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Mount Royal Hotel

3.0 star property

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Photo gallery for Mount Royal Hotel

Outdoor spa tub
Outdoor spa tub
Lunch, dinner, brunch served; American cuisine
Executive lounge
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Place, Central Park
    ‪3 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Place, Banff National Park Information Centre
    ‪5 min walk‬

Room options

View all photos for Room (Heritage)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room (Heritage)

8.8 out of 10
Excellent
(136 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room Selected at Check In

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room Selected at Check In

  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Heritage Two Queen Room

Bathroom | Eco-friendly toiletries, hair dryer, bathrobes, towels

Heritage Two Queen Room

  • Sleeps 4

Heritage King Room

  • Sleeps 2

View all photos for Centennial Two Queen Room With View

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Two Queen Room With View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Centennial Room (1 King)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (1 King)

9.2 out of 10
Wonderful
(62 reviews)
  • Mountain view
  • 210 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Hypo-allergenic bedding, in-room safe, iron/ironing board

Junior Suite

  • Sleeps 4

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, iron/ironing board

Standard Room

  • Sleeps 4

Centennial King Room

  • Sleeps 2

View all photos for Centennial Room (2 Queen)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (2 Queen)

9.2 out of 10
Wonderful
(140 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Banff

Located in Downtown District, Mount Royal Hotel is within a 5-minute walk of popular attractions such as Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. This 133-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Central Park - 3 min walk - 0.2 miles
  • Whyte Museum of the Canadian Rockies - 3 min walk - 0.2 miles
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.2 miles
  • Banff National Park Information Centre - 5 min walk - 0.3 miles

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Banff Avenue Brewing Co - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪BeaverTails - ‬1 min walk
  • ‪Evelyn's Coffee Bar - ‬2 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬2 min walk

About this property

Mount Royal Hotel

Mount Royal Hotel features 2 hot tubs, a rooftop terrace, and free WiFi in public areas. If you drive, self parking is CAD 10 per night, or you can take advantage of the airport shuttle at scheduled times for CAD 71 per person one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this ski hotel include a 24-hour business center, coffee/tea in a common area, and a computer station.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bathrobes. Coffee makers, free local calls, and safes are also available. Housekeeping is available on request.
2 hot tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered self parking on site (CAD 10 per night)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 22 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brazen
  • The Cascade Lounge

Things to do

  • 2 hot tubs
  • Bicycle storage
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1908
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Service fee: CAD 2 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 22 for adults, and CAD 10 to 10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self parking fee: CAD 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-2:00 AM
  • Check-out: 11 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Frequently asked questions

Is a free cancellation option available at Mount Royal Hotel?

Mount Royal Hotel provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mount Royal Hotel?

As of Mar 14, 2026, prices found for a 1-night stay for 2 adults at Mount Royal Hotel on Apr 7, 2026 start from $139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Mount Royal Hotel?

This hotel is situated in Downtown District, just steps from Canada House Gallery and Banff Legacy Trail, and within a short walk of Bow River. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Is parking available on site at Mount Royal Hotel?

Yes, uncovered parking is offered for CAD 10 per night. Bicycle parking is also available for guests.

Does Mount Royal Hotel have a casino at the property?

No, Mount Royal Hotel doesn't have a casino.

Will I find an indoor pool at Mount Royal Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

What will couples enjoy most about a stay at Mount Royal Hotel?

Couples staying at this hotel will appreciate amenities like bathrobes as well as a restaurant and a bar/lounge.

Are there hot tubs at Mount Royal Hotel?

No, there isn't a spa tub at this hotel.

Does Mount Royal Hotel have a restaurant with a breakfast menu?

Yes, Mount Royal Hotel serves a cooked-to-order breakfast for a surcharge each morning at Brazen.

Will Mount Royal Hotel allow pets to stay free of charge?

No, pets aren't allowed at Mount Royal Hotel though service animals are welcome.

Are there connecting rooms at Mount Royal Hotel?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Mount Royal Hotel?

No, there aren't any guestrooms at Mount Royal Hotel that offer a balcony.

Does Mount Royal Hotel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Mount Royal Hotel.

