean
Stayed 1 night in Nov 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We had a nice stay , the room was very large and quiet and the linens etc were clean. The staff were courteous and friendly. The hot tub - which we really looked forward to- was not very warm and it had quite a bit of brown scum on the walls like it had not been cleaned in a while. We did mention both issues to a staff member but unfortunately did not get a chance to try the hot tub again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Nov 2025

10/10 Excellent

Mary

Stayed 3 nights in Nov 2025

10/10 Excellent

Marie-Josée

Stayed 3 nights in Nov 2025

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