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Mount Royal Hotel

3.0 star property
Mountain ski retreat with 2 hot tubs and restaurant

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Photo gallery for Mount Royal Hotel

Outdoor spa tub
Outdoor spa tub
Lunch, dinner, brunch served; American cuisine
Executive lounge
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Air conditioning

Explore the area

View in a map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Place, Banff National Park Information Centre
    ‪5 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪8 min walk‬

Room options

View all photos for Room (Heritage)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room (Heritage)

8.6 out of 10
Excellent
(125 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room Selected at Check In

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room Selected at Check In

  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Centennial Room (1 King)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (1 King)

9.0 out of 10
Wonderful
(56 reviews)
  • 210 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Centennial Room (2 Queen)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (2 Queen)

9.2 out of 10
Wonderful
(133 reviews)
  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Banff

Located in Downtown District, Mount Royal Hotel is within a 5-minute walk of popular attractions such as Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. This 133-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.2 miles
  • Banff National Park Information Centre - 5 min walk - 0.3 miles
  • Banff Centre for Arts and Creativity - 8 min walk - 0.5 miles
  • Fairmont Banff Springs Bowling Centre - 3 min drive - 0.9 miles
  • Tunnel Mountain - 7 min drive - 1.1 miles

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Banff Avenue Brewing Co - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪BeaverTails - ‬1 min walk
  • ‪Park Distillery + Restaurant - ‬2 min walk
  • ‪Magpie & Stump - ‬1 min walk

About this property

Mount Royal Hotel

Mountain ski retreat with 2 hot tubs and restaurant
Mount Royal Hotel features 2 hot tubs, a rooftop terrace, and free WiFi in public areas. If you drive, self parking is CAD 10 per night, or you can take advantage of the airport shuttle at scheduled times for CAD 71 per person one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this ski hotel include a 24-hour business center, coffee/tea in a common area, and a computer station.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bathrobes. Coffee makers, free local calls, and safes are also available. Housekeeping is available on request.
2 hot tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property - evening/night
The Elk & Avenue Hotel
  • Hot Tub
  • Pet friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,729 reviews
$123 nightly
The price is $134
Oct 30 - Oct 31
Total with taxes and fees
The Elk & Avenue Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered self parking on site (CAD 10 per night)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 22 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brazen
  • The Cascade Lounge

Things to do

  • 2 hot tubs
  • Bicycle storage
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1908
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 22 for adults, and CAD 10 to 10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self parking fee: CAD 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-2:00 AM
  • Check-out: 11 AM
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Frequently asked questions

Is a free cancellation option available at Mount Royal Hotel?

Mount Royal Hotel provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What is there to do close to Mount Royal Hotel?

This hotel is situated in Downtown District, just steps from Canada House Gallery and Banff Legacy Trail, and within a short walk of Bow River. You'll also find Upper Hot Springs and Banff Gondola within a short drive.

Is there parking available at Mount Royal Hotel?

Yes, uncovered parking is offered for CAD 10 per night. Bicycle parking is also available for guests.

Does Mount Royal Hotel have a casino at the property?

No, Mount Royal Hotel doesn't have a casino.

Will I find an indoor pool at Mount Royal Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 hot tubs.

Is Mount Royal Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like bathrobes as well as a bar and a restaurant.

Are there hot tubs at Mount Royal Hotel?

Yes, this hotel has 2 spa tubs.

Does Mount Royal Hotel have a restaurant with a breakfast menu?

Yes, Mount Royal Hotel serves a cooked-to-order breakfast for a surcharge each morning at Brazen.

Will Mount Royal Hotel allow pets to stay free of charge?

No, pets aren't allowed at Mount Royal Hotel though service animals are welcome.

Does Mount Royal Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Mount Royal Hotel?

No, you won't find guestrooms with balconies at Mount Royal Hotel.

Does Mount Royal Hotel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Mount Royal Hotel.

Reviews

Mount Royal Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 845 out of 1331 reviews
Rating 8 - Good. 314 out of 1331 reviews
Rating 6 - Okay. 106 out of 1331 reviews
Rating 4 - Poor. 40 out of 1331 reviews
Rating 2 - Terrible. 26 out of 1331 reviews

Reviews

10/10 Excellent

Gregg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were here for our 35th wedding anniversary. As soon as the staff found out, they sent us a hand signed card and two bottles of champagne. Very nice! (Warning: We had to change rooms. The initial 'Orbitz/Expedia/Travelocity room was a dumpy broom closet. The new room was great!)
Stayed 1 night in Oct 2025

6/10 Okay

Gregory

Traveled with family
Liked: Cleanliness, staff & service
I thought it was very expensive for an average quality hotel. I won't be back.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

10/10 Excellent

ERNESTO JR.

Stayed 1 night in Jul 2025

10/10 Excellent

mary anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is convenient just right in the middle of downtown of Banff. The area of improvement I would say is that staffs are not so attentive and did not greet with a smile. During my second stay they did not change my towels and need me to call them for that
Stayed 2 nights in Jul 2025

10/10 Excellent

Sherry Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the heart of Banff—close to everything! The room was clean, cozy, and had beautiful mountain views. Loved the rooftop hot tubs after a long day out. Staff were friendly and helpful. Would definitely stay here again!
Stayed 3 nights in Jul 2025

6/10 Okay

Mohamad

Traveled with family
I liked the location
Stayed 4 nights in Jul 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Gursimar

Stayed 1 night in May 2025

10/10 Excellent

Chuen Moon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, easy to checkin and get to or room and park
Stayed 1 night in Jul 2025

10/10 Excellent

cindy

Stayed 1 night in Jul 2025

10/10 Excellent

Amit

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location excellent
Stayed 3 nights in Jul 2025

10/10 Excellent

Alex

Stayed 2 nights in Jul 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff.
Stayed 1 night in Jul 2025

2/10 Terrible

Syyedah Sarwat

They charged me too $1016.34. I already paid to the Expedia for two nights they again charged me in my credit card. They are robbers I hate customer care in this hotel. I didn’t get back my money
Stayed 2 nights in Jul 2025

8/10 Good

Rupinder

Liked: Staff & service
Very helpful staff
Stayed 1 night in Jul 2025

8/10 Good

Natalie

Stayed 2 nights in Jul 2025

10/10 Excellent

Abhishek

Super decent hotel right in the middle of banff. Very convenient.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most convenient locations in Banff to stay. It was so easy for us to get anywhere we needed walking from the hotel.
Stayed 1 night in Jul 2025

8/10 Good

Lorne, Calgary

Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Zackary

Stayed 2 nights in Jun 2025

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