6/10 Okay
Todd
Traveled with family
Dec 22, 2025
Liked: Cleanliness, amenities
The front desk staff were friendly and did a good job explaining the hotel. Rooms are smallish and have limited outlets. This day and age everyone has at least one device to charge. The elevator is terribly small—2 people with a suitcase is all it could hold. The rooms are in good shape and the hotel is a good location. Reminds me of a hotel in Europe where every thing is narrow and small. Room was quiet. The hot in area is fantastic. Just off the lobby and well appointed but also many little kids. The breakfast area is far too small and people were constantly waiting and many just gave up and left. The hotel ad says parking on site. The underground parking is ridiculous. Something like 8 spots. The overflow parking is directly behind the hotel. It’s narrow. Not a good spot for a 1/2 ton…but who in Alberta has a half ton. There’s also a ski too that’s easy to access but the racks don’t support snow boards. You can borrow a lock at the desk to secure your equipment but it’s a 45 buck fee that you will be charged if you don’t bring back the 5.00 lock. I’ve stayed in a lot of hotels in Banff and I’d have to say this right at the average level.
Todd
Stayed 1 night in Dec 2025