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 884 out of 1368 reviews
Rating 8 - Good. 309 out of 1368 reviews
Rating 6 - Okay. 108 out of 1368 reviews
Rating 4 - Poor. 41 out of 1368 reviews
Rating 2 - Terrible. 26 out of 1368 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Kyle

Stayed 1 night in Dec 2025

10/10 Excellent

Courtney

Liked: Cleanliness
Stayed 4 nights in Dec 2025

10/10 Excellent

Kathleen

Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing view from my room that had the most lovely high ceilings. Everything was quite spacious and clean, including the bathrooms. I definitely took advantage of the hot tubs on the 5th floor. The ease of access to the ski shuttle and downtown restaurants and shopping was perfect. My only critique was the allowance of several small (4 to be exact, over 2 different nights) children into the liunge area that does explicitly state "no minors." I would've stayed for a drink while waiting on the hot tubs the second night, but they were jumping on the couches and shrieking. Considering it was easy for me to leave, I did so. But something they should consider reinforcing.
Stayed 6 nights in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

10/10 Excellent

Lena-Joy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Moby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel; third year in a row.
Stayed 3 nights in Dec 2025

8/10 Good

Lara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and tidy room. A bit dark where the room was considering it is winter that’s ok but still limited light and lights in room. Nice staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Chung Sing

Stayed 1 night in Dec 2025

10/10 Excellent

Patrick

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room..
Stayed 3 nights in Dec 2025

6/10 Okay

Selby

Rooms were a bit old.Mold and funny smell. Service was nice and in the heart of the town.
Stayed 1 night in Dec 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice, room clean and nice
Stayed 1 night in Dec 2025

10/10 Excellent

Sophie

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely kind and we felt right at home. Parking was easy, and the noise machine in the room was a nice touch! We would stay here again.
Stayed 1 night in Dec 2025

6/10 Okay

SIMON

Room wa
Stayed 1 night in Nov 2025

2/10 Terrible

Karena

Stayed 1 night in Nov 2025

10/10 Excellent

Lyle

Liked: Cleanliness, amenities
Room was great. Hot tubs fun. Close to all amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Christina

Stayed 2 nights in Nov 2025

8/10 Good

Kawliga

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was nice clean room staff was helpful, was nice enough let us check in early
Stayed 1 night in Dec 2025

10/10 Excellent

Kaley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and restaurant staff were very friendly and helpful. The location is amazing for anyone who wants to be close to restaurants and shops, but it is also very quiet. I enjoyed walking downstairs for happy hour or a meal at Brazen and the hot tubs were amazing at the end of the day. The rooms were very nice - comfy bed, nespresso coffee makers, nice soap in the shower. Very clean. I had a great stay and would be happy to go back again!
Stayed 3 nights in Dec 2025

10/10 Excellent

VIVEKANANDAN

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was spacious. Hot tub was a huge bonus as its open until 10 pm very convenient after long day. Staffs are very courteous and friendly. This is our second time staying and will definitely return
Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Amazing check-in. Great location and free parking.
Stayed 2 nights in Dec 2025

10/10 Excellent

mike

Stayed 1 night in Dec 2025

10/10 Excellent

Franca

Stayed 1 night in Nov 2025

8/10 Good

Magdalena

Liked: Cleanliness, staff & service, amenities
Hotel is very nice, lobby is a bit small but very cozy and smells soo good in there. Was surprised how big the hotel room was with 2 Queen beds. Originally we booked a room with a King bed (I asked the room on higher level to be closer to roof top hot tub. Unfortunately the room view was at the brick wall ...yes you are in the mountains and will be looking at the brick wall out of the window... so I asked for another room hoping it would not be a problem as it's not a high season right now, they struggled a bit a but the staff was trying to accommodate us and they got us into a room with 2 Queen beds on the same floor window facing a main street. It was very nice and clean, except there were 3 tennis ball size stains on the carpet but we did not care about that as much as about the view. The reason we booked this hotel was the location and the roof top hot tubs, but unfortunately the hot tubs were a bit disappointment. There are quite small (only 4 people allowed in one), one was closed and the the one which was working was quite dirty (black stains all along the water level). Plus it was very slippery all around the hot tub so we had to be very careful to get in and get out. There is nice closed lounge area with the view on the roof top as well, but we chose the hotel because the hot tubs and those were not the highlight of our stay unfortunately.
Stayed 1 night in Nov 2025

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